Detalle exterior

Opiniones de Maya Ubud Resort and Spa

5 out of 5
Maya Ubud Resort and Spa
Jalan Gunung Sari, Peliatan, Ubud, Bali

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 586 de 720 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 101 de 720 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 23 de 720 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 720 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 720 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.6/10

Servicios

9.6/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

christiana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 13 noches en octubre de 2023
Respuesta de Mara, el 18 nov. 2023
Dear Christiana,Thank you for the perfect score on Hotels.com! We're thrilled that you had a fantastic experience at Maya Ubud Resort & Spa. Your feedback score means a lot to us. We look forward to the pleasure of hosting you again for another memorable stay.With kind regards,MaraResort Manager

10/10 Excelente

ENRIQUE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It´s a very beautiful hotel & spa, with a very warm and sophisticated atmosphere and very nice personnel
Se hospedó 2 noches en septiembre de 2023
Respuesta de Mara, el 14 oct. 2023
Dear Enrique,Thank you for your kind words and recent stay at Maya Ubud Resort & Spa! We truly appreciate your positive feedback and are delighted to hear that you found our Resort and Spa at Maya to be beautiful with a warm and sophisticated atmosphere. Our location is nestled on 10 hectares of lush greenery and overlooking the serene of Petanu River, provides a tranquil escape amidst the beauty of the forest and rice terraces. The entire team takes pride in ensuring that our guests have a memorable experience, and your compliments about us are truly appreciated.We look forward to the pleasure of welcoming you back to Maya Ubud Resort & Spa in the future.With kind regards,MaraResort Manager

10/10 Excelente

delvin peniche

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente lugar
Respuesta de Mara, el 5 abr. 2023
Dear delvin peniche,We're happy to hear your kind words, yes, Maya Ubud Resort & Spa is an excellent place/Resort.Our team is looking forward to your next visit and will introduce you to our new facility open " Kids Club"With kind regards,MaraResort Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The best option for honeymooners
Se hospedó 2 noches en marzo de 2023
Respuesta de Mara, el 24 mar. 2023
Dear Anonymous,It's an honor for us to be selected and be a part of this important day, in celebrating your honeymoon.We wish you many more years of happiness and look forward to seeing you again at Maya Ubud Resort & Spa!With kind regards,MaraResort Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Just inside the jungle of subir!
The personal is really kind and you have incredible views everywhere

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Relax sobre todo en las villas
Buen hotel para relajarse. Las villas están muy bien.

10/10 Excelente

GONZALO, Lima

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing
Great hotel and accomodations.

10/10 Excelente

nazario valverde, mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excelente
muy agradable,me encanto

10/10 Excelente

Tim

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Surrounded by nature. Stunning hotel. Looking forward to our next trip here
Se hospedó 3 noches en abril de 2024
Respuesta de Mara, el 14 abr. 2024
Dear Tim,Thank you for your stay and review! We're thrilled that you described Maya Ubud Resort & Spa as surrounded by nature and stunning. We couldn't agree more! We're looking forward to welcoming you back for another amazing trip in the future.With kind regards,Wayan MaraResort Manager

10/10 Excelente

Tim

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stunning property and surroundings
Se hospedó 2 noches en abril de 2024
Respuesta de Mara, el 14 abr. 2024
Dear Tim,Thank you for your glowing review! We're thrilled that you described Maya Ubud Resort & Spa as surrounded by nature and stunning. We couldn't agree more! We're looking forward to welcoming you back for another amazing trip in the future.With kind regards,Wayan MaraResort Manager

8/10 Bueno

IVAN

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service and the spa has very reasonable prices and top quality. Breakfast buffet is very limited.
Se hospedó 4 noches en abril de 2024
Respuesta de Mara, el 14 abr. 2024
Dear Ivan,Thank you for your recent stay and feedback!We're glad you enjoyed the great service and found our Spa to offer reasonable prices and top quality. We appreciate your input regarding the breakfast buffet, and we'll certainly consider it to improve our offerings. We hope to welcome you back for another pleasant stay at Maya Ubud Resort & Spa in the future!With kind regards,Wayan MaraResort Manager

10/10 Excelente

Sean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect resort with lovely and personal employees. Too many to mention individually. We recommend this hotel when choosing accommodation in Ubud.
Se hospedó 5 noches en marzo de 2024
Respuesta de Mara, el 14 abr. 2024
Dear Sean,Thank you for your fantastic review and perfect rating! We're delighted that you had a wonderful experience at Maya Ubud Resort & Spa. Our team takes pride in providing personalized service to all our guests, and we're thrilled you found our team members lovely and attentive. Your recommendation means a lot to us, and we look forward to welcoming you back for another perfect stay!With kind regards,Wayan MaraResort Manager

10/10 Excelente

Necheeka

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My time at Maya Ubud was nothing short of outstanding. This meticulously maintained resort offers everything you need for an unforgettable stay. Tucked away amidst the lush jungle, this resort felt like paradise. From the moment I arrived, I was blown away by the sheer beauty of the surroundings. The resort was immaculately maintained, with every amenity imaginable to make my stay unforgettable. Whether I wanted to lounge by one of the two infinity pools (one for adults only), take a yoga class, explore the walking trails, or hop on a bike for a ride. What really impressed me was the seamless blend of luxury and nature in the resort's decor. Maya even has rice terraces on the property, which added a special touch. Let's take a minute to talk about the staff—they were exceptional! The service and attention to detail were fantastic. The front desk staff were incredibly helpful, offering superb recommendations for things to see and do in the area. And let's not forget about the food! The diverse culinary options at Maya Ubud were a true delight, with the breakfast buffet being a particular highlight. I'll never forget the care and personal touch provided by Supervisor Sutrisna and his team, who went above and beyond to ensure that every meal was an unforgettable experience. Every morning, as I made my way to the resort's dining area, I was greeted by Sutrisna's warm smile and genuine enthusiasm.
Se hospedó 3 noches en marzo de 2024
Respuesta de Mara, el 14 abr. 2024
Dear Necheeka,We are thrilled to hear that your experience at Maya Ubud Resort & Spa was nothing short of outstanding! Your description of our meticulously maintained resort nestled amidst the lush jungle as paradise warms our hearts. We take pride in offering a wide range of amenities, from infinity pools to yoga classes and walking trails, ensuring a memorable stay for our guests.The seamless blend of luxury and nature in our decor, including the rice terraces on the property, adds a special touch to the overall experience. We greatly appreciate your kind words about our exceptional team, especially Supervisor Sutrisna and his team, who strive to provide outstanding service and attention to detail. It's wonderful to hear that you enjoyed the diverse culinary options, with our breakfast buffet being a particular highlight. Your feedback motivates us to continue delivering unforgettable experiences to all our guests. We look forward to welcoming you back to Maya Ubud Resort & Spa for another memorable stay in the future!With kind regards,Wayan MaraResort Manager

2/10 Terrible

Gary

We booked for March and due to a family illness we had to put off until Aug. We requested a change in December, but they refused. Last week they accepted the change for an extra USD110 per night. Expedia did nothing. Buyer beware...
Se hospedó 3 noches en marzo de 2024
Respuesta de Mara, el 25 mar. 2024
Dear Gary,Thank you for choosing Maya Ubud Resort & Spa and sharing your invaluable feedback!We understand the difficulties that arise from unexpected situations such as family illnesses, and we sympathize with your need to reschedule your stay. However, as stated in our booking policies, non-refundable bookings are subject to availability for date changes, and transitioning between low and high seasons may incur additional charges. We regret any inconvenience caused by the need for you to pay a rate difference when changing your reservation from December to August. Nonetheless, we were pleased to accommodate your request despite the challenges. Your understanding of the circumstances is greatly appreciated.We will consider it as we continually review and improve, to provide the best possible experience for our guests. We hope to have the opportunity to welcome you to Maya Ubud Resort & Spa in the future.With kind regards,Wayan MaraResort Manager

10/10 Excelente

Grit

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr guter Zustand, Super Personal, Essen am Buffet hat leider zu viel Glutamat
Se hospedó 19 noches en febrero de 2024
Respuesta de Mara, el 25 mar. 2024
Dear Grit,Thank you for sharing your recent experience at Maya Ubud Resort & Spa!Your positive feedback regarding the condition of our resort and the professionalism of our team is greatly appreciated. However, we apologize for any inconvenience you experienced regarding the food at the buffet containing much glutamate. Your feedback is valuable to us, and we will certainly address this issue to ensure a more satisfying dining experience for our guests in the future. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay.With kind regards,Wayan MaraResort Manager

10/10 Excelente

Karthika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Tanya

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A beautiful resort with the best facilities. And the staff are so attentive and friendly. The best of resorts
Se hospedó 3 noches en marzo de 2024
Respuesta de Mara, el 25 mar. 2024
Dear Tanya,Thank you for your review and for choosing Maya Ubud Resort & Spa for your recent stay! We're delighted you found our resort beautiful with top-notch facilities with attentive and friendly service team members throughout your stay. Your kind words mean a lot to us, and we're thrilled to be considered the best of resorts by you.We look forward to welcoming you back for another exceptional experience in the future.Warm regards,Wayan MaraResort Manager

10/10 Excelente

Taylor

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pool villa and resort was a perfect combination of having access to other people and having our own boogie little space. The staff was wildly service orientated, the river pool was neat, the resturaunt had good foot, and the walking paths around the resort are nice! They also had Legong dance our final night which had two dozen musicians and a half dozen dancers - it was a GREAT viewing experience included in the amenities!
Respuesta de Mara, el 25 mar. 2024
Dear Taylor,Thank you for sharing your wonderful experience at Maya Ubud Resort & Spa! We're thrilled you enjoyed your stay in our heavenly pool villa and found it a perfect combination of privacy and access to amenities. We're delighted that you appreciated the service-oriented team members, the unique Riverside Infinity pool, and the delicious food at our restaurant. Additionally, we're glad you enjoyed exploring forest trails/the walking paths around the resort, finding them to be a pleasant addition to your stay. The Legong dance performance on your final night sounds like a memorable experience.Thank you for choosing to stay with us, and we hope to welcome you back for another memorable stay in the future.With kind regards,Wayan MaraResort Manager

10/10 Excelente

Songhyun

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Happy to share my experience at Maya Ubud. First of all, amazing staffs with professional and friendly service. We only stay inside the hotel during our stay and enjoyed lots of programs provided by Maya. They offer all different kinds of programs for complimentary such as morning yoga, meditation, afternoon tea etc and even some with extra fee. Food options were pretty good too and great to have 24 hours room service with variety of menu options. Received two spa treatment sessions. They are a bit pricy compared to the ones in downtown, but should definitely try because they offer treatments outdoor in the middle of the jungle! It was such a refreshing experience for my party. Very safe property with securities and they even have pick up service by golf carts every-single-time on request. Definitely recommend this property!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Mara, el 25 mar. 2024
Dear Songhyun,We are thrilled to hear about your exceptional experience at Maya Ubud Resort & Spa! Your compliments regarding our team's professionalism and friendliness are greatly appreciated. We are pleased that you thoroughly enjoyed the variety of complimentary programs we offer, including morning yoga, meditation, and afternoon tea, as well as the optional activities available for an additional fee. Additionally, we're glad you found our food options satisfactory and appreciated the convenience of our 24-hour room service with a diverse menu selection.It's wonderful you indulged in our spa treatments amidst the jungle ambiance, finding them to be a refreshing and memorable experience. While we understand our spa treatments may be priced slightly higher than those downtown, we believe the unique outdoor setting adds significant value to the experience. Thank you for recommending our resort, and we eagerly await the opportunity to welcome you back for another rejuvenating stay.With kind regards,Wayan MaraResort Manager

10/10 Excelente

Gabriel ABU BAKR SADIQ

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best hotel I’ve ever stayed at. I love it:
Se hospedó 8 noches en febrero de 2024
Respuesta de Mara, el 14 mar. 2024
Dear Gabriel Abu Bakr Sadiq, Thank you for your review and stay! We're delighted that Maya Ubud Resort & Spa stands out as the best resort you've ever stayed at. We hope to welcome you back for another fantastic stay in the future.With kind regards,Wayan MaraResort Manager

10/10 Excelente

Tylie-Anne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful food, people, spa, grounds and the rooms were incredible. Security guys at front made me feel safe as they man the grounds very well. It also includes lots of amazing free activities like meditation, yoga and walking tours. The floating Brekky in the pool is a major highlight. Do yourself a favour and book this resort. Just wow!
Se hospedó 4 noches en febrero de 2024
Respuesta de Mara, el 8 mar. 2024
Dear Tylie-Anne, Thank you for your glowing review and for choosing Maya Ubud Resort & Spa for your stay! We're glad that you enjoyed our delicious food, friendly team, luxurious Spa at Maya, well-maintained huge expansive grounds, and incredible rooms. Guests' safety and comfort are our top priorities, and we're pleased that our security team contributed to your peace of mind during your stay. We're also delighted that you took advantage of our complimentary activities, including meditation, yoga, and walking tours, and that you found the floating breakfast in the pool to be a major highlight. Your recommendation means a lot to us, and we can't wait to welcome you back for another unforgettable experience at our resort.With kind regards,Wayan MaraResort Manager

10/10 Excelente

TAKAHIRO

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
綺麗に環境が維持されていた
Se hospedó 2 noches en febrero de 2024
Respuesta de Mara, el 8 mar. 2024
Dear Takahiro, Thank you for your positive feedback on the well-maintained environment at Maya Ubud Resort & Spa! We take great pride in ensuring that our resort grounds are kept in pristine condition for the enjoyment of our guests. Your acknowledgment is truly appreciated. We hope to have the pleasure of welcoming you back for another delightful stay in the future!With kind regards,Wayan MaraResort Manager

10/10 Excelente

rupika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Dainora, honolulu

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
This is our favorite resort in the world, we stayed at Maya Ubud every single time we visited Bali…sometimes for a week and sometimes for a month. The property is so peaceful with lush vegetation, two most beautiful pools and the area of the resort is huge. It is so nice to come back to the resort after busy and crowded visi to Ubud. still Maya is just 10-15 minutes away from all attractions. and the best part of this resort is the people that work here. We made many friends over the years and we are always felt that we came back home upon returnong to Maya. Thank you and we are looking forward to our next stay at Maya Ubud.
Se hospedó 17 noches en febrero de 2024
Respuesta de Mara, el 8 mar. 2024
Dear Dainora, Thank you for your glowing review and for choosing Maya Ubud Resort & Spa as your favorite resort in the world! We're thrilled that you've had such memorable experiences with us over the years. It's great to know that you find our 10-hectare resort peaceful, with its lush vegetation and beautiful pools, and that you appreciate the convenience of being close to Ubud's attractions while still enjoying a tranquil atmosphere. We're especially grateful for your kind words about our team members – creating a welcoming and home-like environment for our guests is always our top priority. We can't wait to welcome you back for your next stay at our resort!With kind regards,Wayan MaraResort Manager

8/10 Bueno

Janet

Le gustó: Limpieza
Se hospedó 5 noches en febrero de 2024

10/10 Excelente

Teruya

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Pimjai

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is amazing beyond what we hope for. The staffs were super friendly What a beautiful property. We had an amazing time here.
Se hospedó 2 noches en febrero de 2024
Respuesta de Mara, el 23 feb. 2024
Dear Pimjai,Thank you for your glowing review of Maya Ubud Resort & Spa! It was our pleasure to host you, and we are delighted to hear that you had an amazing time with us. We hope to have the opportunity to welcome you back for another memorable stay in the future.With kind regards,MaraResort manager

10/10 Excelente

Diane

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay with the property being well appointed.. The twice daily service was non intrusive.. Customer service was perfect both at reception, in the dining area and transport requests throughout the day.
Se hospedó 5 noches en febrero de 2024
Respuesta de Mara, el 17 feb. 2024
Dear Diane,Thank you so much for sharing your positive experience with us! We're glad that you had a great stay and that you appreciated our well-appointed property, non-intrusive service, and perfect customer service across various areas of the resort. Your satisfaction is our top priority, and we look forward to welcoming you back to Maya Ubud Resort & Spa for another wonderful stay.With kind regards,MaraResort Manager

10/10 Excelente

Dustin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very welcoming
Se hospedó 4 noches en febrero de 2024
Respuesta de Mara, el 17 feb. 2024
Dear Dustin,Thank you for your recent stay! Delighted to hear that our team made your stay enjoyable. We hope to welcome you back to Maya Ubud Resort & Spa soon for another wonderful experience.With kind regards,MaraResort Manager

10/10 Excelente

Edith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fabulous swimming pool.
Se hospedó 1 noche en febrero de 2024
Respuesta de Mara, el 17 feb. 2024
Dear Edith,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our fabulous infinity pool during your stay. Your satisfaction is our top priority, and we hope to welcome you back to Maya Ubud Resort & Spa for another fantastic experience soon.With kind regards,MaraResort Manager

6/10 Aceptable

Adhiraj

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Property is nice surrounded by jungle however we couldn't sleep properly as we had Gecko lizard in our room and was making too much noise. We couldn't sleep properly because of this noise. Staff caught one later but we were still able to hear on our second day possibly another one and i got advised that gecko is common here as hotel is close to nature. My point is these things should stay out of the room not inside otherwise what's the point of paying that much if you can't even sleep properly.
Se hospedó 2 noches en enero de 2024
Respuesta de Mara, el 31 ene. 2024
Dear Adhiraj,Thank you for sharing your feedback with us following your recent stay at Maya Ubud Resort & Spa. We sincerely apologize for any inconvenience caused by the presence of geckos in your room, and we understand the impact it had on your sleep quality.Being surrounded by nature, we do encounter occasional wildlife, and while geckos are indeed common in tropical environments, we acknowledge that their presence in the room can be unsettling. We apologize for any discomfort you experienced.Your feedback is valuable to us, and we will take measures to address the issue to ensure a more comfortable stay for our guests in the future. We appreciate your understanding and hope that despite this, you were able to enjoy other aspects of our resort.If your travels bring you back to Ubud Bali, we would be honored to have another opportunity to provide you with a more seamless and enjoyable experience.With kind regards,MaraResort Manager

10/10 Excelente

Hao

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
just a small suggestion for the gym. a bit small.
Se hospedó 2 noches en enero de 2024
Respuesta de Mara, el 31 ene. 2024
Dear Hao,Thank you for your 5-star rating on Expedia after your recent stay at Maya Ubud Resort & Spa. We appreciate your positive feedback. Regarding the gym size, we've noted your suggestion and will consider it as we strive to enhance our facilities.We hope to welcome you back for another wonderful stay in the future.With kind regards,MaraResort Manager

10/10 Excelente

Danish

Se hospedó 3 noches en enero de 2024
Respuesta de mara, el 31 ene. 2024
Dear Danish,Thank you for your 5 out of 5 rating on Expedia!Your satisfaction is our priority, and we look forward to hosting you again in the future at Maya Ubud Resort & Spa.Warm regards,MaraResort Manager

10/10 Excelente

Jeannine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Mara, el 31 ene. 2024
Dear Jeannine,Thank you for your 5 out of 5 rating on Expedia! Your satisfaction is our goal, and we hope to welcome you back for another exceptional stay.With kind regards,MaraResort Manager

6/10 Aceptable

Philippe

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Chan Min

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Mara, el 31 ene. 2024
Dear Chan Min,Thank you for the stellar 5 out of 5 rating on Expedia! We look forward to hosting you again for another wonderful experience.With kind regards,MaraResort Manager

10/10 Excelente

Lance

Se hospedó 2 noches en enero de 2024
Respuesta de Mara, el 6 feb. 2024
Thank you, Lance, for the perfect rating! We're thrilled you enjoyed your experience with us at Maya Ubud Resort & Spa. We hope to welcome you back soon!With kind regards,MaraResort Manager

10/10 Excelente

Junhwi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Mara, el 31 ene. 2024
Dear Junhwi,Thank you for your perfect 10 out of 10 rating on Hotels.com! Your satisfaction is our utmost priority, and we look forward to welcoming you again for another exceptional experience.Best regards,MaraResort Manager

10/10 Excelente

Khloe

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing property and resort and highly recommend staying here! The restaurants and facilities are amazing and staff is incredible! Quick tip though ask for food bill in advance as that process is a bit lengthy!
Se hospedó 2 noches en enero de 2024
Respuesta de Mara, el 12 ene. 2024
Dear Khloe,Thank you for taking the time to share your positive experience at Maya Ubud Resort & Spa on Expedia. We are delighted to hear that you found our property and resort to be amazing, and we appreciate your high recommendation.Your compliments on our restaurants, facilities, and incredible staff are truly appreciated, and we are thrilled that you had an enjoyable stay with us. We also take note of your feedback regarding the food bill process, and we will certainly review and improve this aspect to ensure a smoother experience for our guests.We look forward to the pleasure of welcoming you back to Maya Ubud Resort & Spa for another wonderful stay.With kind regards,MaraResort Manager

10/10 Excelente

Allal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de Mara, el 12 ene. 2024
Dear Allal,Thank you for the perfect 5 out of 5 rating on Expedia! We're thrilled you enjoyed your stay at Maya Ubud Resort & Spa. If there's anything specific you loved about your experience, we'd love to hear it. Looking forward to welcoming you back for another exceptional stay.With kind regards,MaraResort Manager

10/10 Excelente

P Stella

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Absolutely beautiful
It’s a really good resort but too pricey and should give complimentary breakfast. That’s the only set back!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Mara, el 12 ene. 2024
Dear P Stella,Thank you for the glowing 10 out of 10 rating and your kind words about Maya Ubud Resort & Spa. We appreciate your feedback on pricing and complimentary breakfast and will take it into consideration. We hope to welcome you back for another beautiful experience.With kind regards,MaraResort Manager

10/10 Excelente

Mimi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mara, el 12 ene. 2024
Dear Mimi,Thank you for the 5 out of 5 rating on Expedia! We're delighted to hear you had a positive experience. We look forward to welcoming you back to Maya Ubud Resort & Spa.With kind regards,MaraResort Manager

10/10 Excelente

Natasha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed 8 nights at this wonderful resort and it was so relaxing! Ticked all the boxes: friendly and helpful staff, great facilities, lush jungle outlook with awesome pools and tasty food selections. The spa treatment was amazing. Also loved the program of activities at the hotel. There's a shuttlebus to take you a short drive to Ubud centre and it was easy to get a driver and explore well beyond Ubud.
Se hospedó 8 noches en noviembre de 2023
Respuesta de Mara, el 27 dic. 2023
Dear Natasha,Thank you for choosing Maya Ubud Resort & Spa for your 8-night stay, and for taking the time to share your positive experience on Expedia. We're thrilled to hear that our resort provided a relaxing and enjoyable getaway for you.It's wonderful to know that our friendly and helpful team, great facilities, lush jungle outlook, pools, and tasty food selections contributed to a memorable stay. We're delighted that you enjoyed the amazing spa treatment and the variety of activities we offer.We agree with you, and we're pleased that our shuttle service made it convenient for you to explore Ubud and beyond. We look forward to welcoming you back for another delightful stay at Maya Ubud Resort & Spa.With kind regards,MaraResort Manager

8/10 Bueno

Maarten

Se hospedó 8 noches en diciembre de 2023
Respuesta de Mara, el 12 ene. 2024
Dear Maarten,Thank you for your 4 out of 5 rating on Expedia. We appreciate your feedback. If there's anything specific you'd like to share about your stay, please feel free to let us know. We hope to have the pleasure of welcoming you back to Maya Ubud Resort & Spa in the future.With kind regards,MaraResort Manager

10/10 Excelente

DAEHO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mara, el 21 dic. 2023
Dear DAEHO,Thank you for your perfect score on Hotels.com! We're thrilled to hear that you had a fantastic experience at Maya Ubud Resort & Spa. If there's anything specific you love or any way we can enhance your future visits, please let us know. We look forward to welcoming you back for another exceptional stay.Warm regards,MaraResort Manager

10/10 Excelente

Donghyuk

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Mara, el 21 dic. 2023
Dear Donghyuk,Thank you for your perfect 10 out of 10 rating on Hotels.com! We're delighted to hear that you had an exceptional experience at Maya Ubud Resort & Spa. We look forward to hosting you again for another wonderful stay.Warm regards,MaraResort Manager

10/10 Excelente

Abdallah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hospitality at maya ubud is unmatched from all previous experiences at other hotels. If staying in ubud, this resort is the place to be. Also, I huge shoutout to one of the workers ganggawir, he was exceptional and made sure everything went well for me and the wife during are stay. He went above and beyond with every little thing when caring for us. Thank you ganggar and maya ubud!
Respuesta de Mara, el 21 dic. 2023
Dear Abdallah,Thank you for choosing Maya Ubud and for sharing your outstanding experience on Expedia! We are truly honored by your kind words and delighted to hear that our hospitality surpassed your previous hotel experiences. A special shoutout to Ganggawir! We're thrilled to hear that he provided exceptional service, going above and beyond to ensure that every detail of your stay with your wife was taken care of. Ganggawir and the entire team appreciate your acknowledgment. Thank you for your heartfelt review, Abdallah. We look forward to welcoming you and your wife back for more memorable moments at Maya Ubud Resort & Spa.Warm regards,MaraResort Manager

10/10 Excelente

Christopher

Respuesta de Mara, el 23 feb. 2024
Dear Christopher,Thank you for your perfect rating! We are delighted that you had an excellent experience during your stay with us.We hope to welcome you back to Maya Ubud Resort & Spa soon.With kind regards,MaraResort Manager

10/10 Excelente

Sanket

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mara, el 21 dic. 2023
Dear Sanket,Thank you for giving us a perfect 10 out of 10 on Hotels.com! We can't wait to welcome you back for another outstanding stay at Maya Ubud Resort & Spa again.With kind regards,MaraResort Manager

10/10 Excelente

eleni, chicago

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was wonderful!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mara, el 6 dic. 2023
Dear Eleni,Thank you for taking the time to leave us a perfect 5 out of 5 rating on Expedia! We hope to welcome you back for more wonderful experiences in the future at Maya Ubud Resort & Spa.Warm regards,MaraResort Manager