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Opiniones de The Silver Palm Wellness Resort

4 out of 5
The Silver Palm Wellness Resort
69 Soi Sa Ngop Suk, Rama 9 Road, Suan Laung, Bangkok

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 175 de 452 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 188 de 452 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 57 de 452 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 20 de 452 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 452 opiniones" "

8.2/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Pablo A

Una noche
Para llegar desde la estación de Airlink debimos tomarnos un Grab porque si bien es cerca, es muy oscuro. Pedimos comida y si bien eran porciones muy grandes, el valor era bastante costoso. Hicimos rápido el check in y check out. Muy caluroso fuera de la habitación y ascensor un tanto descuidado
Se hospedó 1 noche en agosto de 2019
Respuesta de Liz, el 29 ago. 2019
Dear Khun Una Noche, Thank you so much for taking time to share with us your feedback. Your comments have been noted and are appreciated. Thank you for choosing our hotel and we hope to see you back again. Best Regards, Krisna Elisabeth Subsinmangkang General Manager

8/10 Bueno

Marcos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel and service
The service is very good and the facilities comfortable. The only thing it could be improve is the breakfast, which has limited options
Se hospedó 2 noches en octubre de 2017
Dear Value Guest, Warmest greeting from The Silver Palm Rama 9 - Bangkok, Urban Resort & Residences. Your comment very important so on behalf of staff and management would like to thank you for your time to review us, looking forward to have a chance to welcome you again. Thanks Once again, and we hope you'll choose The Silver Palm Rama 9 - Bangkok the next time you're in Bangkok. Best Regards, Chiramet Chanchanithisakul General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
un muy buen hotel, el camino a la estación de metro no es la mas bella pero el hotel es muy bueno
Se hospedó 1 noche en septiembre de 2017
Respuesta de Mong, el 9 oct. 2017
Dear Value Guest, Warmest greeting from The Silver Palm Rama 9 - Bangkok, Urban Resort & Residences. Your comment very important so on behalf of staff and management would like to thank you for your time to review us, looking forward to have a chance to welcome you again. Thanks Once again, and we hope you'll choose The Silver Palm Rama 9 - Bangkok the next time you're in Bangkok. Best Regards, Chiramet Chanchanithisakul General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Funcional
Hotel cómodo y funcional. Al lado del skytrain.
Se hospedó 1 noche en agosto de 2017
Dear Value Guest, Warmest greeting from The Silver Palm Rama 9 - Bangkok, Urban Resort & Residences. Your comment very important so on behalf of staff and management would like to thank you for your time to review us, looking forward to have a chance to welcome you again. Thanks Once again, and we hope you'll choose The Silver Palm Rama 9 - Bangkok the next time you're in Bangkok. Best Regards, Chiramet Chanchanithisakul General Manager

10/10 Excelente

Elisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super Unterkunft, das Personal war sehr nett, man fühlte sich direkt willkommen. Super Lage wenn man, bald zu Flughafen kommen muss. Die Zimmer waren recht groß mit großem Balkon und sehr sauber. Auch nach dem Check out, durften wir noch bei der Anlage bleiben und dort noch vor unserem Flug duschen.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nawaporn Supawatthanapong, el 20 mar. 2024
Dear Elisa, Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience with us. Providing exceptional service and ensuring our guests feel welcome is always our top priority. We're delighted that you found our location convenient for your travel needs and that you enjoyed the spacious rooms with their large balconies.It's great to know that our flexibility in allowing you to stay and shower after checking out was helpful for your travel plans. We understand the importance of making the journey as smooth and comfortable as possible for our guests.We truly appreciate your kind words and hope to welcome you back again in the future for another fantastic stay! Safe travels!Best Regards, Nawaporn Supawatthanapong Front Office Manager

8/10 Bueno

Tania

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super propre, parfait pour un court séjour avant d'aller à l'aéroport. Loin du centre ville. Très belle piscine, gym de base. Restaurant sur place et l'heure du thé/ cafe gratuit.
Se hospedó 2 noches en febrero de 2024
Respuesta de Nawaporn Supawatthanapong, el 29 feb. 2024
Dear Tania, Thank you for taking the time to share your experience. We're thrilled to hear you found our facilities clean and enjoyed the amenities like the swimming pool, basic gym, and complimentary afternoon tea. While we're a bit distant from the city center, we're delighted that our location worked well for your short stay before heading to the airport. We appreciate your feedback and hope to welcome you back in the future.Best Regards, Nawaporn Supawatthanapong Front Office Manager

10/10 Excelente

Malcolm

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just a one night stop here but everything was fantastic. Staff really helpful.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nur Rizki Daniar , el 11 feb. 2024
Dear Malcolm, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your one-night stop was fantastic and that our staff was able to make a positive impression. Providing excellent service is our top priority, and it's always rewarding to know that our efforts have made a difference for our guests.If you ever find yourself in Bangkok again, we would be delighted to welcome you back for another enjoyable stay. Feel free to reach out if there's anything specific you loved about your visit or if there are any suggestions you have for us to further enhance our guests' experiences.Safe travels, and we look forward to the opportunity of hosting you again in the future!Best regards,Nur Rizki Daniar Assistant Front Office Manager

8/10 Bueno

Mitsuru

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I stayed here to attend an conference held at Phayathai. From the Hua Mat the fare of the Airport Express is 30 Baht one way. It is quite convenient for a tourist. You can also have an unique exprence of the crowded train in the morning rush hours.
Se hospedó 5 noches en enero de 2024
Respuesta de Nur Rizki Daniar, el 3 feb. 2024
Dear Mitsuru,Thank you for choosing to stay with us and for sharing your experience. We're delighted to hear that our location, particularly its proximity to Phayathai for your conference, and the convenience of the Airport Link made your stay enjoyable.It's great that you found the Airport Link fare affordable, providing a convenient option for tourists. We understand the importance of accessibility and strive to make our guests' journeys as seamless as possible.Experiencing the crowded train during morning rush hours can indeed be a unique adventure, giving you a taste of local life. We appreciate you highlighting this aspect of your stay, and we hope it added a memorable touch to your time with us.Should your travels bring you back to the area, we would be honored to host you again. If there are any specific suggestions or preferences you'd like to share, please feel free to let us know. Safe travels, and thank you for being our guest.Best Regards,Nur Rizki Daniar Assistant Front Office Manager

8/10 Bueno

taizo

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The facility felt old. However, the staff's service was polite and pleasant.
Se hospedó 5 noches en enero de 2024
Respuesta de Nur Rizki Daniar , el 3 feb. 2024
Dear Taizo,Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our staff's service – we are dedicated to providing a polite and pleasant experience for our guests.We also appreciate your honesty about the facility feeling old. We understand the importance of maintaining a fresh and modern environment for our guests, and your comments will certainly be taken into consideration as we continue to make improvements.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future. If there are specific areas you feel we could enhance, please do not hesitate to share your suggestions. We are committed to ensuring that each guest has a comfortable and enjoyable stay.Thank you once again for choosing our establishment, and we look forward to the possibility of hosting you again.Best regards,Nur Rizki Daniar Assistant Front Office Manager

10/10 Excelente

RAYMOND, GRANBY

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nous avons vraiment apprécié notre séjour. L'Hôtel est bien tenu, le personnel super gentil et avenant, la piscine très agréable, le restaurant Edge offre d'excellents plats abordables. De plus deux stations de train/MRT sont accessibles à pieds permettant de ce déplacer facilement. Un endroit idéal pour un repôt de voyageurs.
Se hospedó 3 noches en enero de 2024
Respuesta de Nur Rizki Daniar , el 3 feb. 2024
Dear Raymond,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel.It's wonderful to know that you found our hotel well maintained and our staff super friendly and welcoming. We take great pride in providing a comfortable and inviting atmosphere for our guests. We're delighted that you enjoyed the swimming pool and found it to be a pleasant addition to your stay.Your kind words about our Edge restaurant are truly appreciated. We strive to offer excellent and affordable dishes to enhance the overall dining experience for our guests. It's fantastic to hear that you found our offerings to your liking.We're also pleased that our convenient location, with Hua Mak stations within walking distance, made it easy for you to explore the area. We understand the importance of accessibility for travelers, and we're glad we could contribute to a seamless experience for you.Thank you once again for choosing our hotel as your travelers' depot. We hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like to share or suggest for improvement, please feel free to reach out. Safe travels!Best Regards,Nur Rizki Daniar Assistant Front Office Manager

10/10 Excelente

Adnan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en enero de 2024
Respuesta de Nawaporn Supawatthanapong, el 20 ene. 2024
Dear Adnan,Thank you so much for taking the time to share your positive experience and for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that you enjoyed your stay with us.Our team takes great pride in providing excellent service, and it's always rewarding to receive such positive feedback. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.If there's anything specific that stood out to you or any suggestions you may have for improvement, we'd love to hear more. Your feedback is invaluable in helping us continually enhance our guests' experiences.Once again, thank you for choosing The Silver Palm Wellness Resort! We look forward to hosting you again soon.Warm regards,Nawaporn SupawatthanapongFront Office Manager

10/10 Excelente

Erika

Se hospedó 3 noches en enero de 2024
Respuesta de Nawaporn Supawatthanapong | Front Office Manager, el 20 ene. 2024
Dear Erika,Thank you for taking the time to share your feedback with us. We look forward to the opportunity to welcome you back in the future and provide you with an even more seamless and enjoyable stay. Best regards, Nawaporn Supawatthanapong Front Office Manager

8/10 Bueno

Jürgen

Se hospedó 1 noche en diciembre de 2023
Respuesta de Nawaporn Supawatthanapong, el 8 ene. 2024
DearJürgen, Thank you so much for taking the time to share your positive experience at The Silver Palm Wellness Resort! We look forward to the pleasure of hosting you again in the future. Best Regards, Nawaporn Supawatthanapong Front Office Manager

8/10 Bueno

Ta

Se hospedó 1 noche en diciembre de 2023
Respuesta de Nawaporn Supawatthanapong | Front Office Manager, el 14 dic. 2023
Dear Ta,Thank you so much for taking the time to share your positive experience at The Silver Palm Wellness Resort! We look forward to the pleasure of hosting you again in the future. Best regards Nawaporn Supawatthanapong Front Office Manager

10/10 Excelente

chaewon

Se hospedó 5 noches en noviembre de 2023
Respuesta de Nawaporn Supawatthanapong | Front Office Manager, el 14 dic. 2023
Dear chaewon,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay with us. We are looking forward to seeing you again! Best Regards, Nawaporn Supawatthanapong Front Office Manager

8/10 Bueno

Louise

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Nawaporn Supawatthanapong | Front Office Manager, el 14 nov. 2023
Dear Louise,Thank you so much for taking the time to share your positive experience at The Silver Palm Wellness Resort! We look forward to the pleasure of hosting you again in the future. Best regards

10/10 Excelente

Alastair

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Phong, el 25 ago. 2023
Dear Alastair,Thank you so much for taking the time to share your positive experience at The Silver Palm Wellness Resort!We look forward to the pleasure of hosting you again in the future. Best regards,Nopphong DuangchanGeneral Manager

10/10 Excelente

Sagie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The stuff was great. We had great service and help. Very nice and clean property with good facilities. The train station is very close. The resort is away from the city which makes it nice a quiet but not many places to go out and eat in the area.
Se hospedó 3 noches en julio de 2023
Respuesta de Phong, el 2 ago. 2023
Dear Sagie,Thank you for your kind words! We're delighted to hear that you enjoyed the excellent service, cleanliness, and facilities at our resort. We understand that the quiet location might limit dining options nearby, but we're pleased that the train station's proximity was convenient for you. Your feedback is valuable to us, and we hope to welcome you back in the future.Best regards,Nopphong DuangchanGeneral Manager

10/10 Excelente

Kathy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en julio de 2023
Respuesta de Nopphong Duangchan, el 18 jul. 2023
Dear Kathy,Thank you for give us a review and look forward to welcoming you back next time.Best regards,Nopphong Duangchan

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very friendly staff
Very warm welcome, staff went above and beyond, happy and helpful staff 10 out of 10
Se hospedó 1 noche en febrero de 2023
Respuesta de Nopphong Duangchan, el 27 jun. 2023
Dear Pamela,Thank you for sharing your positive feedback regarding your recent stay at our resort. We are thrilled to hear that you received a warm welcome from our staff and that they exceeded your expectations in terms of their friendliness and helpfulness. Providing exceptional service is a top priority for us, and it's rewarding to know that our team went above and beyond to ensure your satisfaction.We appreciate your kind words and recommendation. It would be our pleasure to welcome you back for another enjoyable stay in the future.Best regards,Nopphong DuangchanGeneral Manager

10/10 Excelente

Kittipong

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en junio de 2023
Respuesta de Nopphong Duangchan, el 17 jun. 2023
Thank you for your review.

10/10 Excelente

Jamie

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel would definitely stay here again when I go back to Bangkok!!
Se hospedó 1 noche en abril de 2023
Respuesta de Nopphong Duangchan, el 2 may. 2023
Dear Jamie,Thank you for sharing your positive feedback about our resort. We are delighted to hear that you enjoyed your stay and that you would choose to stay with us again in the future. We look forward to welcoming you back to our resort on your next visit to Bangkok.Best regards,Nopphong DuangchanGeneral Manager

10/10 Excelente

CHARLES

Se hospedó 1 noche en abril de 2023
Respuesta de Nopphong Duangchan, el 21 abr. 2023
Dear CHARLES,Thank you for choosing The Silver Palm Wellness Resort. We are glad to hear that you had a positive experience with us.We value your patronage and appreciate your feedback. Our team strives to provide exceptional service and products, and your ratings help us to continually improve our offerings.Please do not hesitate to reach out to us if you have any questions or concerns. We look forward to welcoming you back soon and providing you with another great experience.Best regards,Nopphong Duangchan

8/10 Bueno

Kari

Viaje familiar
Le gustó: Limpieza y servicio y personal
Spacious, clean rooms. Staff very friendly and helpful. Convent location between airport and city. Only negative was wifi in the room cut in and out.
Se hospedó 1 noche en abril de 2023
Respuesta de Nopphong Duangchan, el 18 abr. 2023
Dear Kari,Thank you for sharing your feedback about your recent stay. We're delighted to hear that you found our rooms to be spacious and clean, and that our staff were friendly and helpful during your stay. We're sorry to hear that you experienced issues with the wifi in your room. We'll definitely look into this and see what we can do to improve it for future guests. We hope to welcome you back in the future for an even better experience.Best regards,

10/10 Excelente

Brien

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet, comfortable, off the beaten path
Se hospedó 4 noches en marzo de 2023
Respuesta de Nopphong Duangchan, el 8 abr. 2023
Dear Brien,Thank you for your review! We're glad to hear that you found our resort to be clean, quiet, and comfortable. Our location outside the city center offers a peaceful and serene environment, away from the hustle and bustle of the city. We hope you enjoyed your stay and look forward to welcoming you back in the future.Best regards,

8/10 Bueno

Melvin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place got my money's worth.
Se hospedó 3 noches en marzo de 2023
Respuesta de Nopphong Duangchan, el 14 mar. 2023
Dear Melvin,Thank you for your review! We are delighted to hear that you had a great stay with us and that you felt you got your money's worth. We hope to have the pleasure of welcoming you back soon!Best regards,

2/10 Terrible

Tara

Se hospedó 3 noches en febrero de 2023
Respuesta de Nopphong Duangchan, el 13 mar. 2023
Thank you for your feedback and appreciate your support.

10/10 Excelente

Sarahi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really surprised at how nice the hotel was. And the manager was very friendly and accommodating.
Se hospedó 1 noche en febrero de 2023
Respuesta de Nopphong Duangchan, el 25 feb. 2023
Dear Sarahi,Thank you for taking the time to write this review. We're thrilled to hear that you enjoyed your stay with us and found the hotel to be a pleasant surprise. Our team takes pride in delivering excellent service, and we're glad that our manager was able to make your stay even more enjoyable. We hope to welcome you back soon.Best regards,

6/10 Aceptable

Andre

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Bit outdated
Nice hotel, next to railway station. Old hotel but very cosy. Shower was not working well. This was solved in a few days
Se hospedó 4 noches en febrero de 2023
Respuesta de Nopphong Duangchan, el 25 feb. 2023
Dear Andre,Thank you for your review. We apologize for the inconvenience caused by the shower issue but glad to hear it was resolved during your stay. We appreciate your feedback and hope to welcome you back in the future.Best regards,

8/10 Bueno

Adriana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were super helpful and friendly, the pool clean and a decent size. The area is easily accessible by train even if far from town.
Se hospedó 2 noches en febrero de 2023
Respuesta de Nopphong Duangchan, el 23 feb. 2023
Dear Adriana,Thank you for your review! We are thrilled to hear that our staff were helpful and friendly during your stay, and that you enjoyed our pool. We are also glad that you found our area easily accessible by train, although we understand it may be far from the town center. We hope to welcome you back soon!Best regards,

10/10 Excelente

Younoh

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
PEACEFUL HOLIDAYS GOOD
Spatious room for being quiet holidays. SEPEEB!!!!
Se hospedó 1 noche en febrero de 2023
Respuesta de Nopphong Duangchan, el 13 feb. 2023
Dear YounohThank you for sharing your experience with us. It's great to hear that you had a spacious room for a quiet holiday and enjoyed your stay. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

10/10 Excelente

Cecilia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2023
Respuesta de Nopphong Duangchan, el 9 feb. 2023
Dear Cecilia,Thank you for your feedback! We're glad to hear that you enjoyed your stay with us and we hope to have the opportunity to serve you again in the future.Best regards,

10/10 Excelente

Kenan

Se hospedó 1 noche en febrero de 2023
Respuesta de Nopphong Duangchan, el 13 mar. 2023
Dear Kenan,Thank you for your positive feedback and for taking the time to write a review. We're glad to hear that you had a good experience and appreciate your support.Best regards,

6/10 Aceptable

JUIYEN

Se hospedó 4 noches en enero de 2023
Respuesta de Nopphong Duangchan, el 9 feb. 2023
Dear JUIYEN,We're sorry to hear that you had a less than ideal experience during your stay. Can you please elaborate on what went wrong? We would like the opportunity to make it right and ensure that your next stay is more enjoyable.Best regards,

8/10 Bueno

Danielle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Positives: Beautiful entryway, pristine pool, steam rooms, full gym overlooking pool, kind reception and staff, large rooms, clean property, daily housekeeping, excellent breakfast. Drawbacks: Zero walkability to anything you'd want to do in Bangkok. I woke up in the middle of the night a couple of times during my stay because the room was slightly shaking, but I'm not sure why - it felt as if there was a tiny earthquake happening, but perhaps it was the effects of the train about a mile away. Not sure, but if you are a light sleeper, this may be something to consider.
Se hospedó 3 noches en enero de 2023
Respuesta de Nopphong Duangchan, el 9 feb. 2023
Dear Danielle,Thank you for taking the time to leave a review of our property. We are glad to hear that you enjoyed our beautiful entryway, pristine pool, steam rooms, full gym, kind reception and staff, large rooms, clean property, daily housekeeping, and excellent breakfast. We apologize for any inconvenience caused by the shaking in your room. We will look into this issue to determine the cause and make improvements if necessary. Regarding the location, we are located a bit away from the city center, but we offer convenient access to the airport and the nearby train station which makes it easier for guests to explore other areas of Bangkok. Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the future.Best regards,

8/10 Bueno

Malcolm

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff super friendly and couldn't have done more to help us. Location good and near airport link. Unfortunately building next door is having major work done which was unsightly but not noisy when we stayed. Pool is great to cool off. Food good. Conseige got metered taxis very quickly for us when needed.
Respuesta de Nopphong Duangchan, el 9 feb. 2023
Dear Malcolm,Thank you for taking the time to share your experience at The Silver Palm Wellness Resort. It's great to hear that the staff was friendly and helpful and that the location was convenient for your needs. The pool sounds like a great way to cool off after a long day. I am glad to hear that the food was good and that the concierge was able to quickly get metered taxis for you. Sorry to hear about the construction work happening next door, but I am glad that it did not impact your stay in terms of noise. Thank you again for your feedback, and we hope to have the opportunity to serve you again in the future.Best regards,

10/10 Excelente

Koatha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and clean- check in was quick and easy. Staff was really nice and helpful.
Se hospedó 1 noche en enero de 2023
Respuesta de Nopphong Duangchan, el 16 ene. 2023
Dear Koatha,We are delighted to hear of your wonderful overall stay recently.Thank you so much for providing us with feedback from your stay. I will be sure to share your feedback with our entire team. .We cannot wait to welcome you back to The Silver Palm Wellness Resort again soon.Best regards,

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de Nopphong Duangchan, el 14 ene. 2023
Thank you so much for your kind feedback.

10/10 Excelente

Leo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Hotel
The Silvee Palm is excellent. Service is great. Location is short walk to airport rail link HauMak. Love it will stay again!!
Se hospedó 1 noche en diciembre de 2022
Respuesta de Nopphong Duangchan, el 14 ene. 2023
Dear Leo,Thank you so much for your time in providing us with feedback from your stay. We are glad to hear your overall stay was a fantastic one and I will be sure to share your warm comments to the team.We look forward to your next stay.Best regards,

6/10 Aceptable

Kai li

Viaje de negocios
如果要前往機場適合住
水溫忽大忽小,wifi在第二天時完全不能用,地點較不便利但離機場快線很近,整體還算可以,但還是有點小失望
Se hospedó 2 noches en diciembre de 2022
Respuesta de Nopphong Duangchan , el 13 dic. 2022
Dear Kai li,I was truly disappointed to hear of your underwhelming experience with us at The Silver Palm Wellness Resort. Please be assured I will certainly pass on your feedback to our top management team to ensure that we make the necessary improvements to our service delivery.Best regards,

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I enjoyed the stay in tge silber palm hotel
For my stay what i need ( swimming pool, gym, big clean room with balcony and watercooker and fridge) is this hotel perfect. For my next trip to Bangkok i will stay this hotel again.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Nopphong Duangchan , el 13 dic. 2022
Dear Valued guest,We are so glad to hear of your enjoyable recent stay. Thank you for taking the time to provide us with your feedback. We look forward to your next stay.Best regards,

8/10 Bueno

marie

Viaje en pareja
Le gustó: Servicio y personal
All the staff were eagerly accommodating in solving the problems... There were issues of mold contamination in a few of the rooms we were presented with on our arrival but luckily there was a room that was ok after they changed the moldy shower curtain. I appreciated all the staff including the dietary group who cooked very delicious Thai food.
Se hospedó 3 noches en diciembre de 2022
Respuesta de Nopphong Duangchan, el 10 dic. 2022
Dear Marie,Thank you for your feedback, we truly value your time and effort of your review from your recent stay. Please be assured that I have noted all your concerns and especially regarding room conditions. I am pleased to hear of your positive experiences with our team and the food. Thank you once again for your feedback, it is comments such as these that allow us to refine and improve our services and look forward to welcoming you back again next time.Best regards,

8/10 Bueno

Leon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not bad
Not too bad. The 2 bed rooms room I had was big. Good for long stays.
Se hospedó 3 noches en noviembre de 2022
Respuesta de Phong, el 24 nov. 2022
Dear Leon,Thank you so much for your feedback following your recent stay. I will be sure to share this with our team and cannot wait to have the chance in welcoming you back again.Best regards,Nopphong DuangchanGeneral Manager

6/10 Aceptable

Courtney

Se hospedó 4 noches en noviembre de 2022

10/10 Excelente

changjin

Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Ian, Middlesbrough

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice pool and bar area, location was handy for the Hua Mak station on the airport rail link, but nothing else near.
Se hospedó 4 noches en marzo de 2020
Respuesta de Nopphong , el 28 mar. 2020
Dear Ian, Thank you for your feedback. We are so pleased to hear your overall stay was enjoyable and in particular, our location was handy to Hua Mak Station. We cannot wait to welcome you back again. Best regards, Nopphong Duangchan Operations Manager

8/10 Bueno

MATTHEW D

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great staff, very friendly and helpful
Se hospedó 1 noche en marzo de 2020
Respuesta de Thawatchai Sukan | Reservation Supervisor, el 13 mar. 2020
Dear Matthew, Warmest greeting from The Silver Palm Rama 9 - Bangkok, Urban Resort & Residences. Your comment is very important to us. So, on behalf of staff and management, we would like to thank you for your time to review us. Looking forward to having a chance to welcome you again. We hope you'll choose The Silver Palm Rama 9 - Bangkok for the next time you will be in Bangkok. Best Regards,

6/10 Aceptable

Cliente verificado

No le gustó: Comodidad de las habitaciones
熱いシャワーのお湯は期待できない
シャワーのお湯がなまぬるい。
Se hospedó 1 noche en febrero de 2020
Respuesta de Liz, el 24 feb. 2020
Dear Valuable Guest, Thank you for choosing our hotel and also kindly giving us feedback on your recent stay. We are sorry your experience did not match your expectations. We are looking into this issue and hope to resolve it promtly and accurately. We hope you will give us another chance to welcome you back to The Silver Palm Rama 9 @ Hua Mak Station. Best Regard, Krisna Elisabeth Subsinmangkang General Manager

2/10 Terrible

JonathanSmith, Shanghai, China

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A shameful establishment. My daughter had a football tournament in Bangkok this past weekend - due to the coronavirus situation in Asia, the tournament was cancelled and travel was impossible. I had booked a room for two nights for her and my wife. Attempts to contact the hotel repeatedly about this 10 days prior were fruitless - they kept deflecting inquiries by saying the manager was not available. Now they refuse to even consider a refund, after the weekend has passed. Shame on this hotel for failing to accommodate travellers affected by this current situation. Avoid.
Se hospedó 2 noches en febrero de 2020
Respuesta de LIZ, el 29 feb. 2020
Dear Khun Jonathan Smith, We are sorry for any inconvenience this may have caused to you and we appreciated your feedback. Please understand that every booking have got cancellation condition and limitation on time. If you consider that our hotel team member or our representative (agent) had fail to follow by with the condition, kindly send your booking detail and the name of the person handled your case back to the hotel for further investigation. We look forward to hear back from you soon. Best Regards, Krisna Elisabeth Subsinmangkang General Manager

8/10 Bueno

Josef

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hotel nahe der Expressbahn
Schönes Hotel in der Nähe der Expressbahn gelegen. Frühstück könnte besser sein.
Se hospedó 1 noche en febrero de 2020
Respuesta de Liz, el 26 feb. 2020
Lieber Khun Jesef, Es freut uns sehr zu lesen, dass Sie sich rundherum wohl gefühlt haben. Ihre Kommentare helfen uns immer weiter unsere Dienstleistung stetig zu verbessern. Wir würden uns sehr freuen, wenn Ihre Wahl bei Ihrem nächsten Besuch in Bangkok erneut auf das Silver Palm Rama 9 @ Hua Mak Station fallen würde. Mit freundlichen Grüßen, K. Elisabath Subsinmangkang General Manager