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Opiniones de Residence Inn by Marriott Beaumont

3 out of 5
Residence Inn by Marriott Beaumont
5380 Clearwater Court, Beaumont, TX

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 388 de 624 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 142 de 624 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 49 de 624 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 24 de 624 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 624 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

conrado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Desayuno Austero
La única observación es que el desayuno es demasiado austero. Lo demás muy bien.
Se hospedó 2 noches en abril de 2021
Respuesta de General Manager, el 24 abr. 2021
Dear Conrado, On behalf of all of us at Residence Inn Beaumont, thank you for the generous review. We are pleased to know how much you enjoyed your time with us. We appreciate your feedback and look forward to accommodating you again soon. Sincerely, Chris Calvin General Manager

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2021
Respuesta de General Manager, el 18 abr. 2021
Dear Guest, we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Residence Inn Beaumont, I invite you to come back and stay with us again whenever you are in the area! Sincerely, Chris Calvin, General Manager

8/10 Bueno

Adriana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fue muy buena , el desayuno rico , buena atención, sólo el internet poco lento
Respuesta de General Manager, el 19 abr. 2018
¡Gracias por dejar un comentario! Agradecemos los comentarios sobre nuestro desayuno y sin duda trabajará en las preocupaciones de Internet. ¡Esperamos verte de nuevo pronto para una mejor experiencia!

6/10 Aceptable

Chris

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Dear Chris, Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. Thank you once more for your feedback, and we look forward to seeing you again on your next visit soon.Sincerely,Chris Calvin,General Manager

10/10 Excelente

Sarah

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice new, clean room with full kitchen. Perfect!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 14 abr. 2024
Dear Sarah, Thank you for choosing Residence Inn Beaumont and for your wonderful comments. We are pleased to know that your stay was perfect in every way possible. We are glad that you loved our refreshing accommodations with a well-equipped kitchenette. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

EARL

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
easy on-line check in
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 14 abr. 2024
Dear Earl, Thank you for the excellent rating! It is fantastic to hear you enjoyed everything about your stay at Residence Inn Beaumont. We are delighted we could accommodate you during your time in the area and that we left you with such a wonderful impression. Your praise for our online check-in service is much appreciated! Thank you again, and we look forward to hosting you again soon.Sincerely,Chris CalvinGeneral Manager

8/10 Bueno

William, san antonio

Le gustó: Limpieza, servicio y personal, servicios
The service was very good for a 3 star hotel and the amenities were good. Front desk staff and housekeeping were top notch! There were some items needing attention like the granite in my room was badly damaged (cracked in multiple places) and when i called the front desk to let them know i did not damage it- they were aware it was broken. So, no real issues other than usability and visual. WIFI was almost non-existent in my room and so i just tethered my cell phone to my laptop. however, if it would have been my work laptop i would have had to use wifi as they do not allow tethering which could have caused me some work disruption. Still a great place to stay if Beaumont is your destination.
Se hospedó 6 noches en marzo de 2024
Respuesta de General Manager, el 28 mar. 2024
Dear William, Thank you for being our guest at Residence Inn Beaumont. We are pleased you enjoyed our excellent amenities and the courteous service provided by our associates, especially our front desk and housekeeping team. However, we apologize for the maintenance issues you encountered with your room. We have taken note of your feedback and it will be conveyed to our team. We are also sorry for the issues you experienced with our WiFi during your stay. We all rely on our devices to stay connected, so we can certainly understand your frustration. We hope you will stay with us again so we can provide you with the exceptional hospitality you deserve.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Jerry

Le gustó: Servicios
Nice property
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 24 mar. 2024
Dear Jerry, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Beaumont; we hope to see you again soon. Sincerely,Chris CalvinGeneral Manager

8/10 Bueno

KAREN, Dallas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
It was okay for a night stay. The tub wasn't clean at all, and it had patched pieces for the soap dish. It also had a weird smell like gas when we turned the air conditioner on. It was very clean other the bathroom and smell. I would consider giving them another try if i ever come back.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 14 mar. 2024
Dear Karen, Thank you for choosing Residence Inn Beaumont and sharing your experience. We are pleased you enjoyed your stay overall; however, we deeply regret the cleanliness issues you came across and the inconvenience this caused you. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely,Chris CalvinGeneral Manager

8/10 Bueno

Vinod

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Mainly due to ongoing construction on I-10, a difficult inconvenient approach to the facility with a good chunk of unpaved road.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 1 mar. 2024
Dear Vinod, Thank you for choosing Residence Inn Beaumont for your recent stay. We are pleased to know that your overall experience was enjoyable. However, we are sorry for any inconvenience you faced during your visit. We appreciate your patience and hope to welcome you back soon.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Evan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was excellent. They let me check in early, the room was immaculate and the front desk clerk was amazing. The only drawback was the access to the property; heavy construction restricted access somewhat. But that’s not the property’s fault. I will definitely re-visit the next time I’m in Beaumont.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 26 feb. 2024
Dear Evan, Thank you for choosing Residence Inn Beaumont and sharing your experience. We are glad you liked our comfortable accommodations and that our devoted associates took great care of you. We will certainly share your praises with them. We appreciate all of your feedback, both the aspects that brought you joy and the aspects that needed improving. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Shontel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The roads were bad due to construction .
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 24 feb. 2024
Dear Shontel, Thank you for being our guest at Residence Inn Beaumont. We are happy your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience that we strive to provide every guest.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Dru

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Road is under construction on I10. Awful potholes
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager , el 29 ene. 2024
Dear Dru, Thank you for choosing Residence Inn Beaumont and for your high rating! We are glad you had an overall pleasant stay with us. However, we regret any inconvenience you experienced. Thank you again for your review, and we look forward to your next visit.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Ruth

Se hospedó 3 noches en enero de 2024
Respuesta de General Manager, el 21 mar. 2024
Dear Ruth, We are pleased to receive your five-star rating for the Residence Inn Beaumont. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Chris Calvin,General Manager

10/10 Excelente

Arlene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice and comfortable
Very nice but somewhat older hotel. We were just passing through but I'd stay there again. Room was clean and the bed comfortable.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 23 ene. 2024
Dear Arlene, Thank you for choosing Residence Inn Beaumont and sharing your experience. We are happy to know you liked our well-maintained accommodations and that you loved our comfortable beds and got a great night's sleep. It is always a joy to see our guests are excited about returning; we look forward to it!Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Kierstynn

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 11 ene. 2024
Dear Kierstynn, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Residence Inn Beaumont so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Carolyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly helpful staff
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 10 ene. 2024
Dear Carolyn, Thank you for being our guest at Residence Inn Beaumont. We are pleased to know you had an excellent stay and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again.Sincerely,Chris Calvin,General Manager

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was enjoyable, and I really enjoyed the other residence inn properties I’ve been to.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 10 ene. 2024
Dear Linda, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Beaumont; we hope to see you again soon. Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Chris

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Nice place
Nice place nd friendly staff
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 30 dic. 2023
Dear Chris, On behalf of all of us at Residence Inn Beaumont, thank you for the generous review. We are pleased to know how much you enjoyed our well-kept property and intuitive associates. Thank you once more for choosing us for your visit to our beautiful city, and we look forward to accommodating you again soon. Happy Holidays and Happy New Year!Sincerely,Chris CalvinGeneral Manager

8/10 Bueno

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 26 dic. 2023
Dear Luis, We are thrilled you had an excellent stay at Residence Inn Beaumont, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Chris Calvin,General Manager

10/10 Excelente

Angela

Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, el 19 dic. 2023
Dear Angela, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Residence Inn Beaumont, and we look forward to welcoming you back soon.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Jonszhell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 5 dic. 2023
Dear Jonszhell, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Residence Inn by Marriott Beaumont, and we look forward to welcoming you again soon.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Natasha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed my stay will be returning soon
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 24 nov. 2023
Dear Natasha, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We also think that our ideal location, combined with upscale amenities and service, makes Residence Inn Beaumont an excellent choice. We appreciate you sharing your feedback and love knowing you will return soon. Thank you once more.Sincerely,Chris Calvin

10/10 Excelente

Teresa

Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager, el 14 dic. 2023
Dear Teresa, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Residence Inn Beaumont. We look forward to your return and wish you all the best with your future travels.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Derrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice layout property was very clean and the staff was helpful and very courteous and helpful and very nice would enjoy another stay at this location and other during my travels around the country because of how we were treated at this location
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 24 nov. 2023
Dear Derrick, Thank you for being our guest and for the kind review. It is always a pleasure to read from our guests. Our staff works hard to deliver outstanding service along with clean, comfortable accommodations, and we value your compliments. We appreciate you saying we will now be your hotel of choice any time you are in the area. Thank you for choosing Residence Inn Beaumont; we look forward to seeing you soon.Sincerely,Chris Calvin

10/10 Excelente

Sheryl

Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 14 dic. 2023
Dear Sheryl, On behalf of all of us at Residence Inn Beaumont, thank you for the generous rating. We are pleased to know how much you enjoyed your time with us. Thank you once more for choosing us for your visit to our beautiful city, and we look forward to accommodating you again soon.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 20 nov. 2023
Dear Michelle, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Residence Inn Beaumont. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Chris Calvin

8/10 Bueno

Edward

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 15 nov. 2023
Dear Edward, We are delighted you had a great stay at Residence Inn Beaumont. Thank you for the kind rating, and we look forward to hosting you again soon.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Jimmy

Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager, el 15 nov. 2023
Dear Jimmy, Thank you for rating your stay at Residence Inn Beaumont. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely,Chris CalvinGeneral Manager

2/10 Terrible

Johan

Viaje de negocios
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal y condiciones de la propiedad
Toilet not able to flush and after reporting they informed they would fix it but never did. Would not recommend.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 9 nov. 2023
Dear Johan, Thank you for choosing us for your recent visit. We are genuinely sorry for the maintenance issues you encountered and that we did not resolve this to your satisfaction. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We are grateful for your patience, and we hope you will consider staying with us again.Sincerely,Chris CalvinGeneral Manager

8/10 Bueno

Nancy

Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 30 nov. 2023
Dear Nancy, Thank you for choosing Residence Inn Beaumont and for your generous rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Carol

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was really nice and clean. We loved the arrangement and kitchenette. The staff were friendly and accommodating. This was one of the best hotel stays ever!
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 1 nov. 2023
Dear Carol, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our comfortable accommodations, attentive service from our courteous staff, and in-room amenities we offer. We hope to see you again soon, and we wish you all the best with your travels. Sincerely,Chris Calvin

6/10 Aceptable

Keith

Viaje en pareja
Le gustó: Servicio y personal
It was okay.
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 31 oct. 2023
Dear Keith, Thank you for being our guest and for taking the time to share your evaluation. We are pleased you were satisfied overall, but we regret we fell short in some areas. We hope you will accept our apologies and give us another opportunity on your next visit to Beaumont to show you our passion for providing exceptional hospitality. Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Cheryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First time staying here and this hotel will be my go to for all future stays. This hotel is centrally located (within 15 minutes) to every place I needed to be. Exceptional hospitality from breakfast to the staff. Thank you Residence Inn by Marriott.
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 31 oct. 2023
Dear Cheryl, Thank you for choosing Residence Inn Beaumont and for your high rating. We are glad you enjoyed your time with us and that you especially loved our devoted hospitality and convenient location. It was our pleasure accommodating you, and we love knowing that we will be your hotel of choice every time you are in the area.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de General Manager, el 24 oct. 2023
Dear Guest, Thank you for choosing Residence Inn Beaumont and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

CHRISTOPHER

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 18 oct. 2023
Dear Christopher, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Residence Inn Beaumont. We look forward to your return and wish you all the best with your future travels.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 17 oct. 2023
Dear Timothy, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Residence Inn Beaumont. We look forward to your return and wish you all the best with your future travels.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Kristal, Bristow

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved our room. It was nice to have the kitchenette. The staff was great. We had an issue one night with some guests in our hall smoking cigarettes and the smoke and smell traveled all the way down the hall. The front desk and security addressed it very well.
Se hospedó 3 noches en julio de 2023
Respuesta de General Manager, el 9 oct. 2023
Dear Kristal, Thank you for choosing Residence Inn Beaumont and sharing your experience. We are glad you liked our comfortable accommodations with a complete kitchenette and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Patricia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 5 oct. 2023
Dear Patricia, Thank you so much for the perfect rating of your time at Residence Inn Beaumont. It is always a pleasure to see our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

Diana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ladies in Leather weekend 2023
Very clean, very spacious. Staff was very friendly. Our overall stay was awesome. Very secure place to stay. Very to close to many restaurants and Harley Davidson Would totally rebook
Se hospedó 3 noches en septiembre de 2023
Respuesta de General Manager, el 12 sept. 2023
Dear Diana, Thank you for being our guest at Residence Inn Beaumont. We are pleased to know you were impressed with our ideal location and that our devoted associates helped to make your visit memorable. We will enjoy sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Chris Calvin General Manager

6/10 Aceptable

Matthew

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal
I, and two other patrons, waited 20 minutes at the front counter. We even called and no one answered or came to the counter. And when the lady eventually showed up, she acted as if there was nothing wrong! That’s poor service. And why would you put customers with pets on any floor but the first floor?!? Couldn’t sleep because of the barking, and there was more than one customer with a dog there last night. If a dog has to go to the bathroom, he is t waiting on the elevator to get there.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager , el 8 sept. 2023
Dear Matthew, Thank you for evaluating your recent stay with us. We sincerely apologize for the level of service you received from one of our staff. We take our guest comments seriously, as they will help us enhance the experience for future guests. We are also sorry for the disruption due to a neighboring pet during your time with us; had we known about this issue, we would have been more than happy to help. We understand how frustrating this must have been, and we truly regret how this inconvenienced your trip. We hope you will revisit for a much-improved stay.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

ketan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
Very nice front desk employees. Clean room and surrounding. Very convenient to go places like shopping.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 4 sept. 2023
Dear Ketan, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our excellent customer service and ideal location. We hope to see you again soon at Residence Inn Beaumont and we wish you all the best with your travels.Sincerely,Chris Calvin,General Manager

10/10 Excelente

Dolores, Tyler

Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 18 sept. 2023
Dear Dolores, Thank you for the perfect rating. We are glad you had a wonderful time at Residence Inn Beaumont. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Chris CalvinGeneral Manager

10/10 Excelente

MIKE, SHREVEPORT

Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 4 sept. 2023
Dear Mike, Thank you for the perfect rating. We are glad you had a wonderful time at Residence Inn Beaumont. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Chris Calvin,General Manager

10/10 Excelente

Byron

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 10 ago. 2023
Dear Byron, Thank you for rating your stay at Residence Inn Beaumont. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Chris Calvin,General Manager

10/10 Excelente

Tamra

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 22 jul. 2023
Dear Tamra, Thank you for being our guest at Residence Inn Beaumont and sharing your experience. We are thrilled to know you enjoyed your stay with us and that you were especially pleased with our courteous associates. It was a pleasure to host you, and we look forward to your return visit. Sincerely,Chris CalvinGeneral Manager

8/10 Bueno

Christopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Better room than last stay....
Comfortable, convenient overnight business stay. Breakfast was good, room was more than what I needed. I will stay here again
Se hospedó 1 noche en julio de 2023
Respuesta de Chris Calvin General Manager, el 14 jul. 2023
Dear Christopher, Thank you for staying with us again and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed your comfortable accommodations and delicious breakfast. We hope to see you again soon, and we wish you all the best with your travels. Sincerely,Chris CalvinGeneral Manager

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Did not get the room I booked and moved rooms 3 times. Rooms were not set up properly after renovation. Breakfast during the week was shut down early 30 min and no effort made to accommodate. The ladies at the front desk were great and the only reason I stayed at this hotel.
Se hospedó 4 noches en junio de 2023
Respuesta de General Manager, el 26 jun. 2023
Dear Guest, Thank you for being our guest and for your feedback. Please accept our sincere apologies for not meeting your expectations. We strive to provide outstanding hospitality to all our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services. We are truly sorry and hope you will consider giving us a second chance in the future.Sincerely,Chris Calvin,General Manager

10/10 Excelente

Gabriela

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome!!
The hotel was remodeled and was a lot better than we expected. I stayed there for an entire week and I felt safe and comfortable. The construction to get on the highway was a little annoying, but nothing unbearable. Every staff member was friendly and nice. I would definitely stay here again!
Se hospedó 5 noches en junio de 2023
Respuesta de General Manager, el 26 jun. 2023
Dear Gabriela, Thank you for sharing your experience with us! We are so pleased you had a great time at Residence Inn Beaumont. We truly appreciate your kind comments regarding our friendly staff and comfortable accommodations. We are eagerly looking forward to welcoming you back soon! Sincerely,Chris Calvin,General Manager

8/10 Bueno

S

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I stayed at 3 hotels, 1 night each. Residence Inn was good, fairly equipped, and maintained to a decent standard. . If I did not have my top choice in Beaumont available, I would choose the Residence Inn.
Respuesta de General Manager, el 26 jun. 2023
Dear Guest, Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Residence Inn Beaumont.Sincerely,Chris Calvin,General Manager