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Opiniones de Kempinski Hotel Beijing Yansha Center

5 out of 5
Kempinski Hotel Beijing Yansha Center
50 Liangmaqiao Road, Chaoyang District, Beijing, Beijing

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 150 de 306 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 93 de 306 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 38 de 306 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 306 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 306 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.8/10

Servicios

8.2/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Alberto

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Closet broken and no fix
Closet was broken and can not open. I called to fix but they didn't. It's very old hotel.
Se hospedó 1 noche en diciembre de 2020
Respuesta de Hotel Management Team, el 21 dic. 2020
Dear Alberto, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center as your home in Beijing. Regarding the closet you mentioned, I have been brought the issue up to the Engineering Director to take immediate actions. We hope that you can consider this unpleasant experience as an isolated case that will not deter you from patronizing our hotel in the future. Please give us another opportunity to show you the true Kempinski hospitality. We do sincerely hope that you will ultimately bestow other opportunities on us to welcome you back and to restore your confidence.

10/10 Excelente

ALVARO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de General Manager, el 7 dic. 2016
Dear Valued Guest, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and sharing your comments on us with other followers. We look forward to welcoming you back soon. Yours sincerely, Torsten Dressler Managing Director

10/10 Excelente

Carlos, Montevideo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El agua de la piscina un poco fris
Muy bien

10/10 Excelente

Ai

Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Management Team, el 28 dic. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during workThank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

Qiwei

Se hospedó 1 noche en diciembre de 2023
Respuesta de 北京燕莎中心凯宾斯基饭店管理层, el 18 ene. 2024
尊敬的客人,您好。感谢您选择北京燕莎中心凯宾斯基饭店。很高兴得知您对我们饭店的服务非常满意。作为一家入驻北京31年的国际五星级饭店,我们拥有成熟的团队为您提供个性化服务。 诚挚期待您的再次入住。

10/10 Excelente

Haozhan

Se hospedó 5 noches en diciembre de 2023
Respuesta de Hotel Management Team, el 19 dic. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during workThank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

8/10 Bueno

Xiaoqing

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management Team, el 19 dic. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during workThank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

4/10 Malo

Xiaoqing

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management Team, el 14 dic. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. Please be rest assured that we take all comments of our guests constructively and that we will take necessary steps to further enhance, meet and exceed our guest’s expectations.Thank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Nice hotel, itchy bedding
Overall a nice hotel with some nice amenities. However the bedding was not friendly to my skin, leaving me itchy and sore.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Management Team, el 14 dic. 2023
Dear Valuable Guest,On behalf of the entire team at the Kempinski Hotel Beijing Yansha Center, we thank you for sharing the details of your recent stay with us.At Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are glad that you were able to experience this first hand. We are delighted to know that we managed to provide you an unforgettable stay. We shared your feedback regarding the bedding with our Director of Rooms. Immediate corrective measures are now in place and we will continue to work to make sure your experience with us is a pleasant one. Thank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

Mei yi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management Team, el 7 dic. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during workThank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

8/10 Bueno

ka wai

Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management Team, el 7 dic. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during workThank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

Minji

Le gustó: Limpieza, servicio y personal, servicios
Good as always but the room condition was not like that I used to stay at.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management Team, el 7 dic. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during workThank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

San Ching

Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management Team, el 19 dic. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during workThank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

Omar Ernesto

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent choice for a business trip
Hotel well located, excellent Western-style breakast, just what you need when you are on a business trip. Across the street there are big deal of choices for restaurants.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Management Team, el 14 nov. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during workThank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

2/10 Terrible

Stefanus

No le gustó: Condiciones de la propiedad
Checking in took a long time, although only two person it took more than one hour. And when I check in the hotel said there is no reservation from Expedia, I was really frustrated. And the room has a smell of sweet perfume, made me dizzy. Not a good hotel .
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management Team, el 17 nov. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We shared your comments with your Director of Rooms. Immediate corrective measures are now in place and we will continue to work to make sure your experience with us is a pleasant one. Thank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

Dr. Stephen-Claude

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Stay
I had an excellent stay at Kempinski as usual. The service is great, the food delicious and the location perfect as my office is next door.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Management Team, el 13 nov. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during work.Thank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

Ricky

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Särskilt Conciergen
Conciergen var exemplarisk, fixade cykel. Alla trevliga och allt funkade bra
Se hospedó 4 noches en noviembre de 2023
Respuesta de Hotel Management Team, el 13 nov. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during work.Thank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

cao

Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management Team, el 7 dic. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during workThank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

KENG HSIN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
第一次入住 遇到 高峰會,稍微比較不方便,出入需要過安檢,會議結束就沒事了 附近的亮馬橋很適合晚上散步
Se hospedó 4 noches en octubre de 2023
Respuesta de 北京燕莎中心凯宾斯基饭店管理层, el 2 nov. 2023
尊敬的客人,您好。感谢您选择北京燕莎中心凯宾斯基饭店。很高兴得知您对我们饭店的服务非常满意。客人的肯定是我们坚持30年为客人提供五星级奢华服务的动力。 诚挚期待您的再次入住。

6/10 Aceptable

Jiangyan

Viaje familiar
一般
Se hospedó 3 noches en octubre de 2023
Respuesta de 北京燕莎中心凯宾斯基饭店管理层, el 2 nov. 2023
尊敬的客人,您好。感谢您选择北京燕莎中心凯宾斯基饭店并留下对我们的评价。期待您对我们有更多的评价,并诚挚期待您的再次入住,以便我们为您准备好您的个性化服务。

2/10 Terrible

Masaru

Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management Team, el 17 nov. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. Regarding your feedback, could you share more details with us?Please rest assured that it were a singular incident and does not represent our usual high standard in service and I am confident that such will not re-occur in future. I have personally spoken and brought those issues up to the attention of Room Director to take immediate actions for conducting more training We hope that you can consider this unpleasant experience as an isolated case that will not deter you from patronizing our hotel in the future. Please give us another opportunity to show you the true Kempinski hospitality.We do sincerely hope that you will ultimately bestow other opportunities on us to welcome you back and to restore your confidence.

10/10 Excelente

Wei Chiang

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
徳式老飯店經過整修,乾淨服務好,內通匯豐銀行燕莎分行辦事方便,緊鄰燕莎商場雖有歷史但很齊全。走路就能到亮馬橋地鐵站,後鄰亮馬河剛整治乾淨可以泛舟到朝陽公園的藍色港灣Mall 。早餐也很豐盛。更令人驚喜的是飯店麵包坊的麵包及黑森林蛋糕是吃過最好吃的。
Se hospedó 4 noches en octubre de 2023
Respuesta de 北京燕莎中心凯宾斯基饭店管理层, el 12 oct. 2023
尊敬的客人, 感谢您选择北京燕莎中心凯宾斯基饭店,并留下您积极的评价。很高兴得知您对我们饭店的服务非常满意。源于对原材料和制作工艺的严格要求,北京凯宾斯基饭店久负盛名的凯宾美食廊屡获殊荣。 诚挚期待您的再次入住。

4/10 Malo

Cliente verificado

No le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en septiembre de 2023
Respuesta de Hotel Management Team, el 27 sept. 2023
Dear Supporter,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. Regarding your last stay with us, would you mind sharing more information with us?We hope that you can consider this unpleasant experience as an isolated case that will not deter you from patronizing our hotel in the future. Please give us another opportunity to show you the true Kempinski hospitality.We do sincerely hope that you will ultimately bestow other opportunities on us to welcome you back and to restore your confidence.

10/10 Excelente

Catherine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The bedroom linen was cleaned, fresh and no odour smell. Staffs was very friendly and helpful. The room was quiet too, we had good sleep after a long tired day.
Se hospedó 6 noches en septiembre de 2023
Respuesta de Hotel Management Team, el 27 sept. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during workThank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

Jianping

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management Team, el 26 sept. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during workThank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

Dr. Stephen-Claude

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful staf
Historical hotel with a modern touch. Wonderful location, well-trained staff, value for money.
Se hospedó 14 noches en agosto de 2023
Respuesta de Hotel Management Team, el 29 ago. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during workThank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

GANAPATHY SARMA

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kempinski Beijing Visit
Check in - Good & courteous. Room - Clean, neat & adequate toiletries. Food - Decent but no veg options, chef was not courteous. Check out - Good
Se hospedó 2 noches en julio de 2023
Respuesta de Hotel Management Team, el 31 jul. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during workThank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

Minji

Se hospedó 2 noches en julio de 2023
Respuesta de Hotel Management Team, el 17 jul. 2023
Dear Valuable Guest,On behalf of the entire team at the Kempinski Hotel Beijing Yansha Center, we thank you for sharing the details of your recent stay with us.At Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are glad that you were able to experience this first hand. We are delighted to know that we managed to provide you an unforgettable stay. Thank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sets the standard for a fine hotel
sets the gold standard - amazing staff great food and location, will use on next trip - highly recommended- the week long stay was a pleasure
Se hospedó 6 noches en junio de 2023
Respuesta de Hotel Management Team, el 3 jul. 2023
Dear Valuable Guest,On behalf of the entire team at the Kempinski Hotel Beijing Yansha Center, we thank you for sharing the details of your recent stay with us.At Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are glad that you were able to experience this first hand. We are delighted to know that we managed to provide you an unforgettable stay. Thank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

Jersey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is conveniently located near a metro station and next to a shopping mall. It is by a beautiful riverfront and is at an area close to many embassies. The hotel is clean and newly renovated. The room is spacious and stylishly decorated and bright, with a great view of the river.
Se hospedó 10 noches en junio de 2023
Respuesta de Hotel Management Team, el 14 jun. 2023
Dear Valuable Guest, Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during work. Thank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

8/10 Bueno

Oscar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All went well
Se hospedó 5 noches en junio de 2023
Respuesta de Hotel Management Team, el 14 jun. 2023
Dear Valuable Guest, Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during work. Thank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

JONGKYU

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de Hotel Management Team, el 23 may. 2023
Dear Valuable Guest,On behalf of the entire team at the Kempinski Hotel Beijing Yansha Center, we thank you for sharing the details of your recent stay with us.At Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are glad that you were able to experience this first hand. We are delighted to know that we managed to provide you an unforgettable stay. Thank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

Vincent

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing service
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Management Team, el 6 may. 2023
Dear Valuable Guest,On behalf of the entire team at the Kempinski Hotel Beijing Yansha Center, we thank you for sharing the details of your recent stay with us.At Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are glad that you were able to experience this first hand. We are delighted to know that we managed to provide you an unforgettable stay. Thank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

ZIBIN, FULISHING

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not easy to get taxi in morning time
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Management Team, el 3 abr. 2023
Dear Valuable Guest,Thank you for choosing Kempinski Hotel Beijing Yansha Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during work.Thank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

8/10 Bueno

Wang tao

Se hospedó 2 noches en marzo de 2023
Respuesta de Hotel Management Team, el 27 mar. 2023
Dear Valuable Guest,On behalf of the entire team at the Kempinski Hotel Beijing Yansha Center, we thank you for sharing the details of your recent stay with us.At Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are glad that you were able to experience this first hand. We are delighted to know that we managed to provide you an unforgettable stay. Thank you again for choosing Kempinski Hotel Beijing Yansha Center and we look forward to welcoming you back soon.

10/10 Excelente

Patty

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The experience I had so far are outstanding! The entire hotel staffs provided the best service and the friendliness it made my stay are so enjoyable! The hotel front desk supervisor Cherry 張 was superb! She always reached out to make sure that our comfort in this hotel is the top priority! I will always be back to stay at Kempinski Hotel again!
Se hospedó 14 noches en abril de 2022
Respuesta de Hotel Management Team, el 24 may. 2022
Dear valued guest, on behalf of the entire team at the Kempinski Hotel Beijing Lufthansa Center, we thank you for sharing the details of your recent stay with us. At Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are glad that you were able to experience this first hand. We are delighted to know that we managed to provide you an unforgettable stay.

2/10 Terrible

Zhen

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de Hotel Management Team, el 14 mar. 2022
Dear Valuable Guest, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center as your home in Beijing. Would you mind sharing more information that we will take necessary steps to further enhance, meet and exceed our guest’s expectations. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming you back soon.

4/10 Malo

BOSEN

No le gustó: Limpieza, servicios, condiciones de la propiedad
房间设施陈旧 有垃圾残留
Se hospedó 1 noche en marzo de 2022
Respuesta de 北京燕莎中心凯宾斯基饭店管理层, el 7 mar. 2022
尊敬的客人,您好。感谢您选择北京燕莎中心凯宾斯基饭店并留下您对我们的评价。很遗憾此次入住并没有满足您对我们的期待。请您留下具体信息,或是您可以联系我们,我们值班经理将亲自致歉,以赢回您对我们的信任。

8/10 Bueno

Y

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
It was a great New Year stay. The check-in was smooth and friendly. We got an upgrade and free parking.
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2021
Respuesta de Hotel Management Team, el 12 jul. 2021
Dear Valuable Guest, On behalf of the entire team at the Kempinski Hotel Beijing Lufthansa Center, we thank you for sharing the details of your recent stay with us. At Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are glad that you were able to experience this first hand. We are delighted to know that we managed to provide you an unforgettable stay.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
快適でした
フロントも英語が通じ、部屋も清掃が行き届いておりとても快適でした。アメニティのクオリティーも高かったです。ルームサービスも迅速に対応していただき、味も良かったです。 一点マイナス点を上げるとするなら少しタオルが硬いくらい。
Se hospedó 1 noche en mayo de 2021
Respuesta de Hotel Management Team, el 17 may. 2021
Dear Valuable Guest, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and sharing your comments with other followers. We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during work. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming you back soon.

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2021
Respuesta de Hotel Management Team, el 6 may. 2021
Dear Valuable Guest, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center as your home in Beijing. Please be rest assured that we take all comments of our guests constructively and that we will take the necessary steps to further enhance, meet and exceed our guest’s expectations. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming you back soon.

10/10 Excelente

XIAOLEI

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
为同行儿童准备了惊喜,非常感谢!
为同行儿童准备了惊喜,非常感谢!
Se hospedó 1 noche en abril de 2021
Respuesta de 北京燕莎中心凯宾斯基饭店管理层, el 6 may. 2021
尊敬的客人,您好。感谢您选择北京燕莎中心凯宾斯基饭店。很高兴得知您对我们饭店的服务非常满意。客人的肯定是我们坚持28年为客人提供五星级奢华服务的动力。 诚挚期待您的再次入住。

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is in a very central location in Beijing. It is close to the Temple of Heaven and the Forbidden City. It has cafes and grocery stores near by with English staff. It is right off the subway exit and it provides Western and local cuisine.
Se hospedó 1 noche en febrero de 2021
Respuesta de Hotel Management Team, el 22 feb. 2021
Dear Valuable Guest, On behalf of the entire team at the Kempinski Hotel Beijing Lufthansa Center, we thank you for sharing the details of your recent stay with us. At Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are glad that you were able to experience this first hand. We are delighted to know that we managed to provide you an unforgettable stay.

8/10 Bueno

MINNING

Se hospedó 2 noches en noviembre de 2020
Respuesta de Hotel Management Team, el 7 dic. 2020
Dear Valuable Guest, On behalf of the entire team at the Kempinski Hotel Beijing Lufthansa Center, we thank you for sharing the details of your recent stay with us. At Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are glad that you were able to experience this first hand. We are delighted to know that we managed to provide you an unforgettable stay. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming you back soon.

10/10 Excelente

Shili

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay at Kempinski Hotel Beijing
Right by Subway #10 line Liangmaqiao station, In the same building with YanSha shopping center, convenient yet quiet location, very friendly staff and service, restaurant food is good too. My standard room with one king bed is not that big, but has all the amenities a five star hotel room should have, Hotel no longer put toothbrush in the room, but you can still get one by asking front desk. Slipers still provided.
Se hospedó 1 noche en mayo de 2020
Respuesta de Angela, el 24 may. 2020
On behalf of the entire team at the Kempinski Hotel Beijing Lufthansa Center, we thank you for sharing the details of your recent stay with us. At Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are glad that you were able to experience this first hand. We are delighted to know that we managed to provide you an unforgettable stay.

10/10 Excelente

Alexander

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020

10/10 Excelente

HEUNGKI

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2020

4/10 Malo

Dongwon

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Generally satisified
Se hospedó 3 noches en diciembre de 2019