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Opiniones de Crescent Hotel

2 out of 5
Crescent Hotel
35 Coley Avenue, Reading, England

Opiniones

5.2
Puntuación de 10, es decir, Excelente. Basada en 17 de 166 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 24 de 166 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 42 de 166 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 28 de 166 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 55 de 166 opiniones" "

5.2/10

Limpieza

6.0/10

Servicio y personal

5.2/10

Servicios

4.6/10

Condiciones de la propiedad

4.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Irene

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
HORRIBLE! There is shouting and weird noises in the building! I doubt this is an actual hotel! There was a puddle in my room!! The beds are like prison beds!!
Se hospedó 4 noches en abril de 2023
Respuesta de Jazz, el 27 abr. 2023
Sorry to hear you were not happy.We thought you were very happy with your stay as during your 4 nights stay you hardly gone out, even on departure day we had to request you vactate the room after two hours past of check out time.We failed to understand what is mean by puddle?We have memory foam beds which are very comfortable.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel Crescent REPETIRÍA!!!
La verdad que al ser de lo más baratito no sabíamos lo que nos ibamos a encontrar y sin duda mejor super bien, tanto el servicio como el cuidado la limpieza y la comodidad. % puntos colega!

2/10 Terrible

Beverley

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Jaz, el 28 mar. 2024
That was expected. They had no money to pay. We let them stay on their promise that they pay on departure. Which they never did on top of it they became aggressive.

10/10 Excelente

Naomi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Peaceful
Se hospedó 4 noches en marzo de 2024
Respuesta de Ejaz, el 20 mar. 2024
Thank you.

6/10 Aceptable

RENZO

Se hospedó 6 noches en enero de 2024

4/10 Malo

Marc

Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

B

Le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Ryan

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Basic
Absolute basic hotel for a very low price. If all you want is a bed for the night it is fine but if you want anything else you will have to go somewhere else and pay more.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Richard

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Rocco

Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Pieter

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect stay on our way back from Cornwall. Close to Stonehenge, which we visited in the afternoon
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jaz, el 8 nov. 2023
Thanks

8/10 Bueno

Jonathan

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good budget option
Great budget option. Close enough to town and walkable (40 mins) to Reading FC.
Se hospedó 1 noche en agosto de 2023
Respuesta de Jaz, el 3 oct. 2023
Thanks

10/10 Excelente

Sue

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and comfortable no frills accommodation. Late check-in was great as we were working at the Festival
Se hospedó 1 noche en agosto de 2023
Respuesta de Aijaz, el 30 ago. 2023
Thanks

2/10 Terrible

Martin

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Well upon arrival entrance was dark and out dated. Carpets looked dirty marks on walls cracks in walls light fitting hanging off ceiling through out the building. as far as our room lamp shades not fit that well we had odd bed basses mattress uncomfortable pillows were in very poor shape flooring was worn out hair drier did not work and the bin was filthy dirty and mouldy
Se hospedó 2 noches en agosto de 2023
Respuesta de Aijaz, el 20 ago. 2023
There was no carpet in your room at all.The room you were in just refurbished and you were the first guest. We really don,t how feather pillows can be uncomfortable.Hair dryer does work all you need to switvh on.

4/10 Malo

Mr J

Viaje de negocios
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de Jaz, el 13 ago. 2023
It is bit strange. You wanted to arrange with us long term booking. It’ is shocking.

2/10 Terrible

A

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
Dreadful cobwebs and pooh in the bathroom
Se hospedó 1 noche en agosto de 2023
Respuesta de Jaz, el 3 oct. 2023
It is not possible. Sorry we can not accept this feedback.

2/10 Terrible

Clint

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DISGUSTING!
DO NOT STAY!!! The WORST hotel in Reading. Disgusting, unclean, blood and pooh on walls and bed sheets. Staines everywhere aggressive staff who manhandle people. Can't believe hotels . Com allow this property on their site. Minus stars if possible.
Se hospedó 1 noche en julio de 2023
Respuesta de Jaz, el 7 ago. 2023
Everything was fine, till 12 Midnight when you bring 3 more guest to stay in a double room. We informed you room is booked for 2 person only.You became aggresive.

6/10 Aceptable

danny

Se hospedó 2 noches en julio de 2023

2/10 Terrible

HARSHA

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Mrs K N

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Susan

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Room was clean, but the whole hotel could do with an update
Se hospedó 1 noche en julio de 2023

10/10 Excelente

David

Se hospedó 1 noche en julio de 2023

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Linda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023

2/10 Terrible

Andrew

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very bad
Awful room. Smelt. Shower was worse than a trip so didn’t have a shower. Tiles in the bathroom were loose.
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Wai Ming

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Andy

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Worse hotel I have ever stayed in, I have been meaning to ask for a refund, the whole room was discussing, did not sleep at all, filthy dirty extremely dated smelly and in need of repair.
Se hospedó 1 noche en junio de 2023

4/10 Malo

marie

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Would not recommend this hotel. Our room was dingy and had stains and holes in the walls, the wallpaper was ripped. There were no tea spoons in the room and the man behind the front desk looked surprised when I asked for some, he went into the back office, rummaged around in a drawer and gave me two grubby looking plastic spoons. We had to get him to look at the toilet as it didn't flush, he said the plumming was old and you had to wiggle the handle to flush it, we spent the whole weekend trying to get it to flush properly. The bathroom floor was dangerous, all the floor tiles were broken and loose, the shower was either freezing cold or scalding hot. The bed was two mis-matched divan halves pushed together, the floor was badly laid vinyl wood effect sticky tiles. The only positive was we were only there for 2 nights not a week !
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Peet

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Check in was good, staff was friendly Just the beds needs replacing and can be painted It served it purpose for us
Se hospedó 3 noches en mayo de 2023
Respuesta de Aijaz, el 29 may. 2023
Thanks

6/10 Aceptable

Trevor

Viaje de negocios
Not too bad for price
Ok for couple of nights not the place you would take family usded for working away from hom
Se hospedó 2 noches en mayo de 2023
Respuesta de Aijaz, el 29 may. 2023
THank you

2/10 Terrible

James

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Wilford

Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Gediminas

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No room service.
No room service at all. The room was not cleaned for the whole duration of 5 nights.
Se hospedó 5 noches en febrero de 2023

2/10 Terrible

Philip

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Cheap and cheerful is ok. This place is cheap and nasty. The room smells funky. Shared toilet and shower. Tiny TV.
Se hospedó 1 noche en enero de 2023

2/10 Terrible

Chris

Se hospedó 1 noche en enero de 2023

2/10 Terrible

S

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No no
No light on front door as it gets dark early so good luck on opening door. Sat on bed and dipped in. Went for shower shampoo in my hair and only hot water. Shower wasn't working. Had to fill kettle with cup and wash hair. Asked for extra pillow as wasn't given one. Doors are really heavy to push open as they are facing stairs. So good luck
Se hospedó 2 noches en diciembre de 2022

4/10 Malo

Mark

No le gustó: Condiciones de la propiedad
The hotel looks very tired, and are the rooms. the walls RE stained / marked as were the carpets. The curtains were only just hanging up.. The bed sheets looked clean and the bed was comfy, but the walls around the bed were marked.
Se hospedó 1 noche en diciembre de 2022

4/10 Malo

graham

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
basic, moldy, no frills, no breakfast.
Greeting was not very friendly, " what do you want " then we got room 13! don't believe the pictures you see on the website, part of the hotel may have been upgraded but our room was very basic, it needed some fresh paint, Mold was on the walls and the bathroom so old and mold everywhere and very cold, no bathroom sundries accept a soap bar. not felt you wanted to use it, bathroom door handle also got stuck too. NO BREAKFAST !!! the only good points was TV, Tea and Coffee machine, bed comfy, heated towel rail.! and free parking!
Se hospedó 2 noches en noviembre de 2022

6/10 Aceptable

Karen

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Shabby dirty room with shower that didn't work
The staff were friendly but overall the hotel was shabby and there were several safety hazards in our room. My biggest complaint was the shower. It was unusable because the temperature control was broken so we could not increase the temperature of the water from freezing cold. Part of the broken control was in the soap holder. Some of the furniture was stained and dirty. The duvet was very thin and flimsy and there were no extra blankets. I appreciate this is a budget option but think it needs to be closed down until the many defects are rectified to make it safe
Tiny sink, tap was loose
Broken shower
part of broken switch unit in soap dish
general poor level of repair
Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

Harold

No le gustó: Comodidad de las habitaciones
Not bad for the money. No frills.
Needs a little work. It was clean and safe.
Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Room smelt musty. Walls had marks all over. Wall paper was coming off. Mattress cover stained. Wouldn't stay here again not worth the money.
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

M

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Clean
This is a quaint guest house in easy walking distance of just about everything. It's clean but very dated and the room only had one plug socket and we could hear other guests clearly in other rooms. That said, the owner was friendly and kind when we checked in and we had a clean bed for two nights. If you are looking for somewhere to sleep after a long drive and a busy itinerary, this is a great place to lay your head.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Jaz, el 5 sept. 2022
Thanks

2/10 Terrible

Trevor

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Be warned!
We arrived at hotel, having booked months ago with 'pay at hotel' option. The owner proceeded to tell us the booking had been cancelled with no warning or advance email and that he would do us a favour and give us another room (only 1 left) at a higher cost! We had no other options so had to do this. Im pretty sure this type of thing will happen again so have asked hotels.com to investigate. With reading fc playing later costs were now higher and he knew he would get more money from bookings.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Colin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cheap & Cheerfully!
Se hospedó 1 noche en julio de 2022
Respuesta de Jazz, el 28 jul. 2022
Thank yoy

4/10 Malo

Darren

Viaje de negocios
No le gustó: Condiciones de la propiedad
Bed base broken, mattress sunk into it.
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
1-night stay
Well, it seemed clean, however the state is so old and derelict, that it is hard to tell how clean it is. The kettle had lots of bits in it - was disgusting, didn’t use. Not a fan of a shared bathroom - but there can defn be improvements to it.
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Irene

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Es war im Sommer sehr heiss in der Unterkunft, sehr altes Gebäude mit Teppich, Dusche war mal eiskalt, mal siedend heiss, kaum Druck auf der Leitung. Nachts lange sehr laute Umgebung, Betten sehr unbequem, da mittig vertieft; man liegt drin wie eine Banane... Rezeption machte sich lustig über Parkmanöver, dass wir sehr lange hätten, um richtig einzuparken usw.
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Frankie

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Chewing gum stuck on radiator paint falling off door frames and kettle leaked all over my book smelt of dust and dirt not worth the price wouldn’t stay there again
Se hospedó 4 noches en junio de 2022

2/10 Terrible

Kevin

Se hospedó 3 noches en junio de 2022
Respuesta de Jazz, el 10 jun. 2022
We understand your disappoinrment.You were expecting double ensuite booked for you by your company, but the room was booked Single with shared bathroom. It was not our fault we given the room which was booked. Sorry fpr incovenience.

10/10 Excelente

Andrius

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good for such price, quiet place close to town centre
Se hospedó 1 noche en mayo de 2022
Respuesta de Jazz, el 11 jun. 2022
Thanks