Alberca techada

Opiniones de Country Inn & Suites by Radisson, Billings, MT

3 out of 5

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 480 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 315 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 114 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 59 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 33 de 1001 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Stacie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
They are doing some remodeling, but right now just run down
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 28 mar. 2024
Dear Stacie,Thank you for your feedback. While we're disappointed that our current appearance fell short of your expectations, we're actively working to revitalize our space. We hope to have the opportunity to impress you with our improvements during your next visit.Warm Regards.Stacy CreechGeneral Manager

10/10 Excelente

Randolph

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is in close proximity to the MetraPark so walking to and from concerts/events is very easy and convenient. It's also very close to places to eat and a liquor store. But most important is that the staff are all solid folks.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 19 mar. 2024
Dear Randolf,Location is one of the most important aspects of taking a trip, so we're glad you could experience all the convenience ours affords our guests. It's also a delight knowing you enjoyed so much about your time with us at Country Inn & Suites by Radisson, Billings, MT, and we look forward to delivering another warm welcome from all of our team the next time your travels point you in our direction.Warm Regards.Stacy CreechGeneral Manager

8/10 Bueno

jeffrey

Viaje familiar
Le gustó: Limpieza y servicio y personal
Just a bit dated. They were doing some remodeling however.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacy, General Manager, el 15 mar. 2024
Thank you for taking the time to share your experiece and for choosing Country Inn & Suites, Billings MT.

10/10 Excelente

jonathan, belmont

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Stacy, General Manager, el 15 mar. 2024
Thank you for the great review, we are thrilled to see you enjoyed your recent stay at Country Inn & Suites, Billings MT.

6/10 Aceptable

Sara

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was convenient for us as we went to the concert at the metra. The room was dirty and they ran out of breakfast Sunday morning.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 5 feb. 2024
Dear Sara,Thank you for taking a moment to leave a review. We're pleased our convenient location suited your needs well, though we regret that you were not fully satisfied with your experience. Your feedback will be shared with our team to ensure our high standards of cleanliness are met and to seize any opportunity to improve. It was a pleasure having you here, and we wish you safe travels.Warm Regards.Stacy CreechGeneral Manager

8/10 Bueno

John

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 4 feb. 2024
Dear John,Thank you for your high rating. It's a pleasure knowing that our location was just what you were looking for, and we can't wait to welcome you back to Country Inn & Suites by Radisson, Billings, MT the next time you're looking to take advantage of it's convenience.Warm Regards.Stacy CreechGeneral Manager

8/10 Bueno

Denise

Le gustó: Limpieza, servicios, condiciones de la propiedad
A little pricy !!! Good location
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 26 ene. 2024
Dear Denise,Location is one of the most important aspects of taking a trip, so we're glad that you could experience all the convenience ours affords our guests. We set our rates to match similar properties in our area, though we appreciate your feedback in this regard. In the future, we'd love to welcome you back for another fantastic experience; until next time!Warm Regards.Stacy CreechGeneral Manager

4/10 Malo

Ines

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
Hotel lobby is under renovations. We have 2 babies and there was no pack n play either. Staff was nice . We were expecting something better for the price we booked the room
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 25 ene. 2024
Dear Ines,Thank you for sharing your experience; however, we're sorry to hear that not everything was perfect. While we do not advertise Pack'n'Plays as being something we offer, we do have cribs available upon request. Please know that our team is always willing to address any concerns you might have while you're with us, and we hope to deliver a better overall experience in the future.Warm Regards.Stacy CreechGeneral Manager

4/10 Malo

Ian

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Kolter

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They gave us a room someone was already in and they we’re having computer problems and we waited an hr before we could get our room
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 19 nov. 2023
Dear Kolter,We appreciate your feedback and apologize for the inconvenience you experienced with the room assignment due to computer issues during your visit. Rest assured, we will address these concerns to ensure a smoother experience for our guests in the future. We hope you'll consider giving us another chance to provide you with a more positive stay.Warm Regards.Stacy CreechGeneral Manager

8/10 Bueno

Adam

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bathroom fan didn't work. Toilet kept running.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 12 nov. 2023
Dear Adam,Thank you for sharing your comments with us. We are glad to see that you enjoyed your overall visit. However, we will review your concerns regarding the bathroom fan and toilet. Thank you, and we hope to see you again in the future. Warm Regards.Stacy CreechGeneral Manager

10/10 Excelente

Larry

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Beverly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was close to where we needed to be. Nice place to stay.
Se hospedó 3 noches en octubre de 2023
Respuesta de General Manager, el 6 nov. 2023
Dear Beverly,Thank you for reviewing Country Inn & Suites by Radisson, Billings, MT. We're glad our location was convenient for your needs and that you found our place pleasant. We hope to welcome you back soon.Warm Regards.Stacy CreechGeneral Manager

10/10 Excelente

Sharon

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is within walking distance of 2 food sources. Sense of safety, very good property security.
Se hospedó 3 noches en octubre de 2023
Respuesta de General Manager, el 23 oct. 2023
Dear Sharon,We're delighted by your excellent review of Country Inn & Suites by Radisson, Billings, MT! It's great to know our proximity to eateries was enjoyable and that you felt so secure in our property. Many thanks for your kind compliments, and we hope to see you again!Warm Regards.Stacy CreechGeneral Manager

8/10 Bueno

Dale

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
Nice place and super convenient location for our needs.
Respuesta de General Manager, el 23 oct. 2023
Dear Dale,Thank you so much for taking the time to share your thoughts with us. We're thrilled to note that our fantastic location suited your needs well, and we appreciate you mentioning it to your fellow travelers. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Warm Regards.Stacy CreechGeneral Manager

2/10 Terrible

Kathy

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
Our room was dirty. Ground I. Dirt in bathroom threshold. Dust layered on door to the bedroom, furniture is disgusting. Arm chair so work and filth I put towels on it. A lot of money for garbage.
Se hospedó 4 noches en octubre de 2023
Respuesta de General Manager, el 22 oct. 2023
Dear Kathy,Thank you for your feedback. We're genuinely disheartened we didn't meet your expectations. We will look into the concerns you've mentioned. Your input is critical for us, as it helps us improve. We hope for an opportunity to offer you a better experience in the future.Warm Regards.Stacy CreechGeneral Manager

10/10 Excelente

Dale

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Gingermay, Miles City

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was in a good location but it was easy to hear everything in the hallway, outside the hotel/out front and people in the next room. The bathroom had soap and makeup still covering the sink area. Otherwise, the beds were comfy and location was near the metra which was nice.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 11 oct. 2023
Thanks for your feedback! We're delighted you found our location convenient and the beds comfortable. However, it's disappointing to learn we didn't fully meet your expectations in terms of noise and cleanliness. Rest assured, your insights will guide improvements. We hope to welcome you back to Country Inn & Suites by Radisson, Billings, MT, for an even better experience.Warm Regards.Stacy CreechGeneral Manager

6/10 Aceptable

Justine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is very nice! Clean, comfortable bed and great coffee! But the noise from the highway right outside was insane! It was impossible for me to sleep. Very nice hotel but very loud street noise
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 11 oct. 2023
Dear Justine,Thank you for being our guest and for sharing your valuable feedback. While we are happy you enjoyed our clean, comfortable accommodations, we are sorry you had concerns with noise from the highway. For future visits, please let the front desk team know about your room preference and they will do all they can to find a room that better fits your needs. We look forward to welcoming you back and impressing you further.Warm Regards.Stacy CreechGeneral Manager

2/10 Terrible

Sarina

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
Staff seemed as they didn’t know what was going on
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 11 oct. 2023
Dear Sarina,Thank you so much for the feedback. It's unfortunate to hear that you didn't have a good time overall. Our team is dedicated to providing the best experience possible, so it's unfortunate to hear that this wasn't reflected during your visit. We will discuss your comments internally and make improvements where necessary. Please consider giving us another chance soon. Warm Regards.Stacy CreechGeneral Manager

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Karla

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Run down, not cleaned properly. Old lumpy bedding. E en place he is elevator was not clean, with fingerprints and debri in one corner. We had driven all day and were too tired to complain. But I should have. We left at 6:30 am, no one to be seen in the breakfast room or front desk
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 2 oct. 2023
Dear Karla, Thank you for taking the time to leave a review. We are always working our hardest to provide a high-quality experience for all of our guests, so it is deeply disappointing to hear that we didn't meet your expectations. Your concerns regarding our accommodations and service will be discussed internally to ensure that we are meeting our own high hospitality and cleanliness standards. It is our hope that you will give us another chance to change your perceptions down the line.Warm Regards.Stacy CreechGeneral Manager

4/10 Malo

Troy

No le gustó: Limpieza y condiciones de la propiedad
floors were extremely dirty in rooms
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager , el 29 sept. 2023
Dear Troy,We appreciate your feedback and apologize for the issue you encountered in your room. Please know that this is not the level of service we aim to provide, and we will address this to ensure that our rooms are thoroughly cleaned for all guests. Thank you for bringing this to our attention, and we hope to have the opportunity to improve upon your experience in the future.Warm Regards.Stacy CreechGeneral Manager

8/10 Bueno

Charles

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Melissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is within a very short walk of The Metra, so going to a concert is a breeze! Besides that, the bed was comfy and the staff were all incredibly friendly. I’d definitely stay here again!
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 18 sept. 2023
Dear Melissa,Thank you for your excellent review! We're delighted that our hotel's location made attending your concert convenient. It's also wonderful that you found our beds comfortable and our staff courteous. We appreciate your positive feedback and look forward to welcoming you back for another great stay at Country Inn & Suites by Radisson, Billings, MT.Warm Regards.Stacy CreechGeneral Manager

10/10 Excelente

Aletha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Jeffrey

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good enough for a one-night stay passing through town, but I wouldn’t want to stay for a long length of time. Be sure you get a room on the back-side of the hotel, not facing the parking lot or street…lots of noise & traffic on the front side. Rooms are comfortable, spacious, and clean. I would also like earlier starts for breakfast on the weekend.
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 28 ago. 2023
Dear Jeffrey,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our clean, spacious rooms added to your experience. Thank you for your feedback about noise in some of the rooms and the breakfast hours. We'll keep your comments in mind, and we look forward to seeing you again the next time you're in the area.Warm Regards.Stacy CreechGeneral Manager

6/10 Aceptable

James

Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Stephanie

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Erik, Missoula

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Maria, Schaumburg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the room size and 2 King beds. Clean and close to airport. The shower was great too.
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 9 ago. 2023
Dear Maria,It was a pleasure to host you at Country Inn & Suites by Radisson, Billings, MT for your recent visit. We are delighted you enjoyed our convenient location, cleanliness, and comfortable accommodations. Our team looks to welcoming you back in the future.Warm Regards.Stacy CreechGeneral Manager

10/10 Excelente

tim

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Stacie

Le gustó: Servicio y personal y condiciones de la propiedad
Clean comfortable room . Quiet
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 2 ago. 2023
Dear Stacie, It was such a pleasure to welcome you to Country Inn & Suites by Radisson, Billings, MT! Receiving recognition for our comfortable accommodations, high standards of cleanliness, and peaceful atmosphere is always appreciated. Thank you for your kind review, and we hope to welcome you back again soon.Warm Regards.Stacy CreechGeneral Manager

10/10 Excelente

Kelli

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Emily

Se hospedó 1 noche en julio de 2023

2/10 Terrible

Kodi

Viaje familiar con niños
No le gustó: Condiciones de la propiedad
The staff was overall great. Property not so much. We got to the hotel at midnight and the front door was locked. Beings I wasn’t checked in yet, I didn’t have a key to get in. I tried everything to trigger the sensor on the door while a line of over 10 people watched me. I felt I was in an unsafe area after that. After waiting 40 minutes to check in, we got to our room with our 2 toddlers. I opened the door and found we were put into a room that was not clean. This room hadn’t had a deep clean in a very long time to have buildup in the tray where the disposable cups go, cleaner sprayed on the door and never wiped off, black handprints and smudges all over the bedding and sheets, hair on the toilet, all over the bathroom floor, and even in the sink. The toilet had someone’s fecal matter around the bottom of it where it meets the tile, and dust/dirt all over the perimeter of the room. The ac unit was full of built up dust and hair, same with the lamp in the corner of the room. The worst part? My 1 year old found a previous guests used flosser on the floor by the bed he was sleeping in. The staff said their hands were tied on refunding or discounting the room as I booked through Expedia. I was offered an apology after cleaning the room myself, my son risking contracting someone else’s mouth diseases, and that all Expedia would do is say “sorry” and move on. I certainly wasn’t requesting a gift certificate for a future stay so I had to contact Expedia to get my partial refund.
Se hospedó 2 noches en julio de 2023
Respuesta de General Manager, el 31 jul. 2023
Dear Kodi,Thank you for your review. We value your feedback and the time you've taken to share. While we're pleased that our hospitable team left a good impression on you, we are distressed that the same cannot be said about our accommodations. Guest feedback is our foremost catalyst for beneficial and effective change, so rest assured that we will use yours to guide our efforts. We would be honored to have another chance to serve you and change your perceptions.Warm Regards.Stacy CreechGeneral Manager

8/10 Bueno

Deborah

Se hospedó 5 noches en julio de 2023

8/10 Bueno

john

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean pool/hot tub. Adequate workout room. Great breakfast, although I wish the hours were extended until 10 AM. Nice to always have hot coffee/tea and cookies. Good shower!
Se hospedó 2 noches en julio de 2023
Respuesta de Stacy, General Manager, el 7 jul. 2023
Thank you for the amazing review about our hotel! We are thrilled you were able to experience all of the amenities that we offer!

10/10 Excelente

Cheryl

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Eric

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 5 jul. 2023
Dear Eric,Our incredible service team is the foundation of every wonderful experience here, and we are so proud they made you feel at home. Stay with us anytime at Country Inn & Suites by Radisson, Billings, MT!Warm Regards.Stacy CreechGeneral Manager

10/10 Excelente

Kari

Viaje familiar
The staff was great, breakfast was good, and the hotel was clean. Would stay here again.
Se hospedó 2 noches en junio de 2023
Respuesta de Stacy, General Manager, el 2 jul. 2023
Thank you so much for the great review! We are thrilled our staff went above and beyond for you!

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Das Hotel ist in die Jahre genommen. Am den Fensterrahmen war u.a. Schimmel.
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager , el 28 jun. 2023
Thank you for sharing your concerns with us. The cleanliness of our accommodations is extremely important to us, and we apologize sincerely for falling short in that area. Our housekeeping team will be sure to address the issue. We value your feedback and hope for a chance to make your next visit a better one.Warm Regards.Stacy CreechGeneral Manager

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Stacy, General Manager, el 30 jun. 2023
Thank you for the great rating!

10/10 Excelente

Jeffrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location, shopping and dinner options walkable. Safe & quiet. Clean and in good repair. Good full breakfast. All good.
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 18 jun. 2023
Dear Jeffrey,There are plenty of reasons to enjoy a visit to Country Inn & Suites by Radisson, Billings, MT, and we are thrilled to see that our clean accommodations and scrumptious breakfast were a few of yours. Thank you so much for the perfect rating. It would be an honor to welcome you back again soon. Warm Regards.Stacy CreechGeneral Manager

8/10 Bueno

Paul

Se hospedó 2 noches en junio de 2023
Respuesta de Stacy, General Manager, el 7 jul. 2023
Thank you for the great rating!

8/10 Bueno

Paul

Se hospedó 1 noche en junio de 2023
Respuesta de Stacy, General Manager, el 2 jul. 2023
Thank you for the great rating!

8/10 Bueno

Dianne

Se hospedó 1 noche en junio de 2023
Respuesta de Stacy, General Manager, el 30 jun. 2023
Thank you for the great rating!

10/10 Excelente

Gary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was convenient, quiet, and clean. Staff was helpful and courteous.
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 3 jun. 2023
Dear Gary,Thank you for taking a moment to share your excellent review! We are so glad you enjoyed our clean and peaceful accommodations, and we trust you had a restful night's sleep. Should your travels bring you back our way, please choose to stay with us again.Warm Regards.Stacy CreechGeneral Manager

6/10 Aceptable

Brian

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 1 noche en mayo de 2023
Respuesta de Stacy, General Manager, el 27 may. 2023
Thank you for the rating of our hotel.