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Opiniones de DoubleTree by Hilton Hotel Biloxi

4 out of 5
DoubleTree by Hilton Hotel Biloxi
940 Beach Boulevard, Biloxi, MS

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 503 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 251 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 108 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 70 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 69 de 1001 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the place great location nice clean breakfast buffet good great selection of food
Se hospedó 1 noche en octubre de 2019
Respuesta de Toni, el 22 oct. 2019
Dear Anonymous Thank you for taking a moment to share your experience. I am happy to hear you had a pleasant stay with us while visiting the gulf coast. We look forward to welcoming you back to our hotel in the not too distant future!

6/10 Aceptable

Robert

Viaje de negocios
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Being they allow pets, the rooms smell of urine. Sorry, they do, I was in two different rooms. Terrible smell throughout hallways. The people and other amenities were great though.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Travis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Needed something I forgot and they had me covered
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Sylvia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was overall a great stay.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Deb

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
I had a perfect view of the gulf however the windows were so dirty it obstructed the view. Staff were all very friendly and accommodating!
Se hospedó 5 noches en marzo de 2024

8/10 Bueno

Leniesha

Se hospedó 2 noches en marzo de 2024

4/10 Malo

Eari

No le gustó: Condiciones de la propiedad
We booked a double queen room and were given a king bed room! We had 4 adults. They did bring us a cot but one person had to sleep on the floor. The hotel was outdated as well. The staff was very nice but this was unacceptable.
Se hospedó 1 noche en marzo de 2024
Respuesta de AJ, el 27 mar. 2024
I do apologize for the room moves. We try our best to accommodate as many guests as possible

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy access to interstate
Se hospedó 1 noche en febrero de 2024
Respuesta de Lauren, el 29 feb. 2024
Thank you for taking a moment to share your experience at the DoubleTree by Hilton Biloxi. We are happy to hear you found your stay worthy of 5 stars! We look forward to welcoming you back to our hotel in the not-too-distant future.

4/10 Malo

Christopher

Viaje en pareja
I paid extra for the Gulfview room, and the property gave me a gulf view room, but a handicap bathroom and they told me that’s the best I could do. I will not be staying there again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Lauren May, el 6 mar. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

10/10 Excelente

james edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms were clean and comfortable. Staff was great and accommodating. Hotel was clean and I would go back to stay on my next trip out to visit my son in the Navy. 5 stars
Se hospedó 3 noches en febrero de 2024
Respuesta de Lauren May, el 18 feb. 2024
Thank you for taking the time to share your experience. I am glad to hear you enjoyed your stay here at the DoubleTree by Hilton Biloxi. We look forward to seeing you again!

10/10 Excelente

Linda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super friendly staff, property very clean, cookies were awesome!
Se hospedó 1 noche en febrero de 2024
Respuesta de Lauren May, el 14 feb. 2024
Thank you for coming, we look forward to having you at our location in the future.

4/10 Malo

John

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, servicios
Was there at 4:45 pm to check in, room wasn't ready. Persons ahead of me were getting a welcome package, soda and water. None was offered. The door to the bath room was very difficult to slde and ther was a large soda stain on the wall. I really expected better from a Hilton. I would not stay recommend or stay there again.
Se hospedó 2 noches en febrero de 2024
Respuesta de AJ, el 14 feb. 2024
I do apologize for the mistake. We try to give non Hilton members or beginner members at least cookies and water for their stay.

8/10 Bueno

Lorri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de AJ, el 14 feb. 2024
Thank you for the great review..

10/10 Excelente

Antoine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Accommodating, clean and friendly.
Se hospedó 1 noche en enero de 2024
Respuesta de AJ, el 14 feb. 2024
Thank you for the great review..

8/10 Bueno

Jongwon

Se hospedó 1 noche en enero de 2024
Respuesta de AJ, el 14 feb. 2024
Thank you for the great review..

10/10 Excelente

Madison

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de AJ, el 14 feb. 2024
Thank you for the great review..

10/10 Excelente

Brady, Langdon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was so pleasant to deal with. Very polite and professional!
Se hospedó 2 noches en diciembre de 2023
Respuesta de AJ, el 14 feb. 2024
Thank you for the great review..

8/10 Bueno

Barbara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very friendly
Se hospedó 1 noche en diciembre de 2023
Respuesta de AJ, el 14 feb. 2024
Thank you for the great review.

8/10 Bueno

Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de AJ, el 14 feb. 2024
Thank you for the great review..

10/10 Excelente

Tralanda

Se hospedó 2 noches en diciembre de 2023
Respuesta de AJ, el 14 feb. 2024
Thank you for the great review..

6/10 Aceptable

Billy

Viaje familiar
No le gustó: Servicios
Respuesta de AJ, el 14 feb. 2024
Thank you for the great review..

10/10 Excelente

Robin

Viaje en grupo
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Alison, Annandale

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was in the perfect location for the Mississippi Gulf Marathon weekend. Perfect for everything I wanted to do and appreciated the little extra time at checkout. Would definitely stay there again.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Angelo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Lauren May, el 29 nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

10/10 Excelente

Hongseok

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Tasha

Se hospedó 2 noches en septiembre de 2023
Respuesta de Lauren May, el 24 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely,Lauren MayFront Desk Agent

10/10 Excelente

Valencia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Lauren May, el 24 nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

10/10 Excelente

Shelley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Lauren May, el 24 nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

8/10 Bueno

Kevin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Likes / walking distance to casino was convenient. Dislikes / Carpet in our room was damp upon arrival / had a wet dog odor until it dried out ( next day ) Still haven’t received my final bill via e mail.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Lauren May, el 24 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely,Lauren MayFront Desk Agent

10/10 Excelente

Cedric

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 1 noche en noviembre de 2023
Respuesta de AJ, el 13 nov. 2023
Thak you for the amazing review

10/10 Excelente

Alisa

Viaje familiar
Staff was excellent No bath clothes in the bathroom And a cap left in room Service at grill friendly but service was slow
Se hospedó 1 noche en noviembre de 2023
Respuesta de Lauren May, el 6 nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

8/10 Bueno

Charles

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Lauren May, el 3 nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

10/10 Excelente

Tammi

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Trip to Biloxi!
We had an awesome stay. All staff were very friendly and courteous. The room was very clean. It was a great place to stay!
Se hospedó 2 noches en octubre de 2023
Respuesta de Lauren May, el 31 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

8/10 Bueno

Pammy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Lauren May, el 24 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

6/10 Aceptable

Michael

Le gustó: Limpieza y servicio y personal
There’s no free breakfast no microwave no refrigerator and no clock.. That’s very unusual for a Hilton.. The price I paid per night I feel those things should have been a given..
Se hospedó 2 noches en octubre de 2023
Respuesta de Lauren May, el 12 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely,Lauren MayFront Desk Supervisor

8/10 Bueno

Andreina

Se hospedó 1 noche en octubre de 2023
Respuesta de Lauren May, el 29 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

2/10 Terrible

John

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Lauren May, el 12 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely,Lauren MayFront Desk Supervisor

8/10 Bueno

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall clean facility. Friendly staff. Convenient for my reason for being in Biloxi. Bed was a little soft for my taste. Pillows were WAY TOO SOFT. I think most people want to put their head ON the pillow not IN the pillow. Everything else was just fine.
Respuesta de Lauren May, el 12 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

8/10 Bueno

CHRIS, carrollton

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location
Se hospedó 1 noche en octubre de 2023
Respuesta de Lauren May, el 6 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

8/10 Bueno

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice hotel with friendly staff.
Se hospedó 3 noches en octubre de 2023
Respuesta de Lauren May, el 6 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

10/10 Excelente

Troy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Lauren May, el 6 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

6/10 Aceptable

John

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
Dirty carpet and bad food
The hotels restaurant was way overpriced and the food sucked….
Se hospedó 2 noches en septiembre de 2023
Respuesta de Lauren May, el 30 sept. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely,Lauren MayFront Desk Supervisor

10/10 Excelente

Jean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Lauren May, el 30 sept. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

6/10 Aceptable

Sandra

Se hospedó 1 noche en septiembre de 2023
Respuesta de Lauren May, el 12 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely,Lauren MayFront Desk Supervisor

6/10 Aceptable

Sandra

Se hospedó 1 noche en septiembre de 2023
Respuesta de Lauren May, el 12 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely,Lauren MayFront Desk Supervisor

10/10 Excelente

Cassandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like the decor and pool area. Room is spacious, neat and clean.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Lauren May, el 30 sept. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

8/10 Bueno

Prentist

Viaje de negocios
Le gustó: Servicios y condiciones de la propiedad
The carpet was wet, other than that it was okay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Lauren May, el 30 sept. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

10/10 Excelente

tonya

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Lauren May, el 30 sept. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

8/10 Bueno

Alicia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Lauren May, el 30 sept. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay at the DoubleTree by Hilton Biloxi to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Lauren MayFront Desk Supervisor

6/10 Aceptable

Latrice

Se hospedó 1 noche en septiembre de 2023
Respuesta de Lauren May, el 30 sept. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely,Lauren MayFront Desk Supervisor