Recepción

Opiniones de Motel 6 Biloxi, MS - Ocean Springs

2 out of 5
Motel 6 Biloxi, MS - Ocean Springs
14203 Cook Rd, Biloxi, MS

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 98 de 275 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 59 de 275 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 40 de 275 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 34 de 275 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 44 de 275 opiniones" "

7.2/10

Limpieza

7.8/10

Servicio y personal

6.6/10

Servicios

7.0/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Shelby

Le gustó: Servicio y personal
No le gustó: Servicios
We quite enjoyed our stay at the Motel 6. This was the second time we have stayed at this property. The only thing I found that I didn’t like was not a lot of charging areas for phones and such and the walls of the property were in poor condition, but all in all not a bad stay.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Louis

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios
I stayed St Patrick's day weekend. Prices were high for a motel 6 . With no pool or continental breakfast.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Jovial

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 28 mar. 2024
Hi Jovial, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excelente

Kenyanicka

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pretty Good very safe to stay no need to worrying about anything I love it so much and it’s affordable the three beds in one room good idea I love it
Se hospedó 2 noches en marzo de 2024
Respuesta de Brand Experience Team, el 26 mar. 2024
Hey Kenyanicka, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

10/10 Excelente

Cortney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Brand Experience Team, el 19 mar. 2024
Hi Cortney, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

4/10 Malo

Melessa

Viaje familiar
No le gustó: Condiciones de la propiedad
Very noisy. Yelling. Dogs barking. Stoping all night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 19 mar. 2024
Hi Melessa, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Bueno

Steven

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 21 mar. 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excelente

Natasha

Se hospedó 3 noches en marzo de 2024
Respuesta de Nancy Y., el 21 mar. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bueno

Shelby

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would definitely go back.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 11 mar. 2024
Hi Shelby,Thank you for positively rating your stay!Lilith#Team6

8/10 Bueno

Shelby

Rooms were very clean a people were friendly at check inn. Hotel was reasonably priced.
Se hospedó 2 noches en marzo de 2024
Respuesta de Brand Experience Team, el 11 mar. 2024
Hi Shelby,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excelente

Christopher

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was great. Friendly staff. I arrived earlier than planned and they check me in anyways and didn't charge me a fee. They showed me everything I needed to know. They were awesome and the room was clean and it smells awesome when you walk in the door
Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y., el 5 mar. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Nhu Nguyen

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Rain got into the room and we have to move to another room mid in the night.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y., el 13 feb. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

carolyn

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

paula

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Clifton

Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Blake

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Roach motel
There were roaches everywhere
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 26 dic. 2023
Hi Blake,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Bueno

Hannah

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Bugs in the rooms.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Brand Experience Team, el 7 dic. 2023
Hi Hannah,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

2/10 Terrible

David

No le gustó: Limpieza, servicios, condiciones de la propiedad
Noisy broken ac Outdated old fixtures, fridge, microwave Noisy guests all night long
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nancy Y., el 28 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Malo

Jay

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Malysa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was great
We traveled from Alabama to biloxi for the weekend, and everything about staying at motel 6 was great. Customer service was top tier, the room was super clean, everything worked and we didn't have any problems with noise from other guest. We most definitely will be staying at motel 6 again.
Se hospedó 2 noches en octubre de 2023
Respuesta de Nancy Y., el 6 nov. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Aceptable

Robert

Viaje de negocios
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect in a pinch
Traveling Tampa to Austin and wanted to visit Biloxi for the first time. We made a last-minute reservation in the parking lot and the room was everything we needed.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 6 nov. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Chelsea

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Check in was fine-the young woman who helped my daughter and I check in was very nice. The property was a mix of smoking and non-smoking apparently, because the smell of smoke permeated most everything. Upon entering our room the smell of air freshener was overpowering. The room had essentially no furniture outside of a bed and chest of drawers. The floor was sticky, so I made sure my daughter kept her shoes on. After a long day of traveling all we wanted was a shower, some food and to crash in bed. My daughter used the bathroom and after she flushed some liquid seeped out from the base of the toilet. We spent three minutes in the room and decided we needed to find somewhere else to stay. Hoping for a refund but it isn't looking likely.
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 25 oct. 2023
Hi Chelsea,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 Terrible

Laura, Palm Beach Gardens

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was infested with roaches. A refund was not offered. Avoid this one.
Respuesta de Nancy Y., el 17 oct. 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excelente

Cathy

Le gustó: Limpieza
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Lois

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza
My trip to Biloxi
Great location, friendly staff, very accommodating. The beds weren’t very comfortable and the rooms were clean but not well kept. There was dust, as if they don’t dust or mop. There was hair in the bathtub. Overall it was just a weekend stay and we made the best of it
Se hospedó 2 noches en octubre de 2023
Respuesta de Nancy Y., el 17 oct. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bueno

Roshon

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Nice stay
Se hospedó 2 noches en octubre de 2023
Respuesta de Nancy Y., el 17 oct. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Malo

Charles

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
Floor in the hallway wasn’t clean. Roaches in the room
Se hospedó 3 noches en octubre de 2023
Respuesta de Nancy Y., el 17 oct. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excelente

Irvin

Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Cynthia

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Sleepless stay
Bed was hard and every time you move it make popping noise . The doorway light was out would not work. Ran out of toiletries per there 3 nights and days with no room service. Bugs in bathroom.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Brand Experience Team, el 9 oct. 2023
Hi Cynthia,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excelente

rod

Viaje de negocios
Le gustó: Servicios y condiciones de la propiedad
Staff was friendly place was safe
Se hospedó 2 noches en septiembre de 2023
Respuesta de Brand Experience Team, el 29 sept. 2023
Hi Traveler,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 Excelente

Hope

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nancy Y., el 26 sept. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Malo

Scott

No le gustó: Servicio y personal
It is understandable that you have a no refund policy, however when a guest reaches out because they are involved in an accident while on their way to the property you could show a little sympathy and offer something. I had every intention of staying there but due to an event out of my control you keep the entire payment? I hope you enjoy the money, I will never drop another dime in advance when making reservations anywhere and won’t even look in the direction of your brand when seeking an overnight stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 18 sept. 2023
Hi Scott,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 Excelente

davi

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
when got off elevator, there was vomit by elevator. also there was a smell of marajonia on 2nd floor. also the floor above us sounded like baby elephants running back & forth. but the good thing about staying here was the access to the many places to go to.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 18 sept. 2023
Hi Davi,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

10/10 Excelente

Shelia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was good I had no complaints and I would stay there again
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 18 sept. 2023
Hi Sheila,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 Aceptable

Makeisha

Le gustó: Servicio y personal y comodidad de las habitaciones
It’s motel 6….
Don’t pick the smoking room!!! As soon as we opened the door it smelled like someone just left out smoking and we had to get incense to burn all night so i could breathe… then a roach crawled on the bed😮‍💨 other than that it was ok… location was good
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 11 sept. 2023
Hi Makeisha, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

10/10 Excelente

Connor

Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was pleasant
Se hospedó 2 noches en septiembre de 2023
Respuesta de Brand Experience Team, el 11 sept. 2023
Hi James,Thank you for the amazing review!Maz K.#Team6

10/10 Excelente

Jason David

Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 1 noche en agosto de 2023
Respuesta de Brand Experience Team, el 21 ago. 2023
Hi Mark,Thank you for positively rating your stay!!Maz K.#Team6

4/10 Malo

GARY

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en julio de 2023

2/10 Terrible

Caprese

No le gustó: Servicio y personal
The stay was okay.. holes in the sheet from cigarettes. On the app we booked for a NON SMOKING room & that we were gonna pay there. Before I got there they took the first night price off my card without telling me so when I got there they woman said it declined so she couldn’t pull It up. I then paid for the 2 nights so the next day the 2nd nights stay pulled off my card AFTER I already paid for the 2 nights & now they are telling me they can’t pull it up to give my refund & giving me the run around.
Se hospedó 2 noches en agosto de 2023
Respuesta de Nancy Y., el 15 ago. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excelente

LaShonda

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
It was very clean. No loud noise. Great customer service
Se hospedó 2 noches en julio de 2023
Respuesta de Nancy Y., el 15 ago. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excelente

Nekicha

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Gretchen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Craig, Iuka

Le gustó: Limpieza y servicio y personal
My room was very clean but stuffy. After running the ac that helped. No coffee pot but small frig and mv. The desk clerks were very nice and helpful.
Se hospedó 2 noches en julio de 2023
Respuesta de Brand Experience Team, el 26 jul. 2023
Hi Craig, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 Excelente

jeremy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and affordable
Se hospedó 1 noche en mayo de 2023
Respuesta de Brand Experience Team , el 26 jul. 2023
Hi Jeremy, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Kaur J. #team6

8/10 Bueno

Melissa

Viaje en pareja
Le gustó: Limpieza
Kids stomping above us
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team , el 26 jul. 2023
Hi Melissa, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

6/10 Aceptable

Brandie

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en julio de 2023
Respuesta de Harshil Bhalavat, el 13 jul. 2023
Thank you for your review & we appreciate your business’s

10/10 Excelente

Larry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very beautiful and ciean wonderful stay will come backsoo
Se hospedó 1 noche en julio de 2023