Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 558 de 1015 opiniones" "
10 - Excelente
558
Puntuación de 8, es decir, Bueno. Basada en 279 de 1015 opiniones" "
8 - Bueno
279
Puntuación de 6, es decir, Aceptable. Basada en 107 de 1015 opiniones" "
6 - Aceptable
107
Puntuación de 4, es decir, Malo. Basada en 35 de 1015 opiniones" "
4 - Malo
35
Puntuación de 2, es decir, Terrible. Basada en 36 de 1015 opiniones" "
2 - Terrible
36
9.0/10
Limpieza
9.0/10
Servicio y personal
8.2/10
Servicios
8.6/10
Condiciones de la propiedad
8.6/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Franz Ignacio, León
Viaje de negocios, Viaje en pareja
2 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If You have to go yo Harvard and near areas, this is your hotel.
Franz Ignacio
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Service, el 3 mar. 2024
Franz, it's great to hear that you found the location of Courtyard by Marriott Boston-Cambridge extremely convenient for visits to Harvard and surrounding areas. We take pride in our prime spot and are glad you were able to take advantage of it. Looking forward to welcoming you back during your next trip to the area.Mohamed HasheshGeneral Manager
8/10 Bueno
Sergio
Viaje familiar
5 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sergio
Se hospedó 4 noches en agosto de 2023
Respuesta de Customer Service, el 7 sept. 2023
We appreciate your lovely rating, Sergio!The satisfaction of our guests is important to us so we can't wait to see you back again at Courtyard by Marriott Boston-Cambridge soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!Mohamed HasheshGeneral Manager
10/10 Excelente
Juan
Viaje familiar
13 ago. 2023
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Excelente
Juan
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 13 ago. 2023
Juan, obrigado por nos deixar uma classificação de 5 em 5! Esperamos vê-lo novamente em breve para que possamos compartilhar outra experiência excepcional com você no Courtyard by Marriott Boston-Cambridge!Mohamed HasheshGeneral Manager
8/10 Bueno
Claudio
Viaje familiar
14 jul. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
Lo recomiendo
Claudio
Se hospedó 2 noches en julio de 2023
Respuesta de Customer Service, el 16 jul. 2023
¡Gracias por la calificación de 4/5, Claudio!¡Estamos encantados de que haya disfrutado tanto de su estadía en el Courtyard by Marriott Boston-Cambridge! Esperamos poder compartir una experiencia aún mejor contigo pronto. ¡Tener un día precioso!Mohamed HasheshGeneral Manager
6/10 Aceptable
Doris
18 dic. 2022
Doris
4/10 Malo
Alejandro
26 ago. 2022
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
La persona en recepción se portó muy ruda su forma de hablarme fue un poco agresiva lamentable era hispana como yo pero no lo mencioné porque en el momento fue lo único que no me gusto el resto muy bien
Alejandro
Se hospedó 3 noches en agosto de 2022
Respuesta de Customer Service, el 28 ago. 2022
Agradecemos que se haya tomado el tiempo para compartir sus comentarios, Alejandro.Nos decepciona saber que su experiencia se vio empañada por sus interacciones con algunos miembros de nuestro equipo. Tenga en cuenta que estamos dedicados a brindar solo el servicio más atento y cortés a cada individuo que se hospeda en nuestro hotel, por lo que nos aseguraremos de analizar sus inquietudes en el futuro.Esperamos que nos brinde otra oportunidad de recibirlo en el futuro para una experiencia más positiva.Mohamed HasheshGeneral Manager
8/10 Bueno
Carolina
20 ago. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena ubicación, faltaba transporte público cercano. Muy amables las personas del front desk, muy buena disposición. Dejé olvidado un estuche con mis cargadores , audífonos, cargador externo, y no me han respondido para poder recuperarlo
Carolina
Se hospedó 4 noches en agosto de 2022
Respuesta de Customer Service, el 30 ago. 2022
¡Gracias por la reseña, Carolina!¡Nos alegra que haya tenido una gran experiencia con nosotros! Estamos decepcionados de ver algunas de sus inquietudes, y se lo haremos saber a nuestro equipo. Siempre trabajamos muy duro para asegurarnos de que todos nuestros huéspedes tengan una estancia agradable. Esperamos recibirlo nuevamente para una experiencia aún mejor.¡Gracias de nuevo y que tengas un hermoso día!Mohamed HasheshGeneral Manager
10/10 Excelente
Jonathan
Viaje de negocios, Viaje familiar con niños
19 ago. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff very kindly and helpful, the building is in good condition the only thing was the elevators only worked one and was slow to get up and down.
Jonathan
Se hospedó 2 noches en agosto de 2022
Respuesta de Customer Service, el 19 ago. 2022
Thank you for taking the time to share this nice review, Jonathan!We're so glad to hear your time with us at Courtyard by Marriott Boston-Cambridge was enjoyable! We're delighted you appreciated our hardworking staff and well-kept accommodations. We care deeply about the comfort and satisfaction of our guests so we'll address your concerns regarding our elevators with our management team so that we may improve moving forward.We strive for excellence so we look forward to sharing an even more positive experience with you soon!Mohamed HasheshGeneral Manager
10/10 Excelente
Marcela
19 dic. 2021
Marcela
Se hospedó 5 noches en noviembre de 2021
Respuesta de Customer Service, el 21 dic. 2021
Thank you for the fantastic rating, Marcela!
We endeavor to make all of our guests feel welcome and relaxed during their time at Courtyard by Marriott Boston-Cambridge! We can't wait to see you again soon.
Mohamed Hashesh
General Manager
8/10 Bueno
LUIS ADRIAN
Viaje familiar
3 nov. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
LUIS ADRIAN
Se hospedó 1 noche en septiembre de 2021
Respuesta de John B, el 3 nov. 2021
Thank you for the great review!
10/10 Excelente
Julián
Viaje familiar
14 jul. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Julián
Se hospedó 5 noches en julio de 2021
Respuesta de Customer Service, el 15 jul. 2021
Thanks for the perfect rating, Julián!
We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard by Marriott Boston-Cambridge.
Have a wonderful day!
Mohamed Hashesh
General Manager
6/10 Aceptable
DAVID
7 jun. 2021
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
DAVID
Se hospedó 2 noches en mayo de 2021
Respuesta de Customer Service, el 8 jun. 2021
Thank you for taking the time to share your feedback, David.
While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.
Mohamed Hashesh
General Manager
8/10 Bueno
Luis
Viaje de negocios
27 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Luis
Se hospedó 4 noches en enero de 2020
Respuesta de Customer Service, el 28 ene. 2020
Thank you for the great rating, Luis!
It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Courtyard by Marriott Boston-Cambridge. We'd like to share an even better experience with you soon.
Have a lovely day!
Mohamed Hashesh
General Manager
8/10 Bueno
Cliente verificado
Viaje de negocios
5 dic. 2019
Le gustó: Limpieza y servicio y personal
Excelente hotel, localizado lugar estratégico, lo recomiendo
Cliente verificado
Se hospedó 1 noche en diciembre de 2019
Respuesta de Customer Service, el 7 dic. 2019
Gracias por la fantástica revisión!
¡Nos alegra que haya disfrutado tanto su tiempo con nosotros en el Courtyard by Marriott Boston-Cambridge! Nos preocupamos profundamente por la felicidad y la satisfacción de nuestros huéspedes, por lo que es excelente que haya apreciado nuestra excelente ubicación. Nos encanta ver a nuestros huéspedes aprovechar nuestra proximidad a tantas atracciones maravillosas.
¡Esperamos volver a recibirlo pronto! ¡Que tengas un maravilloso día!
Mohamed Hashesh
General Manager
10/10 Excelente
Federico
15 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy tranquilo y cerca algunos comercios, pasamos excelente.
Federico
Se hospedó 4 noches en octubre de 2019
Respuesta de Customer Service, el 17 oct. 2019
Thank you for the fantastic rating, Federico!
We strive to make all our guests feel welcome and relaxed during their time with us! We can't wait to see you soon. Have a wonderful day!
Mohamed Hashesh
General Manager
10/10 Excelente
Cliente verificado
2 oct. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
Respuesta de Customer Service, el 3 oct. 2019
Thank you for the 5 out of 5 rating!
We're thrilled to see how much you enjoyed staying at Courtyard by Marriott Boston-Cambridge. We look forward to hosting you again in the near future! Thank you again for sharing. Have a terrific day!
Mohamed Hashesh
General Manager
10/10 Excelente
Cliente verificado
Viaje familiar
24 ago. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Súper limpia la habitación,la ubicación,el desayuno,la atención.Mi calificación es EXCELENTE!!!l.Volvere a otro de sus hoteles siempre y siempre haré mi mejor recomendación de ustedes.
Cliente verificado
Se hospedó 1 noche en agosto de 2019
8/10 Bueno
Cliente verificado
13 ago. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en agosto de 2019
Respuesta de Customer Service, el 14 ago. 2019
Thank you for sharing your thoughts with us!
It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit. Thank you and have a lovely day!
Mohamed Hashesh
General Manager
10/10 Excelente
Manuel, Queretaro
9 jul. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ezcelente
Excelente zona y wl.hotel miy limpio me guato
Manuel
Se hospedó 2 noches en julio de 2019
10/10 Excelente
SANDRA, spring hill
28 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy parking
SANDRA
Se hospedó 1 noche en marzo de 2024
6/10 Aceptable
Ledeng
27 mar. 2024
Ledeng
Se hospedó 2 noches en marzo de 2024
8/10 Bueno
JOY
26 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
JOY
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 28 mar. 2024
Joy, thank you for rating Courtyard by Marriott Boston-Cambridge. We hope to have the opportunity to offer you an even better experience on your next visit.Mohamed HasheshGeneral Manager
8/10 Bueno
Lee
Viaje de negocios
25 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location and amenities. Very friendly and helpful staff.
Lee
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 26 mar. 2024
Lee, it's great to hear you appreciated the convenient location and facilities that Courtyard by Marriott Boston-Cambridge has to offer. The positive remarks regarding our friendly and attentive team members are also genuinely appreciated. Thank you!Mohamed HasheshGeneral Manager
10/10 Excelente
Barbara
Viaje de negocios
22 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet and well kept rooms. Safe area for walking. Price was slightly lower than neighboring hotels. Convenient for business in Cambridge.
Barbara
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 24 mar. 2024
Barbara, thank you for your appreciative words. We're thrilled that Courtyard by Marriott Boston-Cambridge met your expectations for cleanliness, tranquility, and location safety. We're also glad to hear that our pricing and proximity served your business needs in Cambridge. Looking forward to welcoming you again in the future.Mohamed HasheshGeneral Manager
6/10 Aceptable
jason
22 mar. 2024
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Watch out for hidden fees for breakfast and parking. They own their own parking garage but charge you for it.
jason
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 23 mar. 2024
Jason, thank you for providing feedback about your stay. It's important that all our guests are aware of the various amenity costs, which include parking. Please accept our apologies if there was a lack of clarity. We will use your comments to fine-tune our communication in the future to avoid such concerns. We hope for the opportunity to offer you a more satisfying experience in the future.Mohamed HasheshGeneral Manager
8/10 Bueno
Georgianna
Viaje en pareja
18 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Small parking area that charges $45 a day. Very clean room. Overall 4 stars.
Georgianna
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 19 mar. 2024
Georgianna, it's great to hear that you were taken with the cleanliness of your room at Courtyard by Marriott Boston-Cambridge. Noted your feedback on the parking; our parking policy ensures the convenience and safety for all our valued guests. We are pleased you regarded us highly in your rating, and look forward to welcoming you back on your next visit!Mohamed HasheshGeneral Manager
10/10 Excelente
WON CHEOL
Viaje de negocios
17 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
WON CHEOL
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 19 mar. 2024
WON CHEOL, it's great to hear that you had a satisfactory stay at Courtyard by Marriott Boston-Cambridge. We appreciate your brief but positive feedback. Looking forward to welcoming you back in the near future.Mohamed HasheshGeneral Manager
10/10 Excelente
Thang Huu
17 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Thang Huu
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 19 mar. 2024
Thang, it's delightful to read your succinct feedback. We're thrilled you enjoyed your stay at the Courtyard by Marriott Boston-Cambridge. Do come back and stay with us again for an even more memorable experience!Mohamed HasheshGeneral Manager
2/10 Terrible
Glenn
Viaje en grupo
16 mar. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was not cleaned when we checked in, there were crumbs all over the floor. AC unit did not work the 2nd night we stayed. Beware of vaping in the building, no where did it state vaping was not allowed and we were charged an extra $250 charge. They claim there was a detector in the room.
Glenn
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 17 mar. 2024
Glenn, we regret that your stay wasn't up to the mark. We apologize for any anomalies you may have encountered in relation to cleanliness and the functionality of the AC, as these are not reflective of our usual standards. Additionally, we understand your concern regarding the vaping policy - it is in place for the overall wellbeing and comfort of our guests. We strive to make this policy clear across all platforms and upon checking in. We appreciate your feedback as it enables us to enhance our guest experience for future stays.Mohamed HasheshGeneral Manager
10/10 Excelente
Clegg
Viaje de negocios
15 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was big and clean, well-appointed and comfortable!
Clegg
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 16 mar. 2024
Clegg, thank you for taking the time to share your positive experience with us. Courtyard by Marriott Boston-Cambridge is committed to providing spacious, spotless accommodations, and we are pleased to know that you appreciated the comfort and appointment of your room. Your contentment is our top priority, and we are delighted to have met your expectations. We hope to have the opportunity to serve you again in the future.Mohamed HasheshGeneral Manager
10/10 Excelente
Hiroaki
13 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hiroaki
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Service, el 16 mar. 2024
Hiroaki, it's wonderful to learn you enjoyed your stay at Courtyard by Marriott Boston-Cambridge. Your stellar rating speaks volumes and we couldn't be happier! We sincerely appreciate it and look forward to welcoming you back on your next visit to Boston-Cambridge.Mohamed HasheshGeneral Manager
10/10 Excelente
Eugene
13 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Eugene
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 14 mar. 2024
Eugene, thank you for choosing Courtyard by Marriott Boston-Cambridge. We're thrilled to know your visit was enjoyable and we eagerly await your return.Mohamed HasheshGeneral Manager
8/10 Bueno
Sonia
Viaje familiar
12 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms were comfortable. Showers/tubs could be updated. Very limited restaurants, services close by.
Sonia
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 13 mar. 2024
Sonia, thank you for sharing your experiences at Courtyard by Marriott Boston-Cambridge. We're glad to know that you found our rooms comfortable. We appreciate your feedback about the showers/tubs and the surrounding amenities. Be assured, our team members are always on hand to advise on nearby restaurants and services to enhance your stay with us. We hope you choose to stay with us again in the future.Mohamed HasheshGeneral Manager
8/10 Bueno
Lucille, Jefferson
Viaje en pareja
10 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
we liked the facility and found the parking costly.
Lucille
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 11 mar. 2024
Lucille, we're glad to hear you enjoyed your stay at the Courtyard by Marriott Boston-Cambridge. We understand parking can seem pricey, but we strive to provide a secure, accessible location for our guests. We appreciate your feedback. Looking forward to welcoming you back in the future.Mohamed HasheshGeneral Manager
10/10 Excelente
Frank
6 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Walkable distance to Dunkin's
Frank
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 7 mar. 2024
Frank, it's wonderful to hear that you appreciated the location of Courtyard by Marriott Boston-Cambridge. Being close to popular amenities is always a bonus. We hope to welcome you back soon!Mohamed HasheshGeneral Manager
8/10 Bueno
Moana
Viaje de negocios
5 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was happy to have the option of eating lunch or dinner at the in-house Japanese restaurant, but I was surprised that I had to pay a dining fee each day of my stay and use or lose those vouchers. I would have preferred that to be optional rather than required.
Moana
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Service, el 7 mar. 2024
Moana, we appreciate your staying at the Courtyard by Marriott Boston-Cambridge. It's great to hear that you enjoyed our in-house Japanese restaurant. We understand your thoughts about the dining fee being optional. Certainly, hearing feedback like this assists in refining our services to better serve our valued guests. We hope your travels bring you back to us in the future.Mohamed HasheshGeneral Manager
10/10 Excelente
Valerie
3 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
-
Valerie
Se hospedó 5 noches en febrero de 2024
Respuesta de Customer Service, el 5 mar. 2024
Thanks for the perfect rating, Valerie!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard by Marriott Boston-Cambridge.Have a wonderful day!Mohamed HasheshGeneral Manager
8/10 Bueno
Olivia
3 mar. 2024
Olivia
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 24 mar. 2024
Olivia, it's great to know that your recent stay at Courtyard by Marriott Boston-Cambridge was appreciated in such a positive way. We are eager to continue meeting your expectations on any return visits. Thank you for your feedback, we truly value it.Mohamed HasheshGeneral Manager
10/10 Excelente
Jhene
3 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jhene
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 5 mar. 2024
Jhene, thanks for choosing Courtyard by Marriott Boston-Cambridge and leaving such a high rating. We're thrilled you had a great stay and look forward to the opportunity to host you again in the future. Safe travels until then!Mohamed HasheshGeneral Manager
8/10 Bueno
William, Doral
Viaje familiar
2 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to main roads. Close to colleges and universities that we visited
William
Se hospedó 3 noches en enero de 2024
Respuesta de Customer Service, el 3 mar. 2024
William, it's great to hear you appreciated the convenient location of Courtyard by Marriott Boston-Cambridge, particularly for your college visits. We trust you found mobility easy with the nearby main roads. We hope to welcome you back soon!Mohamed HasheshGeneral Manager
10/10 Excelente
Lincoln
26 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and well kept..
Lincoln
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 28 feb. 2024
Lincoln, it's wonderful to hear you found the Courtyard by Marriott Boston-Cambridge to be spotlessly maintained. We pay great attention to ensuring cleanliness for each of our guests. We appreciate your feedback and hope to welcome you back soon.Mohamed HasheshGeneral Manager
10/10 Excelente
Bruce
26 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bruce
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 28 feb. 2024
Bruce, it's fantastic to hear you had such a wonderful experience at Courtyard by Marriott Boston-Cambridge. Your perfect score tells us we're doing something right. We appreciate your feedback and hope to welcome you back in the near future.Mohamed HasheshGeneral Manager
6/10 Aceptable
Muhammad
23 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms are good and the staff is friendly, but there are not much dining / breakfast options available especially if you have deitary restrictions. You can buy water bottles from the reception but thise are very expensive.
Muhammad
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Service, el 25 feb. 2024
Muhammad, it's great to hear that you enjoyed our accommodations and found our team warm and welcoming. We understand the importance of offering diverse dining options and we're constantly looking to improve our menu selections, particularly for guests with dietary needs. We take note of your feedback on the pricing of the water bottles. We're committed to continuously enhance our guests' experiences, and appreciate your input. We hope to have the opportunity to better serve you in the future.Mohamed HasheshGeneral Manager
10/10 Excelente
Hong
21 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hong
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 24 feb. 2024
Hong, thank you for your 5-star rating! Your positive feedback means a lot to the team at Courtyard by Marriott Boston-Cambridge. We hope to welcome you back for another exceptional stay in the future.Mohamed HasheshGeneral Manager
10/10 Excelente
Barbara
20 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Barbara
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Service, el 21 feb. 2024
Barbara, thank you for staying with us at Courtyard by Marriott Boston-Cambridge. We take pride in providing a great experience for our guests, and it seems we delivered on that commitment. Looking forward to welcoming you back on your next visit to Boston!Mohamed HasheshGeneral Manager
6/10 Aceptable
Ylva
19 feb. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
This place is dated and needs an update.
Ylva
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 20 feb. 2024
Ylva, thank you for sharing your thoughts. It's regrettable to learn that certain aspects of the hotel did not align with your expectations. Your feedback is valuable and will certainly guide us in our ongoing effort to enhance guest satisfaction. Even though we strive to maintain a sense of charm and comfort, potential improvements to our accommodations are always considered to offer a refreshing experience.Mohamed HasheshGeneral Manager
10/10 Excelente
Tom
Viaje de negocios
17 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff
Tom
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 18 feb. 2024
Tom, thank you for your wonderful feedback regarding your recent stay at Courtyard by Marriott Boston-Cambridge. We're thrilled to hear that our team members made a fantastic impression. We hope for the opportunity to serve you again in the near future.Mohamed HasheshGeneral Manager
10/10 Excelente
Aoife
Viaje de negocios, Viaje en pareja
17 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel clean safe and great staff
Aoife
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 18 feb. 2024
Aoife, thank you for choosing Courtyard by Marriott Boston-Cambridge for your stay. We're thrilled that you found our hotel to be spotless and secure, it's always our aim to make sure our guests feel comfortable. Appreciation for our dedicated team members brings us great joy. We're eager to welcome you back on your next visit to Boston.Mohamed HasheshGeneral Manager
8/10 Bueno
Jesse
16 feb. 2024
Jesse
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 22 mar. 2024
Thank you for the 4-star rating, Jesse!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Courtyard by Marriott Boston-Cambridge. Thank you again for sharing!Mohamed HasheshGeneral Manager
10/10 Excelente
Tom
Viaje de negocios
15 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is great. They always treat me well
Tom
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 16 feb. 2024
Tom, it's fantastic to hear your recognition of our exemplary team members at Courtyard by Marriott Boston-Cambridge. We're committed to offering a welcoming and accommodating experience to all guests. We truly appreciate your kind words and look forward to welcoming you back in the future.Mohamed HasheshGeneral Manager