Lodge (Double Queen Kitchenette) | Cocina privada | Microondas y cafetera y tetera
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Opiniones de White Wing Lodge

2.5 out of 5
White Wing Lodge
982 Indian Point Road, Branson, MO

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 305 de 606 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 198 de 606 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 62 de 606 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 25 de 606 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 606 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

7.8/10

Servicios

8.4/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No puedo pensar en nada que no nos haya gustado, los cuartos estaban bien, limpieza excelente, el baño era un poquito pequeño pero hace su funcion, el desayuno muy bueno solo que nunca variaron la comida pero esta riquisima, la alberca esta abierta hasta tarde lo cual es fantastico!!! Definitivamente vale la pena ooh NO hay elevador!
Se hospedó 3 noches en agosto de 2019
Respuesta de Manager, el 4 sept. 2019
Thank you for your review! We hope to see you on your next trip to Branson!

10/10 Excelente

Heather, Warrensburg

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Within walking distance to Silver Dollar City. However, the bus picks up and drops off at the lodge also.
Se hospedó 3 noches en marzo de 2024
Respuesta de White Wing- Crystal, el 29 mar. 2024
Thank you for your feedback Heather. We are glad you enjoyed your stay and hope to see you in the future.

6/10 Aceptable

MARY ANNE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the are is nice and convenient to a theme park It is a lodge and that is what you will get. Clean room and bed. frige, microwave, coffee maker. I didn't care for the vanity area being open into the room. Bathroom is small but clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de White Wing Lodge , el 22 mar. 2024
Mary Anne we are pleased to hear that your stay was pleasant. We do apologize that the set up of the unit wasn't quit what you was looking for. Thank you for your feedback have a great day.

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de White Wing Lodge , el 22 mar. 2024
Thank you for your feedback Linda! We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 Excelente

Michael, Edmond

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good offseason price. Convenient location
Se hospedó 2 noches en febrero de 2024
Respuesta de White Wing Lodge , el 22 feb. 2024
Thank you for the review Michael. We are thrilled that you enjoyed your stay! Please keep us in mind for any future stays in the area.White Wing Lodge

6/10 Aceptable

Perry

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Everything seemed good and staff i spoke with was really nice. Tv in our room didnt work though.
Se hospedó 1 noche en febrero de 2024
Respuesta de Leslie, el 4 feb. 2024
Hello Perry,I am so sorry that your T.V. is not working. Would you like me to come look at it for you. White Wing Lodge - Leslie

6/10 Aceptable

Toni

Viaje familiar
No le gustó: Limpieza
Will not be back
We stayed here for 2 nights because we wanted to be close to silver dollar city. We stayed here for 10 days back in 2020 and it was a pleasant trip so I figured it would be good but I was wrong. I rarely ever complain but we were put on the 1st floor and I should have requested a higher floor but I didn't want to complain. We walked in and it was HEAVILY perfumed. It gave me a headache that I unplugged the plug in and it was still overwhelming when we left today. Beds were fine and the room looked clean but after walking around the floor was gross. We had to wipe our feet off before we could get into bed. The walls and ceiling here must be thin because I had to go upstairs and asked them to stop stomping and they stated they were walking softly. I did ask staff to say something before I went upstairs. They offered to move us to another room on the 1st floor and I didnt see the point because it would be the same with guests above us. The bathroom tile had cracks and there us 1/2 inch lip from the bathroom to the main room which could be fixed so you dont stub your toe in the dark. Overall, I would not stay here again due to the fact that I could here the people above us with my noise machine on blast and the floor was not clean at all. Make sure you bring ear plugs, a broom to sweep the floors, and toiletries because the ones here are lacking.
Se hospedó 2 noches en diciembre de 2023
Respuesta de White Wing Management, el 31 dic. 2023
Dear Toni,I appreciate your feedback and apologize for any inconvenience during your stay. We attempted to address the noise issue promptly by offering a room without guests above, but I understand your preference. Your concerns will be shared with our maintenance team for further improvement. Thank you for bringing this to our attention.Best regards,White Wing Lodge Management

10/10 Excelente

Christopher

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Lauren

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

David

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Clean and very convenient to SDC. Property has been updated but squeaky floor above us kept my wife up. Manager was very good to move us for the next night.
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Scott

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
We arrived at 7:30 and no one was there to let us in. After calling (and waiting for a call back) we eventually were told what room was ours and how to get in.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Laura, Columbia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is our second time staying here and we love it because it’s so close to SDC!
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Laura

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Connie

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Dominick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Happy!
Se hospedó 1 noche en octubre de 2023
Respuesta de Leslie, el 26 nov. 2023
So glad you enjoyed your stay with us at White Wing Lodge. We hope you decide to come back and see us again.White Wing Lodge

6/10 Aceptable

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Leslie, el 26 nov. 2023
We hope you enjoyed your stay, and had fun at Silver Dollar City. We hope you come back and see us again.White Wing Lodge

6/10 Aceptable

myronna, Medora

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
It wasn’t as glean as I would have liked but we had lots of hot water. I never seen the office person
Se hospedó 3 noches en septiembre de 2023

4/10 Malo

Mary Ann

Viaje en grupo, Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Run down, pool was clean. Close to everything. NOT worth $150 per night. Had reservations from Friday till Sunday. On Saturday, they gave our room code to another guest and they were in our room when we were not there. NOT good!
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Vickie

Se hospedó 1 noche en julio de 2023
Respuesta de Leslie, el 21 ago. 2023
Thank you for choosing to stay with White Wing Lodge. Hope you enjoyed your stay and will come back and see us again

10/10 Excelente

Madelyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My fiancé and i stayed and it was so nice!
Se hospedó 2 noches en julio de 2023
Respuesta de Leslie, el 20 jul. 2023
Thank you for choosing White Wing. Hope your stay was an enjoyable one. Hope to see you again.Leslie

10/10 Excelente

Joyce

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff responded quickly and efficiently to needs or questions that arose. We had the accessible room we needed. And parked right outside our door. Thank you! Staying here makes our visit to Silver Dollar City easy with it being just down the road. No traffic hassle.
Se hospedó 4 noches en julio de 2023
Respuesta de Leslie, el 20 jul. 2023
Thank you for staying with us at White Wing. We hope your stay was an enjoyable one. Hope to see you again.Leslie

8/10 Bueno

Trudie

Se hospedó 3 noches en julio de 2023
Respuesta de Leslie, el 21 ago. 2023
Thank you for staying with White Wing Lodge. Hope you enjoyed your stayand will come back and see us again.

2/10 Terrible

Dana

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Place was dirty and difficult to get room number and access code
Se hospedó 1 noche en julio de 2023
Respuesta de Scott, el 5 jul. 2023
Sorry Dana. We will address with our cleaner and I apologize about the room number and access code. Hope you give us another chance and come back to Branson.

8/10 Bueno

Peter

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Rachel

Se hospedó 3 noches en abril de 2023

2/10 Terrible

Ashlee

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Felt extremely unsafe at this motel. My daughter and I arrived around 1130pm. My door code had been texted to me by a staff member which I found rather odd and uncomfortable. Once we got ourselves and our belongings into the room we realized that our door would not latch closed, and all additional locks & latches had been removed from the inside of the door. With no staff on site after midnight, I had no way to get a new room. My only options were to find a new hotel room at midnight on a Saturday, sleep in our car, or barricade the door with furniture and hope to catch some sleep, which we didn’t. I’d much rather have a cleanliness complaint than a safety concern, especially when traveling with my daughter. I have worked in hotel management for years, and remember my first training video being a “guest safety is the most important” lesson, I suggest you watch them. There are plenty of motel safety resources on YouTube. Please do better.
Se hospedó 1 noche en marzo de 2023
Respuesta de Scott, el 30 mar. 2023
Hi Ashlee, I am sorry for your experience and I have asked my team to investigate the locks for the room you occupied to ensure the latches & bolts work properly.We've found that smart locks with timed key codes are not only more secure than traditional keys/cards but are also more convinient as guests do not have to waste their time "checking in." Next time, I hope you'll be more comfortable and notice that these locks are now nearly ubiquitous throughout the industry.

8/10 Bueno

Dustin, Big cabin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Rooms are nice clean. Some of the outside is starting to age

10/10 Excelente

Michel

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Kurtis

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Solid experience and for the price it’s hard to beat and has everything you need. Also, perfect for a small pet.
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Brian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place. Quiet and comfy. Even had the heat set to a nice temperature before we got there.
Se hospedó 2 noches en febrero de 2023

8/10 Bueno

Tonya

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They were nice an made sure our stay was pleasant.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Older property but seemed to be recently updated. Nothing too flashy but very nice. Exceptionally clean.
Se hospedó 1 noche en noviembre de 2022

2/10 Terrible

Debbie

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was not satisfied with the place itself, it's pretty run down. The manager was never in the office; I finally found her downstairs hiding & smoking. She has posted No Smoking signs everywhere, but the manager herself is caught smoking. The reason I chose this lodge is for the proximity to Silver Dollar City. I've waited many times in my car in the bumper to bumper traffic to get in to Silver Dollar City. I thought not this year; I am going to stay at the White Wing Lodge, where there is a shuttle service that takes you from the door of the lodge to the entrance of Silver Dollar City & picks you up when you're ready to leave. So I took a picture with my cell phone of the shuttle service schedule. The schedule said the next time it would pick guests up would be 11:30. So I got ready & walked up to the shuttle service spot, on the little ramp outside of the manager's office at 11:26. I waited & waited. Finally, at 11:40, I saw the bus drive on the street above the lodge, turn around at the building next to the lodge & drive off. So, I went to talk to the manager of the White Wing Lodge & of course, she's not there, I finally find her visiting with a collague no where near the office & explained to her the problem with her shuttle service. The shuttle service schedule says 11:30 it will pick up lodge guests & drive them to the entrance of Silver Dollar City. She explains to me that the shuttle schedule, she has posted on her office door is the only one they gave her, no apology
Se hospedó 3 noches en noviembre de 2022

2/10 Terrible

LeAnne

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
The location to Silver Dollar City is great! Our room was okay, check-in process took a long time, heat/ac unit was very loud, not enough exterior lighting, no extra lock on the door or peephole, car outside of our room was loudly being worked on until very late, dogs barking. Having a continental breakfast would be helpful to travelers.
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Larry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s was good for the price. Only thing they can improve is lighting around place. But overall it’s a good place for the price
Se hospedó 1 noche en noviembre de 2022

2/10 Terrible

Kathryn

Viaje familiar con niños
No le gustó: Limpieza y servicio y personal
Horrible customer service!
Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Ron

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The property was close to where we wanted to be. It was quiet. Has been updated, but still in need of minor repairs in the bathroom. Overall, a good experience.
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Krista

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de Scott, el 17 nov. 2022
Thanks Krista. We look forward to having you again.

2/10 Terrible

Irvin

Se hospedó 3 noches en noviembre de 2022

8/10 Bueno

Terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2022
Respuesta de Scott, el 17 nov. 2022
Thanks for your stay Terry. How would you like to see us improve to get a 10 out of 10 rating?

4/10 Malo

Donna

Viaje en grupo
No le gustó: Servicios y condiciones de la propiedad
The first room gave us was not clean and the second room had Troy le opening the door with the code and then the heater wouldn’t not come on. They finally got the heater to work.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Donna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2022
Respuesta de Scott, el 17 nov. 2022
Thanks Donna, we look forward to having you again.

6/10 Aceptable

Janet

Le gustó: Limpieza y servicio y personal
No-frills hotel convenient to Silver Dollar City.
Se hospedó 1 noche en octubre de 2022

4/10 Malo

Johnnie, Siloam Springs

Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Micah

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
This place was rough even before we noticed the roaches. By the first morning, the roaches found their way into our luggage so we checked out a day early and requested a refund. The front desk advised we place the refund request with Expedia to start the process. Expedia has emailed and called the owner for assistance with the refund to which there has been no response. The owner of White Wing Lodge is not taking ownership for the poor condition the hotel is in and refuses to acknowledge any refund requests. Further, I am surprised @expedia has not escalated this to refund and remove White Wing Lodge as a vendor given no response after 4 follow ups.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Katie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

randy

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
room was clean and smelled great. Very nice decor. Close to Silver Dollar City!
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Suzan

Viaje familiar
No le gustó: Condiciones de la propiedad
Gross!
Se hospedó 1 noche en agosto de 2022
Respuesta de Scott, el 9 ago. 2022
Hi Suzan, I am sorry that you found our property gross. Can you give me more details about your experience? I want to make sure to address all shortcomings immediately with our staff.

6/10 Aceptable

Darin

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Their pics are a little deceiving. Just older, but it was clean and served the purpose for one night.
Se hospedó 1 noche en agosto de 2022
Respuesta de Scott, el 9 ago. 2022
Hi Darin, Sorry that the photos don't match exactly. I understand how that would be frustrating. We are currently under renovation and many of the rooms are under renovation. I've added several photos of the unrenovated rooms to give our prospective guests a better understanding of the range.