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Opiniones de Abbey Hotel Bath, A Tribute Portfolio Hotel

4 out of 5
Abbey Hotel Bath, A Tribute Portfolio Hotel
1 North Parade, Bath, England

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 485 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 312 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 109 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 67 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 28 de 1001 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

RAUL

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bonito y muy amables
Se hospedó 1 noche en julio de 2023
Respuesta de Sannah, el 8 jul. 2023
Dear Guest, Thank you for returning back to the Abbey Hotel for your stay. We hope to welcome you again in the future. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Abbey Hotel Bath, a Tribute Portfolio Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

8/10 Bueno

ANA LUISA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2019
Respuesta de Virginia, el 8 dic. 2019
Dear Ana Luisa, Thank you very much for your feedback. We are so pleased to see you enjoyed your stay with us. We look forward to seeing you back here in the near future.

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2019
Respuesta de Virginia, el 18 oct. 2019
Dear Guest, Thank you for your feedback. We are sorry to hear you didn't enjoy your stay with us, please accept our most sincere apologies for any issues caused during your stay. Kind regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2019
Respuesta de Angeles, el 6 ago. 2019
Dear Guest, thank your your feedback. We are pleased to see that you had a nice stay with us. Kind Regards, Angeles

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bonito el hotel y excelente ubicación. Sin duda me quedaría nuevamente ahí. El personal es muy amable y amistoso.
Se hospedó 1 noche en agosto de 2018

8/10 Bueno

Benjamín, México

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel céntrico y bien conservado
Excelente opción para disfrutar caminando de Bath. Con instalaciones bien conservadas, habitación de buen espacio y desayuno bastante completo. Sin duda una buena alternativa de hospedaje, lo recomiendo.
Se hospedó 1 noche en diciembre de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

MARIA JOSE, SPAIN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
HOTEL MUY MUY RECOMENDABLE. FAMILIOA MUY DENTRICO Y PERSONAL MUY AMABLE

8/10 Bueno

Harriet

Le gustó: Limpieza y condiciones de la propiedad
Perfect location for the city of Bath
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ernest

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was a nice, historic hotel in a central location. It was an easy walk from the train station and very close to the Roman Baths. The area right outside the hotel is bustling with activity day and night, but it was fun for people watching. The sound-proof windows help to block out the noise, so just close them all the way.
Se hospedó 1 noche en abril de 2024
Respuesta de Sannah, el 13 abr. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

10/10 Excelente

Philip

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great 3 Star Hotel with great staff.
Se hospedó 2 noches en abril de 2024
Respuesta de Sannah, el 13 abr. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

10/10 Excelente

Molly

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing property right in the heart of Bath. Quick and easy walks to everything!
Se hospedó 1 noche en marzo de 2024
Respuesta de Sannah, el 1 abr. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

10/10 Excelente

Irina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and a great hotel with a lot of character!
Se hospedó 1 noche en marzo de 2024
Respuesta de Sannah, el 1 abr. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

10/10 Excelente

Ian

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Enjoyable stay. Dog friendly and staff helpful and friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sannah, el 18 mar. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful, cozy hotel. Has a modern yet quaint vintage vibe. The amenities are kept up to date. They also use LED lighting, I noticed, so props to eco-friendliness. Accommodating, courteous staff, and the pricing (especially for a day-of reservation) was more than agreeable. I'd definitely stay here again if I travel to Bath, England another time.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sannah, el 8 mar. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

10/10 Excelente

Alexandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Sannah, el 26 feb. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

10/10 Excelente

Rodney

Viaje familiar
Le gustó: Servicios
Fantastic hotel in the centre of Bath. Amazing family room fitted to a very high standard and loads of space. Will definitely be returning.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sannah, el 18 feb. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

8/10 Bueno

Steven

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel and property. Staff was very friendly. Breakfast was nice with plenty of choice. Couldn’t fault the room with a massive bathroom. Only fault we could find was the noise outside the hotel after midnight, we think it was coming from the nightclub over the road and people congregate by the pubic phone boxes which are outside the 500s rooms
Se hospedó 2 noches en febrero de 2024
Respuesta de Sannah, el 18 feb. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

8/10 Bueno

shannon

Se hospedó 4 noches en enero de 2024
Respuesta de Sannah, el 18 feb. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

10/10 Excelente

Pawel

Se hospedó 1 noche en enero de 2024
Respuesta de Sannah, el 18 feb. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

4/10 Malo

Kirsty

Viaje en pareja
No le gustó: Servicio y personal
We paid for a Gallary Room with a sofa bed and were put in a double bed and they refused to move us so to the correct room, we paid more for a room we werent given to stay in.
Se hospedó 2 noches en enero de 2024
Respuesta de Sannah, el 18 feb. 2024
Thank you for your valuable feedback. Our sincere apologies for any inconvenience caused throughout your stay. Reception Team.

8/10 Bueno

Craig

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good price for a nice hotel in an excellent location
Se hospedó 1 noche en enero de 2024
Respuesta de Sannah, el 18 feb. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

10/10 Excelente

Sasha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sannah, el 18 feb. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

6/10 Aceptable

Sylvia

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The area was perfect for walking around Bath. The staff was great and helpful. The hotel was a bit worn out but a good price. The room wasn’t very clean and was not ready at check in time.
Se hospedó 1 noche en enero de 2024
Respuesta de Sannah, el 18 feb. 2024
Thank you for your valuable feedback. Our apologies for any inconvenience caused throughout your stay. Reception Team

8/10 Bueno

Paul

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Good hotel, excellent location
We got a superb family room with two king beds. Staff were friendly and helpful. Very good breakfast.
Se hospedó 1 noche en enero de 2024
Respuesta de Sannah, el 18 feb. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

4/10 Malo

Tim

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very disappointed with our stay. On arrival at our room we discovered that the bed linen was frayed and torn on the fitted sheet, duvet cover was far to big for the duvet supplied. The carpet had not been hoovered or the units wiped down. Bathroom had mould above the shower and shower tray was dirty. The room was certainly not worth the price we paid on comparison to other hotels in the area. Staff were unhelpful and just shrugged when approached about the subject and still awaiting a responce from the manager.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sannah, el 18 feb. 2024
Thank you for your valuable feedback. Our apologies for any inconvenience caused throughout your stay. Reception Team

4/10 Malo

Jay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sannah, el 18 feb. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

10/10 Excelente

Mark

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sannah, el 18 feb. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice 2-night family stay at Abbey Hotel in Bath
Starting with the positive: the location of the hotel is very convenient and the service was friendly and nice. The breakfast was also lovely with nice a-la-carte options alongside a simple but has-everything-you-need buffet. We had the family room which was spacious enough and with a lovely design/decor. On the things to improve: the room wasn't very clean when we checked-in and the sofa-bed (for the kids) was not very comfortable.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sannah, el 18 feb. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice 2-night family stay at Abbey Hotel in Bath
Starting with the positive: the location of the hotel is very convenient and the service was friendly and nice. The breakfast was also lovely with nice a-la-carte options alongside a simple but has-everything-you-need buffet. We had the family room which was spacious enough and with a lovely design/decor. On the things to improve: the room wasn't very clean when we checked-in and the sofa-bed (for the kids) was not very comfortable.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sannah, el 18 feb. 2024
Thank you for your valuable feedback. We hope to welcome you again in the future. Reception Team

10/10 Excelente

Peter, Den Haag

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service, lovely clean rooms, amazing breakfast and the extra options work out brilliant. Great central location in Bath and friendly attentive staff.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Terry, Oshawa

Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Leighton

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
I will not stay at the Abbey Bath Hotel again!
The hotel is in a prime location. The only good point about this hotel. Unfortunately the bar area is very small & can fill up quickly. Our room was NOT good enough. This hotel is marketed as a premier hotel & has a price point to match, as such I expected a premium stay. The bedroom had mould on the wall around the soaking wet windows (indoor). Thankfully we had heavy blackout curtains to cover it up. A fridge cabinet without the fridge. A tv with the volume programmed not to go above 13. The bed 2 singles pushed together with a mattress topper (was actually really comfortable). The en-suite floor tiles that moved when walked upon, the towel warmer ready to fall away from the wall. The interior door that’s rotting from the base.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Tamara

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Sharon

Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Nicely located hotel for the main Bath attractions. Small but clean and stylish room with good bath and tea making provisions. However, the heating system was impossible to work and needed instructions which were not provided resulting in a stiflingly hot room. I reported this and that the shower sprayed over the glass panel onto the toilet and that there was light bulb missing over the bed. The shower and light bulb were fixed very quickly but the heating was a disaster and never resolved. Also, there were at least 6 large air-conditioning units right outside the window and a large kitchen extractor resulting in a constant mid level noise. I believe that this room should be marketed at a lower rate to make up for the noise disruption and that future guests should be made aware. The room number was 208 - beware!
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Clare

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were really lovely. Unfortunately our room heating didn’t work so there were 3 radiators provided, it took a long while to heat up. The room and hotel itself was lovely however
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Gill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Gareth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and very convenient for shopping and local pubs and restaurants.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sannah, el 24 nov. 2023
Dear Guest, Thank you for returning back to the Abbey Hotel for your stay. We hope to welcome you again in the future. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Abbey Hotel Bath, a Tribute Portfolio Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.RegardsReception Team

2/10 Terrible

Jordan

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Ximena

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Location is great
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sannah, el 23 nov. 2023
Thank you for your valuable feedback. We hope to welcome you back in the future. Reception Team

4/10 Malo

Graeme

No le gustó: Condiciones de la propiedad
For nearly £300 a night, the room was tiny and nothing like those shown in the pictures. Eggs Benedict for breakfast was perhaps the worst I have had, anywhere - packet ham, poacher pan eggs and the most horrible hollandaise, I could not eat it. Such a disappointment, my daughter has made me better eggs Benedict.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sannah, el 19 nov. 2023
Good Evening, Our sincere apologies for not meeting your expectations during your stay. We have noted all your points and will try our level best to correct these for the future. Kind Regards Reception Team

6/10 Aceptable

Holly

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Hotel was fine, breakfast was terrible and service slow. Room was fine
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sannah, el 9 nov. 2023
Good Evening, Our sincere apologies for not meeting your expectations during your stay. We have noted all your points and will try our level best to correct these for the future. Kind Regards Reception Team

4/10 Malo

Jane

Viaje familiar con niños
No le gustó: Servicio y personal y servicios
The property location was perfect. Unfortunately they do not give you the room you pay for, the bathroom door was broken, keys to room kept malfunctioning and breakfast was a 1hr wait and paid for 2 morning breakfasts and was allowed 1. Due to system upgrade errors
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sannah, el 5 nov. 2023
Good Evening,Thank you for your feedback.We apologise for any issues risen during your stay.Please write to us on reception@abbeyhotelbath.co.uk so we can see what we can do for you.Kind RegardsReception Team

2/10 Terrible

Mariko

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It took too long to check in. It seems their payment system was down and needed to wait for a long at our arrival after the the long journey.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sannah, el 8 nov. 2023
Good Evening, Our sincere apologies for not meeting your expectations during your stay. We have noted all your points and will try our level best to correct these for the future. Kind Regards Reception Team

6/10 Aceptable

Sandra

Se hospedó 1 noche en octubre de 2023
Respuesta de Sannah, el 4 nov. 2023
Good Evening,Our sincere apologies for not meeting your expectations during your stay.We have noted all your points and will try our level best to correct these for the future.Kind RegardsReception Team

6/10 Aceptable

Lucia

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Sannah, el 4 nov. 2023
Good Evening,Our sincere apologies for not meeting your expectations during your stay.We have noted all your points and will try our level best to correct these for the future.Kind RegardsReception Team

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
3 days in Bath
Very pleasant stay in Bath. The hotel is at a top location. Charming and cozy! Staff is very friendly, attentive and accommodating. Thank you for the excellent service!
Se hospedó 2 noches en octubre de 2023
Respuesta de Sannah, el 30 oct. 2023
Dear Guest, Thank you for returning back to the Abbey Hotel for your stay. We hope to welcome you again in the future. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Abbey Hotel Bath, a Tribute Portfolio Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.RegardsReception Team

10/10 Excelente

Calum

Se hospedó 3 noches en octubre de 2023
Respuesta de Sannah, el 30 oct. 2023
Dear Guest, Thank you for returning back to the Abbey Hotel for your stay. We hope to welcome you again in the future. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Abbey Hotel Bath, a Tribute Portfolio Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.RegardsReception Team

10/10 Excelente

Peter

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent position for exploring Bath. Everything within walking distance and close to many good restaurants. Overall Hotel excellent. Room comfortable but perhaps a bit smaller than expected and quite dark. Bathroom facilities excellent. Breakfast very good but bacon could be a little less tough. But would definitely recommend hotel.
Se hospedó 2 noches en octubre de 2023
Respuesta de Sannah, el 23 oct. 2023
Dear Guest, Thank you for returning back to the Abbey Hotel for your stay. We hope to welcome you again in the future. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Abbey Hotel Bath, a Tribute Portfolio Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.RegardsReception Team

2/10 Terrible

palminder

No le gustó: Servicio y personal y condiciones de la propiedad
Firstly the pictures are very decieving and very small. The A/C cannot be controlled in the room and the room was very stuffy and hot. The TV was lagging and constantly buffering and i could not connect my phone to mirror on TV. The source button would not work and was told to use the buttons oj the TV. The staff did not help to rersolve this and was told they will make a good will gesture however nothing was done.
Se hospedó 5 noches en octubre de 2023
Respuesta de Sannah, el 22 oct. 2023
Thank you for your valuable feeback.