Dear Mariol, We would like to extend our sincere apologies for the inconvenience and disappointment you experienced during your recent stay at our hotel. We take guest feedback very seriously, and we regret that we fell short of meeting your expectations.If there is anything specific you would like to discuss or if there are further details you would like to share, please feel free to reach out to us directly.Thank you for your understanding, and we hope to have the chance to welcome you back for a more enjoyable stay in the future.Sincerely,

Dear DanielaThank you for your feedback regarding your recent stay at our hotel. We appreciate you taking the time to share your experience with us.We're delighted to hear that you were satisfied with your stay. Your satisfaction is our top priority, and we strive to provide a comfortable and enjoyable experience for all our guests.If there is anything specific you would like to share or any suggestions you may have to further enhance our services, please feel free to let us know. We value your feedback and use it to continually improve the quality of our offerings.Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

Dear Our Guest, Thank you very much for your stay at the NH Collection Budapest City Center and your feedback. We apologize very much for the inconvenience with the cleaning . Our Executive Houskeeper were informed in order to check and improve our services. We will take your feedback in consideration. We thank you again that you took your time and share us your experience. Hope we will have an opportunity to welcome you back soon at the NH Collection Budapest City Center! Kind regards, Róbert Riz Front Office Manager

Dear Valued Guest, We are delighted to have been your chosen hotel during your recent stay in Budapest. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the NH Collection Budapest City Center and we hope you choose to create more memories with us whenever your travels bring you back to Budapest. Sincerely yours, Róbert Riz Front Office Manager

Dear Valued Guest, We are delighted to have been your chosen hotel during your recent stay in Budapest. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the NH Collection Budapest City Center and we hope you choose to create more memories with us whenever your travels bring you back to Budapest. Sincerely yours, Róbert Riz Front Office Manager

Dear Valued Guest, We are delighted to have been your chosen hotel during your recent stay in Budapest. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the NH Collection Budapest City Center and we hope you choose to create more memories with us whenever your travels bring you back to Budapest. Sincerely yours, Róbert Riz Front Office Manager

Dear Manuel, thank you for choosing Nh Collection Budapest City Center for your recent stay! Would you be so kind ton share with us more details where we should improve our service? Thank you in advance! Kind regards, Róbert Riz, Front Office Manager

Dear Guest, Thank you very much for your stay at the Boscolo Residence and your review. We are glad to hear that you truly enjoyed your stay. We are very sorry for the inconvenience caused by the air conditioning. Our Christmas and New Year’s program is awaiting you and you might consider Budapest dipped in the white snow with the thousands lights of the Christmas Market for another occasion to visit the capital of Hungary. Kind regards, Oliver Hutten - General Manager

Dear Jorge, Thank you very much for your stay at the Boscolo Budapest and your rating. We are glad to hear that you truly enjoyed your stay. We are looking forward to welcoming you to the Boscolo Budapest soon again. Kind regards, Orsolya Szlopp - Office Manager

Dear Guest, Thank you very much for your stay at the Boscolo Residence and your review. We are glad to hear that you truly enjoyed your stay and thank you in particular on your personal comments about great location of the hotel. We are looking forward to welcoming you to the Boscolo Budapest soon again. Kind regards, Orsolya Szlopp - Office Manager

Dear Fernando, Thank you very much for your stay at the Boscolo Budapest and your review. We are terribly sorry for the cleaning issues you experienced in your suite. We are looking forward to welcoming you to the Boscolo Budapest soon again. Kind regards, Orsolya Szlopp - Office Manager

Dear Carol, Thank you for the maximum rating and for taking your valuable time to share your review with us. It is a pleasure to know that the NH Collection Budapest City Center was such a perfect fit for you. We hope that we will have the opportunity to welcome you back on the property in the near future for another enjoyable stay. Warmest regards, Emese Warga Guest relations

Dear Aaron, Thank you for the maximum rating and for taking your valuable time to share your thoughts about your recent stay at NH Collection Budapest City Center. It is a pleasure to know that we exceeded your expectations in every aspect of your stay. Thank you for highlighting that your apartment was well equipped and a great size. Your recommendation means a lot to us. We hope that we will have the opportunity to welcome you back on the property in the near future. Warmest regards, Emese Warga Guest relations

Dear Robert,Thank you for the maximum rating and for sharing your experience about your recent stay in NH Collection Budapest City Center. It is a pleasure to know that you found the central location of the hotel convenient.We hope that we will have the opportunity to welcome you back on the property in the near future.Warmest regards,Emese WargaGuest Relations

Dear Akosa,Thank you for the maximum rating. It is a pleasure to know that we exceeded your expectations in every ascepct of your stay.We hope that we will have the opportunity to welcome you back on the property in the near future.Warmest regards,Emese WargaGuest Relations

Dear Jos,Thank you for the high rating and for taking the time to share your recent experience at NH Collection Budapest City Center.We appreciate your feedback and are delighted to learn that overall enjoyed your stay. Regarding the Spa, the entrance fee is 25 euros/person/occasion which is communicated upon check-in and we placed a Spa menu with prices included in every room as well. We are wholeheartedly sorry for the inconveniences that you experienced because of this misunderstanding, we are currently in the process of making all of our online information clear and understandable.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future for an even more enjoyable stay.Best regards,Emese WargaGuest relations

Dear Susanne,Thank you for the maximum rating. It is a pleasure to know that we exceeded your expectations in every aspect of your stay.We hope that we will have the opportunity to welcome you back on the property in the near future.Warmest regards,Emese WargaGuest Relations

Dear Marco, Thank you for staying with us and taking your time to share your feedback about your recent stay at NH Collection Budapest City Center. We are delighted to hear that you appreciated the spacious and well equipped apartment. Your insights are valuable to us, as they help us identify areas for improvement.Regarding the deposit, it is a hotel policy to request a deposit upon arrival as our hotel offers extra services such as minibar, 24 hours room service, wellness, extra breakfast and laundry service. We hope that we will have the opportunity to welcome you back on the property in the near future and provide you with a flawless experience. Sincerly, Emese Warga Guest Relations

Dear Mark Paul, Thank you for the maximum rating and for taking the time to share your feedback regarding your recent stay at the NH Collection Budapest City Center. We are delighted to hear that you enjoyed comfortable and well equipped apartments. Your kind words about the friendliness of our staff will be shared with our employees because we take great pride in delivering exceptional guest experiences to all of our guests. It's great to know that the hotel was such a perfect fit for you. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Thank you once again for choosing to stay with us. Best regards, Gergő Tóth Front Office Manager

Dear Katharina,Thank you for the maximum rating. It is a pleasure to know that we exceeded your expectations in every ascepct of your stay.We hope that we will have the opportunity to welcome you back on the property in the near future.Warmest regards,Emese WargaGuest Relations

Dear Valued Guest, Thank you for taking the time to review out hotel. We take guest feedback very seriously, and we regret that we fell short of meeting your expectations.If there is anything specific you would like to discuss or if there are further details you would like to share, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that aligns with your expectations.Sincerely

Dear Paul,Thank you for taking your valuable time to share your thoughts about your recent stay at NH Collection Budapest City Center.I am happy to learn that overall you were satisfied while you were in residence. We apologize for any inconvenience that you might have experienced beacuse of the washing machine, but I am delighted to learn that our maintenance team handled the issue promtly and effectively. We hope that we will have the opportunity to welcome you back in the near future for a flawless stay.Warmest regards,Emese WargaGuest relations

Dear Simon Guy,Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated the spaciousness, cleanliness, and amenities provided in our rooms. Your positive comments about the kitchen facilities, the location and the staff are greatly appreciated. We also value your constructive criticism regarding the pillow selection and the temperature of the room. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We will address this with our team to ensure a more comfortable stay for our guests in the future. Your insights are valuable, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Best regards, Emese WargaGuest relations

Dear Valued Guest, Thank you for taking the time to review out hotel. We take guest feedback very seriously, and we regret that we fell short of meeting your expectations.If there is anything specific you would like to discuss or if there are further details you would like to share, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that aligns with your expectations.Sincerely,Emese WargaGuest Relations

Dear Annika,Thank you for the maximum rating. It is a pleasure to know that we exceeded your expectations in every ascepct of your stay.We hope that we will have the opportunity to welcome you back on the property in the near future.Warmest regards,Emese WargaGuest Relations

Dear Marijana,Thank you for the maximum rating. It is a pleasure to know that we exceeded your expectations in every ascepct of your stay.We hope that we will have the opportunity to welcome you back on the property in the near future.Warmest regards,Emese WargaGuest relations

Dear Robert,Thank you for the maximum rating. It is a pleasure to know that we exceeded your expectations in every ascepct of your stay.We hope that we will have the opportunity to welcome you back on the property in the near future.Warmest regards,Emese WargaGuest relations

Dear Humberto Marquez,Thank you very much for having chosen NH Collection Budapest City Center for your previous stay in Budapest and for taking the time to share your feedback with us.We appreciate your positive comments regarding the equippment of the hotel as well as the kind words about our staff.It is my real hope that you choose to create more memories with us whenever your travels bring you back to Budapest.With kind regardsEmese WargaGuest Relations

Dear Mert,Thank you for your kind words and delightful feedback! We're thrilled to hear that your stay with us felt like a home away from home. Zoltan will be especially pleased to know that his professionalism and friendliness left a positive impression on you.Our team strives to provide a remarkable experience, and it's heartening to know we succeeded during your visit. We'll be more than happy to welcome you again whenever your travels bring you back to our city.If there's anything specific you loved or any suggestions you have for improvement, we'd love to hear more. Your feedback is invaluable in our continuous efforts to enhance guest experiences.Safe travels, and we look forward to hosting you again!Warm regards,

Dear Benedetti Danilo, We truly appreciate your feedback about your recent stay with us, and we are delighted to know that overall your were satisfied with your stay at NH Collection Budapest City Center and you enjoyed our central location and comfortable apartments. Thank you for staying with us and we look forward to the opportunity to welcome you back for an even more enjoyable stay in the future. Sincerly,Emese WargaGuest relations

Dear Laura,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay in our spacious apartment with its great amenities, such as the kitchen and the convenient location near public transportation. We appreciate your recommendation and look forward to welcoming you back in the future. Your satisfaction is our priority, and we're here to ensure your next visit is just as enjoyable.

Dear Oh Jun,Thank you for taking the time to share your thoughts about your recent stay at NH Collection Budapest City Center.We are delighted to hear that you were satisfied with our hotel. Thank you for highlighting our central location as well as our professional and friendly staff. Your kind words will be shared with our employees to keep them motivated to provide excellent guest experiences. It is a very rewarding feeling to know that you enjoyed your time whilst you were in residence.Your recommendation means the world to us, and we hope that we will have the opportunity to welcome you back on the property in the near futureBest regards,Emese WargaGuest Relations

Dear Valued Guest,Thank you for the maximum rating, it is a pleasure to know that you were satisfied with your stay at the NH Collection Budapest City Center.We hope that we will have the opportunity to welcome you back on the property in the near future.Warmest regards,Emese WargaGuest Relations

Dear Markus Josef,Thank you for taking your valuable time to share your thoughts about your recent stay at the NH Collection Budapest City Center. There is no better feeling than to see that our guest enjoyed their stay with us and that our efforts to provide a flawless and memorable stay have been successful.Your kind comments about our front office team are greatly appriciated and will be shared with our employees to keep them motivated to always provide a memorable experience for our guests.We hope that we will have the opportunity to welcome you back on the property in the near future.Best regards,Emese WargaGuest Relations

Dear Stuart Bell, Thank you for the high rating and for choosing the NH Collection Budapest City Center. We are delighted to know that you enjoyed your time whilst you were in residence. We hope that we will have the opportunity to welcome you back for an exceptional stay at our property. Best regards, Emese WargaGuest Relations

Dear Stephen Bradley,Thank you for taking the time to share your thoughts about your recent stay at NH Collection Budapest City Center.We are delighted to hear that you were satisfied with the central location of our hotel. It is a very rewarding feeling to know that you enjoyed the spacious and clean apartment equipped with multiple bathrooms, kitchen, lounge area and laundry.We apologize for the confusion caused by the enterance but please note the adress of the hotel is Osváth street 2-8 which is a side road where our main entrance is. Maintaining a comfortable environment and an upfront communication for our guests is of utmost importance to us, and we regret that we fell short in this regard. Your comments have been shared with our management to address the matter and improve our services.Please rest assured that your feedback will be taken seriously, and we will work diligently to ensure a more pleasant experience for all our guests in the future.We hope to have the opportunity to welcome you back and provide you with a much-improved stay.Thank you for your understanding, and if there is anything else you would like to share or discuss, please feel free to contact us directly.Best regards,Emese WargaGuest Relations

Dear LSeunghak Kim, Thank you for taking the time to review out hotel. We take guest feedback very seriously, and we regret that we fell short of meeting your expectations. Regarding the issues of the cleanliness, the problem has been communicated to the manager of the housekeeping department and we will do everything that we can to ensure that these problems will not occur again. If there is anything specific you would like to discuss or if there are further details you would like to share, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that aligns with your expectations.Sincerely,Emese Warga

Dear Valued Guest,Thank you for taking the time to share your recent experience at NH Collection Budapest City Center.We appreciate your feedback and are delighted to learn that you enjoyed your stay. Regarding the issues of the cleanliness, the problem has been communicated to the manager of the housekeeping department and we will do everything that we can to ensure that these problems will not occur again.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future for an even more enjoyable stay.Best regards,Emese Warga