Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 190 de 601 opiniones" "
10 - Excelente
190
Puntuación de 8, es decir, Bueno. Basada en 126 de 601 opiniones" "
8 - Bueno
126
Puntuación de 6, es decir, Aceptable. Basada en 113 de 601 opiniones" "
6 - Aceptable
113
Puntuación de 4, es decir, Malo. Basada en 84 de 601 opiniones" "
4 - Malo
84
Puntuación de 2, es decir, Terrible. Basada en 88 de 601 opiniones" "
2 - Terrible
88
6.8/10
Limpieza
7.6/10
Servicio y personal
6.8/10
Servicios
6.6/10
Condiciones de la propiedad
6.8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Brayan
14 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ok
Brayan
Se hospedó 2 noches en abril de 2024
2/10 Terrible
Gustavo
20 ene. 2024
Gustavo
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR, el 22 ene. 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
10/10 Excelente
Cecilia
3 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Súper Recomendable 👍
El alojamiento y la gente al servicio súper amable y todo muy servicial y Súper Bien 👍 también qué hay cerca centros comerciales y buenos restaurantes
Cecilia
Se hospedó 2 noches en septiembre de 2023
Respuesta de Darlene Sheridan, Assistant General Manager, el 4 sept. 2023
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our team hopes to have the chance to serve you again on your next visit
10/10 Excelente
escarlet
22 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente todo. Me fascina
escarlet
Se hospedó 1 noche en agosto de 2023
Respuesta de Sophia CSR, el 23 ago. 2023
Hello,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guests' ideas and suggestions. We would love to host you again.
8/10 Bueno
Omar
Viaje familiar
28 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Omar
Se hospedó 2 noches en julio de 2023
Respuesta de Sophia CSR, el 30 jul. 2023
Hello,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.
10/10 Excelente
Lina
Viaje en pareja, Viaje familiar
24 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buen hotel para hospedarse .
Lina
Se hospedó 2 noches en mayo de 2023
Respuesta de Scott Grant - Hotel Manager, el 25 may. 2023
Thank you! Thank you for a great stay and a kind review!Regards,
2/10 Terrible
Sasyme
Viaje familiar
1 nov. 2022
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel descuidado ruidosos sin servicio de toallas un depósito de 200 dlls la noche cuando el hotel no tiene nada
Sasyme
Respuesta de Melissa, el 7 nov. 2022
Gracias por estar con nosotros. No aceptamos un depósito de 200, nos disculpamos por cualquier confusión. Tenemos nuevos propietarios que ya están renovando el hotel. Esperamos que regrese y se quede con nosotros nuevamente.
10/10 Excelente
Brenden
Viaje en pareja
17 abr. 2024
Le gustó: Limpieza y servicio y personal
Great location staff was friendly
Brenden
Se hospedó 1 noche en abril de 2024
8/10 Bueno
Kaitlyn
Viaje en pareja
15 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bar food is not great but the hotel itself is nice. The rain was leaking through the roof on the 8th floor, and the walls are very thin. But overall it is a nice hotel.
Kaitlyn
Se hospedó 2 noches en abril de 2024
6/10 Aceptable
Dave
Viaje en grupo
14 abr. 2024
We enjoy the convenience of the location but the hotel is very “tired”. It could use some updated rooms. Pool is great. Love the atrium the pool is in.
Dave
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Ashley
Viaje en pareja
14 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was a decent enough hotel. The room was a bit of a fire hazard with one extension cord plugged in behind the bed with 8 different things plugged into it and twisted up. Hot water lacked in the shower in the morning. Otherwise was a nice hotel.
Ashley
Se hospedó 2 noches en abril de 2024
6/10 Aceptable
Orlando
Viaje familiar
14 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Overall this isnt a bad hotel. However the bed was hard as a rock, not enough pillows. We called the front desk to request a couple more and no one answered. The pool area was over crowded. Loud music playing late. I would NOT stay there again.
Orlando
Se hospedó 1 noche en abril de 2024
8/10 Bueno
Carmen
Viaje en pareja
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Godd for the price paid - great pool
Carmen
Se hospedó 1 noche en abril de 2024
2/10 Terrible
Margaret
Viaje en grupo, Viaje familiar
14 abr. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
The swimming pool was unavailable due to someone pooping in the pool.
Margaret
Se hospedó 2 noches en abril de 2024
8/10 Bueno
Alycia
14 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Probably need more clerks for a hotel this side. Clean, nicely located property.
Alycia
Se hospedó 1 noche en abril de 2024
2/10 Terrible
Nigel
Viaje familiar
13 abr. 2024
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
It was close to shopping and restaurants, however we were on the ground flood, and it rained last night, water came in through the window and SOAKED THE CARPET, with my bag on the floor, with my clothes in it, I told the front desk and all they said was sorry about that
Nigel
Se hospedó 1 noche en abril de 2024
6/10 Aceptable
Ali
13 abr. 2024
Ali
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Cornell
Viaje en pareja
13 abr. 2024
Le gustó: Servicios
I really like the property staff was friendly and helpful excellent location close to shopping and restaurants
Cornell
Se hospedó 1 noche en abril de 2024
2/10 Terrible
Mary Ellen
Viaje familiar
11 abr. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nothing - experience and room breakfast and pool area was all terrible.
Contacted head office via email twice with no response. Extremely frustrated and hope Expedia can help.
Mary Ellen
Se hospedó 2 noches en marzo de 2024
Respuesta de Karly, el 12 abr. 2024
Dear Mary Ellen,Thank you for the review. We are sorry to hear about your negative experience during your stay. We completely understand your disappointment and frustration as a result of all the issues you've mentioned. We will definitely take action and take steps to prevent similar incidents from happening in the future. We hope to see you back.
10/10 Excelente
Debra
Viaje familiar con niños
11 abr. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Front desk staff was very friendly and helpful.
Three night stay and never fresh towels, toilet paper or trash removal.
Skipped the breakfast after the first day.
Pool was wonderful.
Debra
Se hospedó 3 noches en abril de 2024
Respuesta de Karly, el 12 abr. 2024
Dear Debra,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
6/10 Aceptable
Christine
Viaje en pareja
6 abr. 2024
I guess it was a priced fairly for the condition of the room. Bathroom faucet leaked. Breakfast was just OK. A long check-in process, and poor customer service at checkout. Staff always on their personal cell phones. Asked to receive my bill via email, never got it. Not likely to stay there again.
Christine
Se hospedó 1 noche en abril de 2024
Respuesta de Karly, el 12 abr. 2024
Dear Christine,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.
8/10 Bueno
Louise
Viaje en grupo
4 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios
The property needs a little TLC, but overall very clean. The breakfast which was included left a lot to be desired.
Louise
Se hospedó 2 noches en abril de 2024
Respuesta de Karly, el 12 abr. 2024
Dear Louise,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excelente
Ali
Viaje de negocios, Viaje en pareja
3 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great!!
Ali
Se hospedó 5 noches en marzo de 2024
Respuesta de Karly, el 3 abr. 2024
Dear Ali,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
6/10 Aceptable
Lawrence, Tallahassee
Viaje familiar
2 abr. 2024
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Should be at least a 4 star hotel, but it's not. Needs to do better with details. Stayed 4 days: room never cleaned. No door card to ask for cleaning or no cleaning. Heating fan very noisy: had to keep shut off (fixed, then noisy within a few hours). Fridge not working at all. Replaced after second complaint. Ice machines only on a couple of the 8 floors and at the very end of the long hallway. Zero fruit at breakfast. Ask for wristband at breakfast. Silly. Staff just hands you one without verification. Once busy, no one needs to show one.
Lawrence
Se hospedó 4 noches en marzo de 2024
Respuesta de Karly, el 3 abr. 2024
Dear Lawrence,Thank you for the review. We are sorry to hear about your negative experience during your stay. We completely understand your disappointment and frustration as a result of all the issues you've mentioned. We will definitely take action and take steps to prevent similar incidents from happening in the future. We hope to see you back.
10/10 Excelente
Marcene
1 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent price
Great free breakfast
Staff was nice and lots of them too
Marcene
Se hospedó 1 noche en marzo de 2024
Respuesta de Karly, el 3 abr. 2024
Dear Marcene,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
10/10 Excelente
Vicky
1 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Vicky
Se hospedó 1 noche en marzo de 2024
Respuesta de Karly, el 3 abr. 2024
Dear Vicky,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
8/10 Bueno
Jade
1 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jade
Se hospedó 1 noche en marzo de 2024
Respuesta de Karly, el 3 abr. 2024
Jade,Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!
10/10 Excelente
melissa
1 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
melissa
Se hospedó 1 noche en marzo de 2024
Respuesta de Karly, el 3 abr. 2024
Dear Melissa,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
10/10 Excelente
Jhovan
Viaje familiar con niños
31 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent Localization! Spacious hotel rooms!
Close to the Walden Gallery Mall, Buffalo Downtown, Buffalo Museum of Science!
I definitely will come back to this hotel with my family next time in Buffalo, NY.
Jhovan
Se hospedó 2 noches en marzo de 2024
Respuesta de Karly, el 3 abr. 2024
Dear Jhovan,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
6/10 Aceptable
Aleksi
31 mar. 2024
Bring ear plugs. This hotel has paper thin walls. Also the complimentary breakfast ends at 9am and at exactly 9am and zero seconds they start to aggressively shutdown & cleanup so arrive early.
Aleksi
Se hospedó 1 noche en marzo de 2024
Respuesta de Karly, el 3 abr. 2024
Dear Aleksi,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.
10/10 Excelente
Alexandra
28 mar. 2024
Alexandra
Se hospedó 1 noche en marzo de 2024
Respuesta de Karly, el 29 mar. 2024
Dear Alexandra,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
2/10 Terrible
Latifah
25 mar. 2024
Latifah
Se hospedó 1 noche en marzo de 2024
2/10 Terrible
Latifah
Viaje familiar con niños
25 mar. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
There was no microwave in the room at I was told and the coffee maker is dirty and filter was left with coffee bag on the table no garbage bags and trash on the floor
Latifah
Se hospedó 1 noche en marzo de 2024
Respuesta de Karly, el 28 mar. 2024
Dear Latifah,Thank you for the review. We have communicated this issue with our team and are optimistic that the problem should not happen moving forward. We do hope you will consider staying with us again.
10/10 Excelente
Louis
21 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly
Louis
Se hospedó 1 noche en enero de 2024
Respuesta de Karly, el 28 mar. 2024
Dear Louis,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
8/10 Bueno
Alanna
Viaje familiar con niños
17 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios
Excellent staff and more than happy to assist but the property is run down and the rooms are dated. Old carpet.
Alanna
Se hospedó 1 noche en marzo de 2024
Respuesta de Karly, el 20 mar. 2024
Dear Alanna,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Bueno
Dave
Viaje familiar
17 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
We have stayed here many times. Not a big deal but stayed 2 nights and booked thru expedia. I asked if wanted a 3rd night would it be same rate and she said yes. When i asked after 1st night to extend the trip they said it was rate of that minute which was more than double so forced to not extend my stay there. Aswell there was no room service during our stay so had to ask for more towels. Rooms are thin so can hear "everythjng" next door so had to time our washroom visits. Otherwise ok. Still would stay again.
Dave
Se hospedó 2 noches en marzo de 2024
Respuesta de Karly, el 20 mar. 2024
Dear Dave,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excelente
Shiva
Viaje familiar
15 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place was good and staff cordial
Shiva
Se hospedó 1 noche en marzo de 2024
Respuesta de Karly, el 15 mar. 2024
Dear Shiva,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
4/10 Malo
Bryan
15 mar. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I paid for two queen beds and we had two full that were super uncomfortable. Pillows were awful. Toilet wasn’t connected to the floor. And the room was dirty. We couldn’t even utilize the support shuttle because the earliest it leaves is 0400. I had even called previously and they said it started at 0300. Never again. One positive was the staff. Very friendly and helpful.
Bryan
Se hospedó 1 noche en marzo de 2024
Respuesta de Karly, el 15 mar. 2024
Dear Bryan,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority, and we take what you have shared very seriously. Your review has been shared with management so that appropriate measures can be taken. We hope to see you again.
8/10 Bueno
Cara
Viaje familiar
13 mar. 2024
Conveniently located for us. The breakfast was filling and the pool was nice. The hotel needs some TLC but it was clean.
Cara
Se hospedó 2 noches en marzo de 2024
Respuesta de Karly , el 14 mar. 2024
Dear Cara,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Bueno
Kirsten
Viaje familiar con niños
13 mar. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The staff was amazing (jayden) ask for him he goes above and beyond to make sure you are happy. The pool was great the kids loved swimming in it, there is only one ice machine in the hotel and it was broken. They ran out of shampoo and there was 4 of us 2 women with long hsir with two tiny sample sized bottles. The phones didnt work, half the lights didnt either and questionsble stains on the curtains. The bathroom sink had cracks and the shower drain was brown. Jayden was the biggest highlight, he switched us to another room immediately .
Kirsten
Se hospedó 1 noche en marzo de 2024
Respuesta de Karly , el 14 mar. 2024
Dear Kirsten,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
2/10 Terrible
Michelle
3 mar. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would never go back!
Michelle
Se hospedó 1 noche en marzo de 2024
Respuesta de Karly , el 7 mar. 2024
Dear Michelle,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.
4/10 Malo
Lanie
3 mar. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lanie
Se hospedó 1 noche en marzo de 2024
Respuesta de Karly , el 7 mar. 2024
Lanie,Thank you for the review. We hope to see you back again soon!
2/10 Terrible
Konur
2 mar. 2024
No le gustó: Limpieza y servicio y personal
Konur
Se hospedó 1 noche en febrero de 2024
Respuesta de Karly , el 7 mar. 2024
Konur,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.
10/10 Excelente
Veronica
28 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff at the front desk were so welcoming and friendly. They also gave me some great advice for my next day of driving that saved me time on my overall trip.
Veronica
Se hospedó 1 noche en febrero de 2024
Respuesta de Karly, el 1 mar. 2024
Dear Veronica,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
6/10 Aceptable
Kimberly
26 feb. 2024
Kimberly
Se hospedó 1 noche en febrero de 2024
Respuesta de Karly, el 20 mar. 2024
Kimberly,Thank you so much for leaving a review. We hope to see you back again soon!
4/10 Malo
Amy
Viaje familiar
24 feb. 2024
Staff did what they could. The room we reserved was advertised as sleeping 5. But that wasn’t the case. The staff at the desk said that means they’ll get you a roll away cot if you need it. But none were available. So be careful there.
Amy
Se hospedó 1 noche en febrero de 2024
Respuesta de Karly, el 1 mar. 2024
Amy,Thank you for the review. We are sorry to hear about your negative experience during your stay. We completely understand your disappointment and frustration as a result of all the issues you've mentioned. We will definitely take action and take steps to prevent similar incidents from happening in the future. We hope to see you back.
6/10 Aceptable
Kristin
Viaje familiar con niños
22 feb. 2024
No le gustó: Servicios y condiciones de la propiedad
They decided to do monthly pool maintenance during local winter break so the pool was not available the morning we woke up and the kids wanted swim. They finished maintenance around 11:50, check out is 11 I asked for a late check out they said 12 is the latest. So taking my kids for a swim during their winter break was a waste of time.
Kristin
Se hospedó 1 noche en febrero de 2024
Respuesta de Karly, el 1 mar. 2024
Dear Kristin,Thank you for the review. We are sorry to hear about your negative experience during your stay. We completely understand your disappointment and frustration as a result of all the issues you've mentioned. We will definitely take action and take steps to prevent similar incidents from happening in the future. We hope to see you back.
6/10 Aceptable
Anthony
Viaje en pareja
17 feb. 2024
No le gustó: Condiciones de la propiedad
the room looked modern but we found out alot of things were broken or didn't work properly. Even the toaster didn't work so everyone had cold toast for breakfast.
Anthony
Se hospedó 3 noches en febrero de 2024
Respuesta de Sophia CSR, el 19 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We have spoken to the concerned person, and we wish to serve you better the next time. We will always ensure that we keep delighting you with our facilities and services.
8/10 Bueno
Kim
14 feb. 2024
Le gustó: Limpieza y servicio y personal
Kim
Se hospedó 1 noche en febrero de 2024
Respuesta de Karly, el 15 feb. 2024
Kim,Thank you so much for the review. Please let us know what we can do to earn a 5/5 on your next stay with us! We hope to see you back soon!
8/10 Bueno
Nick
Viaje en pareja
14 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a very accessible, staff was very helpful and responsive, the only thing is its still finishing up renovations but overall great experience!!!
Nick
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 15 feb. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!