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Opiniones de DoubleTree by Hilton Calgary North

3 out of 5
DoubleTree by Hilton Calgary North
2120 16 Avenue N.E., Calgary, AB

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 145 de 256 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 62 de 256 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 24 de 256 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 256 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 256 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Stefanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent service
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Services Team, el 5 ago. 2023
Thank you for staying with us at the DoubleTree by Hilton Calgary North. We appreciate your feedback and hope to see you again.

10/10 Excelente

Jose Elias

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
None
Se hospedó 2 noches en julio de 2023
Respuesta de Guest Services Team, el 10 jul. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, as your comments will help us as we continually work to improve our guest experience. At the onset, please accept our sincere apologies for not delivering our service as per your expectation. I hope that you will give us another opportunity to serve you better in the near future. Sincerely, Guest Services Team

10/10 Excelente

CHRISTA, MASKWACIS

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Aside looking for parking each time we returned the stay was comfortable, the upgrades are nice - hotel was packed but we had a great sleep.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

lovly

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was so nice and helpful. The rooms were smaller than I thought but it’s worked
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services Team, el 17 abr. 2024
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

8/10 Bueno

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful hotel and room, love the view of the mountains from my room
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services Team, el 17 abr. 2024
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

8/10 Bueno

David, Water Valley

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
A nice place to stay gor an evening or two, I will come back when I am in town
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services Team, el 17 abr. 2024
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Giselle

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very safe and staff were very helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Team, el 1 abr. 2024
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

alexa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff very polite and friendly. The property is so beautiful inside, and the beds are very comfy. Only thing was when we went swimming there was no towels for almost an hour
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Team, el 30 mar. 2024
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

6/10 Aceptable

Serge

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
.
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Services Team, el 30 mar. 2024
We are glad you enjoyed your stay with us, we hope to see you again soon !

10/10 Excelente

zaira

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 29 mar. 2024
We are glad you enjoyed your stay with us, we hope to see you again soon !

10/10 Excelente

stephen

Le gustó: Limpieza y servicio y personal
Very good
Se hospedó 2 noches en marzo de 2024
Respuesta de Donnabel D., el 25 mar. 2024
Hi Stephen,We’re really grateful and appreciate you taking the time to share your experience with us. We hope to see you again soon!

8/10 Bueno

Walter

Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Services Team, el 17 abr. 2024
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Nancy Araiza

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024
Respuesta de Donnabel Dimasangal, el 18 mar. 2024
Hi Nancy,We’re really grateful and appreciate you taking the time to share your experience with us. We hope to see you again soon!

2/10 Terrible

Warren van

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very rude and unhelpful staff. Moved across to the Holiday Inn was great
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office, el 11 mar. 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excelente

Angela

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff during our stay were outstanding.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office, el 11 mar. 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excelente

Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office, el 3 mar. 2024
Thank you for your feedback. Hope to see you again soon.

8/10 Bueno

Madison

Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services, el 20 mar. 2024
We are glad you enjoyed your stay with us, we hope to see you again soon!

2/10 Terrible

Cesar

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Called the front desk and room service multiple times and nobody answered. Went down to the desk but they said they couldn't get us ketchup because they were short staffed.
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services, el 21 feb. 2024
Dear Cesar,I sincerely apologize for the inconvenience you encountered during your stay. It’s disheartening to hear that you faced difficulties reaching the front desk and room service. We understand how frustrating it can be when communication channels are unresponsive.Regarding the ketchup situation, I apologize for the inconvenience. Our team is working diligently to address staffing challenges and improve our service. We appreciate your patience and understanding.Please know that your feedback is valuable to us, and we will take steps to ensure better communication and responsiveness in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for choosing The DoubleTree by Hilton Calgary North, and we hope to have the opportunity to serve you better in the future.Sincerely, Guest Services

10/10 Excelente

Courtney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 21 feb. 2024
We are glad you enjoyed your stay with us, we hope to see you again soon!

10/10 Excelente

Ketan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 21 feb. 2024
We are glad you enjoyed your stay with us, we hope to see you again soon!

8/10 Bueno

Gabriel

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 21 feb. 2024
We are glad you enjoyed your stay with us, we hope to see you again soon!

10/10 Excelente

april

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 21 feb. 2024
We are glad you enjoyed your stay with us, we hope to see you again soon!

10/10 Excelente

??

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 21 feb. 2024
We are glad you enjoyed your stay with us, we hope to see you again soon!

8/10 Bueno

Charles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Familiar. Pleasant and helpful staff. Close to downtown. Good breakfast.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 21 feb. 2024
We are glad you enjoyed your stay with us, we hope to see you again soon!

10/10 Excelente

Reagan

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 21 feb. 2024
We are glad you enjoyed your stay with us, we hope to see you again soon!

10/10 Excelente

Adrienne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We really appreciated how pet friendly and accommodating this hotel was! Every staff member was kind and helpful as well, which made the overall experience great. We had a wonderful stay and our puppy had a blast!
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 21 feb. 2024
We are glad you enjoyed your stay with us, we hope to see you again soon!

8/10 Bueno

Curtis

Se hospedó 2 noches en enero de 2024
Respuesta de Guest Services Team, el 19 ene. 2024
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed multiple times now. awesome hotel. located in and industrial area.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services Team, el 9 ene. 2024
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Reza

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Guest Services, el 21 feb. 2024
We are glad you enjoyed your stay with us, we hope to see you again soon!

10/10 Excelente

Yuankai

Le gustó: Condiciones de la propiedad
Se hospedó 9 noches en diciembre de 2023
Respuesta de Guest Services Team, el 7 ene. 2024
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Debbi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pool was huge and warm and lovely.. Bed was heavenly. Staff were flexible with me when I checked out late and very friendly in general. It was a good location for my needs. Would stay again.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Guest Services Team, el 29 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Darlene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 21 feb. 2024
We are glad you enjoyed your stay with us, we hope to see you again soon!

10/10 Excelente

Erna

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Team, el 26 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Carol

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Team, el 24 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

2/10 Terrible

Malcolm

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The card reader didnt work and there for we couldnt check in wouldnt reccomend this place to anyone once their credit machines wouldnt work they demanded a 300$ cash deposit instead even though it was a fault on the companys end
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Team, el 24 dic. 2023
Hello Malcolm,Thank you for taking the moment to share your experience. Unfortunately, we do not accept cash or debit cards at this property. Regarding the credit card terminal, we encountered no problems with any other guest. Please contact you bank since security protocols may occasionally be the cause. We apologize for any inconvenience this may have caused to you.Yours in Hospitality,Guest Services Team

10/10 Excelente

Lindsey

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 18 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

8/10 Bueno

Alisha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 18 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

8/10 Bueno

Holly

Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Services Team, el 13 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

8/10 Bueno

Jennifer

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The DoubleTree off 16th
Great Service and drinks in the Lobby Bar. Rooms were decent size, nice and clean & well priced!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Team, el 12 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Cheyenne, Vienna

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were super friendly and accommodating to all of our needs for me and my pup :) will definitely stay here again!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Team, el 11 dic. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Colin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was super friendly and very helpful! There was a Christmas party going on, so the parking was not the greatest.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Team, el 11 dic. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Keira

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was very clean elegant and nice. Staff was great. Pool was well kept!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Team, el 12 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Darrell

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Team, el 12 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Rui, Edmonton

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Services Team, el 12 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Lea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Team, el 12 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Sjaane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely property
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Team, el 12 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Tatiana, Burnaby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Services Team, el 5 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

LUYUE

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Team, el 24 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

8/10 Bueno

Bob

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Very nice upgrade of a old hotel
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Team, el 5 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Erna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing..Very nice and clean.highly recomended⭐️⭐️
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Team, el 5 dic. 2023
Thank you for taking the moment to share your experience for your recent stay with us. We are glad you enjoyed your stay. We hope to see you again soon!