We are asked how many people are staying in the room, but when we asked for sheets for the pull-out bed, they didn’t have any in stock so we had to use a towel for a pillow and flat sheets given to us. Second out shower was clogged and other people’s hair was disgustingly backing up into the tub, plus the shower was leaking. Next the hot tub was out of service even though we were told it would be fixed by the morning, our key cards worked only sometimes, and there were no towels in the pool area despite numerous requests. The only good thing about this hotel was the breakfast and the attentiveness of the staff in the breakfast area. The front desk can only do what they can because they were alone, but it seemed like the rest of the staff were out to lunch.