Ropa de cama de alta calidad y caja de seguridad en la habitación

Opiniones de Adina Serviced Apartments Canberra Dickson

4 out of 5
Adina Serviced Apartments Canberra Dickson
45 Dooring Street, Dickson, ACT

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 586 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 305 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 76 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 24 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 1002 opiniones" "

9.4/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Douglas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Everything was wonderful, especially the helpful staff. However, an electrician meeds to inspect the wiring connections. After we used the washer, the electric cut off several times in the bathroom and other arras. If thete is a short circuit, it may be a sagety hauatd.
Se hospedó 3 noches en febrero de 2024
Respuesta de Aryan, el 26 feb. 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Warm regards,Aryan Hotel Duty ManagerAdina Serviced Apartments Canberra Dickson

8/10 Bueno

David

Le gustó: Servicio y personal
Se hospedó 2 noches en diciembre de 2023
Respuesta de Aryan, el 11 ene. 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,Adina Serviced Apartments Canberra Dickson

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Adina is number one
Se hospedó 3 noches en diciembre de 2023
Respuesta de Lucy , el 19 dic. 2023
Dear Michael, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. Your kind words mean a lot to us and serve as a great source of motivation for our team. We strive to provide excellent service, and we truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future. Once again, thank you for your positive feedback. It was a pleasure having you as our guest. Warm regards, LucyAdina Serviced Apartments Canberra Dickson

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
Good for one night. Beds were super soft, but some might like that. The carpet floor wasn’t the cleanest.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Aryan, el 15 dic. 2023
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,Adina Serviced Apartments Canberra Dickson

10/10 Excelente

P

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Se hospedó 1 noche en diciembre de 2023
Respuesta de Aryan, el 15 dic. 2023
Dear P,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,Adina Serviced Apartments Canberra Dickson

10/10 Excelente

Michelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was just what we need for our short break .
Se hospedó 2 noches en diciembre de 2023
Respuesta de Aryan, el 8 dic. 2023
Dear Michelle,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

8/10 Bueno

Robert

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Canberra-a heat place to visit
3 night stay in Premium Studio. Overall stay was good. Hotel is in good location and driving in Canberra at the weekend when we visited was easy. Charging for parking was not clear enough when booked. At $15 per day when parking over the weekend across most of the places we visited was free seemed a bit much. Having said that, we found on site parking to be good, secure and kept the car cool. The room we had,102, was on the cool side of the building which was fine for us. Unfortunately, the drains in the bathroom smelled, even after running water. We reported to reception on leaving but put up with the smell when there-we just did not want the hassle of complaining or moving room. We did notice dust in and around the bed, questioning the level of cleaning in certain areas. The room was spacious and we had no problems with noise. The reception person could have been a bit more welcoming. Canberra is a great place to visit, with much to see. We will recommend a visit.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Aryan, el 2 dic. 2023
Dear Robert,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.Your kind words mean a lot to us and serve as a great source of motivation for our team. We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations.We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

8/10 Bueno

Tanya

Se hospedó 1 noche en noviembre de 2023
Respuesta de Aryan, el 3 dic. 2023
Dear Tanya,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and well proportioned. Trouble with sink plug and rangehood which we reported and hopefully will be soon fixed. Enjoyed our stay.
Se hospedó 3 noches en octubre de 2023
Respuesta de Aryan, el 3 dic. 2023
Dear John,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 Excelente

Ken

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent rooms and value for money
Se hospedó 1 noche en octubre de 2023
Respuesta de Aryan, el 3 dic. 2023
Dear Ken,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 Excelente

David

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Modern, central location, Ricardo at the front desk was awesome re service (thank you!). Would stay there again.
Se hospedó 4 noches en octubre de 2023
Respuesta de Aryan, el 3 dic. 2023
Dear David,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 Excelente

Lindy

Viaje en pareja
Le gustó: Limpieza y servicios
Good quiet location. Close to shops and easy access to major sights.
Se hospedó 2 noches en octubre de 2023
Respuesta de Aryan, el 3 dic. 2023
Dear Lindy,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and comfortable but television sound stuck way too soft.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Xueyu

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet during night
Se hospedó 2 noches en octubre de 2023
Respuesta de Ricardo Phelan, el 15 oct. 2023
Dear Xueyu, Thank you for taking the time to leave this feedback, we appreciate the kind words.I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

10/10 Excelente

Kim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service. Staff were friendly & helpful. Will be staying here again
Se hospedó 2 noches en octubre de 2023
Respuesta de Ricardo Phelan, el 9 oct. 2023
Dear Kim, Thank you for taking the time to leave this review. We look forward to welcoming you back to the hotel.Warm Regards,Ricardo Phelan - Duty Manager

10/10 Excelente

Anansit

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice staff and service, the room very clean.
Se hospedó 2 noches en octubre de 2023
Respuesta de Ricardo Phelan, el 9 oct. 2023
Dear AnansitThank you for taking the time to leave this review, we look forward to welcome you back to the hotel. Warmest Regards,Ricardo Phelan - Duty Manager

4/10 Malo

Narelle

Viaje de negocios
No le gustó: Comodidad de las habitaciones
Not happy the room I got this time it was small out of the way with a tiny balcony. I was charged more for this room than I did last time for a 1 bed apartment which I liked? This time I stayed 2 nights. Hotels.com charged my card $32 more for the Tuesday night compared to the Monday night - this was not shown at time of booking and was given no explanation for this.
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Claire

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
We thought by the advert we would have a room with a kitchen. A kettle & poorly equipped tea & coffee qualifies
Se hospedó 7 noches en septiembre de 2023
Respuesta de Ricardo Phelan, el 16 oct. 2023
Dear Claire,Thank you for taking the time to leave feedback.I am saddened to hear that the expectations of the room was not up to your standard. After investigating this reservation you had booked a Queen Room which unfortunately does not come with a kitchen. Our Studio rooms and above come fully equipped with kitchens. Rest assured I want to apologize for the inconvenience's that was caused throughout the time with the replenishments of the tea and coffee. I have passed this information over to managementIf you have any other questions or concerns please don't hesitate to email me directly rphelan@tfehotels.com. I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan

10/10 Excelente

Susan

Se hospedó 2 noches en septiembre de 2023
Respuesta de Aryan, el 2 dic. 2023
Dear Susan,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

8/10 Bueno

Paul

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Close to the Ainsley football club, great venue, walking distance from here. 5 minute drive into the city or catch the light rail.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ricardo Phelan, el 16 oct. 2023
Dear Paul, Thank you for taking the time to leave this feedback, very useful information for new people who are travelling through Dickson and need some places to check out.I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan

4/10 Malo

Kellie

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
I booked for 3 people and was given a room with 1 queen size bed. The gentleman at reception was dismissive and sat with his headphones on listening to music. We called reception 5 times and he didn't answer because he had his headphones on. Based on customer service alone I would not stay here again.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Catherine

Se hospedó 1 noche en septiembre de 2023
Respuesta de Ricardo, el 15 oct. 2023
Dear Catherine, Thank you for taking the time to leave this review, I happy to hear that it was a 5/5 stay ! I look forward to welcoming you back to the hotel again soon.Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

8/10 Bueno

Martin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Balcony in every room. Close to transport links. Quiet.
Se hospedó 2 noches en agosto de 2023
Respuesta de Ricardo Phelan, el 15 oct. 2023
Dear Martin, Thank you for taking the time to leave this review. We appreciate the feedback. I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

6/10 Aceptable

Dr Keith

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Two Days in Central Canberra
The Adina in Dickson was functional in most ways. The Wi-Fi log in seems to be permanently a problem. So, when you ring to ask if there is an issue, they have an immediate work around. The parking is plentiful. Food options all need a vehicle other than the Ainslie Football Club
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Raymond

Le gustó: Limpieza y servicio y personal
Price
Se hospedó 1 noche en agosto de 2023
Respuesta de Ricardo Phelan, el 15 oct. 2023
Dear RaymondThank you for taking the time to leave this review, we appreciate the feedback.I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

10/10 Excelente

Stephen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place.
Se hospedó 1 noche en agosto de 2023
Respuesta de Ricardo Phelan, el 15 oct. 2023
Dear Stephen, Thank you for taking the time to leave this review, we appreciate the 5* I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

10/10 Excelente

Harvindef

Se hospedó 2 noches en agosto de 2023
Respuesta de Ricardo Phelan, el 15 oct. 2023
Dear Harvindef, Thank you for taking the time to leave this review, we appreciate the 5* I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

8/10 Bueno

Sandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and tidy ,staff very pleasant ,convenient to transport also quiet location .
Se hospedó 3 noches en agosto de 2023
Respuesta de Ricardo Phelan, el 15 oct. 2023
Dear Sandra,Thank you for the lovely feedback! We appreciate the kind words. I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

10/10 Excelente

Lynette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It’s very clean and quiet!
Se hospedó 1 noche en agosto de 2023
Respuesta de Kimberly | Relief Duty Manager, el 19 ago. 2023
Dear Lynette,I can’t express enough how overwhelmed we are with your very generous review in respect to your recent visit at Adina Dickson Canberra. We appreciate your feedback as it allows us to grow our business.We take great pleasure in knowing that everything exceeded your expectations and that you had a highly positive experience with us. Our top priority is to ensure that our guests feel comfortable and receive exceptional service throughout their stay. We eagerly anticipate the opportunity to welcome you back soon. It would be our honour to accommodate you again.

8/10 Bueno

Adam

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great quiet room, bed was nice and room had good blackout curtains. minor issues such as hotel did not have a record of some of the booking inclusions (Expedia included late check out and parking included), hotel did provided free parking after saying this (however advised me that it was not included with the booking and should have been extra). The room had a TV in the main area and the bedroom, the TV remote only controlled the main TV, it did not change the channels in the bedroom (no other remote was in the room). The bathroom had children sized towels. Beyond that was an enjoyable stay. I am likely to stay there again.
Se hospedó 1 noche en agosto de 2023
Respuesta de Kimberly | Relief Duty Manager, el 19 ago. 2023
Dear Adam, Thank you for taking the time to share your feedback with us. I am pleased to hear that you had an enjoyable stay with us. In regards to the housekeeping concerns you have raised, this has been addressed with our housekeeping manager, and we will strive to improve going forward. I would like to take this time to thank you for bringing this to our attention. I have passed on your feedback to our team and we cannot wait to welcome you again in the future.

8/10 Bueno

Azam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good service
Se hospedó 2 noches en agosto de 2023
Respuesta de Kimberly | Relief Duty Manager, el 19 ago. 2023
Dear Azam, Thank you for taking the time to share your feedback with us. I am pleased to hear that you had an enjoyable stay with us. We are looking forward to welcoming you again in the future.

8/10 Bueno

Robert

Liam was very helpful. Cleaning staff were very helpful. Basement lift entrances were grubby.
Se hospedó 7 noches en julio de 2023
Respuesta de Kimberly | Relief Duty Manager, el 19 ago. 2023
Dear Robert,Thank you so much for leaving a review of the hotel. Thank you for recognizing our staff, they are valuable assets and your satisfaction really serves as a great motivation to all of us. In regards to the housekeeping concerns you have raised, this has been addressed with our housekeeping manager, and we will strive to improve going forward. I would like to take this time to thank you for bringing this to our attention. I have passed on your feedback to our team and we cannot wait to welcome you again in the future.

8/10 Bueno

won

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Quite spacious & king size bed
very spacious & king size bed which is very comfortable to sleep. Only reason i didn't give a 5star review was a attitude of receptionist on front desk as i arrived . another person & i walked in same time , receptionist was talking over the phone without any eye contact nor any gesture to say hello for a couple of minutes
Se hospedó 1 noche en agosto de 2023
Respuesta de Kimberly | Relief Duty Manager, el 15 ago. 2023
Dear Won, We are overjoyed to learn that you had a wonderful time during your stay with us, and we want to extend our sincere appreciation for taking the time to share your experience. Upon reviewing your comments, I would like to extend my sincere apologies for any inconvenience you experienced during the check-in process. We are committed to continuous improvement, and your feedback will help us prioritize enhancing our customer service and staff training. We appreciate you bringing this matter to our attention. We eagerly await the opportunity to welcome you back in the near future.

10/10 Excelente

Melissa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was perfect with a lovely view, would definitely come back here
Se hospedó 2 noches en agosto de 2023
Respuesta de Kimberly | Relief Duty Manager, el 13 ago. 2023
Dear Melissa,We are delighted to receive your message! Thank you for providing us with your feedback. We take great pleasure in knowing that everything exceeded your expectations and that you had a highly positive experience with us. Our top priority is to ensure that our guests feel comfortable and receive exceptional service throughout their stay. We eagerly anticipate the opportunity to welcome you back soon. It would be our honour to accommodate you again!

10/10 Excelente

Robert, Eaglehawk

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was comfortable and spacious, ideal for our requirements. Close to AIS and fast internet. Nearby restaurants were excellent.
Se hospedó 4 noches en julio de 2023
Respuesta de Kimberly | Relief Duty Manager, el 12 ago. 2023
Dear Robert,Thank you for choosing to stay at Adina Dickson and for taking the time to provide us with a great review of our hotel. We appreciate your feedback as it allows us to grow our business.We are beyond thrilled to read that you enjoyed your experience with us and look forward to welcoming you back soon!

8/10 Bueno

Scott, Cranebrook

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed here for three nights for work. Room was nice, staff was helpful and the location was good.
Se hospedó 3 noches en agosto de 2023
Respuesta de Kimberly | Relief Duty Manager, el 12 ago. 2023
Dear Scott,We are delighted to receive your message! Thank you for providing us with your feedback. We eagerly anticipate the opportunity to welcome you back soon. It would be our honour to accommodate you again.

10/10 Excelente

Tracey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Kimberly | Relief Duty Manager, el 12 ago. 2023
Dear Tracey,Thank you for choosing to stay at Adina Dickson and for taking the time to provide us with a great review of our hotel. We appreciate your feedback as it allows us to grow our business.We are beyond thrilled to read that you enjoyed your experience with us and look forward to welcoming you back soon!

4/10 Malo

Craig

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
I booked a queen bed and was given a room with 2 singles pushed together (no mattress over the top).was upgraded to a 1 bedroom room (thank you), but this was very dirty and had cigarette ash all over the balcony and the room stunk.This place needs a serious clean! Won’t stay again
Se hospedó 4 noches en julio de 2023
Respuesta de Adina Dickson Canberra Team, el 13 ago. 2023
Dear Craig, Thank you for taking the time to share your feedback with us. In regards to the housekeeping concerns you have raised, we have promptly shared them with our team to ensure that we pay attention to these crucial details going forward. . We are committed to continuous improvement, and your feedback will help us prioritize enhancing our customer service and staff training. Please accept our sincere apologies for any inconvenience caused by this incident. We genuinely look forward to the possibility of welcoming you back in the future, and we assure you that we will make every effort to ensure your utmost comfort during your next stay.

10/10 Excelente

Jaswant

Se hospedó 1 noche en julio de 2023
Respuesta de Kimberly | Relief Duty Manager, el 12 ago. 2023
Dear Jaswant,Thank you for choosing to stay at Adina Dickson and for taking the time to provide us with a great review of our hotel. We appreciate your feedback as it allows us to grow our business.We are beyond thrilled to read that you enjoyed your experience with us and look forward to welcoming you back soon!

2/10 Terrible

Victoria

Se hospedó 1 noche en junio de 2023
Respuesta de Vanessa, el 24 jul. 2023
Dear Victoria,Thank you for your feedback.Kind Regards,Vanessa Kleinschuster Receptionist

6/10 Aceptable

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Booked 2 x double beds, checked in and found only 1 x queen bed. Returned to check in and staff organised different room with 2 x single beds. However, beds were side-by-side with no gap, which made for very uncomfortable sleeping arrangements.
Se hospedó 1 noche en junio de 2023
Respuesta de Adina Serviced Apartments Canberra Dickson, el 27 jun. 2023
Dear Michael,We express our gratitude for taking the time to complete our post-stay survey regarding your recent stay with us.We sincerely apologise for the unfortunate incidents that occurred during your stay. We strive to provide superior service to our guests and ensure that their visit is enjoyable. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. Rest assured that we will address the situation promptly with the appropriate managers.We look forward to the opportunity to accommodate you again in the near future and provide you with a more enjoyable experience.Best regards,Scharbel The Adina Serviced Apartments Team

4/10 Malo

Lynette

Le gustó: Limpieza
No le gustó: Servicio y personal y comodidad de las habitaciones
Won't be back.
Temperature in the room was stifling and air con didn't work effectively. Took 3 mentions to staff to get any action. Parking was an expensive add on. Lovely restaurant at the hotel nearby - would stay there next time.
Se hospedó 3 noches en junio de 2023
Respuesta de Adina Serviced Apartments Canberra Dickson, el 22 jun. 2023
Dear Lynette,Thank you for sharing your review with us. We sincerely apologize for the inconvenience caused by the non-functioning air conditioner and the delay in service from our staff. We understand how important these amenities are for a comfortable stay, and we regret any discomfort you may have experienced.We appreciate your understanding and are glad to see that despite these issues, your overall experience was not negatively affected. Our team took immediate action to address the situation, and we're grateful that it didn't overshadow your stay with us.We are delighted to learn that you would consider staying with us again in the future. Your satisfaction is our top priority, and we assure you that we will strive to provide an even better experience during your next visit. We eagerly look forward to welcoming you back soon.Best regards,Scharbel The Adina Serviced Apartments Team

10/10 Excelente

Narelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2023
Respuesta de Adina Serviced Apartments Canberra Dickson, el 22 jun. 2023
Hi Narelle,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,The Adina Serviced Apartments Canberra Dickson Team

8/10 Bueno

Jenny

Se hospedó 1 noche en junio de 2023
Respuesta de Kimberly | Relief Duty Manager, el 12 ago. 2023
Dear Jenny, It is our pleasure to read your valuable feedback. It is a joy to know that our services and facilities were up to expectations. We were delighted to have you as a guest at our property, and we look forward to the next time you visit us.

10/10 Excelente

Penny

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Will stay here again
Se hospedó 2 noches en junio de 2023
Respuesta de Adina Serviced Apartments Canberra Dickson, el 5 jun. 2023
Dear Penny,Thank you for your wonderful feedback.We are thrilled to hear that you had a memorable experience during your stay with us.We look forward to your return visit soon.Kind regards,The Reception Team

10/10 Excelente

Deborah

Se hospedó 2 noches en mayo de 2023
Respuesta de Adina Serviced Apartments Canberra Dickson, el 27 jun. 2023
Hi Deborah,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Scharbel The Adina Serviced Apartments Team

10/10 Excelente

Kim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good. Will stay again.
Se hospedó 2 noches en junio de 2023
Respuesta de Adina Serviced Apartments Canberra Dickson, el 5 jun. 2023
Dear Kim,Thank you for your feedback. We are delighted to see you had an amazing experience with us.Best regards,The Reception Team

10/10 Excelente

Grant

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de Adina Serviced Apartments Canberra Dickson, el 24 may. 2023
Hi Grant, Thank you for sharing your review based on your recent stay at Adina Serviced Apartments Canberra Dickson. We are delighted to see that you had a wonderful experience with us! We couldn't be happier to know that our guests had a wonderful stay in Canberra.We are looking forward to welcoming you in the near future!Kind regards,Scharbel Jung The Adina Serviced Apartments Team

4/10 Malo

Sue

Le gustó: Limpieza, servicio y personal, servicios
No movie access in room 708 only 3 pillows not of great quality awkward toilet roll holder access
Se hospedó 1 noche en mayo de 2023
Respuesta de Adina Serviced Apartments Canberra Dickson, el 21 may. 2023
Dear Sue,Thank you for taking the time to review your stay with us. I am sorry to hear that your recent stay did not meet expectations. If you have any other feedback that will help us improve our services or our facilities, please do not hesitate to contact us.I hope you give us the opportunity to welcome you back in the future to show you the improvements we make based on our guests' feedback.Kind regards, Scharbel Jung The Adina Serviced Apartments Team

4/10 Malo

Viviana, catalina

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Very dirty , windows not cleaned , bathroom was dirty dust covered walls mattress was disgusting was sunk in the middle and very old all in all a very disappointing stay.
Se hospedó 1 noche en abril de 2023
Respuesta de Adina Serviced Apartments Canberra Dickson, el 17 abr. 2023
Dear Viviana,Thank you for taking the time to review your recent stay with us.I am so sorry to hear that your experience did not meet expectations. I have raised the feedback you have outlined in your review with our housekeeping manager to ensure that your concerns are followed up on and to ensure they do not occur again. Thank you for bringing these issues to our attention. Once more, I genuinely apologise for any negative experience you had during your stay, and I hope that you will give us a second chance to welcome you back to the hotel in the future to show you the improvements we make based on our guests' feedback.Warm regards,Scharbel Jung The Adina Team