Vista desde la habitación

Opiniones de Crowne Plaza Canberra, an IHG Hotel

4 out of 5
Crowne Plaza Canberra, an IHG Hotel
1 Binara Street, Canberra, ACT

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 453 de 1005 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 328 de 1005 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 139 de 1005 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 64 de 1005 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 1005 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Miguel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Bob

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicios
The hotel is tired with the exception of the elevators which are very fast and reliable.
Se hospedó 2 noches en marzo de 2024
Respuesta de Crowne Plaza CANBERRA, el 18 mar. 2024
Dear Bob, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

6/10 Aceptable

Yan

Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
This place in a great location, room is clean. unfortunately all good things ends there. staff had trouble to find my booking, very noisy Saturday night inside and outside the hotel. Room is dated especially bathroom, definitely need some new towels, the current one is close to rags. The restaurant use to be good but not anymore. Shoestring fries are super dry and the soup has no taste.
Se hospedó 1 noche en marzo de 2024
Respuesta de Crowne Plaza Canberra, el 18 mar. 2024
Dear Yan, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 2 noches en marzo de 2024
Respuesta de Crowne Plaza CANBERRA, el 18 mar. 2024
Dear Jennifer,Thank you so much for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

6/10 Aceptable

Nick

Viaje familiar
Le gustó: Servicio y personal
Tired old hotel but does the job fine.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Team, el 10 mar. 2024
Dear Nick, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

6/10 Aceptable

VANESSA

No le gustó: Servicio y personal
Location was the best thing about this hotel, busy hotel with a great breakfast buffet. Breakfast buffet is gluten-free friendly and foods are labelled which is nice with a separate gluten-free station and toaster. The rooms are very dated, however clean for what they are, cracked tiles in the bathroom. Barely existent water pressure and mould on bottom of the shower curtain. Service upon check-in from office manager was fantastic. However the service in the hotel was substandard at best- took over 25 minutes to get a coffee on the first morning, and even then we had to leave and never ended up getting it. On the second morning, it took 20 minutes to get a coffee and a further 15 to get a hot chocolate. Excessively slow . No concierge available at all to help with bags upon either check-in or check out. No one checked the booking notes either - (my daughter and husband have severe feather/down allergies and I’d requested and phoned the week prior to confirm that bedding without feathers would be used- they reassured me it would be fine) within minutes of our arrival my daughter needed to use her medication as she was finding breathing difficult. Room had 8 feather pillows and beds had feather doonas. Was very disappointed and probably won’t be returning. Waste of money for us.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Office Team, el 10 mar. 2024
Dear Vanessa, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Excelente

Diane

Le gustó: Limpieza
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Office Team, el 10 mar. 2024
Dear Diane, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

8/10 Bueno

edgar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good value for money and excellent service
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management, el 29 feb. 2024
Dear Edgar, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Excelente

Herb

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management, el 29 feb. 2024
Dear Herb, Thank you very much for the 5/5 score. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

4/10 Malo

Walid

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management, el 29 feb. 2024
Dear Walid, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Excelente

Anthea

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable and convenient
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management, el 26 feb. 2024
Dear Anthea, Thank you very much for the 5/5 score. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

6/10 Aceptable

Xiu An

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
When you take showers water went out . It made the floor wet.. very bad.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management, el 25 feb. 2024
Dear Xiu, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please contact us directly at 02 6274 5500. Sincerely, Crowne Plaza Canberra

8/10 Bueno

Lucia Magallanes

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good except no water bottle as complimentary. Mostly hotels have a complimentary bottle water. Expecting for these type of hotel have. There is but you have to pay and expensive.
Se hospedó 1 noche en febrero de 2024
Respuesta de Crowne Plaza Canberra, el 12 feb. 2024
Dear Lucia, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bueno

Tim

Se hospedó 2 noches en febrero de 2024
Respuesta de Crowne Plaza CANBERRA, el 21 mar. 2024
Dear Tim, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Excelente

Richard

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great except for the dining experience. I was expecting a meal to match the rest of the place but unfortunately it was a great disappointment. If what l got was the best your chef could do, then its time you got a new chef.
Se hospedó 3 noches en enero de 2024
Respuesta de Crowne Plaza Canberra, el 11 feb. 2024
Dear Richard, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excelente

Louise

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Large but well appointed property right near the centre of Civic. Had to pay for parking which was a bummer but had above ground parking as well which suited our over height vehicle.
Se hospedó 1 noche en enero de 2024
Respuesta de Crowne Plaza, el 20 ene. 2024
Dear Louise, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Crowne Plaza, el 20 ene. 2024
Dear John,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 Bueno

Alexander

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Crowne Plaza Canberra, el 15 ene. 2024
Dear Alexander, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

4/10 Malo

Yanjun

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
I never thought that the equipment of casino hotels in the capital city would be so poor and backward! The bathroom is very old, very disappointing, not worth the price! Will not patronize again
Se hospedó 2 noches en enero de 2024
Respuesta de Crowne Plaza Canberra, el 13 ene. 2024
Dear Yanjun, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excelente

Eric

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Crowne Plaza CANBERRA, el 13 ene. 2024
Dear Eric,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 Excelente

Annamaria

Se hospedó 1 noche en enero de 2024
Respuesta de Crowne Plaza CANBERRA, el 27 ene. 2024
Dear Annamaria,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 Bueno

Anne, Wattle Grove

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 2 noches en diciembre de 2023
Respuesta de Crowne Plaza, el 13 ene. 2024
Dear Anne, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bueno

Angelita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay
Great service and unbeatable location. Our original city room 249 was actually looking over the roof and air conditioning unit. We asked to be relocated and was obliged to the correct room.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Crowne Plaza, el 13 ene. 2024
Dear Angelita, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bueno

Anna’s

Se hospedó 1 noche en diciembre de 2023
Respuesta de Crowne Plaza Canberra, el 13 ene. 2024
Dear Anna, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bueno

Semahegne

Viaje familiar
Le gustó: Limpieza y servicio y personal
Pillow not good
Se hospedó 2 noches en diciembre de 2023
Respuesta de Crowne Plaza Canberra, el 13 ene. 2024
Dear Semahegne, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bueno

Sameer

Viaje familiar con niños
Very average room and the pool isn’t heated. However the customer service was really good and staff took care to make my younger ones birthday special!! That was a sweet gesture.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Crowne Plaza Canberra, el 13 ene. 2024
Dear Sameer, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excelente

Margaret

Se hospedó 2 noches en diciembre de 2023
Respuesta de Crowne Plaza Canberra, el 13 ene. 2024
Dear Margaret,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Convenient to theatres and lovely staff,
Se hospedó 1 noche en diciembre de 2023
Respuesta de Crowne Plaza CANBERRA., el 23 dic. 2023
Dear Janet,Thank you for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 Excelente

Scott

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like the Crowne Plaza. The rooms are a bit old but well designed, large and comfortable, close to everything, easy to get to and the rooms I have had look out over a park.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Crowne Plaza Canberra, el 18 dic. 2023
Dear Scott, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

6/10 Aceptable

Allie

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
We were staying for a 30th.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Crowne Plaza Canberra, el 17 dic. 2023
Dear Allie, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bueno

Sheekat

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great breakfast buffet. Room was nice but a little bit old, needs renovation. Friendly staff and good prices.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Crowne Plaza Canberra, el 17 dic. 2023
Dear Sheekat, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excelente

Michael

Se hospedó 1 noche en diciembre de 2023
Respuesta de Crowne Plaza Canberra, el 17 dic. 2023
Dear Michael,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 Excelente

Russell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to all venues. Cleanliness and quiet.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Crowne Plaza Canberra, el 13 dic. 2023
Dear Russell, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza Sincerely,

8/10 Bueno

Jack

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Crowne Plaza Canberra, el 12 dic. 2023
Dear Jack, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bueno

Averil

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Crowne Plaza, el 10 dic. 2023
Dear Averil, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza.

8/10 Bueno

Luke

Le gustó: Limpieza y condiciones de la propiedad
.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management, el 8 dic. 2023
Dear Luke, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza.

8/10 Bueno

Brooke

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was friendly and the rooms where nice and clean. Our TV didnt work so had to move rooms at 10pm but all in all good experience
Se hospedó 1 noche en diciembre de 2023
Respuesta de Benjamin Simons, el 6 dic. 2023
Dear Brooke,Thank you for taking the time to review our hotel, your feedback is valuable, and it allows us to continue to improve in what we offer to our guests.I'm very glad to hear that you enjoyed your stay with us, and our team was able to provide you with the usual great service!I do apologize for the issue that occurred with your TV, I can assure you our team has looked into the matter, and it has been resolved as a once off occurrence.Thank you for choosing to stay with us at Crowne Plaza Canberra and we hope to be able to welcome you back to our hotel soon.Warm regardsBenjamin SimonsFront Office Manager

10/10 Excelente

Heather

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great proximity for a shopping weekend
Se hospedó 2 noches en diciembre de 2023
Respuesta de Crowne Plaza Canberra, el 6 dic. 2023
Dear Heather, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excelente

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location was very convenient
Se hospedó 2 noches en diciembre de 2023
Respuesta de Crowne Plaza Canberra, el 5 dic. 2023
Dear Sara, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excelente

Jamal

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tout était parfait
Se hospedó 1 noche en noviembre de 2023
Respuesta de Crowne Plaza Canberra, el 4 dic. 2023
Dear Jamal,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

6/10 Aceptable

Chaaron

Viaje familiar
Le gustó: Limpieza
It was a quick stay and served its purpose. Though it was a little dated.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Crowne Plaza Canberra, el 23 nov. 2023
Dear Chaaron, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

6/10 Aceptable

Mina

Se hospedó 1 noche en noviembre de 2023
Respuesta de Crowne Plaza Canberra, el 20 nov. 2023
Dear Mina, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bueno

courtnee

Se hospedó 1 noche en noviembre de 2023
Respuesta de Crowne Plaza CANBERRA, el 20 nov. 2023
Dear Courtnee, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Excelente

Ciaran

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Crowne Plaza Team, el 20 nov. 2023
Dear Ciaran,Thank you so much for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel. Warm Regards, Crowne Plaza Team

10/10 Excelente

Martina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Crowne Plaza Canberra, el 5 dic. 2023
Dear Martina, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bueno

Sevda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Crowne Plaza Canberra Team, el 17 nov. 2023
Dear Sevda,Thank you for your 8/10 rate at Crowne Plaza CANBERRA. We are glad that you have enjoyed your stay with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza

10/10 Excelente

Leon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really good customer service
Nice hotel, nice room, great buffet breakfast, customer service was the best I’d recieved in a really long time from a hotel!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Crowne Plaza Canberra, el 16 nov. 2023
Dear Leon, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

4/10 Malo

Genevieve

Se hospedó 4 noches en julio de 2023
Respuesta de Crowne Plaza Canberra, el 3 nov. 2023
Dear Genevieve, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Bueno

Diana

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Rooms (especially bathrooms) require upgrading. Shower curtains in bath not good!
Se hospedó 2 noches en octubre de 2023
Respuesta de Crowne Plaza Canberra, el 1 nov. 2023
Dear Rick, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

6/10 Aceptable

Ann

Viaje familiar
Le gustó: Servicios
It’s a nice place with lovely staff but dreadful food and towels like small pieces of sandpaper. The towels alone are an affront
Se hospedó 2 noches en octubre de 2023
Respuesta de Crowne Plaza Canberra, el 29 oct. 2023
Dear Ann, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,