2 restaurantes; se sirven desayunos

Opiniones de Hilton Garden Inn Pittsburgh/Southpointe

3 out of 5
Hilton Garden Inn Pittsburgh/Southpointe
1000 Corporate Drive, Canonsburg, PA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 417 de 653 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 167 de 653 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 37 de 653 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 653 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 653 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Peter Damian, Ormond Beach

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice decor
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Über ein sehr aufmerksames Personal und sehr nette Bedienung während des Frühstücks hinaus, gibt es außerdem im näheren Umkreis des Hotels die Möglichkeit noch ein Abendessen einzunehmen.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Melissa

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Onieka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay nice staff great location
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Vernon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, nice room with a king size bed
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Julie, York

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A little loud due to a wedding in the hotel, but our room was comfortable and clean.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Thank you for your comments. We hope to see you again soon.

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Thank you for comments, we hope to see you again soon.

10/10 Excelente

Jessica

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient off the freeway. It was very clean. I did not like how breakfast was set up. I prefer a traditional buffet style but here you have wait on a server.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Thank you for your comments. We hope to see you soon!

10/10 Excelente

Zacharie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our server at breakfast went above and beyond, Mark was his name.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 9 abr. 2024
Thank you for your kind comments. We will be sure to share them with our Team and Mark.

10/10 Excelente

Tonya

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great price and a very nice hotel…would definitely stay again 😊
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 9 abr. 2024
Thank you for your kind comments, we will be sure to share them with our Team!

8/10 Bueno

Guanfeng

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 9 abr. 2024
Thank you for your response. We hope to see you again!

10/10 Excelente

Hunter

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of the best hotels I’ve ever stayed at and I’ve stay at a lot of hotels
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 9 abr. 2024
Thank you for your kind comments, we will be sure to share them with our Team!

8/10 Bueno

Wendy

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 9 abr. 2024
Thank you for your response.

10/10 Excelente

Ravindra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent staff. My card was Charged twice and it took a while for me to get a credit and several phone calls, but overall very helpful staff. Would definitely stay again there.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 9 abr. 2024
Thank you for your kind comments. We will be sure to share them with our Team!

10/10 Excelente

Brianna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
absolutely loved my stay. will definitely come back. :)
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 9 abr. 2024
Thank you for your kind comments, we will be sure to share them with our Team!

10/10 Excelente

JAMES

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, super clean and a great pool!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 9 abr. 2024
Thank you for your kind comments, we will be sure to share them with our Team!

10/10 Excelente

Marianne, Lewisburg

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice employees. Clean rooms. Comfy bedding
Se hospedó 1 noche en marzo de 2024
Respuesta de The HGI Pittsburgh/Southpointe Team, el 1 abr. 2024
Hi Marianne!Thank you for tasking a moment to share and rate your experience with us. We're elated to hear it was a rather positive one. We look forward to welcoming you back soon!Best,

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Mayela , el 30 mar. 2024
Thank you for leaving your review! We are so happy you loved your stay! We hope to welcome you back very soon!

10/10 Excelente

Candice

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bobby at front desk is amazing and even got us adjoining rooms and found my moms lost hearing aid. The attached restaurant- Jackson’s - was really excellent!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 27 mar. 2024
Thank you for your very kind comments. We will be happy to share them with our Team!

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Mayela , el 30 mar. 2024
Thank you for leaving your review! We are so happy you loved your stay! We hope to welcome you back very soon!

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de The HGI Pittsburgh/Southpointe Team, el 25 mar. 2024
Hey Jeffrey!We're delighted that you found our hotel to your liking. Your satisfaction is our top priority. Looking forward to welcoming you back soon.

8/10 Bueno

Dana

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 9 abr. 2024
Thank you for your response.

6/10 Aceptable

Douglas, Fairmont

Se hospedó 3 noches en marzo de 2024
Respuesta de The HGI Pittsburgh/Southpointe Team, el 1 abr. 2024
Dear Douglas,Thank you for taking the time to share your experience with us. Your feedback is invaluable as we continually strive to enhance the quality of our services.We noticed that you rated your recent stay with us as a 3/5, and we truly appreciate your honesty. Your comments serve as valuable insights into areas where we can improve and refine our offerings to better meet the expectations of our guests.If you have any specific details or suggestions you'd like to share regarding your stay, please feel free to reach out to us directly. Your satisfaction is our top priority, and we want to ensure that every aspect of your experience with us is exceptional.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,

10/10 Excelente

Aysha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would stay here again! Very clean and quite
Se hospedó 2 noches en febrero de 2024
Respuesta de The HGI Pittsburgh/Southpointe Team, el 21 feb. 2024
Hi Aysha!Reading your positive review brightened our day. Thank you for choosing us! Looking forward to welcoming you back soon.

10/10 Excelente

Rashonda

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de The HGI Pittsburgh/Southpointe Team, el 21 feb. 2024
Hi Rashonda!Thank you for the glowing review! We strive to provide the best hospitality possible. Looking forward to welcoming you back soon.

4/10 Malo

Erik

Viaje familiar
No le gustó: Limpieza y servicio y personal
We were disappointed in this Hilton stay. Upon arrival a drunk patron was flirting with hotel staff one of whom appeared drunk herself; they were loud and inconsiderate. Further we were woken up in the middle of the night by other hotel guests running in the hallway shouting and disturbing our sleep. We attempted to call the front desk after this went on for a while because it was increasingly disruptive but none of the lines via the hotel phone were usable. Our shower also had black mold and leftover hair in it. The cleanliness was not what we’ve come to expect from a Hilton hotel. We would have loved the opportunity to discuss this with hotel staff in person but at check out our keys were taken and we were dismissed. We’re shocked the hotel has such high ratings!
Se hospedó 1 noche en febrero de 2024
Respuesta de Mayela , el 19 feb. 2024
Good afternoon, It was such a pleasure to speak to you on the phone this morning. We truly apologize for your stay with us this past weekend as it was not how we like to represent ourselves. Thank you for bringing these issues to our attention as we are reviewing with all our department heads on how to improve. If you find yourself back in the area, we would love to welcome you back. Thank you and warmest regards,

10/10 Excelente

Tara

Se hospedó 1 noche en febrero de 2024
Respuesta de The HGI Pittsburgh/Southpointe Team, el 25 mar. 2024
Hey Tara!We appreciate your positive feedback and are delighted to have contributed to your enjoyable experience.

2/10 Terrible

Jennifer

Se hospedó 1 noche en febrero de 2024
Respuesta de The HGI Pittsburgh/Southpointe Team, el 25 mar. 2024
Hi Jennifer,Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We would greatly appreciate it if you could provide us with more details about your stay so we can address any issues you encountered. Your satisfaction is our top priority, and we hope to have the opportunity to improve your perception of our hotel in the future.

10/10 Excelente

Justin, Fort Lauderdale

Se hospedó 1 noche en febrero de 2024
Respuesta de The HGI Pittsburgh/Southpointe Team, el 12 feb. 2024
Hey Justin!We're honored to have been a part of your positive travel experience. Come back soon!

10/10 Excelente

Cem

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place. Highly recommended
Se hospedó 1 noche en enero de 2024
Respuesta de Alexia E. (Guest Response Services), el 30 ene. 2024
Hi Cem!It was our pleasure to host you, and we're overjoyed that you had a memorable stay. Looking forward to welcoming you back!

10/10 Excelente

Mary

Viaje familiar, Viaje familiar con niños
Le gustó: Servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Alexia E. (Guest Response Services), el 23 ene. 2024
Hello Mary!!We're ecstatic to hear that your stay was enjoyable. Your feedback encourages us to keep up the good work. We look forward to welcoming you back soon.

10/10 Excelente

Erica

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Alexia E. (Guest Response Services), el 23 ene. 2024
Hey Erica!We're grateful for your feedback and happy to know you had a wonderful time at our hotel. We look forward to welcoming you back.

8/10 Bueno

JOHN

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don’t like the served breakfast which I have to wait for sometime to be served. I’d rather like to have a buffet breakfast where I can grab it and go. No waiting time.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 17 ene. 2024
Dear John,Thank you for your comments regarding Breakfast.We will discuss them with our Team.

8/10 Bueno

Dwight

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Coach and Wife!!
We had an issue with barking dogs our first night there, it was somewhat corrected. The faucet in our shower didn’t work correctly. We related that to the front desk on our way out. This is really the first time we had issues with this property.
Se hospedó 3 noches en diciembre de 2023
Respuesta de The HGI Pittsburgh/Southpointe Team, el 6 feb. 2024
Hi Dwight!Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the barking dogs and the issue with the faucet in your shower. Your comments have been shared with our team to ensure such incidents are promptly addressed and rectified. We appreciate your continued support and hope to have the opportunity to welcome you back for a much-improved stay in the future.

10/10 Excelente

Mike

Se hospedó 1 noche en diciembre de 2023
Respuesta de Alexia E. (Guest Response Services), el 23 ene. 2024
Hey Mike!It was a pleasure serving you, and we're thrilled to know we met your expectations. We look forward to your next visit.

8/10 Bueno

Joseph

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Stay nice
Prices for drinks and food quite excessive. Service was a little slow too. Rooms nice bed comfy
Se hospedó 1 noche en diciembre de 2023
Respuesta de Alexia E. (Guest Response Services), el 2 ene. 2024
Hi Joseph!Thank you for taking a moment to share your experience with us. Please know your comments are noted and will be further evaluated. We're thrilled to know that you mostly had a positive experience during your stay. Your satisfaction is our priority, and we hope to see you again soon.

10/10 Excelente

Kristi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Alexia E. (Guest Response Services), el 27 dic. 2023
Hi Kristi!Thank you for taking the time to share your positive experience. We're honored to have been a part of your journey at HGI Pittsburgh/Southpointe.

8/10 Bueno

Thomas

Se hospedó 1 noche en diciembre de 2023
Respuesta de Alexia E. (Guest Response Services), el 27 dic. 2023
Hey Thomas!!It's fantastic to hear that you had a pleasant stay at HGI Pittsburgh/Southpointe! We appreciate your positive review and hope to see you again soon.

10/10 Excelente

Chad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexia E. (Guest Response Services), el 27 dic. 2023
Hey Chad!We're thrilled to read your positive review! It was a pleasure hosting you at Hilton Garden Inn Pittsburgh/Southpointe, and we hope to welcome you back soon.

10/10 Excelente

Cheryl

Se hospedó 1 noche en diciembre de 2023
Respuesta de Alexia E. (Guest Response Services), el 12 dic. 2023
Hi Cheryl! Thanks for taking a moment to share your experience with us! We're elated to hear it was a rather positive one. We look forward to welcoming you back soon.

10/10 Excelente

Roy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
In town for a Steelers game. This was a great location outside the city. It was clean and convenient. Would absolutely return!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Alexia E. (Guest Response Services), el 5 dic. 2023
Thanks for tsking a moment to share your experience with us, Roy! My team and I greatly look forward to welcoming you back soon.

8/10 Bueno

Danielle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had the junior suite. Nice size. The couch was very comfortable, our fridge wasnt on when we got there (no big deal. Easy switch to turn on) bed and pillows super comfy. Everything was clean. We never ate the breakfast, so cant review that. We just were out and about and there for steelers game tailgating. Easy parking, beautifully decorated lobby for christmas. Staff was friendly and helpful. Easy check in. Great pricing too
Se hospedó 2 noches en diciembre de 2023
Respuesta de Alexia E. (Guest Response Services), el 5 dic. 2023
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay in our junior suite and found the accommodations comfortable and spacious.It's wonderful to know that the couch, bed, and pillows met your expectations, and we appreciate your understanding regarding the fridge. We're delighted that you found everything clean and well-maintained.We're also pleased to hear that you enjoyed the beautifully decorated lobby for Christmas and the easy parking. It's fantastic that our staff was able to contribute to making your stay enjoyable, and we'll be sure to pass along your kind words to them.Thank you for choosing us for your Steelers game tailgating experience, and we hope to welcome you back for another great stay in the future!

10/10 Excelente

Kenneth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There seem to be several options for dining, but we did not avail ourselves of them becausecwe were meeting family. The only thing i fpdid not like is that the free buffet breakfast only is available on the weekends and we arrived Wednesday for one evening.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexia E. (Guest Response Services), el 30 nov. 2023
Thanks for leaving a review, Kenneth! Your feedback is noted and will be further evaluated. We look forward to welcoming you back!

8/10 Bueno

gabriele

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it’s outside the downtown area but very clean
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 29 nov. 2023
Thank you for your comments. We hope to see you again in the near future.

2/10 Terrible

Michael

Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexia E. (Guest Response Services), el 27 dic. 2023
Hi Michael!Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any shortcomings you experienced and appreciate the opportunity to address your concerns.We regret that your stay did not meet your expectations, and we take your feedback seriously. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we apologize if we fell short in any way.To better understand and address your specific concerns, we would appreciate it if you could provide more details about your experience. Your input is invaluable, and we want to ensure that we take the necessary steps to improve and prevent similar issues in the future.Our commitment to guest satisfaction is of the utmost importance to us, and we want to assure you that your feedback will be shared with our team. If there are specific areas where we can make amends or if you have further details to share, please feel free to reach out to us directly.Once again, we apologize for any inconvenience you may have experienced, and we sincerely hope to have the opportunity to welcome you back in the future and provide you with the positive experience you deserve.

10/10 Excelente

Brian

Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexia E. (Guest Response Services), el 20 nov. 2023
Thanks Brian! We can't wait to welcome you back next time!!

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Alexia E. (Guest Response Services), el 20 nov. 2023
Hi Andrew! Thanks for taking a moment to leave a review. We're elated to hear you enjoyed your stay with us. We can't wait to welcome you back soon!

8/10 Bueno

Brandon

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast should be free not $15 for some eggs cooked however you like… only complaint everything else was great 👍
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexia E. (Guest Response Services), el 20 nov. 2023
Thank you for choosing to stay with us and for sharing your feedback. We're pleased to hear that overall, you had a great experience during your stay.We appreciate your feedback regarding the breakfast pricing, and we understand that this is an important aspect of your stay. We continually review our offerings and pricing to ensure that they align with the expectations of our guests. Your comments will certainly be taken into consideration as we assess and make any necessary adjustments.We're delighted to hear that aside from this concern, everything else met your expectations. If there are any other details you'd like to share or specific areas where we excelled, please feel free to let us know.Thank you for your valuable feedback, and we hope to have the pleasure of welcoming you back for another great stay in the future.

10/10 Excelente

Tammy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the location and cleanliness
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexia E. (Guest Response Services), el 14 nov. 2023
Hey Tammy! Thanks for taking a moment to share your experience with us! My team and I are elated to hear it was a positive experience. We look forward to welcoming you back soon.