Suite (Elsie Weare Suite) | Balcón

Opiniones de Cliff House Maine

4.5 out of 5
Cliff House Maine
591 Shore Road, Cape Neddick, ME

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 706 de 900 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 133 de 900 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 33 de 900 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 900 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 900 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.4/10

Servicios

9.6/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Kailey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotelmgmt, el 25 feb. 2024
Dear Kailey, We appreciate your high rating. It was a pleasure serving you, and we hope to welcome you back soon!

8/10 Bueno

Janis

Viaje en pareja
Le gustó: Limpieza y servicios
I asked the housekeeper to come back in an hour. She didnt . That is but when wr went out for dinner I asked the front desk to have a room refresh. They did the refresh but keft dirty mug, glasses and paper coffee cups on the bureau and did not pride fresh glasses/ mugs. Disappointing .
Se hospedó 2 noches en febrero de 2024
Respuesta de HotelMgmt, el 21 feb. 2024
Dear Janis, Thank you for taking the time to share your feedback. While we are pleased our team accommodated your request for a room refresh, we do regret if any of your expectations were missed. Your feedback is invaluable and will inspire deeper communication to determine the extent of item removal. We are generally considerate of not disposing of items a guest may intend to re-use for personal preference or environmental purposes – however your note highlights the need to inquire for further details in each particular situation. We certainly hope you enjoyed all other aspects of your stay and to welcome you back soon.

10/10 Excelente

Beth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotelmgmt, el 25 feb. 2024
Dear Beth, It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

8/10 Bueno

INNA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotelmgmt, el 25 feb. 2024
Dear Inna, Thank you for taking the time to rate your stay. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

2/10 Terrible

anne

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 2 noches en enero de 2024
Respuesta de Hotelmgmt, el 25 feb. 2024
Dear Anne, It's clear that we missed the mark on ensuring your satisfaction during your stay, and for that, we apologize. We hope to have another opportunity to win you over.

10/10 Excelente

andrew

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful place to stay!!
Se hospedó 1 noche en febrero de 2024
Respuesta de HotelMgmt, el 12 feb. 2024
Dear Andrew, Thank you for your kind words about Cliff House Maine! We appreciate you taking the time to share your experience and look forward to welcoming you back for more coastal adventures.

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely the best view!
Se hospedó 1 noche en febrero de 2024
Respuesta de HotelMgmt, el 12 feb. 2024
Dear Susan, We are glad you loved the view at Cliff House Maine! We are grateful every day by our incredible perch on Bald Head Cliff. Thank you for sharing your thoughts and we look forward to having you visit again.

10/10 Excelente

Christine

Viaje en pareja
We loved everything about the Cliff House. Beautiful views, great restaurant, the community coffee bars and water stations on each hotel floor, the spa… all top notch! Can’t wait to go back!
Se hospedó 2 noches en febrero de 2024
Respuesta de HotelMgmt , el 12 feb. 2024
Dear Christine, Thank you for sharing your review. We’re thrilled that you enjoyed our Maine Stations! We are proud to offer this easily accessible and sustainably minded beverage option for our guests! We eagerly await your return visit to Cliff House Maine to enjoy more serene and rejuvenating experiences!

4/10 Malo

Donald

Se hospedó 1 noche en enero de 2024
Respuesta de Hotelmgmt, el 20 mar. 2024
Dear Donald, We always want our guests to have a memorable stay and it's clear from your rating that we fell short. It's our hope that you will give us another opportunity to provide you with an experience that is nothing short of exceptional.

10/10 Excelente

kiona, roxbury

Viaje en pareja
Le gustó: Servicios
Clean and Nice
Se hospedó 1 noche en enero de 2024
Respuesta de HotelMgmt, el 30 ene. 2024
Dear Kiona, Thank you for taking the time to review your stay at Cliff House Maine. We value your feedback and look forward to welcoming you back for another relaxing retreat by the sea.

10/10 Excelente

Keith

Se hospedó 2 noches en enero de 2024
Respuesta de Hotelmgmt, el 11 feb. 2024
Dear Keith, Thank you for your top score. We look forward to your next stay with us!

10/10 Excelente

ZIBRAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hotelmgmt, el 21 ene. 2024
Dear Zibran, We never take a perfect score for granted and we’re pleased to find that your lasting impressions of us are so high. Thank you for calling Cliff House Maine "home" during your recent visit and we hope to welcome you back through our doors in the future.

10/10 Excelente

Toby

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing and beautiful place.
Se hospedó 1 noche en enero de 2024
Respuesta de HotelMgmt, el 22 ene. 2024
Dear Toby, Thank you for your kind words about Cliff House Maine. It's wonderful to know you enjoyed the beauty of our location. We appreciate your feedback and can't wait to have you back for more serene ocean-side moments.

4/10 Malo

Kris

Se hospedó 1 noche en enero de 2024
Respuesta de Hotelmgmt, el 17 ene. 2024
Dear Kris, It's disappointing for us to see your low marks. We hope you will give us another chance, as we wish to provide you with a more satisfying experience.

4/10 Malo

Andrew

Se hospedó 2 noches en enero de 2024
Respuesta de Hotelmgmt, el 5 feb. 2024
Dear Andrew, We always want our guests to have a memorable stay and it's clear from your rating that we fell short. It's our hope that you will give us another opportunity to provide you with an experience that is nothing short of exceptional.

10/10 Excelente

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Hotelmgmt, el 16 ene. 2024
Dear Mary, Thank you for your top score! We look forward to your next stay with us at Cliff House Maine.

8/10 Bueno

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Hotelmgmt, el 16 ene. 2024
Dear Mark, Thank you for rating us so highly. We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

10/10 Excelente

Penny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Hotelmgmt, el 16 ene. 2024
Dear Penny, We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back.

10/10 Excelente

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Only thing I didn’t like was my shower didn’t have hot water.:( but otherwise perfect night
Se hospedó 1 noche en enero de 2024
Respuesta de HotelMgmt, el 17 ene. 2024
Dear Nancy, While we are thrilled you had a perfect night, we do regret the hot water issue in your shower. Your feedback is invaluable in helping us improve. We look forward to welcoming you back for another stay, hopefully with smoother sailing ahead!

10/10 Excelente

the

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Always lovw going to the Cliff House
Se hospedó 2 noches en enero de 2024
Respuesta de HotelMgmt, el 17 ene. 2024
Dear Valued Guest, Thank you for sharing your love for Cliff House Maine! It's always great to hear from our regular visitors. We can't wait to have you back - here's to more splendid days by the sea!

10/10 Excelente

Christine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect off season relaxing get away! Delicious food at both restaurants and the coffee shop. The spa was absolutely gorgeous, the staff was very welcoming, warm and professional and our massages were amazing! Highly recommend
Se hospedó 2 noches en enero de 2024
Respuesta de HotelMgmt , el 8 ene. 2024
Dear Christine, We're delighted you found relaxation and enjoyment during your visit. Your kind words about our staff and the overall experience are greatly appreciated. Thank you for recommending us. We eagerly await your return for another serene retreat by the sea.

10/10 Excelente

Justin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotelmgmt, el 8 ene. 2024
Dear Justin, Your excellent score is greatly appreciated. Thank you and we can't wait to host you again.

2/10 Terrible

Kevin

Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotelmgmt, el 8 ene. 2024
Dear Kevin, It is disheartening to learn through your rating that we missed an opportunity to provide you with a memorable experience. We hope to have the chance to change your impression on a future visit.

8/10 Bueno

Vicki

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms are lovely! The facility is gorgeous! Wish I didn't have to walk oytside to get to the "coffee shop"
Se hospedó 3 noches en diciembre de 2023
Respuesta de HotelMgmt, el 2 ene. 2024
Dear Vicki, It is wonderful to hear you enjoyed your stay and we thank you for sharing your experience! We look forward to welcoming you back soon.

10/10 Excelente

Kristin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotelmgmt, el 30 dic. 2023
Dear Kristin, Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excelente

Diana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We can't wait to go back!
My teenage children asked to stay at the Cliff House for Christmas. 3 days, 2 nights felt too short. Before check out they asked when we can return. The Christmas decor was spectacular. Some of our best memories include: outdoor hot tub time with ocean view, watching the sunrise over the ocean and being able to experience live music without having to leave the hotel.
Se hospedó 2 noches en diciembre de 2023
Respuesta de HotelMgmt , el 2 ene. 2024
Dear Diana, It's wonderful to hear that your family enjoyed their stay at Cliff House Maine during the holidays! We are thrilled that the festive decorations and unique experiences left a lasting impression. It's always a joy to know when our guests, especially the younger ones, look forward to returning. We can't wait to welcome your family back for another voyage into relaxation and seaside serenity.

10/10 Excelente

Shumyl, Shrewsbury

Viaje de negocios, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotelmgmt, el 26 dic. 2023
Dear Shumyl, There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

10/10 Excelente

Ali

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Went there with husband for a birthday get away and it was wonderful. Stunning views and our favorite was the outdoor hot tub. Cannot wait to come back!
Se hospedó 2 noches en diciembre de 2023
Respuesta de HotelMgmt, el 20 dic. 2023
Dear Ali, We're delighted you chose Cliff House Maine for your birthday getaway with your husband! It's wonderful to hear that you enjoyed the stunning views and made the most of our outdoor hot tub. We can't wait to welcome you back for another memorable seaside escape!

10/10 Excelente

JASON

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful. Stayed only one night and wish we could have stayed a week. Really special hotel resort.
Respuesta de Hotelmgmt, el 10 feb. 2024
Dear Jason, Thank you for taking the time to recount your visit! It's fantastic to hear that your brief time with us left a lasting impression. We look forward to welcoming you back for a stay that is as serene and expansive as the ocean's horizon.

10/10 Excelente

Ellen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de HotelMgmt, el 14 dic. 2023
Learning that your visit was exceptional is very gratifying! We eagerly anticipate the honor of welcoming you back in the future, Ellen.

10/10 Excelente

Kerry

Se hospedó 2 noches en diciembre de 2023
Respuesta de HotelMgmt, el 14 dic. 2023
It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area, Kerry.

10/10 Excelente

Jenna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property! Great weekend getaway!
Se hospedó 2 noches en noviembre de 2023
Respuesta de HotelMgmt, el 6 dic. 2023
Dear Jenna, We greatly appreciate hearing about your personal experiences at our resort. Thank you for taking the time to share them with us. Looking forward to your next visit, where more seaside adventures await.

10/10 Excelente

Ryan

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotelmgmt, el 26 dic. 2023
Dear Ryan, Your five-star rating means everything to us, thank you! We look forward to welcoming you back.

10/10 Excelente

Julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All around wonderful experience!
Se hospedó 2 noches en diciembre de 2023
Respuesta de HotelMgmt, el 6 dic. 2023
Dear Julie, It's guests like you who make our work so rewarding! Thank you for your review and we look forward to your next visit, ready to create more memorable moments along our beautiful coastline.

10/10 Excelente

Nicole

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property! Such an amazing stay we will be back soon!
Se hospedó 1 noche en noviembre de 2023
Respuesta de HotelMgmt , el 5 dic. 2023
Dear Nicole, We're delighted to hear you had a wonderful stay and enjoyed our property. We can't wait to welcome you back for another unforgettable seaside retreat!

10/10 Excelente

zak

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great Jym,Spa&the view from the hottub just beautiful and relaxing..
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotelmgmt, el 30 nov. 2023
Dear Zak, We are pleased to read you enjoyed our many amenities and the views from the hot tub! We are looking forward to your next visit, where the tides of tranquility await you once again.

10/10 Excelente

Kyle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything about the Cliff house is great
Se hospedó 2 noches en noviembre de 2023
Respuesta de HotelMgmt, el 30 nov. 2023
Dear Kyle, We are pleased to hear you had a great experience at Cliff House Maine! Thank you for taking the time to share your thoughts and we can't wait to welcome you back for another 'splashing' stay by the sea!

4/10 Malo

Phillip

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
No valet parking kind of annoying you to walk such a far distance to park. The bathrooms in the hotel rooms have no vents so all the steam in destroying the bathrooms, you could see mold, and the paint peeling on the ceilings. Went to the indoor pool water was freezing the bathrooms were super dated and gross and the pool area was dated definitely needs to be updated. If this hotel wants to keep charging guests big money to stay there they need to make some serious upgrades otherwise definitely not worth the money
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotelmgmt, el 21 nov. 2023
Dear Kathleen, We're proud to have earned your top score. Please come back soon!

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Magnificent views!
Beautiful hotel, friendly staff! Looking forward to going back.
Se hospedó 2 noches en noviembre de 2023
Respuesta de HotelMgmt, el 21 nov. 2023
Dear Julie, We are pleased you enjoyed your stay, and thank you for sharing your review. We eagerly await your return and promise another unforgettable seaside escape!

10/10 Excelente

Charles

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great lobby and great lounge area with a great fireplace!
Se hospedó 1 noche en noviembre de 2023
Respuesta de HotelMgmt, el 16 nov. 2023
Dear Charles, We are thrilled to hear you enjoyed our lobby and lounge areas, especially the fireplace! Your experience means a lot to us as we are all about creating cozy, memorable moments. We can't wait to welcome you back for another high tide of relaxation and warmth!

10/10 Excelente

Dirk

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotelmgmt, el 14 nov. 2023
Dear Dirk, We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back.

10/10 Excelente

Theodore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotelmgmt, el 11 nov. 2023
Dear Theodore, Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon.

10/10 Excelente

KAREN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotelmgmt, el 7 nov. 2023
Dear Karen, We greatly appreciate your rating and can't wait to welcome you back to make many more five-star memories with us!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en octubre de 2023
Respuesta de Hotelmgmt, el 12 nov. 2023
Dear Cathy, there is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

10/10 Excelente

Jill

Se hospedó 4 noches en octubre de 2023
Respuesta de Hotelmgmt, el 23 oct. 2023
Dear Jill, Receiving your top score means a lot to us! Thank you and we hope to see you again soon.

8/10 Bueno

Leslie

Viaje familiar
Le gustó: Limpieza y servicio y personal
The staff was very friendly and attentive. Had an issue with our TV and although it was fixed for the room rate there should have been no issue. Tried to use either of the Peloton bikes and both were not in good condition.
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotelmgmt, el 24 oct. 2023
Dear Leslie, Thank you for sharing your experience with us. While we appreciate your positive words for our staff, we regret any inconveniences you had with the TV in your guestroom and our Peloton bikes. Your feedback is valuable in helping us improve our services. We're always happy to welcome you back with open arms, like the vast expanse of the sea embracing the shore.

10/10 Excelente

tracey, new london

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing views and location. Exceptional facilities and staff. Could be easy to make this an annual vacation trip
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotelmgmt, el 24 oct. 2023
Dear Tracey, It's always heartwarming to know that our guests had such a positive experience! We're thrilled that you're considering making Cliff House Maine your annual vacation destination and are happy to welcome you back for another unforgettable seaside escape.

10/10 Excelente

John

A beautiful resort on the ocean with an excellent restaurant. We have stayed here twice. Highly recommended!
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotelmgmt, el 20 oct. 2023
Dear John, Welcome back! We truly value your recommendation and look forward to welcoming you back again soon for another wave of memories!

10/10 Excelente

michelle

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is top notch! Can’t wait to come back again!!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotelmgmt, el 20 oct. 2023
Dear Michelle, We too can't wait for your next visit! We are pleased you enjoyed your stay and thank you for sharing your review.