Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 16 de 36 opiniones" "
10 - Excelente
16
Puntuación de 8, es decir, Bueno. Basada en 11 de 36 opiniones" "
8 - Bueno
11
Puntuación de 6, es decir, Aceptable. Basada en 3 de 36 opiniones" "
6 - Aceptable
3
Puntuación de 4, es decir, Malo. Basada en 1 de 36 opiniones" "
4 - Malo
1
Puntuación de 2, es decir, Terrible. Basada en 5 de 36 opiniones" "
2 - Terrible
5
8.2/10
Limpieza
8.6/10
Servicio y personal
7.8/10
Servicios
8.0/10
Condiciones de la propiedad
7.2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Marc
Viaje familiar
19 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Prise en charge
Marc
Se hospedó 1 noche en abril de 2024
Respuesta de Movenpick Hotel Casablanca, el 23 abr. 2024
Dear Mr Marc,First of all, we would like to thank you for your choosing Movenpick Hotel for hosting you in Casablanca.Thank you for the score given to our page following your stay and experience among us.Please don't hesitate to contact us for any further information.Best regards
10/10 Excelente
Diane
Viaje familiar
16 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful staff, roomy twin room and great 16th floor restaurant.
Diane
Se hospedó 1 noche en abril de 2024
Respuesta de Movenpick Hotel Casablanca, el 17 abr. 2024
Dear Diane,First of all, we would like to thank you for your confidence toward Movenpick Hotle Casablanca.Thank you for sharing with us your comment that will encourage us to better improve the quality of our service and meet your expectations.Kindly don't hesitate to contact us for any further information and book our hotel Movenpick Casablanca for your next stay.Best regards
8/10 Bueno
Anatole
29 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very easy access, beside public transit (Tramway), extremely friendly and helpful staff
Anatole
Se hospedó 4 noches en marzo de 2024
Respuesta de Movenpick Hotel Casablanca, el 3 abr. 2024
Dear Anatole,First of all, we would like to thank you for your confidence toward Movenpick Hotel Casablanca.Thank you for sharing with us your comment following your stay among us.We remain at disposal for any further information.Best regards
8/10 Bueno
Graham
23 feb. 2024
Le gustó: Servicios
It was a comfortable stay
Roof top pool & Bar was good
Graham
Se hospedó 4 noches en febrero de 2024
Respuesta de Movenpick Hotel Casablanca, el 26 feb. 2024
Dear Graham,First of all, we would like to thank you for your confidence toward Movenpick Hotel Casablanca.Thank you for sharing with us your comment that will encourage us to better improve the quality of our service.Please feel free to contact us for any further request.Best regards
10/10 Excelente
kemraj, ozone park
21 feb. 2024
Nice and clean. Always someone there to assist in whatever you want done
kemraj
Se hospedó 4 noches en febrero de 2024
Respuesta de Movenpick Hotel Casablanca, el 23 feb. 2024
Dear Mr Kemraj,First of all, we would like to thank you for your confidence toward Movenpick Hotel Casablanca.Thank you for sharing with us your comment following your stay among us.It will encourage us to better improve the quality of our service.Bets regards
2/10 Terrible
Marc-Antoine
21 feb. 2024
Marc-Antoine
Se hospedó 2 noches en febrero de 2024
Respuesta de Movenpick Hotel Casablanca, el 22 mar. 2024
Bonjour Mr Marc-Antoine,Nous vous remercions pour votre confiance en faveur de Movenpick Hotel Casablanca.Nous avons reçu un score sans commentaire, et nous aimerions savoir plus de détails sur votre séjour afin de mieux comprendre votre expérience.Nous pourrons apporter ainsi toute mesure corréctive afin de s'améliorer.Dans l'attente de votre retour,Nos sincères salutations.
8/10 Bueno
Saiful
15 ene. 2024
Le gustó: Condiciones de la propiedad
I paid for everything on Expedia but once I arrived they charged me some addition fees that ended up being around $90. This was an unexpected charge since I thought all the payments were completed. This was the first time in my life where I’ve had to pay additional fees. The women handling the situation was also not the nicest person and was being slightly aggressive. Besides that everything was okay.
Saiful
Se hospedó 7 noches en diciembre de 2023
Respuesta de Movenpick Hotel Casablanca, el 16 ene. 2024
Dear Mr Saiful,First of all, we would like to thank you for choosing Movenpick Hotel for hosting you in Casablanca.Indeed, you have paid everything on Expedia except city tax which is around 4 per person per day for 3 persons staying at the hotel that totals 90 for 7 nights.This confusion with the receptionist created a misunderstanding beyond our control, and we ensure that all our customers are satisfied with our loyalty and dedicated and personalized service. Kindly don't hesitate to contact us for any further information.Thank you Best regards
10/10 Excelente
Chris
Viaje en pareja
13 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful one night stay (with a day rate extension to cover an early arrival). Perfectly located to allow for lots of walking exploration of Casablanca’s city centre and a lovely rooftop lounge and terrace with great city views.
Chris
Se hospedó 1 noche en diciembre de 2023
Respuesta de Movenpick Hotel Casablanca, el 15 ene. 2024
Dear Chris, First of all, we would like to thank you for your confidence toward Movenpick Hotel Casablanca.Thank you for sharing with us your comment following your experience among us.It will encourage us more better.Best regards
10/10 Excelente
Ahmed
Viaje familiar
9 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ahmed
Se hospedó 2 noches en diciembre de 2023
Respuesta de Movenpick Hotel Casablanca, el 12 ene. 2024
Dear Mr Ahmed,First of all, we would like to thank you for your confidence toward Movenpick Hotel Casablanca.Thank you for the score given to our page following your experience and stay among us.Please don't hesitate to contact us for any further request.Best regards
8/10 Bueno
Vegard
27 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great, but more four stars than five.
This is a great place to stay, but 5-stars? They have a lot of services, but four out of four times I had to remind them that the menu specifically say that the tea is served with sweets. Not a big problem, but when you pay 4€ per serving…
The hotel is right by the tramway - line 1. Great for getting around.
Vegard
Se hospedó 3 noches en diciembre de 2023
Respuesta de Movenpick Hotel Casablanca, el 2 ene. 2024
Dear Vegard,First of all, we would like to thank you for you confidence toward Movenpick Hotel Casablanca.Thank you for sharing with us your comment.We remain at disposal for any further informationBest regards
10/10 Excelente
Matteo
Viaje de negocios
15 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Matteo
Se hospedó 4 noches en noviembre de 2023
Respuesta de Movenpick Hotel Casablanca, el 18 dic. 2023
Dear Matteo,First of all, we would like to thank you for choosing Movenpick for hosting you in Casablanca.Thank you for the score given to your review following your experience among us.This is very encouraging.Bets regards
10/10 Excelente
Risto
Viaje en pareja
20 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hospitality of the personnel was exceptional. Everyone knew exactly what to do with smile. As it was off-season there were no sunbeds by the pool, but they were arranged every day just for us. The room was comfortable and bed was great. The breakfast was versatile. The location beside the tram stop was positive as well.
Risto
Se hospedó 8 noches en noviembre de 2023
Respuesta de Movenpick Hotel Casablanca, el 21 nov. 2023
Dear Giuseppe,Thank you for your confidence toward Movenpick Hotel Casablanca.We would like also to thank you for sharing with us your comment as well as the score given to our page following your experience among us.It will encourage us to better improve the quality of our service.Best regards
10/10 Excelente
GIUSEPPE
13 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
GIUSEPPE
Se hospedó 2 noches en noviembre de 2023
Respuesta de Movenpick Hotel Casablanca, el 21 nov. 2023
Dear Giuseppe,Thank you for your confidence toward Movenpick Hotel Casablanca.We would like also to thank you for the score given to our page following your experience among us.It will encourage us to better improve the quality of our service.Best regards
2/10 Terrible
Kymberly
4 nov. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My husband and I stayed at the Movenpick Hotel Casablanca from 9/28/2023-10/12/2023 and our stay was unpleasant. The hotel is FAR from a 5-star rating and not on par with other luxury hotels in the area. Some of the problems we encountered are as follows: Decor was outdated and looks like it has not been renovated since it opened. Walls and ceilings were white with black smudges (dirt). Overall appearance was not inviting. Our room was quite spacious (this was the only positive). Housekeeping was inconsistent with cleaning. We constantly had to call to get towels or soap that were not replenished during cleaning. Wifi/internet services in the hotel were terrible. Most of the time the televisions did not work because the bandwidth was too low for the feed. Customer service was severely lacking and the concierge desk was useless!
The food in the hotel was atrocious. The food was so bad that we went to the Four Seasons Hotel when we wanted to dine in a hotel. We met with the General Manager a few days before we were to head home. We pointed out all of the problems we encountered and let him know how disappointed we were with our stay. He tried to provide us options to make our remaining few days more pleasant but the options were more of the same. We demanded that we not be charged for charged for a $490 upgrade and he complied. This hotel has a long way to go before it truly reaches 5-star status. Do not bother with this hotel. Book with the Four Seasons instead!
Kymberly
Se hospedó 14 noches en septiembre de 2023
10/10 Excelente
SENIHA i
1 nov. 2023
SENIHA i
Se hospedó 2 noches en octubre de 2023
Respuesta de Movenpick Hotel Casablanca, el 2 nov. 2023
Dear Seniha,Thank you for your confidence toward Movenpick Hotel Casablanca.Thank you for the score given to our hotel following your experience among us.It will encourage us more to improve better the quality of our service.Best regards
2/10 Terrible
Renaud
Viaje de negocios
7 oct. 2023
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Pas du tout le niveau dans cinq étoiles
Pas du tout le niveau d’cinq étoiles.
Beaucoup d’imperfections ici là.
Odeur dans la chambre insoutenable.
Ils mettent un produit qui n’ont seulement ne sent pas bon, mais en plus à provoquer une allergie des voies respiratoires chez moi.
Très déçu
Renaud
Se hospedó 2 noches en octubre de 2023
Respuesta de Movenpick Hotel Casablanca, el 19 oct. 2023
Cher Mr Renaud,Nous vous remercions pour votre confiance en faveur de Movenpick Hotel Casablanca.Nous avons tenu votre commentaire au sérieux et nous l'avons partagé avec le service de chambre.Toutes nos produits sont nettoyées avec des produits certifiées et conformes aux normes.Nos sincères salutations
10/10 Excelente
Paul
18 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Paul
Se hospedó 1 noche en septiembre de 2023
Respuesta de Movenpick Hotel Casablanca, el 19 sept. 2023
Dear Mr Paul,First of all, we would like to thank you for choosing Movenpick Hotel for hosting you in Casablanca.Thank you for sharing with usthe score of review that will encourage us to better improve the quality of our service and meet your expectations.Best regards
10/10 Excelente
Dirk
Viaje en pareja
14 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel with rooftop pool and restaurant overlooking the city and water
Dirk
Se hospedó 3 noches en septiembre de 2023
Respuesta de Movenpick Hotel Casablanca, el 19 sept. 2023
Dear Mr Dirk,First of all, we would like to thank you for choosing Movenpick Hotel for hosting you in Casablanca.Thank you for sharing with us your comment that will encourage us to better improve the quality of our service and meet your expectations.Best regards
10/10 Excelente
Philip
7 sept. 2023
Philip
Se hospedó 3 noches en septiembre de 2023
Respuesta de Movenpick Hotel Casablanca, el 11 sept. 2023
Dear Mr Philip,First of all, we would like to thank you for choosing Movenpick hotel for hosting you in Casablanca.Thank you for the score given to our page following your experience and stay.We remain at disposal for any further informationBest regards
8/10 Bueno
Moukhtar
28 ago. 2023
Moukhtar
Se hospedó 2 noches en agosto de 2023
Respuesta de Movenpick Hotel Casablanca, el 11 sept. 2023
Dear Mr Moukhtar,First of all, we would like to thank you for choosing Movenpick hotel for hosting you in Casablanca.Thank you for the score given to our page following your experience and stay.We remain at disposal for any further informationBest regards
8/10 Bueno
Ali
27 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very convenient and comfortable
Ali
Se hospedó 2 noches en agosto de 2023
Respuesta de Movenpick Hotel Casablanca, el 29 ago. 2023
Dear Mr Ali,First of all, we would like to thank you for your confidence toward Movenpick Hotel Casablanca.Thank you for sharing with us your comment that will encourage us to improve more the quality of our service and meet your expectations.Best regards
8/10 Bueno
Peter
Viaje familiar
26 ago. 2023
Le gustó: Limpieza y servicio y personal
Nice & friendly staff, breakfast rather dull, for a hotel claiming to be food lovers..
Bathroom needed maintenance ( room 911) water of shower
Leaked in the bathroom mirror loose
Started to look shabby,
So, an 7.5 out of 10
Peter
Se hospedó 6 noches en agosto de 2023
Respuesta de Movenpick Hotel Casablanca, el 28 ago. 2023
Dear Mr Peter,First of all, we would like to thank you for your confidence toward Movenpick Hotel Casablanca.Thank you for sharing with us your comment that will help us to improve the quality of our service and meet your expectations.We could have changed your room if you asked during your stay for malfunctions in the bathroom which could require technical interventions.We will have the pleasure of welcoming you among us during your next stay.Best regards
8/10 Bueno
Abdelbasset
Viaje familiar
21 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked the pool.
Didn’t like too much honking in the streets due to the busy intersection the hotel is on.
Abdelbasset
Se hospedó 13 noches en agosto de 2023
Respuesta de Movenpick Hotel Casablanca, el 22 ago. 2023
Dear Mr Abdelbasset,First of all, we would like to thank you for your confidence toward Movenpick Hotel Casablanca.Thank you for sharing with us your comment.Indeed, the pool and the rooftop is one of our unique selling points that all our guests like.Kindly note our windows are equipped with double glaze, and we are flexible to change your room during your stay if something doesn't respond to your expectations.We remain at disposal for any further informationBest regards
6/10 Aceptable
Alison
17 jul. 2023
Alison
Se hospedó 2 noches en julio de 2023
Respuesta de Saber, el 20 jul. 2023
Dear Alison, Thank you for taking the time to tell us about your experience at the Mövenpick Casablanca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
8/10 Bueno
Ali
9 jul. 2023
Ali
Se hospedó 3 noches en julio de 2023
Respuesta de Saber, el 13 jul. 2023
Dear Mr Ali, Thank you so much for taking the time to leave a review about your recent stay at our hotel. We truly appreciate positive feedback. Your satisfaction is our utmost priority, and we are delighted to hear that you had a great experience with us. Once again, thank you for sharing your positive experience with us, and we sincerely appreciate your consideration in revising your rating. We look forward to welcoming you back to our hotel in the future. Warm regards
4/10 Malo
Adnan
9 jul. 2023
Adnan
Se hospedó 3 noches en julio de 2023
Respuesta de Movenpick Hotel Casablanca, el 31 jul. 2023
Dear Mr Adnan,We would like to thank you for your confidence toward Movenpick Hotel Casablanca.We have received you rating score following your stay during July at our hotel.And we would like to know more details about your stay and the experienceThank you best regards
10/10 Excelente
m
6 jul. 2023
m
Se hospedó 1 noche en julio de 2023
Respuesta de Saber, el 13 jul. 2023
Dear, Thank you so much for taking the time to leave a review about your recent stay at our hotel. We truly appreciate positive feedback. Your satisfaction is our utmost priority, and we are delighted to hear that you had a great experience with us. Once again, thank you for sharing your positive experience with us, and we sincerely appreciate your consideration in revising your rating. We look forward to welcoming you back to our hotel in the future.Warm regards
10/10 Excelente
robert
Viaje de negocios
21 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
nice would go back again
robert
Se hospedó 2 noches en junio de 2023
Respuesta de Movenpick Hotel Casablanca, el 22 jun. 2023
Dear Mr Robert,Thank you for your confidence toward Movenpick Hotel Casablanca.Thank your for sharing with us your nice comment, that will encourage us more better to improve the quality of our service.Best regards
6/10 Aceptable
Adel
13 jun. 2023
Adel
Se hospedó 1 noche en junio de 2023
Respuesta de Movenpick Hotel Casablanca, el 20 jun. 2023
Dear Adel,First of all, we would like to thank you for choosing Movenpick Hotel Casablanca.We would like to know more details on how was your stay and more comments if possible.You may reach to us by email or message here to better understand the score review.Best regards
10/10 Excelente
JEAN
Viaje de negocios
3 jun. 2023
À refaire
Hotel très agréable
Personnel souriant et compétent
Chambre très confortable
JEAN
Se hospedó 5 noches en mayo de 2023
Respuesta de Movenpick Hotel Casablanca, el 5 jun. 2023
Cher Mr Jean,Nous vous remercions pour votre confiance et l'intérêt que vous portez à l'hôtel Movenpick Casablanca.Merci d'avoir partagé avec nous votre expérience et commentaire qui nous pousse de fournir encore plus d'efforts afin de satisfaire vos attentes.Cordialement