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Opiniones de Days Inn by Wyndham Charleston Historic District

2 out of 5

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 164 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 266 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 236 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 162 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 173 de 1001 opiniones" "

6.0/10

Limpieza

7.4/10

Servicio y personal

5.4/10

Servicios

5.6/10

Condiciones de la propiedad

6.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Manuel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021
Respuesta de Hotelmgmt, el 21 jul. 2021
We are grateful you took the time to rate your experience. Please visit us again for another memorable stay.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No me parece el pago del parqueo si está en el mismo establecimiento
Se hospedó 1 noche en julio de 2021
Respuesta de Hotelmgmt, el 21 jul. 2021
Thank you for sharing your perfect score, and we hope it won't be long before we have the pleasure of welcoming you back!

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en mayo de 2021
Respuesta de Hotelmgmt, el 1 jun. 2021
We appreciate you taking the time to rate your stay and hope you’ll give us another chance to provide you an experience that is improved from check-in to check-out.

4/10 Malo

Jaime ivan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mala experiencia
Malo. Mi peor experiencia en este tipo de hotel. Me cobraron 20 dolares por estacionamiento. Esto no está informado en la página de hotel.com. Sucio,viejo y mal olor en la habitación.
Se hospedó 2 noches en enero de 2021
Respuesta de Management, el 4 feb. 2021
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Aceptable

Avery

Se hospedó 2 noches en marzo de 2021

4/10 Malo

Faithe

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The TV in our room never worked properly. I told the front desk the first day and asked again. No one ever came to check the TV. It was out of focus. Also, the site advertised free breakfast and a pool; there was no breakfast at all… not even coffee in lobby and the pool was drained. The staff did not offer alternatives to breakfast even though there was a place attached to one part of the hotel. I thought it was closed. My room was clean but the stairs and outside was not swept and sloppy. Location was the only plus. I will never stay there again.
Se hospedó 3 noches en octubre de 2021

2/10 Terrible

Joe

No le gustó: Limpieza
Se hospedó 2 noches en octubre de 2021

8/10 Bueno

Kelly

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Overall a positive experience
Location was perfect! Parking was convenient but I had to pay which I feel should be part of the cost for staying there. Although I’m not familiar with how parking works in Charleston. The room was clean but the pillows were very small and there were only 3 per bed which isn’t enough for 2 people. The toilet did not flush well and the bathroom was very old and showed a lot of wear. Overall, it was a good value and I would definitely stay there again if/when I travel back to Charleston.
Se hospedó 1 noche en octubre de 2021

4/10 Malo

Dolores

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en octubre de 2021

8/10 Bueno

Lynda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location
Sorry to say the hotel was closing the day after we left. It was a great value thru hotels.com and we reserved it last minute after our more expensive hotel up the street did nothing about the broken television in our room. Would stay here again!
Se hospedó 4 noches en octubre de 2021

2/10 Terrible

MARLENE

Se hospedó 1 noche en octubre de 2021

4/10 Malo

Laura

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Location close to the market and the water
Se hospedó 1 noche en octubre de 2021

2/10 Terrible

Linda

No le gustó: Limpieza y condiciones de la propiedad
The location is excellent however the hotel has not been maintained. The room door did not fit properly, the bathroom was dirty, especially where the toilet and bathtub were located. The shower curtain was covered in mold.
Se hospedó 2 noches en octubre de 2021

4/10 Malo

Taylor

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
It says on Expedia that you get breakfast-you don’t. You have to pay to park. There were pubic hairs on the floor in the bathroom. The staff was very kind though.
Se hospedó 2 noches en octubre de 2021

8/10 Bueno

mary

Le gustó: Limpieza y servicio y personal
Loved the location. So convenient. Plenty of towels for our 2 night stay. I also liked the nightlight on the hair dryer!
Se hospedó 2 noches en octubre de 2021

2/10 Terrible

susan

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Horrible
Se hospedó 3 noches en octubre de 2021

8/10 Bueno

Cliente verificado

No le gustó: Condiciones de la propiedad
Needs improvement
Curtains at outside window wasn’t wide enough to cover window. Very expensive for no amenities such as breakfast or dinner. Room was adequate but had to pay over $200per room plus $20 parking outside our door. Old motel which needs lots of work for the value.
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Caitlin

Le gustó: Limpieza, servicio y personal, servicios
The location is excellent, right in the middle of lots of shopping and restaurants in the heart of the city. Parking is super easy and the beds are comfy. The room itself is pretty run down and so is the hotel but you won’t find a better location for the price.
Se hospedó 1 noche en octubre de 2021

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not like the pictures
This hotel is in need of some improvements. The pictures of the lobby give you the impression it is well taken care of, this I’m not the case. The walls are dirty and banged up. It could use a deep cleaning and some upgrades. Our toilet paper holder was falling out of the wall, the wall was chipping. The carpet was “dingey”. Everything felt damp, like when camping in a tent. We were also charged extra after we returned home, though this is supposed to be refunded.
Se hospedó 3 noches en octubre de 2021

8/10 Bueno

peggy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is in walking distance. Plenty of restaurants. Only sad thing Days Inn is closing the doors forever on market street.
Se hospedó 2 noches en octubre de 2021

8/10 Bueno

Lubica

Viaje en pareja
Le gustó: Limpieza y servicio y personal
You get a good deal in the heart of historic town, ok for one night.
Se hospedó 1 noche en octubre de 2021
Respuesta de Hotelmgmt, el 15 oct. 2021
Our rates definitely can't be beaten, especially since we offer an ideal location in town! We love that this won you over, Lubica, and we hope you will be joining us again soon at Days Inn by Wyndham Charleston Historic District.

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic stay
This hotel was awesome. Clean and organized. I’m very sad it’s under new ownership as of Oct 17, 2021. This was a hidden gem.
Se hospedó 1 noche en octubre de 2021
Respuesta de Hotelmgmt, el 15 oct. 2021
Sandra, we are pleased to read you had a five-star stay here at Days Inn by Wyndham Charleston Historic District. We cannot wait to have you back for another memorable getaway when you are back in town!

4/10 Malo

Diane

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Would not stay there again
Word has it properly has been sold. Future unknown. Can’t believe that it is a Wyndham. Only good thing is location
Se hospedó 1 noche en octubre de 2021
Respuesta de Hotelmgmt, el 15 oct. 2021
Diane, thank you for sharing your concerns. Our doors are open and we are ready to welcome you the next time you visit Charleston.

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Uncomfortable
Beds were worped and uncomfortable. Outside noise easily hear inside the room.
Se hospedó 2 noches en octubre de 2021
Respuesta de Hotelmgmt, el 15 oct. 2021
It is disappointing to learn of your experience as it does not sound typical. We are grateful you took the time to share your concerns with us as we always look for ways to enhance. I am confident we can improve your overall perception if you give us one more chance!

8/10 Bueno

Eric

Se hospedó 1 noche en octubre de 2021

8/10 Bueno

James

Viaje en pareja
Le gustó: Condiciones de la propiedad
We loved the location of this property. It's right in the heart of French Quarter and all it's restaurants, bars and historic places. Even the waterfront is a short walk. The woman at the front desk at our check in wasn't very friendly and as they don't do room cleaning anymore due to Covid we had virtually no other interaction with staff other than to say hello to an employee in passing. The room for the most part was clean and comfortable however the shower in the bathroom was disgusting. Black hairs everywhere which normally don't bother me but there were so many it was very clear the shower area hadn't been touched before our arrival. That being said, no one can find help these days, never mind good help so we just overlooked it, though my wife may have just thought they were mine and not even noticed. Overall, good bang for the buck and I will definitely stay again when returning to Charleston.
Se hospedó 3 noches en octubre de 2021
Respuesta de HotelMgmt, el 14 oct. 2021
James, we are thankful you chose our fantastic location here at Days Inn by Wyndham Charleston Historic District and that you provided feedback from your trip! It is wonderful to hear you were able to explore the town with ease, but I do apologize for any oversights you endured. Your patience is much appreciated as we restore normalcy following these challenging times. We look forward to winning you over entirely and showing you what we are truly capable of when you return! See you then!

6/10 Aceptable

Stephanie

Viaje familiar
Se hospedó 2 noches en septiembre de 2021
Respuesta de Hotelmgmt, el 15 oct. 2021
Thank you for your rating. We would be grateful to have the opportunity to host you again so that we can make a better impression on you.

10/10 Excelente

Whitney

Se hospedó 3 noches en octubre de 2021

8/10 Bueno

Madonna

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2021
Respuesta de Hotelmgmt, el 12 oct. 2021
We appreciate your positive rating and hope to see you again soon for another great stay!

2/10 Terrible

VICTORIA

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We booked this property because of it’s fantastic location. You can park the car for the weekend and walk everywhere as you’re in the heart of historic Charleston. The hotel itself is a dump. The beds were comfortable but that is the only thing positive. No maid service, a drained pool, no ice, water damage on the ceiling, and we had to get up several times during the night to empty the dehumidifier. It cost us $580 for 2 nights and would have cost us less than $200 if it were located in any other city. I recently found out this property has been sold and is closing soon. That’s why none of the employees care. They never should have charged those rates for a sub-par experience. Maybe the new owners will turn it around.
Se hospedó 2 noches en octubre de 2021
Respuesta de HotelMgmt, el 14 oct. 2021
Victoria, we are disappointed to read about your experience as it does not reflect our typical standards. We will address your concerns promptly as we want to ensure the most satisfying stay possible, and we apologize for the oversights you endured. Our doors are open and we are continuing to welcome guests so we hope that you will give us a second chance one day soon to turn your perception around. Until then.

6/10 Aceptable

Cynthia

Viaje en grupo
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great location in Historic district & value priced. Typical 1980’s motel. You get what you pay for as they say
Se hospedó 3 noches en octubre de 2021
Respuesta de HotelMgmt, el 14 oct. 2021
Thank you for your review, Cynthia. We are delighted our location met all of your travel needs while exploring Charleston, and we are glad our competitive rates won you over! Join us again anytime!

8/10 Bueno

Emily, Ashland

Viaje en pareja
Le gustó: Servicio y personal
It was a very dated hotel but it was generally clean and we were comfortable. The location was amazing. We didn’t take an Uber the whole trip.
Se hospedó 4 noches en octubre de 2021
Respuesta de HotelMgmt, el 12 oct. 2021
Emily, one of my favorite features here at Days Inn by Wyndham Charleston Historic District is that you can walk to all of the best spots in town from our convenient location! I love that this made your trip special! We hope you will join us again when you are back in town!

2/10 Terrible

Harold

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Full well knowing the property was not an upper level experience I was prepared but when the door opened into the room there was a dingy feeling. As I walked toward the sink area there were stains all over the sink as I went into the bathroom area there were stains all over the tub and tape on the tub where you step in. After further investigation I found The dirt was for stains and burns that would not come out so it had been cleaned but honestly it was badly difficult. The people at the site were more than pleasant all the time
Se hospedó 4 noches en octubre de 2021
Respuesta de HotelMgmt, el 12 oct. 2021
Harold, thank you for reviewing your stay. I am happy our team impressed you with their warmth, but I regret there were other aspects of your stay that were less satisfactory. I assure you that we will address your concerns promptly. As we continuously improve, I am confident we can restore your trust entirely in the future.

10/10 Excelente

Maeagn

Very nice front desk
Se hospedó 1 noche en octubre de 2021
Respuesta de HotelMgmt, el 12 oct. 2021
Our team's charm tends to leave a lasting impression on our guests, Maeagn, and we are glad you could experience this! We hope you will return for another five-star stay at Days Inn by Wyndham Charleston Historic District soon!

2/10 Terrible

Raquella

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
A cockroach infested room, broken lock, given keys to a dirty room, understaffed. I need a full refund as we were not able to stay
Se hospedó 3 noches en octubre de 2021
Respuesta de HotelMgmt, el 12 oct. 2021
Raquella, we are disappointed to read about your unusual yet unfortunate experience. We apologize for causing you any inconvenience and we would love to connect to work on restoring your trust. Hopefully, we can improve your perception one day soon.

8/10 Bueno

Diane

Se hospedó 2 noches en octubre de 2021
Respuesta de Hotelmgmt, el 12 oct. 2021
We are delighted your stay was a positive one, Diane! We hope you’ll choose our property whenever your travels bring back you to the area.

2/10 Terrible

Kristy

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
We reserved 2 rooms and when we got there, I showed my reservation and was told that they only had us for one room and could not make it right because they were booked. We got to the room and it was moldy and there was a dirty small wireless speaker that looked like a roach motel can on the floor next to the bed. We immediately booked another place and cancelled our reservation. I totally regret not taking pictures.
Se hospedó 1 noche en octubre de 2021
Respuesta de HotelMgmt, el 12 oct. 2021
Kristy, we are grateful you took a moment to review us. We are sad there was confusion with your reservation. Unfortunately, details are not made available to us prior to your arrival. We apologize for the oversights you endured with your room, and we undoubtedly will address this with our cleaning crew as it is not reflective of our high standards. We wish for your reconsideration as I am confident we can improve your perception.

2/10 Terrible

Arlene, Philadelphia

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I travel quite a lot and i stayed in some 2 to 3 stars hotel, but days inn is the worst. I cannot find any pleasant words to describe it. The place is horrible, terrible, dirty and everything is just so wrong. I will not ever, ever recommend it to anyone or even to my worst enemies. It needs a super major renovations, better yet, demolish it and build a new one. Expedia should know better. I dont understand why you still recommend it. Its super terrible.
Se hospedó 4 noches en octubre de 2021
Respuesta de HotelMgmt, el 12 oct. 2021
Arlene, thank you for your candid feedback. We will discuss this with our team as we always want to find ways to enhance for the future. We hope we have a chance to improve your perception one day soon.

10/10 Excelente

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good clean room with a comfortable bed. Perfect location, save money on the room and enjoy the shops
Se hospedó 4 noches en octubre de 2021
Respuesta de HotelMgmt, el 12 oct. 2021
We are delighted to hear about your five-star stay with us at Days Inn Wyndham Charleston Historic District. I love that our location provided the best experience possible in addition to our comfortable accommodations! We hope to greet you again soon, Matthew!

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
What a terrible stay!
First, I booked this hotel because I thought I could save money. It was not mentioned on the hotel website that we have to pay 20 dollars for parking space at the hotel. Secondly, It was mentioned that there is a free breakfast for two people as booked. There was no breakfast at all. We were not the only ones who questioned this. Third, There was one very tiny bottle for each shampoo and conditioner; one very tiny bar of soap in the bathroom and in the sink. All these for two people! The room was dirty; there was hair on the hairdryer. The swimming pool was advertised too but not available. We were told to come back again at past 4 to be able to get a room on the first floor. They did not even try their best to give us the room as promised. However, the staff was over-friendly. All in all, the room is a dump, the toilet is dilapidated, and the carpets are totally dirty. Clients like us deserve appropriate and efficient service too.
Se hospedó 1 noche en octubre de 2021
Respuesta de HotelMgmt, el 12 oct. 2021
Thank you for your review. Unfortunately, we are unaware of reservations details that are not made with us prior to guest arrival. Therefore, room types are based upon availability at check-in. We regret this caused some convenience in addition to the unclear information that was provided when you booked. I hope we were able to restore some trust with our southern hospitality, and we would love to work with you in the future to ensure a more seamless experience from beginning to end.

8/10 Bueno

Jeffrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No turndown service. Enjoyable stay otherwise.
Se hospedó 3 noches en septiembre de 2021
Respuesta de HotelMgmt, el 12 oct. 2021
Jeffrey, thanks for choosing Days Inn Wyndham Charleston Historic District! We have changed our procedures to ensure our guests and staff stay as healthy as possible by limiting contact. Our team is available to provide a room refresh upon request. I hope this helps to make your future visits more enjoyable. Revisit us soon!

8/10 Bueno

John

Se hospedó 2 noches en octubre de 2021

4/10 Malo

Katherine

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The rooms are in very poor, dilapidated condition.
Se hospedó 1 noche en octubre de 2021
Respuesta de HotelMgmt, el 12 oct. 2021
Your review is disheartening, Katherine, but we thank you for sharing your honest feedback. We will look into this immediately so we can work to enhance your future visits.

6/10 Aceptable

Rich

No le gustó: Limpieza y servicio y personal
Great location. Poor hotel conditions
Good location, close to all activities. Hotel in disrepair, not clean. The Management is milking this cash cow, busy location.
Se hospedó 2 noches en octubre de 2021
Respuesta de HotelMgmt, el 12 oct. 2021
Rich, it is great you had time to share the details of your trip. We definitely will discuss your input with our Management Team so we can make improvements for the future. We are eager to win you over in the future.

10/10 Excelente

rayne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2021
Respuesta de Hotelmgmt, el 7 oct. 2021
We love to hear from our guests, and are just thrilled you had a great time. Thank you and come back soon!

6/10 Aceptable

Jackie

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
The location was great. Didnt understand the pay for parking on the lot of the hotel. The rooms need updating and the beds were terrible.
Se hospedó 2 noches en septiembre de 2021
Respuesta de HotelMgmt, el 12 oct. 2021
We were happy to have you visit us, Jackie, and we are thankful for your feedback. It is great to read our location met your needs, but I am disappointed we fell short in other areas. We will definitely give extra attention to your concerns so that your next stay is worthy of another star or two. Until then!

8/10 Bueno

Lisa

Viaje con mascota, Viaje familiar
Le gustó: Condiciones de la propiedad
The hotel was located perfectly. You can walk to everything. Bottom floor was great for the dogs. It had a couple cleaning issues but the beds where clean and the coffee at the restaurant was good.
Se hospedó 2 noches en octubre de 2021
Respuesta de Hotelmgmt, el 7 oct. 2021
Lisa, we enjoyed reading about your stay here at Days Inn by Wyndham Charleston Historic District. It's wonderful to hear you and your pup had everything to ensure a comfortable and convenient getaway, and we hope we have the chance to welcome you both back in the future.

6/10 Aceptable

Toni

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Location is very good. Near restaurants and Market Place. Pretty area. Unfortunately the room just had a tired appearance. Could use towel racks in bathroom. For the price would stay there again.
Se hospedó 3 noches en octubre de 2021
Respuesta de Hotelmgmt, el 7 oct. 2021
Toni, it's wonderful to know you will continue to choose us when you visit Charleston! Thank you for taking the time to review us, and we are pleased our location was perfect! I definitely will discuss your input on the rooms to see how we can enhance your future stays. See you next time!

8/10 Bueno

Joseph

Le gustó: Servicio y personal y comodidad de las habitaciones
Hotel is very basic but the location is perfect, and with the hotel rates vs other near by hotels it’s a value. Staff were lovely, helpful, and we even locked ourselves out at 3am after a wedding and the staff helped us right away. Sure could it use a coat of paint and some updates, but for the value, locaton and price it’s perfect.
Se hospedó 3 noches en septiembre de 2021
Respuesta de HotelMgmt, el 7 oct. 2021
Joseph, the team was happy to meet your every need, especially with your late-night debacle! It is marvelous you had such a wonderful time, and I am pleased our location and rates truly impressed you in addition to the stellar service. We will continue to discuss all of your feedback so we can hopefully earn that fifth star the next time you join us at Days Inn by Wyndham Charleston Historic District!

2/10 Terrible

Simon

Se hospedó 1 noche en octubre de 2021
Respuesta de Hotelmgmt, el 5 oct. 2021
It's disappointing for us to see your low marks. We hope you will give us another chance, as we wish to provide you with a more satisfying experience.