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Opiniones de Sleep Inn near Great Lakes Naval Base

2.5 out of 5
Sleep Inn near Great Lakes Naval Base
3250 Bittersweet Ave, North Chicago, IL

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 258 de 592 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 183 de 592 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 81 de 592 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 44 de 592 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 26 de 592 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

8.4/10

Servicios

8.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Keyla Michelle Seda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 3 noches en enero de 2024
Respuesta de Mike, el 24 ene. 2024
Dear Keyla,Thank you so much for taking the time to share your positive feedback about your recent stay with us! We are thrilled to hear that you had an excellent experience and found our rooms to be clean and comfortable. Our team takes great pride in providing a high level of professionalism, and it's rewarding to know that it was reflected in your interactions with them.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything specific that stood out to you or any additional feedback you'd like to share, please feel free to let us know.Safe travels!Warm regards,Mike - GMSleep Inn

10/10 Excelente

Andrea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno y fácil acceso a la base naval
Se hospedó 1 noche en octubre de 2023
Respuesta de Mike, el 27 oct. 2023
Estimado Andrea,Gracias por tomarse el tiempo para dejar un comentario sobre su reciente estadía en nuestro hotel. Nos alegra saber que su experiencia fue muy buena y apreció el fácil acceso a la base naval. Sus comentarios son importantes para nosotros y siempre nos esforzamos por brindarles a nuestros huéspedes una estadía cómoda y conveniente.Entendemos que la proximidad a la base naval puede ser un factor importante para muchos de nuestros huéspedes y nos complace que nuestra ubicación haya cumplido con sus expectativas al respecto. Estamos comprometidos a ofrecer un excelente servicio y un ambiente acogedor, y estamos encantados de saber que tuvimos éxito durante su estadía.Sus comentarios positivos son muy apreciados y sirven como motivación para que nuestro equipo continúe brindando un servicio excepcional a todos nuestros huéspedes. Si alguna vez regresa a la zona, será un honor para nosotros recibirlo nuevamente.Gracias por elegir nuestro hotel y esperamos darle la bienvenida nuevamente en el futuro.Un cordial saludo,Mike - GMSleep Inn by Choice Hotels

10/10 Excelente

Gustavo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Recomendado , muy cerca de la base naval para las graduaciones del boot camp
Se hospedó 4 noches en octubre de 2023
Respuesta de Mike, el 15 oct. 2023
Estimado Gustavo,Agradecemos sinceramente tu amable comentario sobre tu reciente estancia en nuestro hotel. Nos complace enormemente saber que disfrutaste de tu estancia y que nuestra ubicación resultó conveniente para asistir a las graduaciones del boot camp en la base naval.Esperamos que hayas tenido una experiencia cómoda y agradable durante tu estancia con nosotros. Si tienes la oportunidad de visitarnos nuevamente en el futuro, estaremos encantados de recibirte y brindarte el mismo nivel de servicio excepcional.¡Gracias por recomendarnos! Tu satisfacción es nuestra mayor recompensa.Saludos cordiales,Mike - GMSleep Inn by Choice Hotels

10/10 Excelente

Dixie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very Good place to Stay
Se hospedó 4 noches en julio de 2023
Respuesta de Mike , el 17 jul. 2023
Dear Dixie,Thank you for choosing to stay with us and taking the time to share your positive feedback. We greatly appreciate your review and are thrilled to hear that you had a very good experience during your stay.At our hotel, providing a comfortable and enjoyable experience for our guests is our top priority, so we're delighted that we were able to meet your expectations. It's always rewarding to know that our efforts have made a positive impact on our guests' overall satisfaction.If there was anything specific that stood out to you during your stay, we would love to hear more about it. Your insights will help us further enhance our services and ensure that future guests have an equally memorable experience.Once again, thank you for your kind words. We look forward to welcoming you back in the future for another excellent stay.Warm regards,Mike

10/10 Excelente

Fernando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bien
Se hospedó 3 noches en julio de 2023
Respuesta de Mike , el 15 jul. 2023
Dear Fernando That's wonderful to hear! I'm delighted that you had an excellent stay. If there's anything specific you'd like to share about your experience or if you have any questions or need further assistance, please feel free to let me know. I'm here to help!Thank you,

10/10 Excelente

Ofelia

Se hospedó 4 noches en julio de 2023
Respuesta de Mike, el 1 ago. 2023
Dear Ofelia,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We're truly sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience caused.We would appreciate it if you could provide us with more details about the aspects of your stay that left you feeling disappointed. This will help us address the issues directly and make the necessary improvements to enhance our guests' experiences.Our team strives to ensure that every guest has a comfortable and enjoyable stay, and we are committed to addressing any concerns or issues promptly. We value your feedback and want to work towards resolving any shortcomings you experienced during your visit.We sincerely apologize for falling short of your expectations on this occasion, and we hope to have the opportunity to regain your trust and welcome you back for a more satisfying stay in the future.Warm regards,

10/10 Excelente

JUAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo está bien pero no hacen servicio en los cuartos
Se hospedó 2 noches en junio de 2023
Respuesta de Mike, el 26 jun. 2023
Dear Juan,Gracias por tomarse el tiempo para compartir sus comentarios sobre su reciente estadía en nuestro hotel. Agradecemos sus comentarios y queremos disculparnos por cualquier inconveniente que haya tenido con nuestro servicio de habitaciones.Quisiéramos aclarar que nuestro hotel sí ofrece servicio a la habitación; sin embargo, parece que pudo haber habido una falta de comunicación o un descuido durante su estadía. Pedimos disculpas por cualquier confusión causada. Nuestro equipo revisará nuestros procedimientos y comunicaciones para garantizar que nuestros huéspedes conozcan la disponibilidad y el proceso de solicitud del servicio de habitaciones.Su satisfacción es de suma importancia para nosotros y lamentamos no haber cumplido con sus expectativas en esta área. Agradecemos sus comentarios, ya que nos ayudan a identificar áreas de mejora y brindar una mejor experiencia a nuestros huéspedes.Acepte nuestras disculpas por cualquier inconveniente causado y le aseguramos que tomaremos las medidas necesarias para solucionar este problema de inmediato. Esperamos que nos brinde otra oportunidad de servirle en el futuro, y haremos todo lo posible para garantizar que su estadía sea más placentera.Si hay algo más que podamos hacer para ayudarlo o si tiene más sugerencias, no dude en comunicarse con nuestra recepción en cualquier momento. Valoramos sus comentarios y estamos comprometidos a brindar un servicio excepcional a nuestros huéspedes.Gracias nuevamente por informarnos sobre esto, y esperamos tener la oportunidad de darle la bienvenida nuevamente a nuestro hotel.Atentamente,

10/10 Excelente

Jerika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Personal muy amable y hablan español y el hotel muy limpio
Se hospedó 3 noches en octubre de 2022
Respuesta de Mike, el 31 oct. 2022
Querido Jerika,Gracias por tomarse el tiempo para completar nuestra encuesta en línea sobre su reciente estadía en nuestro hotel.Sus comentarios son muy importantes para nosotros y podemos asegurarle que utilizaremos esta información para hacer todo lo posible para crear una experiencia agradable para cada uno de nuestros huéspedes. Nos alegra que haya disfrutado de su estancia con nosotros. Esperamos volver a verte pronto!Sinceramente,

10/10 Excelente

Lupita

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estubo super
Se hospedó 1 noche en agosto de 2022
Respuesta de Mike, el 3 sept. 2022
Estimada Lupita,Gracias por tomarse el tiempo para completar nuestra encuesta en línea sobre su reciente estadía en nuestro hotel.Apreciamos mucho y valoramos sus comentarios y los compartiremos con nuestro equipo. Sus respuestas a la encuesta servirán de estímulo para todo nuestro personal a medida que nos esforzamos por mejorar continuamente la calidad de nuestros servicios para brindar una experiencia excepcional a nuestros huéspedes. Siempre es un placer recibir comentarios positivos.Gracias nuevamente por compartir su experiencia, y esperamos que su próxima visita sea aún más placentera que la anterior.Sinceramente,Miguel

10/10 Excelente

Liza I.

Se hospedó 5 noches en junio de 2022

10/10 Excelente

Alejandro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
La mayoria del personal fue amable,el cuarto estubo bien el labado de las manos no trabajaba correctamnte nose si en estos hoteles no cambian las sabanas diaria mente por question de agua o k pasa eso no me gusto mucho pero a comparacion del que me encuentro en estos momentos preferiria al sleep inn:(
Se hospedó 4 noches en mayo de 2017

10/10 Excelente

Clermont

Thank you for your patience,and your kindness break fast.
Se hospedó 1 noche en abril de 2024
Respuesta de Mike - GM, el 18 abr. 2024
Dear Clemont,"Thank you for taking the time to leave your review! We're delighted to hear that you enjoyed your stay and appreciated our breakfast offerings. We strive to provide exceptional service and a comfortable experience for all our guests. Your kind words are greatly appreciated, and we hope to welcome you back again soon for another wonderful stay!"Regards,Sleep Inn

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very respectful and caring and honest
Se hospedó 3 noches en abril de 2024
Respuesta de Mike - GM, el 15 abr. 2024
Dear Julie,Thank you so much for sharing your experience with us! We're thrilled to hear that you found our hotel to be respectful, caring, and honest. Providing a clean and comfortable environment for our guests is always our top priority, and we're glad that you felt at home during your stay. We appreciate your kind words and hope to have the opportunity to welcome you back again soon!Warm regards,Mike - GMSleep Inn

8/10 Bueno

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
was quite didnt hear anyone else ever
Se hospedó 3 noches en abril de 2024
Respuesta de Mike - GM, el 9 abr. 2024
Dear Andrea,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed a peaceful and comfortable stay at our hotel.Ensuring our guests' comfort and satisfaction is our top priority, and we're delighted to know that you found your accommodations clean and cozy.Should your travels bring you back to the area, we would be honored to host you again and provide you with another memorable stay.Warm regards,Sleep Inn

4/10 Malo

Elizabeth

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Mike - GM, el 25 mar. 2024
Dear Elizabeth,Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear that your recent stay at our hotel did not meet your expectations. Your satisfaction is of utmost importance to us, and we apologize for any shortcomings you experienced during your time with us. We would greatly appreciate the opportunity to learn more about your concerns so that we can address them and improve our services for future guests.Please feel free to reach out to our guest services team directly so that we can better understand your specific issues and work towards resolving them. Your feedback is invaluable to us, and we are committed to making every guest's experience a positive one.We hope to have the chance to welcome you back in the future and demonstrate the improvements we have made based on your feedback.Warm regards,Mike P.Sleep Inn

8/10 Bueno

Nadine

It’s was great 👍
Se hospedó 2 noches en marzo de 2024
Respuesta de Mike, el 17 mar. 2024
Dear Nadine,Thank you for sharing your positive feedback regarding your recent stay with us! We are delighted to hear that you had a great experience during your time at Sleep Inn.Providing excellent service and ensuring our guests have a memorable stay are our top priorities, and it brings us immense joy to know that we succeeded in meeting your expectations.We appreciate you choosing Sleep Inn and taking the time to share your experience with others. Your kind words serve as encouragement for our team to continue delivering exceptional service to all our guests.We look forward to welcoming you back for another wonderful stay in the near future. If there is anything we can do to enhance your next visit, please do not hesitate to let us know.Warm regards,MikeSleep Inn

6/10 Aceptable

Pavitar

Viaje familiar
Le gustó: Servicios
Y
Se hospedó 3 noches en febrero de 2024
Respuesta de Mike - GM, el 22 feb. 2024
Dear Pavitar,Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a good stay at our hotel. It's our utmost priority to ensure our guests have a comfortable and enjoyable experience, and we are delighted that we met your expectations.If there is anything specific you loved about your stay or any areas where we can improve further, please feel free to share your insights. Your feedback is invaluable to us as we strive to enhance our services.We look forward to welcoming you back in the future and providing you with another excellent stay.Best regards,Mike

10/10 Excelente

Karla

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was friendly and professional. Check in & Check out was smooth and easy. The room was clean. The bedding was fresh no funky smell no bed bugs, everything seemed fine. Rug was clean no crumbs which usually that let’s me know if a please actually cleans or not. The area was very calm, seemed safe. I would recommend pre-planning and get familiar with the area since there’s not many dinings or things that are walkable near it. However it is one of the closest hotels to the base. Overall, no complains. Would recommend. Will be coming back!
Se hospedó 2 noches en febrero de 2024
Respuesta de Mike, el 27 feb. 2024
Dear Karla,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that our friendly and professional staff, smooth check-in and check-out processes, and clean, comfortable accommodations contributed to a pleasant stay for you.Your acknowledgment of our efforts to maintain a fresh and welcoming environment is greatly appreciated. We're delighted that you found the area calm and safe, and we appreciate your recommendation for future guests to pre-plan and get familiar with the surroundings.We truly value your recommendation and are honored that you plan on coming back. It was a pleasure having you as our guest, and we look forward to welcoming you again in the future.If there is anything specific you would like to see or experience during your next stay, please feel free to let us know. Safe travels, and we can't wait to host you again!Best regards,Mike - GM

6/10 Aceptable

Leslie

Viaje familiar
Le gustó: Servicios
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mike , el 20 feb. 2024
Dear Leslie,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a good stay overall. Your satisfaction is important to us, and we appreciate your positive comments.We also value your input, and if there are specific aspects of your experience that you feel could be improved to make it an exceptional stay next time, please do not hesitate to share them with us. Your insights are instrumental in helping us enhance our services for future guests.We hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Best regards,Sleep Inn Management

10/10 Excelente

Cecilie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Mike, el 19 feb. 2024
Dear Cecilie,Thank you for choosing our hotel for your RTC graduation event stay, and for taking the time to share your experience. We are thrilled to hear that you had an excellent stay during this special occasion.Congratulations on the RTC graduation! Your positive feedback means a lot to us, and we are delighted that our accommodations met your expectations. If there's anything specific you enjoyed about your stay or any suggestions for improvement, please feel free to share.We appreciate your patronage and hope to have the pleasure of welcoming you back for future occasions. Safe travels and best wishes to the graduate!Warm regards,Sleep Inn Management

10/10 Excelente

DINA

Need to have microwave in rooms and more choices at breakfast like bagels.
Se hospedó 1 noche en febrero de 2024
Respuesta de Mike - GM, el 16 feb. 2024
Dear Dina,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a good stay at our hotel, and we appreciate your valuable input.We understand the convenience of having a microwave in the rooms, and we will certainly take this suggestion into consideration for future improvements. Our goal is to make our guests' stay as comfortable as possible, and your feedback helps us identify areas where we can enhance our services.Regarding breakfast choices, we appreciate your suggestion for more variety, including bagels. We are always looking for ways to enhance our breakfast offerings to cater to the diverse preferences of our guests. Rest assured, your comments will be shared with our team as we continually strive to provide a satisfying experience for all our guests.We hope to have the pleasure of welcoming you back to our hotel in the future and thank you for choosing us for your stay.Warm regards,Mike - GM

8/10 Bueno

Xiaoguang

Se hospedó 1 noche en febrero de 2024
Respuesta de Mike - GM, el 25 mar. 2024
Dear Xiaoguang,Thank you for choosing to stay with us and for sharing your feedback! We're thrilled to hear that you had a great stay and found our rooms clean and comfortable. Providing a welcoming and pleasant environment for our guests is always our top priority.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,MikeSleep Inn

8/10 Bueno

Sahira, San Diego

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Mike, el 2 feb. 2024
Dear Sahira,Thank you so much for taking the time to share your positive experience at our hotel! We are delighted to hear that you found our rooms clean and comfortable, and that our staff was able to assist you during your stay.It's always our goal to provide a welcoming and enjoyable environment for our guests, and your feedback is greatly appreciated. We strive to maintain high standards of cleanliness and comfort to ensure a memorable experience for everyone who chooses to stay with us.We look forward to welcoming you back in the future and providing you with another outstanding stay. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share them with us.Thank you again for choosing our hotel, and we hope to have the pleasure of hosting you again soon.Best regards,Management Team

6/10 Aceptable

Cherie

Se hospedó 4 noches en enero de 2024
Respuesta de Mike, el 24 ene. 2024
Dear Cherie,Thank you for taking the time to share your feedback regarding your recent stay with us. We're pleased to hear that you had a good stay. Guest satisfaction is our top priority, and we're always looking for ways to enhance our guests' experience.If there are any specific aspects of your stay that you particularly enjoyed or if there are areas where we could improve, we would love to hear more details. Your input is valuable to us as we strive to provide the best possible service to our guests.We hope to have the opportunity to welcome you back in the future and ensure an even more enjoyable experience.Best regards,Mike - GMSleep Inn

8/10 Bueno

Francisco

Se hospedó 4 noches en enero de 2024
Respuesta de Mike , el 16 ene. 2024
Dear Francisco,Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had an excellent stay at our hotel. It's always our goal to provide exceptional service and create memorable experiences for our guests.Your kind words are truly appreciated by our entire team. We hope to have the pleasure of welcoming you back in the future. If there's anything specific that stood out to you or any suggestions you have for improvement, we'd love to hear more.Safe travels, and thank you for choosing Sleep Inn!Best regards,Mike - GM

10/10 Excelente

Janis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Mike - GM, el 11 ene. 2024
Dear Janis,Thank you so much for taking the time to share your positive feedback! We are delighted to hear that you had an excellent stay with us and that you found our hotel clean and comfortable. It's our priority to provide a welcoming and enjoyable experience for all our guests, and we are thrilled that we met your expectations.Our team works hard to maintain high standards of cleanliness and comfort, and it's rewarding to know that our efforts contributed to your satisfaction. We appreciate your kind words and hope to have the pleasure of hosting you again in the future.If there's anything specific you loved about your stay or any suggestions you have for improvement, we would love to hear more. Your feedback is invaluable as we strive to continuously enhance the guest experience.Thank you once again for choosing to stay with us, and we look forward to welcoming you back soon!Best regards,Mike - GMSleep Inn

10/10 Excelente

Scott

Le gustó: Servicios
Se hospedó 3 noches en diciembre de 2023
Respuesta de Mike - GM, el 9 ene. 2024
Dear Scott,Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you had an excellent stay and found our rooms clean and comfortable. Your kind words are truly appreciated, and it motivates our team to continue providing exceptional service.We take great pride in maintaining a high standard of cleanliness and ensuring our guests feel comfortable during their time with us. It's wonderful to know that we succeeded in meeting your expectations.We look forward to welcoming you back in the future and providing you with another outstanding experience. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. Your input is invaluable to us.Safe travels, and we hope to have the pleasure of hosting you again soon!Warm regards,Mike -GMSleep Inn by Choice Hotels

10/10 Excelente

Eda

Se hospedó 2 noches en enero de 2024
Respuesta de Mike, el 2 feb. 2024
Dear Eda,Thank you for taking the time to share your wonderful feedback about your recent stay with us. We're thrilled to hear that you had an excellent experience and that you found your room to be clean and comfortable. Our team takes great pride in maintaining a high standard of cleanliness and providing a comfortable environment for our guests.It's especially gratifying to know that our staff was able to assist you and contribute to your positive experience. We believe that exceptional service can make a significant difference in our guests' stays, and we're delighted to hear that our team met your expectations.We truly appreciate your kind words and hope to have the pleasure of hosting you again in the future. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share them with us. Thank you once again for choosing our hotel, and we look forward to welcoming you back.Best regards,Management Team

10/10 Excelente

Enrique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The picture wall
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mike , el 31 dic. 2023
Dear Enrique,Thank you so much for taking the time to share your positive feedback! We are delighted to hear that you had an excellent stay with us and that you found our hotel clean and comfortable. It's our priority to provide a welcoming and enjoyable experience for all our guests, and we are thrilled that we met your expectations.Our team works hard to maintain high standards of cleanliness and comfort, and it's rewarding to know that our efforts contributed to your satisfaction. We appreciate your kind words and hope to have the pleasure of hosting you again in the future.If there's anything specific you loved about your stay or any suggestions you have for improvement, we would love to hear more. Your feedback is invaluable as we strive to continuously enhance the guest experience.Thank you once again for choosing to stay with us, and we look forward to welcoming you back soon!Best regards,Mike - GMSleep Inn

4/10 Malo

Chandra

No le gustó: Limpieza
The room was clean, however a stink bug dropped down from a ceiling accent fixture over the bed unto to my husband's bare shoulder and the person next door extremely loud talking at 3am till about 5am.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mike, el 27 dic. 2023
Dear Chandra,Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your input, as it helps us to identify areas where we can improve and enhance the overall guest experience.We are pleased to hear that you found your room to be clean. However, we sincerely apologize for the unfortunate incident with the stink bug. Our team is committed to maintaining a comfortable and pest-free environment, and we are addressing this issue to ensure it does not happen again in the future.Furthermore, we apologize for the disturbance caused by the loud talking from the neighboring room during the early morning hours. We understand the importance of a peaceful night's sleep, and we are taking steps to prevent such disruptions in the future. Our team is reviewing our noise control measures and will work diligently to address any instances of excessive noise promptly.Please accept our sincerest apologies for any inconvenience these issues may have caused you and your husband during your stay. We value your feedback and hope to have the opportunity to welcome you back in the future, providing you with the exceptional experience you deserve.If you have any additional comments or concerns, please feel free to contact us directly. We appreciate your understanding and look forward to the opportunity to make amends.Warm regards,Mike - GM

10/10 Excelente

Marina

Se hospedó 3 noches en diciembre de 2023
Respuesta de Mike, el 20 dic. 2023
Dear Marina,Thank you so much for taking the time to share your review with us! We are delighted to hear that you had an excellent stay at our hotel. Providing a positive and memorable experience for our guests is always our top priority, and we are thrilled that we were able to meet your expectations.It's fantastic to know that you enjoyed your time with us. If there's anything specific that stood out or any particular staff member who made your stay exceptional, we would love to hear more about it. Your feedback helps us recognize and reward our team members for their hard work and dedication.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even more special, please don't hesitate to let us know.Once again, thank you for choosing our hotel, and we look forward to serving you again soon.Warm regards,Mike -GM

8/10 Bueno

James

Viaje familiar
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mike, el 15 dic. 2023
Dear James,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our rooms clean and comfortable and that our staff provided excellent service during your stay. It's always our goal to create a welcoming and enjoyable environment for our guests.We truly appreciate your kind words and hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or any suggestions you have for improvement, we'd love to hear more. Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back soon!Best regards,Mike - GMSleep Inn by Choice Hotels

2/10 Terrible

Esmeralda

Se hospedó 1 noche en diciembre de 2023
Respuesta de Mike, el 15 dic. 2023
Dear Esmeralda,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it allows us to continuously improve our services. However, we would like to address the circumstances surrounding your recent reservation.We understand that your plans may have changed, and we regret that we were not able to accommodate your stay. In our commitment to providing excellent service, we do our best to accommodate special requests, such as early check-ins. We were pleased to agree to your request for a 6 am check-in, and our team made preparations accordingly.We genuinely value your opinion and would love to learn more about the factors that influenced your decision not to stay with us. If there were specific aspects that fell short of your expectations or if there is anything we can do to improve, please don't hesitate to share more details with us.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you in the future, providing you with the exceptional experience we strive to offer all our guests.Thank you again for your feedback, and we look forward to the possibility of hosting you in the future.Warm regards,Sleep Inn - GM

10/10 Excelente

Migdaly

Se hospedó 3 noches en diciembre de 2023
Respuesta de Mike, el 9 ene. 2024
Dear Migdaly,Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you had an excellent stay and found our rooms clean and comfortable. Your kind words are truly appreciated, and it motivates our team to continue providing exceptional service.We take great pride in maintaining a high standard of cleanliness and ensuring our guests feel comfortable during their time with us. It's wonderful to know that we succeeded in meeting your expectations.We look forward to welcoming you back in the future and providing you with another outstanding experience. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. Your input is invaluable to us.Safe travels, and we hope to have the pleasure of hosting you again soon!Warm regards,Mike - GMSleep Inn by Choice Hotels

8/10 Bueno

Henry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was a nice service
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mike, el 8 dic. 2023
Dear Henry,Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a nice stay and that you found our service to be excellent. Our team works hard to provide a comfortable and welcoming experience for our guests, and it's always rewarding to know that we've succeeded.We also appreciate your kind words about the cleanliness and comfort of your room. Maintaining a high standard of cleanliness is a top priority for us, and we're glad that it contributed to your overall satisfaction.It was a pleasure having you as our guest, and we hope to welcome you back for another enjoyable stay in the future. If there's anything specific you loved about your experience or if there are any areas where we can further improve, please feel free to share your thoughts. Your feedback is invaluable to us.Thank you again for choosing Sleep Inn for your stay. We look forward to hosting you again soon!Best Regards,Mike Sleep Inn

10/10 Excelente

Yoan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2023
Respuesta de Mike, el 29 nov. 2023
Dear Yoan,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had an excellent stay with us and that you found your guest room to be clean and comfortable. Providing a welcoming and cozy atmosphere is a top priority for us, and we're delighted that we could meet your expectations.It's also great to know that you enjoyed our breakfast options. We believe a good breakfast sets the tone for the day, and we're pleased that you found our offerings to your liking.Our team works hard to ensure that our guests have a memorable experience, and your positive comments motivate us to continue delivering exceptional service. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future.Safe travels, and thank you for choosing Sleep Inn!Best Regards,Mike

10/10 Excelente

Callie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mike, el 15 nov. 2023
Dear Callie,Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an excellent stay at our hotel. Your kind words mean a lot to us, and we are delighted that we could contribute to making your experience memorable.Our team works hard to provide exceptional service, and it's always rewarding to know that our efforts are appreciated. If there is anything specific that stood out to you or any areas where you feel we excelled, we would love to hear more details.We look forward to welcoming you back for another wonderful stay in the future. If you have any additional comments or suggestions, please don't hesitate to reach out. Your feedback is invaluable to us as we strive to continuously improve and exceed our guests' expectations.Thank you once again for choosing our hotel. Wishing you safe and happy travels!Warm regards,Mike - GM

8/10 Bueno

olga

Se hospedó 3 noches en noviembre de 2023
Respuesta de Mike, el 27 nov. 2023
Dear Olga,Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent stay at our hotel.Our team works hard to provide a memorable experience for our guests, and it's always rewarding to know when we've succeeded. If there's anything specific you enjoyed or any aspect of your stay that stood out to you, we'd love to hear more.Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future. If you have any suggestions or preferences for your next visit, please feel free to let us know, and we'll do our best to accommodate.Once again, thank you for choosing our hotel, and we appreciate your kind words.Warm regards,Mike - GM

10/10 Excelente

Danielle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would have like a outdoor seating area(non smoking)
Respuesta de Mike, el 29 oct. 2023
Dear Danielle,Thank you so much for taking the time to share your feedback on your recent stay at our hotel. We are thrilled to hear that you had an excellent experience with us!Your satisfaction is our top priority, and we appreciate your input about an outdoor seating area. We understand the importance of having comfortable outdoor spaces for our guests to relax and enjoy the surroundings. We hope to have the pleasure of hosting you again in the future. Please feel free to reach out to us directly with any other suggestions or requests you may have. Your feedback is invaluable in helping us enhance our guests' overall experience.Once again, thank you for choosing our hotel for your stay, and we look forward to welcoming you back soon.Warm regards,Mike Patel - GMSleep Inn by Choice Hotels

10/10 Excelente

Iris

Se hospedó 2 noches en octubre de 2023
Respuesta de Mike , el 16 nov. 2023
Dear Iris,Thank you for taking the time to share your feedback about your recent stay with us! We are absolutely delighted to hear that you had an excellent stay with excellent service and a clean room during the RTC Boot Camp graduation event.It's wonderful to know that our accommodations and service met your expectations, and we're grateful for your kind words. We are proud to have been a part of such a special occasion for you, and we're thrilled to hear that you plan to stay with us again in the future.Our team takes great pride in providing a comfortable and welcoming environment for our guests, and we look forward to the opportunity to welcome you back for another memorable stay. If there's anything specific you loved about your stay or anything you'd like to see improved next time, please don't hesitate to let us know. Your feedback is invaluable in our quest to continuously improve.Thank you for choosing our hotel, and we can't wait to serve you again on your next visit!Warm regards,Mike - GMSleep Inn by Choice Hotels

10/10 Excelente

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely and quiet hotel with wonderful staff and delicious breakfast. Will stay again to go back to six flags
Se hospedó 2 noches en octubre de 2023
Respuesta de Mike, el 26 oct. 2023
Dear Rebecca,Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a lovely and quiet stay at our hotel, and that you found our staff to be wonderful and our breakfast delicious. It's always our goal to provide a relaxing and enjoyable experience for our guests, and we're delighted to know that we were able to meet your expectations. We look forward to welcoming you back on your next visit to Six Flags. Your return is the highest compliment we can receive, and we can't wait to make your next stay just as fantastic as this one.If there's anything specific you'd like us to prepare for your next visit or if you have any special requests, please don't hesitate to reach out to us. Your comfort and satisfaction are our top priorities.Thank you again for choosing our hotel, and we can't wait to see you again soon!Warm regards,Mike Patel - GMSleep Inn by Choice Hotels

10/10 Excelente

Mandy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Mike, el 23 oct. 2023
Dear Mandy,Thank you so much for taking the time to share your review with us. We're delighted to hear that you had an excellent stay during your RTC Boot Camp visit!It's always our aim to provide a comfortable and enjoyable experience for our guests, and we're thrilled that we were able to meet your expectations. Our team takes great pride in delivering exceptional service, and your kind words are a testament to their hard work and dedication.We hope you had a productive and successful RTC Boot Camp and that your stay with us contributed to your overall experience. If you ever find yourself back in the area, please don't hesitate to return to our hotel. We'd love to welcome you again and continue to provide you with top-notch service.Thank you once more for choosing our hotel, and we wish you the very best in your future endeavors. Safe travels!Warm regards,Mike Sleep Inn by Choice Hotels

10/10 Excelente

Joan M.S

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location
Se hospedó 1 noche en octubre de 2023
Respuesta de Mike , el 20 oct. 2023
Dear Joan,Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had an excellent stay at our hotel and that you found your room to be clean and comfortable. Providing a comfortable and welcoming environment for our guests is a top priority for us.It's also wonderful to hear that you experienced great service during your stay. Our team takes pride in delivering exceptional customer service, and your kind words are truly appreciated.Congratulations on your RTC graduation! We're delighted that you chose to celebrate this special occasion with us, and we hope your stay added to the overall joy of the day.We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to enhance your next stay, please don't hesitate to let us know. Once again, congratulations, and we wish you all the best in your future endeavors.Warm regards,Mike Patel - GMSleep Inn by Choice Hotels

6/10 Aceptable

AMERICA, PASSAIC

Se hospedó 2 noches en octubre de 2023
Respuesta de Mike, el 15 oct. 2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay and that you found our rooms to be nice and clean. Your kind words about our staff's excellent service are greatly appreciated.Our team takes pride in providing top-notch service and maintaining a clean and comfortable environment for our guests. Your positive feedback serves as a great source of motivation for us.We hope to have the pleasure of welcoming you back in the future. If you have any specific suggestions or if there's anything more we can do to enhance your experience, please don't hesitate to let us know.Once again, thank you for choosing our hotel, and we look forward to hosting you again in the future.Best regards,Mike - GMSleep Inn

8/10 Bueno

Christina

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
This hotel was decent, it was mostly clean, the carpets could definitely use a good cleaning as our floors were stained and sticky. There were also some questionable stains on the bathroom walls. The website listed an indoor pool but when we got there, there was no pool or signage for the pool to see. But overall if you are looking for a no frills hotel, this is a decent place
Se hospedó 3 noches en octubre de 2023
Respuesta de Mike, el 10 oct. 2023
Dear Christina,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your honest review, and your input is essential in helping us improve our services.We're glad to hear that you found our hotel to be decent and mostly clean. However, we apologize for the issues you encountered with the carpets and bathroom walls. We take cleanliness seriously, and your comments will be shared with our housekeeping team to ensure we address these concerns promptly.Regarding the indoor pool, we're sorry for any confusion. We'll review our website information to ensure accuracy and clarity for future guests.We appreciate your understanding and patience during your stay, and we're grateful for your recommendation for those seeking a no-frills hotel.If you ever decide to return, we hope to provide you with an improved and more comfortable experience. Please don't hesitate to reach out if you have any further comments or suggestions.Thank you for choosing to stay with us.Sincerely,Mike PatelSleep Inn

10/10 Excelente

kristopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Mike, el 10 oct. 2023
Dear Kristopher,Thank you so much for taking the time to share your wonderful feedback about your recent stay at our hotel. We are thrilled to hear that you had an excellent stay with us!Providing our guests with a memorable and comfortable experience is our top priority, and it's rewarding to know that we were able to meet your expectations. Your kind words mean a lot to our team, and they serve as a great source of motivation.If there's anything specific you enjoyed during your stay or if you have any suggestions on how we can make your future visits even better, please feel free to let us know. We always value guest input as it helps us continue to improve our services.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay.Warm regards,Mike Patel -GMSleep Inn

8/10 Bueno

Ida

Se hospedó 3 noches en octubre de 2023
Respuesta de Mike, el 10 oct. 2023
Dear Ida,Thank you so much for taking the time to share your wonderful feedback about your recent stay at our hotel. We are thrilled to hear that you had an excellent stay with us!Providing our guests with a memorable and comfortable experience is our top priority, and it's rewarding to know that we were able to meet your expectations. Your kind words mean a lot to our team, and they serve as a great source of motivation.If there's anything specific you enjoyed during your stay or if you have any suggestions on how we can make your future visits even better, please feel free to let us know. We always value guest input as it helps us continue to improve our services.We look forward to the opportunity of welcoming you back in the future and providing you with another exceptional stay.Warm regards,Mike Patel -GMSleep Inn by Choice Hotels

10/10 Excelente

Enid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Mike, el 10 oct. 2023
Dear Enid,Thank you for taking the time to share your fantastic experience during your recent stay with us. We are delighted to hear that you had a fantastic stay and that you found our customer service to be good, the room clean, and the atmosphere quiet.Providing excellent customer service and maintaining a clean and peaceful environment for our guests are top priorities for us, and it's wonderful to know that we succeeded in making your stay enjoyable.Your positive feedback is greatly appreciated by our team, and it motivates us to continue delivering outstanding experiences to all our guests.If you have any additional comments or if there's anything specific that made your stay exceptional, please don't hesitate to share. We're here to ensure that every visit with us is a memorable one.Thank you for choosing our hotel, and we hope to welcome you back for another fantastic stay in the future.Warm regards,Mike Patel - GMSleep Inn by Choice Hotels

8/10 Bueno

Monica

Viaje familiar con niños
Le gustó: Servicios
The only thing I don’t like it is, they never pick my trash…
Se hospedó 2 noches en octubre de 2023
Respuesta de Mike, el 7 oct. 2023
Dear Monica,Thank you for sharing your feedback with us regarding your recent stay at our hotel. We greatly appreciate your input as it helps us identify areas where we can improve.We sincerely apologize for the inconvenience you experienced with regards to the trash not being picked up during your stay. This is certainly not the level of service we aim to provide, and we understand how this oversight could affect your overall experience.Please rest assured that we take your comments seriously, and we will address this issue with our housekeeping team to ensure that such oversights do not happen in the future. We value your feedback and are committed to making the necessary improvements to enhance our guests' experience.We hope you would consider staying with us again in the future, giving us the opportunity to demonstrate the improvements we have made based on your valuable comments. Your satisfaction is our top priority, and we appreciate your patience and understanding.If you have any further concerns or feedback, please do not hesitate to reach out to us directly. We are here to ensure that your next stay with us exceeds your expectations in every way.Warm regards,MikeSleep InnManagement Team