Entrada de la propiedad

Opiniones de The Majestic Hotel

3 out of 5
The Majestic Hotel
528 W Brompton Ave, Chicago, IL

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 505 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 302 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 107 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 53 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 1003 opiniones" "

8.6/10

Limpieza

9.2/10

Servicio y personal

7.8/10

Servicios

7.8/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Roxana, el 19 ene. 2024
Thank you Juan Carlos!

8/10 Bueno

JENNIFER

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2023
Respuesta de Roxana, el 9 ene. 2023
Thank you for staying with us Jennifer!

10/10 Excelente

Sergio andres

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Roxana, el 24 may. 2022
Thank you Sergio!

2/10 Terrible

Felipe

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Cristina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing
Great room, excellent
Se hospedó 1 noche en abril de 2021
Respuesta de Roxana, el 15 abr. 2021
Thank you Cristina for staying with us!

6/10 Aceptable

nicolas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rewards not very nice
La primer noche, me asignaron una habitacion muy pequeña y fea, argumentando la tarifa utilizada, que fue utilizando mis noches premio de Hoteles.com, a pesar que tuve que pagar casi la mitad de la estancia ya que el valor de las noches acumuladas no era suficiente. Al final tuve que pagar $150.00 usd adicionales por el cambio de habitacion. esto no se si es responsabilidad del hotel o de Hoteles.com
Se hospedó 6 noches en septiembre de 2019
Respuesta de Roxana, el 15 sept. 2019
Nicolas, Thank you for your review, we appreciate your feedback and we're happy you've enjoyed the room you were upgraded to.

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La zona es muy céntrica, está muy limpio, el personal es muy amable y lo mejor es que es súper economico.
Se hospedó 8 noches en febrero de 2019
Respuesta de Roxana, el 10 mar. 2019
Thank you for your review and for staying with us!

10/10 Excelente

Dina

Very convenient and super cozy neighborhood feel
Se hospedó 1 noche en abril de 2024
Respuesta de Emilia , el 25 abr. 2024
Thank you for staying with us, Dina!

10/10 Excelente

Kathy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very courteous and helpful. Good location.
Se hospedó 1 noche en abril de 2024
Respuesta de Emilia , el 24 abr. 2024
Thank you for your great feedback, Kathy! It was a pleasure hosting you.

8/10 Bueno

Tara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was an easy walking distance to Wrigley and had early parking available so we could leave our car before the game. Hotel is clean and has a lot of charm to it, being older. The water took an extremely long time to warm up for a shower (5-10 mins) but eventually got there. As an older hotel, it's not very sound insulated from other guests being loud in the hallway on their way back from a night out, but overall the hotel was quiet and the stay was a good experience.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Blair

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Walls are a little thin so be prepared to hear your neighbours. With ear plugs, not a big issue. Otherwise, a lovely property in a great location.
Se hospedó 3 noches en abril de 2024
Respuesta de Emilia , el 23 abr. 2024
Thank you for taking the time to tell us about your experience, Blair! We would like to take this opportunity to sincerely apologize for the noise during your stay. We look forward to the next opportunity we will have to welcome you back.

10/10 Excelente

Brett

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Amazing
Se hospedó 2 noches en abril de 2024
Respuesta de Emilia , el 15 abr. 2024
Thanks for staying with us, Brett!

10/10 Excelente

Kazuyuki, fujimi-cho, Tachikawa-shi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
野球場に近く、野球関連の展示も素敵。 良かったです!
Se hospedó 3 noches en abril de 2024
Respuesta de Emilia , el 9 abr. 2024
Thank you for staying with us, Kazuyuki!

8/10 Bueno

Stephanie

Viaje familiar
Le gustó: Limpieza y servicio y personal
I really liked the baseball themed décor and that it was walking distance to Wrigley Field. The bed was comfortable and the room we stayed in was nice because it had a living area separate from the bedroom and bathroom. The staff was friendly and helpful. I would stay here again.
Se hospedó 3 noches en abril de 2024
Respuesta de Emilia , el 8 abr. 2024
Stephanie, it's pleasing to hear that you appreciated the comfort of the mattress and our baseball decor! Our location does indeed offer great convenience. We do hope to have the opportunity to welcome you back in the future! Take care.

10/10 Excelente

Denise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Holder hotel with a lot of character. Clean quiet friendly and walkable to Wrigley.
Se hospedó 2 noches en marzo de 2024
Respuesta de Emilia, el 2 abr. 2024
Thank you for your wonderful feedback, Denise! We enjoyed your presence and welcome you back again soon.

10/10 Excelente

John, Temperance

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia , el 22 abr. 2024
Thank you for your feedback, John!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and goodlocation
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia, el 28 mar. 2024
Thank you for your wonderful feedback, John. We hope to see you in the future.

8/10 Bueno

Heather

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is great. Didn’t receive wine as indicated in reservation.
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia, el 28 mar. 2024
Thank you for your feedback, Heather! Yes, you do receive a complimentary wine. Your have two options in the room. We also have white wine upon request. Please help yourself.

10/10 Excelente

Erik Justin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff here were so kind and helpful and pleasant to interact with. Always our go to hotel in Chicago.
Se hospedó 4 noches en marzo de 2024
Respuesta de Emilia, el 25 mar. 2024
Thank you so much for staying with us, Erik! Its been delightful hosting you at the Majestic Hotel! We hope to see you again in the future.

8/10 Bueno

Geovanni

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay if you dont need to park. If you need to park thats a whole different situation as the parking is in a different building run by different people. If you dont have alot of things with you then maybe its not so bad. but anything more than 2 bags and its a whole production. Just be prepared to do some walking if you need to park. I took off one star because the parking situation is so atrocious.
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia, el 25 mar. 2024
Thank you for your feedback, Geovanni. I would like to start by apologizing to you for not meeting your expectations with our parking situation. We strive to make each stay as pleasant and comfortable as possible. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia, el 26 mar. 2024
Thank you for your feedback, John! It was a pleasure meeting you. We hope to see you again in the near future.

10/10 Excelente

Nicole

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cool property in a great location!
Se hospedó 2 noches en marzo de 2024
Respuesta de Emilia, el 19 mar. 2024
Thank you for sharing your feedback!! We hope to have the pleasure of hosting you again in the near future, Nicole.

10/10 Excelente

Sintia, Mendota

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience. Will definitely stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia, el 19 mar. 2024
Thank you for taking the time to review your stay with us! We appreciate your feedback, Sintia!

10/10 Excelente

Christina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
will be back
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia, el 19 mar. 2024
We cant wait to see you again, Christina!

8/10 Bueno

Nicole, Richfield

Le gustó: Limpieza, servicio y personal, servicios
I was downtown for a concert at Aragon so only stayed one night. I'm glad I read the reviews so nothing was a surprise! Check in was easy. The front desk staff were very friendly and helpful. Have to unload at the entrance if you have a ton of stuff and use valet parking located around the corner from the hotel. The elevator is super small! I used it to haul all my stuff on a cart but used the stairs to go back and forth. My room was nice enough. It was definitely dated but super clean and spacious. I liked that there is a fridge and separate living area. The bed was very comfortable too. I missed the reviews alerting how loud the radiators are! I almost called the front desk because it sounded like someone was trying to come thru the floor of my room! My bathroom was nice just an old and very low toilet which had problems flushing. There's also no shelf space in there for girls who have a lot lady products but I made it work. Overall it was a pleasant stay. It's definitely a great location if you plans in the area. I'd stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia, el 15 mar. 2024
Thank you for taking the time to share a detailed review of your recent stay, Nicole. Please do accept our apologies for the radiator noise and for taking the time to make us aware of the issues you encountered during your stay. We love to learn more about your visit as we work to improve our guests experience. We hope to see you back in the near future!

10/10 Excelente

Destiny

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful building inside and out! The staff made it so easy for us to check in early and get ready for our day!
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia, el 10 mar. 2024
Hello Destiny, we appreciate your wonderful feedback. It was a pleasure to meet you here at the Majestic Hotel. We hope to see you again in the future!

8/10 Bueno

Stephanie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bed was definitely not a queen size but everything else was fine.
Se hospedó 1 noche en marzo de 2024
Respuesta de Roxana, el 11 mar. 2024
Stephanie, Thank you for staying with us and for your feedback. Although it might not feel as a queen size bed I can assure it is :)

4/10 Malo

melanie

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Nice property but needs updating of carpet and couch. Very dirty
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia, el 10 mar. 2024
Thank you for your feedback, Melanie. We assure you that we take your concerns seriously and are actively looking into the issues you've raised. We take cleanliness and guest satisfaction seriously, and we apologize for any inconvenience you encountered during your stay. We hope to have the opportunity to welcome you back in the future.

8/10 Bueno

Hannah

Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia, el 4 mar. 2024
Thank you for staying with us, Hannah!

10/10 Excelente

David

Le gustó: Servicios
very nice little hotel in a great part of the city
Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia, el 28 feb. 2024
We're thrilled to hear that you enjoyed your stay with us, David. We hope to welcome you back soon.

10/10 Excelente

Monica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is so nice, right when you step in it smells amazing. The lobby area was very clean and inviting. The building is old and the room was a little dated but the rooms are clean and very spacious. I loved my experience at this place. The staff was courteous and attentive. I would definitely stay here again and suggest it to others.
Se hospedó 2 noches en febrero de 2024
Respuesta de Emilia, el 28 feb. 2024
Monica, thank you for your wonderful feedback! It was a pleasure meeting you and hosting you at the Majestic Hotel. We look forward to seeing you in the future!

10/10 Excelente

TW, Milwaukee

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Majestic Hotel was very quaint! The rooms were adorable! I’ll definitely stay there again. And I got a free bottle of wine. My experience was quite nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia, el 22 feb. 2024
We're delighted to hear that you had an awesome experience! Free wine is always a plus. We look forward to welcoming you back in the future.

2/10 Terrible

Dawn

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The deadbolt was jammed, so couldn’t possibly work as in it was deliberately jammed. We called the front desk to fix it, and they never showed up to move rooms. We felt really uncomfortable, so we left.
Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia, el 21 feb. 2024
Thank you for taking the time to review our property. We are very disappointed to read about your experience during your stay. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. We apologize for the inconvenience that you have experienced while being our guest. We will take your comment and share them with our team and work harder to fix all the issues you encountered for a much better experience next time.

10/10 Excelente

Devita

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Emilia, el 20 mar. 2024
Thanks for staying with us, Devita!!

8/10 Bueno

Jeffrey

Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia, el 20 mar. 2024
Thank you for staying with us, Jeffrey!

10/10 Excelente

Vanessa A

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location to BriarTheatre Bars and Restaurants
Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia, el 19 feb. 2024
Thank you for staying with us, Vanessa!

4/10 Malo

Leslie

Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia, el 20 mar. 2024
Thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we strive to provide gracious, engaging, and caring service and try hard to make sure all of our guests have a rewarding stay. We hope you give us another chance in the future, Leslie!

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place, good value
Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia, el 12 feb. 2024
Thanks for staying with us, David!

8/10 Bueno

Cara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Great little hotel, right off Lake Shore Drive. Parking garage was convenient, and only $25 for 24 hrs! It’s definitely an old building, but they’ve done a pretty good job maintaining. Some really fun Cubs memorabilia and decor on the ground floor too! I’d definitely stay again, especially for the price we got!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia, el 12 feb. 2024
Thank you for sharing your wonderful experience! We hope to have the pleasure of hosting you again in the future, Cara.

8/10 Bueno

JoAnn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely historic hotel. Cozy common room with fireplace.
Se hospedó 2 noches en enero de 2024
Respuesta de Emilia, el 12 feb. 2024
Thanks for staying with us, JoAnn!

8/10 Bueno

Gonzalo, Chicago

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It probably has nothing to do with the property but maybe a miscommunication. When I reserved the room, your app stated that a complimentary bottle of wine was included. The bottle of wine was actually$17.00.
Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia, el 8 feb. 2024
We are very sorry for the confusion, Gonzalo. You are correct, our VIP guests receive 1 Free bottle of wine per stay. VIP guests are welcome to enjoy our Pinot Noir or Cabernet Sauvignon.

8/10 Bueno

Katherine

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Emilia, el 5 feb. 2024
Thank you for staying with us, Katherine. We hope to host you again soon!

8/10 Bueno

Rona, SAINT PAUL

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was incredibly kind and helpful. Suite layout was perfect for our needs. Other guests were also kind. Great location just off Lakeshore Drive.
Se hospedó 1 noche en enero de 2024
Respuesta de Emilia, el 2 feb. 2024
Thank you for staying with us, Rona. We are delighted to hear about your positive experience during your stay with us. We hope to have the pleasure of hosting you in the future.

8/10 Bueno

Bryan

Viaje de negocios
Le gustó: Servicio y personal
Charming lobby area
Se hospedó 1 noche en enero de 2024
Respuesta de Roxana, el 29 ene. 2024
Thank you for staying with us!

8/10 Bueno

Jerome

Viaje en grupo
Le gustó: Limpieza y servicios
One night stay for a show in Uptown. Older building remodeled to a hotel. Room was small and clean. The room had an excellent beverage cache in the room's refrigerator at reasonable prices. Parking was secure, indoors and relatively inexpensive too.
Se hospedó 1 noche en enero de 2024
Respuesta de Emilia, el 22 ene. 2024
Your feedback is very important to us, Jerome. Thank you so much for staying with us, we hope to see you again in the near future.

8/10 Bueno

Jerry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to Wrigleyville and is a pretty safe area! Hotel has a baseball theme! Older but that’s the charm if you like that kinda thing! Free coffee is top notch! I would recommend this place.
Se hospedó 1 noche en enero de 2024
Respuesta de Emilia, el 22 ene. 2024
Thank you for your wonderful feedback, Jerry! We hope to see you back in the future. Take care.

6/10 Aceptable

James

Viaje de negocios
No le gustó: Servicio y personal
Staff was rude , no parking was available
Se hospedó 1 noche en enero de 2024
Respuesta de Emilia, el 23 ene. 2024
Thank you for your review. We apologize that your stay was less than satisfying. Feedback like yours assists us in improving our service. In addition, please know that your comments and issues were addressed. We hope that you give us another opportunity in the future.

10/10 Excelente

Hannah

Viaje familiar
Se hospedó 1 noche en enero de 2024
Respuesta de Emilia, el 22 ene. 2024
Thank you for staying with us, Hannah!

10/10 Excelente

Gordon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Roxana, el 19 ene. 2024
Thank you for staying with us Gordon!

8/10 Bueno

Christina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Roxana, el 19 ene. 2024
Thank you Christina!