Dear Yessica,We are beyond disheartened to know that your recent stay with us was not up to the mark and we failed to exceed your expectations. Please accept our sincere apologies. It has always been our priority to keep the property clean and top-notch. Going forward we will strive to adopt the best hygiene standards possible. We sincerely ask for another chance in the future, and we will see to it that we deliver a flawless experience.Sincerely,Management Team

Thanks Raquel give us 5 of 5

Thanks jose

Thank you very much. See you soon

Thanks

Dear Frank,Thank you for sharing your positive experience with us! We're delighted to hear that you had a great stay and that our service, check-in process, room cleanliness, and safety measures met your expectations. Providing a comfortable and safe environment for our guests is our priority, and we're glad to know that we succeeded in doing so during your visit. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Best Regards,Management Team

Dear Ruth,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

Dear Girish,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

Dear Amber,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the cleanliness of your room. This does not meet our standards, and we will address this issue with our housekeeping team to ensure it does not happen again. We appreciate your feedback and hope to have the opportunity to make it right for you in the future.Sincerely,Management Team

Dear Louise,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced while trying to locate our entrance. Your feedback is valuable, and we will certainly consider placing additional signage closer to the driveway to improve visibility for our guests. We appreciate your suggestion and hope to provide a smoother arrival experience for you in the future.Best Regards,Management Team

Dear Paul,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards.Management Team

Dear Guest,We apologize for the cleanliness issue you experienced during your stay. Your feedback is important to us, and we will work diligently to ensure that our rooms meet the highest standards of cleanliness for all our guests.Sincerely,Management Team

Dear Mashi-ur,Thank you for taking the time to share your experience with us. We're glad to hear that you found good value in your stay and that overall, you enjoyed your time with us. We appreciate your understanding regarding the traffic noise, and we'll do our best to accommodate room requests for quieter locations in the future. We look forward to welcoming you back on your next visit!Best regards,Management Team

Dear Gulshan,Thank you for your feedback. We appreciate your input regarding our breakfast offerings and will take it into consideration as we strive to enhance our guest experience. Your satisfaction is important to us, and we hope to have the opportunity to impress you with improved breakfast options in the future.Best Regards,Management Team

Dear Gladys,We are pleased to hear that you found the overall stay comfortable, but we understand that this alone does not compensate for the other issues you encountered. Please feel free to share the areas where we fell short in your case so that we can address the issues promptly. We are committed to providing our guests with exceptional service and accommodations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Sincerely,Management Team

Dear Frederick,Thank you for sharing your experience and being a loyal guest. We appreciate hearing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Rest assured, we will investigate the issues and make the necessary corrections. On that note, we appreciate you bringing your concern to our notice. We earnestly ask for another chance to host you better.Sincerely,Management Team

Dear Kristen,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

Dear Ddier,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

Dear Vanessa,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

Dear Rob,We appreciate you taking the time to share your review with us. We assure you that we are indeed taking gradual steps to upgrade our property and enhance our hotel rooms to improve our quality of services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

Dear Gary,We sincerely apologize for the experience you've had. This is unacceptable and does not meet our standards of cleanliness and comfort. Your feedback is extremely important to us, and we take reports of pests very seriously. We have addressed your concerns directly with the housekeeping staff to ensure the hotel maintains its standards and all the necessary course corrections are made at the earliest.Sincerely,Management Team

Dear Gamini,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

Dear Luxe,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team

Dear Vanessa,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

Dear Kathy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team

Dear Angelica,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

Dear Brianna,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

Dear Betty,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

Thank you for your great review. We are glad you enjoyed your stay with us.

Thank you for taking the time to review your stay. We will give the feedback to the appropriate team member to ensure this is fixed for future stays.

Thank you for the great feedback. We are thrilled you found the staff to be nice and the property to be clean and affordable.

Thank you for the awesome review! Please visit us again in the future.

Thank you for taking the time to review your stay with us. We are glad you had a very pleasant stay.

We apologize you were unhappy with your stay.

Thank you for the perfect rating! We are thankful you enjoyed your stay with us. Please visit us again when in Florence!

Thank you for the positive feedback and 5 out of 5 rating. We hope you visit us again in the future.

Thank you for the awesome feedback! We look forward to your next stay with us!

Thank you for the positive rating!