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Opiniones de voco, The Tiger Hotel, Columbia, MO, an IHG Hotel

4 out of 5

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 621 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 234 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 85 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 1001 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

José

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2020
Respuesta de Manager on Duty, el 4 abr. 2020
Thank you for staying with us at the Tiger Hotel!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Michell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Yes
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 1 abr. 2024
Michell, thank you for choosing voco The Tiger Hotel. We are delighted you had a pleasant stay with us. We're looking forward to welcoming you back in the future.

10/10 Excelente

jenny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall very nice hotel. Old but very updated. Comfortable beds. Would stay here again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 27 mar. 2024
Jenny, we're delighted to hear that voco The Tiger Hotel met your expectations with our blend of historic charm and modern refreshments. We're pleased you found the beds cozy and that we are your preferred choice for future stays. Until then, safe travels!

2/10 Terrible

Eric

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only stairs. Elevator broke while in it and management did not care. Fell out of tub because of dangerous height. Again management did not care. The management of this hotel seems to be focused on much other things. No staff was on duty to help change sheets at 6 when my daughter got sick so I changed them. Did not offer assistance with ice or towels. Terrible experience.
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 28 mar. 2024
We sincerely apologize for the inconveniences you experienced during yourstay with us. Your feedback is invaluable as it helps us identify areas forimprovement. Regarding the elevator issue, we understand how frustrating itmust have been for you. We strive to maintain our facilities to the higheststandards, and we regret that we were unable to resolve the elevatormalfunction in a timely manner. Rest assured, we are taking steps toprevent similar incidents in the future. Your safety is our top priority,and we are deeply sorry to hear about your fall in the tub.We apologize for the lack of assistance from our staff during yourdaughter’s illness. Providing exceptional service to our guests isparamount, and we regret that we fell short in this instance. We sincerelyhope you will give us another opportunity to exceed your expectations inthe future.

10/10 Excelente

Irvin

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 27 mar. 2024
Irvin, it's wonderful to see your five-star rating for voco The Tiger Hotel. It appears your stay with us made a positive impact, and for that, we're grateful. We're looking forward to welcoming you back for another exceptional experience in the near future.

8/10 Bueno

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Access to downtown was great. Probably should have just self parked. Lot right across the street. Love Columbia.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 29 feb. 2024
John, it's great to hear that you appreciated the convenient downtown access of voco The Tiger Hotel. Your insights about parking are noted. We're delighted you enjoyed your time in Columbia. We look forward to welcoming you back.

10/10 Excelente

Felicia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love this place
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 27 feb. 2024
Felicia, we're thrilled to hear you enjoyed your stay at voco The Tiger Hotel. Your love for our establishment truly brightens our day. We can't wait to welcome you back in the future!

6/10 Aceptable

Melinda, Glen Ellyn

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
So when we went to check in around 5:30pm on a Friday night, there was NO front desk staff to be seen. After waiting 10 minutes, I went to the bar where the Bar guy said it was sales guy doing the check ins and he was helping out in banquets to check us in. Then he told ME to go find the guy in the event so I could check in. Strange!?
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 25 feb. 2024
Melinda, it seems there were some unusual occurrences during your check-in experience. We apologize if there was any confusion caused due to waiting for assistance when first arriving. Normally, our team strives to ensure the check-in process is smooth for all our guests. We regret to hear this wasn't the case and we will ensure your feedback is addressed. We appreciate your understanding and hope to have the chance to serve you better in the future.

6/10 Aceptable

Kecia

Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 20 mar. 2024
Kecia, thanks for taking the time to share your rating. It seems that you had a mixed experience. Please do not hesitate to share further details or any specific issues you encountered, so improvements can be made. Your feedback helps guide our continuous efforts to enhance guests' experience.

10/10 Excelente

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Delightful historic hotel with amazing proximity to Mizzou. Fantastic restaurants. Will be back!
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 19 feb. 2024
Michelle, we appreciate your warm feedback about voco The Tiger Hotel. We're genuinely thrilled to learn you enjoyed dining at our restaurants and appreciated our location near Mizzou. We look forward to welcoming you back for another fantastic experience in the future.

10/10 Excelente

Arthur, Carroll

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice High and facility with amazing staff.
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 13 feb. 2024
Arthur, thank you for your kind words! It's fantastic to hear that you thought highly of voco The Tiger Hotel and our wonderful team members. We appreciate your feedback and hope to welcome you back in the near future!

10/10 Excelente

Morgan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 31 ene. 2024
Morgan, thank you for your stellar rating of voco The Tiger Hotel. We're delighted to know you enjoyed your stay with us. We strive to provide top-tier service and it's great to know we succeeded. Looking forward to hosting you again in the future.

2/10 Terrible

Jacqueline

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not great
Shower broke, so could not take shower and sheets had stains
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 19 ene. 2024
Jacqueline, thank you for reaching out. We sincerely regret to hear about the inconvenience you experienced. Please be assured that issues related to room amenities and cleanliness are addressed with the level of seriousness they deserve. We strive to create a satisfactory experience for all guests and will promptly review your feedback with our team.

10/10 Excelente

Diana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel has friendly and knowledgeable staff. Plenty of dining options within the hotel and the surrounding area within walking distance. You must have breakfast at the Glen restaurant. There was plenty of street parking and a garage across the street. Valet parking is offered as well.
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 13 ene. 2024
Thank you for the positive review, Diana!We strive to share a pleasant experience with all of our guests and your positive feedback regarding our friendly staff, delicious dining options and ample parking lets us know we’re doing our job. We do hope to see you again soon so we can share an even more fabulous encounter with you.

8/10 Bueno

Justyce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 3 ene. 2024
Justyce, it's wonderful to see your positive rating for voco The Tiger Hotel. We hope your visit was comfortable and energizing. Can't wait to host you again in the future.

10/10 Excelente

Paul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 2 ene. 2024
Paul, it's wonderful to hear that your stay at voco The Tiger Hotel was satisfactory. We strive to offer a high standard of service and it seems we've hit the mark with you. We look forward to welcoming you back in the future.

6/10 Aceptable

David

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 26 dic. 2023
David, thank you for choosing to stay with us and rating your experience. We'd love to know more about your stay so we can continue improving our services. Do feel free to share your thoughts with us next time. We look forward to welcoming you back for a splendid future visit.

10/10 Excelente

Jodi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The view of Columbia from the 9th floor
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 21 dic. 2023
Jodi, it's delightful to hear that your stay at voco The Tiger Hotel lived up to expectations. Thank you for choosing us and leaving such a high rating on Hotels.com. We can't wait for the opportunity to welcome you back for another fantastic stay.

10/10 Excelente

Jennifer, Springfield

Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Jennifer, it's wonderful to see you had a great stay at voco The Tiger Hotel. Our team members take pride in ensuring that all of our guests have an enjoyable time with us and it's wonderful to know that your stay reflected this. We hope to see you again soon for another perfect stay!

10/10 Excelente

Sarah K

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 11 dic. 2023
Thank you for the 5/5 rating, Sarah!It's excellent you enjoyed your time at voco The Tiger Hotel so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excelente

Jami

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location , fantastic hotel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 25 nov. 2023
Jami, it warms our hearts to read about your positive experience at voco The Tiger Hotel. We're thrilled you enjoyed our prime location and thought highly of our establishment. We eagerly look forward to welcoming you back on your next visit!

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 20 nov. 2023
Jennifer, it's wonderful to hear that you enjoyed your stay at voco The Tiger Hotel. Thank you for your kind words. We strive to create a pleasant environment for all our guests and your feedback is greatly appreciated. Looking forward to hosting you again in the future!

8/10 Bueno

Erin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 24 oct. 2023
Erin, thank you for rating your stay at voco The Tiger Hotel. It seems that you had a favourable experience. We appreciate the time you took to share feedback and we are hopeful that we will have another opportunity to welcome you back soon.

10/10 Excelente

Abby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 23 oct. 2023
Abby, thank you for leaving a 5-star rating for voco The Tiger Hotel on Expedia. Your positive feedback speaks volumes about our property and services. It means a lot to our dedicated team members. We can't wait to welcome you back for another great stay.

6/10 Aceptable

DEVON

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 27 oct. 2023
We appreciate the feedback, Devon.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic stay!
We had a great stay. The bed was luxurious and so very comfortable. The fully stocked snacks and mini bar was nice too. We enjoyed our time in Columbia and look forward to returning again sometime. The staff were very helpful.
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 13 oct. 2023
Lisa, it's truly uplifting to hear about your wonderful stay at voco The Tiger Hotel. Delighted to know that the comfort of our beds, along with our well-stocked snacks and mini bar, contributed to your overall enjoyable experience. Our team members are thrilled they were able to assist you during your visit. We are eagerly looking forward to your return for another splendid time in Columbia.

8/10 Bueno

fran

Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 30 oct. 2023
Fran, we appreciate the rating you provided for voco The Tiger Hotel. We hope to host you again in the future.

10/10 Excelente

Traci Van

Viaje de negocios
Le gustó: Limpieza
Not highly service minded
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 7 oct. 2023
We appreciate the feedback, Traci.It's disheartening that our service and team couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

10/10 Excelente

Amanda

Le gustó: Limpieza
Se hospedó 2 noches en agosto de 2023
Respuesta de Customer Service, el 4 oct. 2023
Amanda, it's great to see your perfect score for voco The Tiger Hotel. We're thrilled you enjoyed your stay with us and we hope to see you again soon. We always strive to ensure our guests leave with wonderful memories of their time with us and we're thrilled to know we achieved this during your stay. Thank you for choosing us!

4/10 Malo

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Valet parking was listed as free on Expedia when I made the reservation. Got to hotel and learned that it was not in fact free. Not huge deal, but annoying after scrambling around after flight cancellations delayed trip home after a day. If coordination with Expedia needs to be better, make it better.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 12 sept. 2023
Eric, we regret any misunderstandings about the valet parking service during your visit. Miscommunication such as these can indeed be frustrating after a long journey. We appreciate you bringing this to our attention and we assure you that we have taken note of your inputs. We hope to host you again and provide a seamless experience.

10/10 Excelente

Glenn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect
Amazing experience from Tiger hotel. Room was way bigger than I expected, as well as the bathroom. Every part of the room and bathroom was extremely clean. Very comfy bed. Stacked mini bar and the prices were actually cheap. The building itself is cool and so is the lobby. I checked in a little late and the staff was really friendly. Good immediate public parking. If I ever come back to Columbia, there would be zero question as to where I’d stay. Literally a perfect experience from the Tiger.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 10 sept. 2023
Hello Glenn,We greatly appreciate your fantastic feedback regarding your recent stay at our hotel! It's wonderful to hear that you enjoyed the large room, cleanliness, and comfortable bedding. We're delighted that you found our mini bar prices reasonable and appreciated the unique character of our building and lobby. Our friendly staff is always here to assist, and we're thrilled you had a perfect experience.Should your plans bring you back to Columbia, we would be honored to welcome you again at voco The Tiger Hotel. Thank you for choosing us!

10/10 Excelente

Theresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Wonderful friendly staff, clean room. The manager checked on our stay.
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 6 sept. 2023
Theresa, hearing about your enjoyable experience truly made our day at voco The Tiger Hotel. Cleanliness and devoted attention from our team members, including our management, are important aspects to us. We sincerely anticipate your next visit.

10/10 Excelente

Tracy, Denver

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay at The Tiger. The bed was simply amazing! I slept so well. Everything is really close to the hotel. Nice staff!
Se hospedó 3 noches en agosto de 2023
Respuesta de Customer Service, el 4 sept. 2023
Tracy, it is wonderful to hear how much you enjoyed your stay at voco The Tiger Hotel. We're thrilled you found the bed exceedingly comfortable for a good night's sleep. We're also delighted you appreciated our prime location and friendly team members. We hope to welcome you back soon.

10/10 Excelente

Sean

Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 23 sept. 2023
Sean, words can't express our gratitude to see your 5-star rating on Expedia for voco The Tiger Hotel. We're elated to perceive that your stay surpassed your expectations. The entire team here genuinely looks forward to the opportunity of hosting you again in the near future. Safe travels!

6/10 Aceptable

Benjamin

Viaje en pareja
Le gustó: Servicios
Paid parking and the valet ran away and never parked.
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 27 ago. 2023
We appreciate the feedback, Benjamin.It's disheartening that our valet service couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

8/10 Bueno

Brenda

Viaje en pareja
Le gustó: Limpieza y servicios
Probably one of the better properties in the area.
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 15 ago. 2023
Thanks for this 4/5 review, Brenda! It's great to hear that voco The Tiger Hotel met your expectations as one of the superior options in the area. We genuinely appreciate your feedback and hope to welcome you back soon!

6/10 Aceptable

Adam

Se hospedó 2 noches en junio de 2023
Respuesta de Customer Service, el 26 ago. 2023
Adam, thank you for choosing to stay with us. We realize that every experience contributes to tuning our services and we'd appreciate if you could provide some specific feedback. We're poised to accommodate any concerns you might have had. We hope to serve you better during your next visit.

10/10 Excelente

Lindsay

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was beautiful, inside and out. The room was great, very comfortable bed. The cafe next door was just as good. I would love to stay again if I were in Columbia.
Se hospedó 2 noches en julio de 2023
Respuesta de Customer Service, el 5 ago. 2023
Lindsay, we appreciate your comments and your decision to stay at our lovely hotel. We are happy to learn that you enjoyed your stay with us and found the accommodation to be cozy with a comfortable bed.It's fantastic to hear that you also had an enjoyable experience at the café next door, which contributed to your stay's positive experience.We would be glad to welcome you whenever your travels lead you back to Columbia. We're looking forward to giving you a great stay once more at voco The Tiger Hotel.

8/10 Bueno

Marc

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking is an issue at the moment, nice hotel, only good things to say about our visit.
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 1 ago. 2023
Hello Marc, thanks for choosing us here at voco The Tiger Hotel!We're glad that despite the current parking situation, your time with us was enjoyable and that you were able to leave with good memories experienced during your stay. We look forward to welcoming you back on your next visit.Safe travels Marc!

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect location, beautiful rooms, very nice and helpful staff. Will definitely stay here again.
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 15 jul. 2023
Thank you for the flawless rating Jennifer! We truly appreciate it, and we're elated to hear your recent stay with us was an enjoyable one, as this is what we always strive to deliver to our valued guests. We look forward to welcoming you back in the future and providing you with another great stay at voco The Tiger Hotel.

10/10 Excelente

Lesa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 13 jul. 2023
Hello Lesa,Thank you for choosing to stay with us at voco The Tiger Hotel. Your feedback is greatly appreciated, and while no words were used, a rating itself can speak volumes. It's wonderful to see that you felt your stay merited top marks. We hope your future travel plans include voco The Tiger Hotel, where we will continue to provide the highest level of service. Thank you once again for your positive review.

10/10 Excelente

Jane, Key Biscayne

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Love the uniqueness of this hotel!
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 5 jul. 2023
Thank you for the flawless rating Jane! We truly appreciate it, and we're elated to hear your recent stay with us was an enjoyable one, as this is what we always strive to deliver to our valued guests. We look forward to welcoming you back in the future and providing you with another great stay at voco The Tiger Hotel.

10/10 Excelente

Joseph

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and beautiful hotel!!!
Se hospedó 1 noche en junio de 2023
Respuesta de Customer Service, el 30 jun. 2023
We’re ecstatic to hear that you had such a great time with us, Joseph!We want our guests to feel relaxed and comfortable and your praise for our prime location and beautiful property lets us know we’re succeeding. That’s what we like to hear! We appreciate you taking the time to leave this rating and hope to see you again soon!

10/10 Excelente

Diane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great room view! Room was huge & loved the decor. Only sad thing was jacuzzi didn't work and workout gym is kinda small and dingy.. I felt like I was in someone's basement with old weights
Se hospedó 2 noches en junio de 2023
Respuesta de Customer Service, el 30 jun. 2023
Hello Diane,Thank you for sharing your feedback regarding your stay at voco The Tiger Hotel. We are immensely gratified to read through the elements that truly delighted you. It's phenomenal to know that the wonderfully expansive space of your room, along with its appealing decor, perfectly fitted your expectations and contributed to an overall pleasing ambiance.The observation about the grandeur of the room view brings joy to us. It's indeed one of our prime offerings that creates an unforgettable environment for our guests. We are thrilled that you could enjoy this stunning aspect during your stay.Moving on to points that could have further enhanced your experience, we sincerely apologize for any disappointment you might have experienced due to gym facilities. We are aware that it's an integral part of our service for our guests who value maintaining their regular fitness regimen, even when traveling. While certain aspects might evoke a rather vintage characteristic, we are dedicated to ensuring that our facilities are clean, well-maintained, and fit for purpose. Your feedback serves as an important reminder for us to continually assess the condition and ambiance of these spaces to provide an enriching experience.Regarding the jacuzzi, we understand that it's a one-of-a-kind feature that guests look forward to for relaxation and rejuvenation. It is very disappointing to know that it was not functioning as expected during your stay. We deeply regret the inconvenience this might have caused.Once again, thank you for choosing us for your stay and sharing your review. We hope to have the opportunity to host you again, presenting a fully compelling experience infused with our usual high standard of service and hospitality.

10/10 Excelente

Jonathan, Raymore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Customer Service, el 27 jun. 2023
Jonathan, thank you for choosing voco The Tiger Hotel. We appreciate your feedback and are glad that you had a great experience with us. We hope to welcome you back soon!

8/10 Bueno

Lawrence

Viaje familiar
Interesting old hotel; unfortunately the city was tearing up the street in front of the hotel and the valet parked my car on the street adjacent to the construction. The pillows in our room were super large and fairly hard so I ended up using a rolled up towel as a pillow. The hotel did not have smaller pillows.
Se hospedó 1 noche en junio de 2023
Respuesta de Customer Service, el 25 jun. 2023
Lawrence, thank you for sharing your feedback with us. We appreciate your recognition of our interesting old hotel. Preserving the character and charm of our historic property is important to us, and we're glad you found it noteworthy.We apologize for any inconvenience caused by the street construction during your stay. While it was beyond our control, we understand the potential disruptions it may have caused. We appreciate your understanding and patience during this period.We apologize if the valet parked your car on the street adjacent to the construction. Our team aims to provide secure parking options for our guests, and we'll review our procedures to ensure that similar situations are avoided in the future.We're sorry to hear that the pillows in your room were not to your liking. We understand that individual preferences can vary when it comes to bedding comfort. We appreciate your feedback, and we'll take it into consideration as we continuously work to improve the comfort of our accommodations.We apologize if we were unable to provide smaller pillows during your stay. Our guests' comfort is important to us, and we'll assess the availability of different pillow options to better meet the needs of our guests. We appreciate your suggestion and will strive to offer a wider range of pillow choices in the future.Thank you for bringing these matters to our attention. Your feedback helps us identify areas for improvement, and we're committed to delivering a better experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 Excelente

Aliosha

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was excellent (clean, great condition, comfortable). I loved it so much that I am considering looking for the IHG group options in the future for booking at other places.
Se hospedó 2 noches en junio de 2023
Respuesta de Customer Service, el 19 jun. 2023
Thank you for sharing this glowing review with us, Aliosha!We're ecstatic that you enjoyed your stay so much! We aim to provide clean and comfortable accommodations for every guest are were glad we could exceed your expectations. We're overjoyed that you are considering group options for the future as we would love nothing more than to share another outstanding experience with you and those you choose to travel with!We hope to host you again soon!

10/10 Excelente

Martin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful, historic building. Rooms were beautifully decorated and very clean.
Se hospedó 1 noche en junio de 2023
Respuesta de Customer Service, el 19 jun. 2023
Martin, thank you for taking the time to share your lovely review of your stay at voco The Tiger Hotel. It brings us immense joy to know that you appreciated the beauty and history of our building. Our team takes great pride in maintaining the architectural details that contribute to the charm of our hotel.We are pleased to hear that you found the room decor to be beautiful and that the cleanliness met your expectations. At voco The Tiger Hotel, our goal is to provide our valued guests with the utmost in comfort and cleanliness.Thank you once again for sharing your experience, and we hope to have the pleasure of welcoming you back for another memorable stay in the future.

10/10 Excelente

Kenneth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Tiger Hotel is a comfortable and well-maintained property in downtown Columbia, MO. The price was reasonable for a hotel at this level. It really is an ideal place to stay to enjoy the most of what Columbia has to offer.
Se hospedó 3 noches en junio de 2023
Respuesta de Customer Service, el 15 jun. 2023
Kenneth,Thank you for sharing your thoughts on your recent stay at voco The Tiger Hotel. We are thrilled to hear that you found our property to be comfortable and well-maintained, making it an excellent value accomodation in downtown Columbia, MO. It's our mission to provide superior service and ensure our guests have a memorable experience when staying with us.We are also delighted that you found our location to be ideal, allowing you to make the most of your visit to Columbia. voco The Tiger Hotel strives to provide a convenient base for our guests to conveniently access all the wonderful attractions and activities the city has to offer.Once again, thank you for your kind words and for choosing our property for your stay in Columbia. We hope to see you again soon during your next visit to the area!