Omar, thank you for being our guest. It was a pleasure hosting you at Extended Stay America - Columbus - Sawmill Rd. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager

Dear Yulia, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's excellent you enjoyed our easy check-in and checkout process and have a great time here with the amenities provided. Every member is committed to ensuring our guests have a perfect time, so we appreciate your remarks. Please return, and we hope always to serve you for all the fantastic trips! Sincerely,Hotel Management

Dear Brian, We value you as our guest and appreciate your taking the time to review our hotel. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore, we do not have ice machines on our property, and we hope you will accept our apologies for any inconvenience this has caused you. We enjoyed having you as our guest and hope to welcome you back on your next visit to the area. Sincerely,Hotel Management

Dear Cesar, Thank you for choosing to stay with Extended Stay America. We are thrilled to receive your kind review and are delighted to learn you found our hotel so comfortable and spotless. It would be an honor to host you again when you return to Dublin.Sincerely,Hotel Management

Dear Youngha, Thank you for sharing your experience with us. We want every guest to have a memorable stay and be satisfied with their entire visit; therefore, we apologize for the issues you experienced. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known.Sincerely,Hotel Management

Dear Lisa, Thank you for selecting Extended Stay America and taking the time to write a review. We are glad that our location, close to several shopping attractions, was convenient for you. We take pride in guests' satisfaction, so we are thrilled this was your experience. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management

Dear Scott, Thank you for taking the time to share feedback about your recent stay. Our goal is to provide an outstanding stay for every guest; therefore, we apologize for the inconvenience you encountered. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known.Sincerely,Hotel Management

Dear Duaa, Thank you for choosing us and for posting your comments. At our establishment, we strive to provide exceptional experiences in all aspects. Every guest deserves to be respected and receive genuine and friendly service. Therefore, we sincerely apologize that this was not your experience. Your comments will be shared with our team to prevent such incidents. We appreciate your patronage and look forward to providing you an even better experience on your next visit.Sincerely,Hotel Management

Dear Persis, Thank you for bringing your concerns to our attention. We apologize for the inconvenience this may have caused during your stay. We understand the importance of providing a fully functional and well-maintained environment for our guests. We have taken note of your comments, and we will make sure this is appropriately addressed. Thank you again for all of your valuable feedback. We look forward to your next visit.Sincerely,Hotel Management

Dear Tanya, Thank you for being our guest and for the kind remarks about our hospitality. It is genuinely our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist our guests. We appreciate your feedback and look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management

Dear Juyita, Thank you for taking the time to share such excellent feedback for Extended Stay America! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our incredible team, who work around the clock to ensure a memorable stay for every guest! We sincerely appreciate your dedication to staying with us again.Sincerely,Hotel Management

Dear Janet, Thank you for taking the time to review your experience with us. We apologize for the inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management

Dear Deana, We appreciate you sharing your feedback about your stay at our hotel. We are genuinely sorry for the inconvenience you experienced with the discomfort of our mattress and the noise issues. We regret that we were unaware of these issues during your stay, as we would have taken steps to address them. Our front desk is always available to assist you and make your visit pleasant. Thank you for bringing this to our attention; we will look into this. We enjoyed having you as our guest and hope you will consider staying with us again.Sincerely,Hotel Management

Dear Sakher, Thank you for your recent stay and for posting your review online. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We have shared your comments appropriately, and we hope you give us another chance when you return to our area. We would appreciate the opportunity to provide you with the flawless stay you deserve! Sincerely,Hotel Management

Dear Clyde, Thank you for sharing your feedback about your stay at Extended Stay America. We appreciate your honest assessment. While we apologize if you found the pricing higher than expected, we're glad to hear that your experience was satisfactory overall. We value your feedback and hope to serve you again in the future.Sincerely,Hotel Management

Dear Fred, It was disappointing to read that we did not meet your expectations, and we are sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management

Dear Venkat, Thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We appreciate you sharing your thoughts and look forward to seeing you again soon!Sincerely,Hotel Management

Dear Joni, thank you for choosing to stay with us. We are glad to read that you loved our convenient location and had a pleasant experience overall. We have shared your feedback with our Brand Leaders for a future refresh of our property. We hope you will make Extended Stay America your preferred choice whenever you visit this area.Sincerely,Hotel Management

Dear Copsey, thank you for reviewing your stay. Please accept our sincere apology for your difficulties with our service and the noise issue that compromised your stay. Also, we appreciate your feedback about our breakfast options. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay.Sincerely,Hotel Management

Dear Kenneth, Thank you for choosing to stay with us. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and will address them with the team. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management

Dear connie, thank you for choosing to stay with us. We are sorry we did not meet your expectations, and we apologize for any inconvenience you may have experienced while here with us. Please be assured we will address your concerns with our team. We hope you will give us another opportunity, as we would like you to experience our hotel as you should have on this visit. Sincerely, Hotel Management

Lauren, thank you for selecting our hotel. We are genuinely sorry for not making the auspicious occasion you were here for a memorable one. We apologize for the cleanliness and maintenance issues that impacted your stay. The upkeep of our accommodations is of importance, and your comments will be relayed to the appropriate departments to take corrective actions. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management

Eric, thank you for choosing Extended Stay America. We appreciate you giving us an excellent rating. However, we regret our complimentary grab-and-go breakfast did not meet your expectations. For future visits, please know that the kitchen amenities you were looking for are available at the front desk. Our brand standards require us to keep them at the reception, rather than leaving them in the suites. We hope you will reconsider and stay with us again the next time you are in the area. Sincerely, Hotel Management

Shane, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America Sincerely, Hotel Management

Karen, thank you for the feedback and for sharing your concerns. We are sorry for any inconvenience you had at the time of check-in. We will review this on our end. If not, please reach out to our front desk as they will be happy to assist you further. We are grateful for your patience, and we hope you will come back for the perfect visit you deserve on your next to the area. Sincerely, Hotel Management

Tinisha, thank you for sharing your feedback and loyalty to our hotel. We are sorry for the unpleasant stay you had this time and that we did not meet your expectations. We want every guest to be treated with respect and authentic, friendly service. Therefore, we sincerely apologize this was not your experience. We understand the frustration you must have felt and are grateful for your patience. You have our assurance that we will address your comments appropriately to ensure we better serve our guests as we advance. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management