Recepción

Opiniones de Hilton Garden Inn Columbus/Grove City

3 out of 5
Hilton Garden Inn Columbus/Grove City
3928 Jackpot Road, Grove City, OH

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 480 de 846 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 231 de 846 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 72 de 846 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 38 de 846 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 25 de 846 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Lauren

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
People above us were very loud to the point we had to switch rooms at midnight
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Laith

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property and the lady at check in was extremely friendly
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Victoria L

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Patti

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All good!
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Alice

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Oscar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice and clean rooms
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Jerry, Cincinnati

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As expected for HGI. Reliable, clean and good condition. Only complaint is HVAC is noisy.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Amanda

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
No Hot Water
The staff was great, the room was great; however, we did not have any hot water. We turned shower on and let it run for several minutes, and it never warmed up.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The heated pool was not warm at all (this was after calling prior to reserving the room to be sure it was heated) and the pool towels were very small and not absorbant. We are local to the area and only stayed so our granddaughter could swim. The hotel and room were clean and the clerk was friendly at check in.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Annaliese

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check in, staff was kind and accommodating. Kids loved the pool, and hotel was very quiet. Breakfast buffet was good, and design is bright and welcoming. Soaps in bathroom were not filled, the attached-to-wall kind; staff provided extra bar soaps when we noticed that night. Bedding was extremely comfortable and room had enough extra space for a pack n play without being crowded.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Natasha

No le gustó: Limpieza
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Kaitlin, Cleveland Heights

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We like it because it is convenient for visiting our grandaughter who is working in Columbus. There was nothing to criticize about our stay. Since it was only one night we didn't really have much time to explore nearby places.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Amy

Viaje familiar
Le gustó: Servicio y personal
Room smelled of cigarette smoke in a non smoking room
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Lee

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel. Great location for what I needed.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

nicholas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and convenient
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Jaime, Brookville

Viaje familiar
Le gustó: Servicios
Easy access from the Highway. Plenty of restaurants around to choose from. Great location.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Vivian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like this property, however the walls are kinda of thin, and a couple next door kinda was having a good time, glad there were no kids with us. They might need to replace the headboard. lol. But I would stay again very clean and pretty decor
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Bennie

No le gustó: Limpieza
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

KERRY, Elkhart

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Air conditioner did not work properly. Room 107…$15 hamburger was subpar.. satellite tv had no guide for stations
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

jill

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Employees were friendly. Rooms were clean and comfortable
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the location. Very close to the expressway, restaurants, shopping. Free water. room was very plain, noise.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Brandon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was peaceful and easy to check in.
Se hospedó 1 noche en julio de 2023
Respuesta de Sam D, el 24 sept. 2023
Thank you for your feedback!

8/10 Bueno

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall a nice stay, front desk rep was cheerful and professional despite one computer being down & a long line of people waiting to check in. Only negatives for us were noise of other groups staying that night, and the loud groaning squeak of the elevator when it stopped - loud enough to hear two rooms away even with a/c on.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly and professional
Brion at the front desk was welcoming, friendly, knowledgeable and professional. We had some small issues with our room and he promptly solved them. We appreciate being taken care of at this hotel. We will stay here again.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Tara

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff was very friendly. Onsite made to order breakfast was good. Hotel was clean and inviting, will stay again
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Carole

Viaje de negocios
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
The party hotel
Huge noisy party outside right under my window until 2am. No one at the front desk when I called. Front area littered with trash and beer cans. If you want to sleep, stay somewhere else.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Dominique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Kristin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

4/10 Malo

Levi

No le gustó: Limpieza y condiciones de la propiedad
No
Have to be a member for long enough to get a CHEAPER breakfast… The ceiling paint is chipping. The shower drained very slowly so had to shower quick or it would leak onto the floor. Also the shower head was not tall enough, even after adjusting to max height. I wouldn’t complain if I would have gotten a complimentary breakfast like every other hotel has.
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

JAMES, Saginaw

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We didnt know this was a dog friendly hotel. A little noisey in evening. But when it came time for sleep. It was all quiet. The pull out bed didnt have any bedding. A pillow was in closet. I called down for blanket. Never came . I asked housekeeping the next day. Came promptly. We wish snack options were more than chips and canned items. Not kid friendly. Pool was clean and tidy but cooler than comfortable.
Se hospedó 3 noches en mayo de 2023

2/10 Terrible

Andrew

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Susan

Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Lauren

Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Aaron

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was quick and easy. The amenities were clean and to the quality I would expect. Have stayed multiple times and would again.
Se hospedó 1 noche en abril de 2023
Respuesta de Holly B, el 21 abr. 2023
Thank You for letting us know how your stay was with us. we hope to see you again soon, if there is anything we can do to make your future stay better, please let us know!

10/10 Excelente

Aaron

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a very nice hotel with lots of amenities. Everything was clean and comfortable. Would definitely visit again.
Se hospedó 1 noche en abril de 2023
Respuesta de Holly B, el 21 abr. 2023
Thank You for letting us know how your stay was. We look forward to seeing you again soon. We work hard to ensure our guests have the best experience possible while staying with us. If there is anything that would make your stay even better, please let us know!

10/10 Excelente

Chris

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 2 noches en marzo de 2023
Respuesta de Holly B, el 21 abr. 2023
Thank you for letting us know how your stay was with us. We strive to make every quest feel comfortable and welcome at our hotel. We look forward to seeing you again.

10/10 Excelente

Jackie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
best stay
amazing and clean and when we checked in we were told about the when the bar would be open and closed for service
Se hospedó 1 noche en marzo de 2023
Respuesta de Holly B, el 21 abr. 2023
Thank you for your kind words regarding your recent stay with us. We look forward to seeing you again. If there is anything more we can do to make your future stay even better, please let us know!

4/10 Malo

Chris

Le gustó: Limpieza y servicio y personal
Gave us the wrong room… Paid for a suite, and front desk did not want to give us room that was previously booked, and paid for. Front desk gave us a 1 room king. Mistakes happen, but it took 3 attempts to get suite we paid for. Make matters worse, front desk told us they were doing us a favor by getting us into the suite. The laundry room was out of order for the 4 days we stayed.
Se hospedó 4 noches en marzo de 2023
Respuesta de Holly B, el 21 abr. 2023
Thank you for taking the time to review your experience. We are so terribly sorry to hear this, but your feedback allows us to grow and improve daily. We hope you choose to stay with us again so we can make your experience better.

10/10 Excelente

RYAN

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property and staff were great as usual. Will be back!
Se hospedó 2 noches en marzo de 2023
Respuesta de Holly B, el 21 abr. 2023
Thank you for staying at our hotel, we strive to be the best. If there is anything we can do to make your next stay with us even better, please let us know! We look forward to seeing you again!

10/10 Excelente

Hailee

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en marzo de 2023
Respuesta de Holly B, el 21 abr. 2023
Thank you for choosing our hotel for your stay. We strive to make our guest feel welcome. We hope to see you again, if there is anything else we can do to make your next stay with us better please let us know!

10/10 Excelente

George

Se hospedó 2 noches en marzo de 2023
Respuesta de Holly B, el 21 abr. 2023
Thank you for staying with us. We hope you felt welcome here and choose to stay with us next time. If there is anything we can do to make your experience better, please don't hesitate to let us know!

8/10 Bueno

Robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Holly B, el 21 abr. 2023
Thank you for staying with us. We strive to make every guest feel welcome, and look forward to seeing you again

10/10 Excelente

SAJAN, CINCINNATI

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good management
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Tabitha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved how clean and welcoming it felt when I walked it. The staff could have been a little more welcoming. And only a bit of breakfast was free, the other you were going to beg charged. The room was clean and beds were amazing!
Se hospedó 1 noche en febrero de 2023
Respuesta de Sam, el 9 feb. 2023
Thank you for providing feedback, we so appreciate that!