Escritorio, cortinas blackout y tabla de planchar con plancha

Opiniones de Signature Anaheim Maingate

3 out of 5
Signature Anaheim Maingate
2200 S Harbor Blvd, Anaheim, CA

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 140 de 386 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 117 de 386 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 63 de 386 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 386 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 35 de 386 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

7.8/10

Servicios

7.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

ADMON

Le gustó: Limpieza y condiciones de la propiedad
Me pareció bien solo una noche unos muchachitos borrachos no me dejaron dormir y llame a la recepción y nadie atendió.
Se hospedó 6 noches en marzo de 2024
Respuesta de Assistant General Manager, el 6 abr. 2024
Dear Admon, Thank you for taking the time to share your review. We are glad to learn you enjoyed your overall stay with us; however, we are sorry for the noise disturbance you underwent due to a nearby guest and that we did not solve it to your satisfaction. We will discuss your comments appropriately as we strive to improve our guest experience at all levels. Thank you again for your feedback, and we hope to see you again.Angel Arteaga,Assistant General Manager

8/10 Bueno

Said Azaell

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La propiedad está bien para llegar a descansar ya que nos cuenta con otras amenidades que valgan la pena
Se hospedó 4 noches en enero de 2024
Respuesta de Assistant General Manager, el 8 mar. 2024
Dear Mr. Azaell, Thank you for choosing to stay with us and for leaving a positive review. We're delighted to know that you had a great experience here at Signature Anaheim Maingate and that our amenities enhanced your time with us. We look forward to welcoming you back on your next visit.Angel ArteagaAssistant General Manager

10/10 Excelente

Janet

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel cerca de Disney y economico
Se hospedó 3 noches en febrero de 2024
Respuesta de Assistant General Manager, el 29 feb. 2024
Dear Janet, Thank you for choosing us and sharing your feedback. We are pleased you enjoyed our proximity to Disneyland and also found us to be of excellent value for the area. On behalf of everyone here at Signature Anaheim Maingate, we invite you to stay with us again!Angel Arteaga,Assistant General Manager

8/10 Bueno

Aime

Viaje de negocios, Viaje familiar
El piso estaba algo sucio y habia una gotera molesta en la regadera
Se hospedó 1 noche en febrero de 2024
Respuesta de Assistant General Manager, el 22 feb. 2024
Dear Aime, Thank you for choosing to stay with us at Signature Anaheim Maingate. We are glad to know you overall had a pleasant stay and hope you enjoyed most aspects of your time with us. That said, we regret the issues you had with your bathroom and can understand the frustration caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.Angel ArteagaAssistant General Manager

10/10 Excelente

Erika

Se hospedó 3 noches en diciembre de 2023
Respuesta de GENERAL MANAGER, el 21 ene. 2024
Dear Erika, Thank you for staying at Signature Anaheim Maingate and for your excellent rating. We appreciate you being our guest and look forward to seeing you on your next visit.Angel Arteaga,Assistant General Manager

10/10 Excelente

Eder

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Vale la pena
Respuesta de Assistant General Manager, el 10 feb. 2024
Dear Eder, Thank you for writing a review of your stay at Signature Anaheim Maingate. We are thrilled you enjoyed your stay; your comments were a pleasure to read. Please come back and visit us soon!Angel Arteaga,Assistant General Manager

8/10 Bueno

PATRICIA

Le gustó: Limpieza y servicios
Se hospedó 3 noches en noviembre de 2023
Respuesta de Assistant General Manager, el 9 dic. 2023
Dear Patricia, We are happy you chose Signature Anaheim Maingate for your recent visit to Anaheim. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Angel Arteaga

8/10 Bueno

Ana Cristina

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tiene buena conexión con el transporte público
Se hospedó 5 noches en noviembre de 2023
Respuesta de Assistant General Manager, el 1 dic. 2023
Dear Ms. Cristina, Thank you for choosing Signature Anaheim Maingate and sharing your feedback. We are delighted to hear that our location facilitated easy access to transportation, enhancing your overall experience. We look forward to welcoming you back the next time you are in Anaheim.Angel ArteagaAssistant General Manager

8/10 Bueno

Caterine

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo bueno
Se hospedó 3 noches en noviembre de 2023
Respuesta de Assistant General Manager, el 30 nov. 2023
Dear Caterine, We are happy you chose Signature Anaheim Maingate for your recent visit to Anaheim. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Angel Arteaga

10/10 Excelente

Mario R

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Está confortable y era lo esperado
Se hospedó 3 noches en noviembre de 2023
Respuesta de Assistant General Manager, el 30 nov. 2023
Dear Mario, Thank you for choosing Signature Anaheim Maingate for your recent stay. We were pleased to receive your excellent feedback about how much you enjoyed our clean and comfortable accommodations. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Angel Arteaga

10/10 Excelente

Felipe

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel altamente recomendable
Todo estuvo muy bien, nuestra estancia excelente, desayuno muy completo.
Se hospedó 3 noches en octubre de 2023
Respuesta de Assistant General Manager, el 8 nov. 2023
Dear Felipe, Thank you for choosing Signature Anaheim Maingate and for your excellent rating. We are delighted to hear that you enjoyed every aspect of your visit, particularly our delicious breakfast offerings. We will share your comments with our team. We look forward to welcoming you back for another outstanding experience.Angel ArteagaAssistant General Manager

10/10 Excelente

Alberto

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien, solo buscaría que el desayuno que ofrecen tuviera más variedad de alimentos, ya que dicen que es desayuno incluido pero no dicen de que tipo, si Americano, Continental u otro
Se hospedó 2 noches en septiembre de 2023
Respuesta de Assistant General Manager, el 22 sept. 2023
Dear Alberto, Thank you for choosing Signature Anaheim Maingate and for your high rating. We are delighted to know that you had an overall pleasant stay. However, we regret not meeting all your expectations with regard to our breakfast offerings. It was a pleasure hosting your visit, and we look forward to welcoming you back again soon.Angel ArteagaAssistant General Manager

10/10 Excelente

Alberto

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo muy bien, solo siento que le hace falta algo de mantenimiento a los cuartos, principalmente el baño pero todo lo demás estuvo muy bien!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Assistant General Manager, el 22 sept. 2023
Dear Alberto, Thank you for staying at Signature Anaheim Maingate and for your high rating. We are delighted to know that you had an overall pleasant stay. However, we regret not meeting all your expectations with regard to your accommodations and for any inconvenience this caused you. We have taken note of your comments and will make sure this is appropriately addressed. It was a pleasure hosting your visit, and we look forward to welcoming you back again soon.Angel ArteagaAssistant General Manager

10/10 Excelente

Andrea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Todo muy bien, a excepción de la habitación que me toco se escuchaba todo lo del vecino
Se hospedó 3 noches en septiembre de 2023
Respuesta de Assistant General Manager, el 15 sept. 2023
Dear Andrea,Thank you for taking the time to review our hotel. We appreciate your high rating and are thrilled to hear that you had an overall pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services. Please accept our apologies for the noise concerns you experienced from the neighboring room. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Angel ArteagaAssistant General Manager

8/10 Bueno

Julieta M Villegas

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
EL HOTEL ESTA BIEN POR EL PRECIO, LA LIMPIEZA NO ES MUY BUENA, EN MI ESTADIA DE 6 NOCHES, EL FIN DE SEMANA NO LIMPIARONJ BIEN LA HABITACIÓN, EL PISO ESTABA SUCIO. EN EL BAÑO TAMPOCO HUBO BUENA LIMPIEZA, LA MESA DOS DÍAS NO FUE SACUDIDA. CONSIDERO DEBEN PONER MAS ATENCIÓN EN LA LIMPIEZA. EN MI PROXIMO VIAJE A ANHEIM, NO LLEGARE A ESE HOTEL.
Se hospedó 6 noches en agosto de 2023
Respuesta de Assistant General Manager, el 6 sept. 2023
Dear Ms. Villegas, Thank you for staying with us at Signature Anaheim Maingate and for sharing your feedback. We are glad to know that you had an overall pleasant visit. Exceptional service for every guest is our highest priority; therefore, we sincerely apologize for any oversight in preparing your room. We have shared your feedback appropriately. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve. Angel ArteagaAssistant General Manager

10/10 Excelente

Leonel

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Muy buen hotel cotsco beneficio
Se hospedó 1 noche en agosto de 2023
Respuesta de Assistant General Manager, el 31 ago. 2023
Dear Leonel, Thank you for staying at Signature Anaheim Maingate and for your fantastic rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest at an excellent price. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Angel Arteaga,Assistant General Manager

8/10 Bueno

Ana

Se hospedó 3 noches en agosto de 2023
Respuesta de Assistant General Manager, el 19 sept. 2023
Dear Ana,Thank you for choosing Signature Anaheim Maingate. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Angel ArteagaAssistant General Manager

8/10 Bueno

Judith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Assistant General Manager, el 13 ago. 2023
Dear Judith, We are glad you enjoyed your time at Signature Anaheim Maingate. Thank you for your kind rating, and we look forward to your next visit.Angel Arteaga,Assistant General Manager

10/10 Excelente

Ruth Aurelia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esta excelente cuenta con todo, la habitacion tiene refri y microondas, burro de planchar , secadora , estacionamiento y alberca, esta muy comodo
Se hospedó 1 noche en agosto de 2023
Respuesta de Assistant General Manager, el 6 ago. 2023
Dear M. Aurelia, It was a pleasure hosting you on your recent getaway at Signature Anaheim Maingate; we are happy to see you had a fantastic time visiting our property. We strive to go above and beyond to ensure our guests have a spectacular, one-of-a-kind experience with our abundant amenities, well-appointed rooms, and courteous staff. Thank you again, and we look forward to welcoming you back soon. Angel ArteagaAssistant General Manager

8/10 Bueno

Gabby

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
En general estuvo bien ,creo les falla en la limpieza los pisos estaban sucios y al baño le falto mas limpieza ,
Se hospedó 3 noches en julio de 2023
Respuesta de Assistant General Manager, el 29 jul. 2023
Dear Gabby,Thank you for staying with us and for sharing your feedback. Exceptional service for every guest is our highest priority; therefore, we sincerely apologize for any oversight in preparing your room. We have shared your feedback appropriately, and we hope to have the opportunity to welcome you again in the future for the seamless experience you deserve. We appreciate your patience and wish you all the best.Angel ArteagaAssistant General Manager

4/10 Malo

Ana

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Huele feo y el baño esta viejo la puerta muy fea
Se hospedó 1 noche en julio de 2023
Respuesta de Assistant General Manager, el 28 jul. 2023
Dear Ana, Thank you for staying with us and for your review. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. We are also sorry you felt our bathroom needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. We hope you will stay with us another time so we can provide you with a much more satisfying experience.Angel ArteagaAssistant General Manager

10/10 Excelente

GUSTAVO

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cómodo, el personal muy amable, me apoyaron adelantando el check in, cerca de Disney, queda a aproximadamente 1.5 km caminando o bien en la entrada del hotel pasa el autobus 4 que te deja en la puerta de Disney y de la misma forma te regresa¡ Todo muy bien en general¡
Se hospedó 3 noches en mayo de 2023
Respuesta de Assistant General Manager, el 23 may. 2023
Dear Gustavo, Thank you for mentioning how fantastic our location is for visiting Disneyland; we couldn't agree more! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our courteous team, who work around the clock to ensure a memorable stay for every guest! We appreciate you choosing Signature Anaheim Maingate for your trip and hope to see you again.Angel Arteaga,Assistant General Manager

10/10 Excelente

Wendy

Se hospedó 6 noches en abril de 2023
Respuesta de Management , el 7 may. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Valencia corozo

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en abril de 2023
Respuesta de Front Desk , el 27 may. 2023
Thank you for your feedback!

8/10 Bueno

Carlos

Se hospedó 1 noche en abril de 2023
Respuesta de Assistant General Manager, el 18 abr. 2023
Dear Carlos, Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Signature Anaheim Maingate.Angel Arteaga,Assistant General Manager

8/10 Bueno

ANABELL

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No hubo lavandería disponible
Se hospedó 5 noches en febrero de 2023
Respuesta de Assistant General Manager, el 3 mar. 2023
Dear Anabell, Thank you for the generous rating of Signature Anaheim Maingate. We are delighted you enjoyed your stay. However, we regret not meeting your expectations in some areas. We hope to see you again on your next visit to Anaheim.Angel ArteagaAssistant General Manager

6/10 Aceptable

Raquel

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Pésimo todas las noches había ruido arriba tipo 3 o 4 am movían muebles y se escuchaban pisadas, me quejé y siguió igual todas las 3 noches que estuve ahí.
Se hospedó 3 noches en enero de 2023
Respuesta de Assistant General Manager, el 24 ene. 2023
Dear Raquel, Thank you for choosing us and sharing your experience. We genuinely regret you were inconvenienced by the noise. Should this happen again in your future travels, please know that our associates are always available to optimize your time with us. We appreciate your patience and hope you will consider staying with us again.Angel ArteagaAssistant General Manager

4/10 Malo

Rafael Jaime

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cuartos sucios
Los cuartos tienen tierra y cabello en el suelo No los barren Lo demás es entendible por el precio y buena ubicación lo que no es lo sucio
Se hospedó 4 noches en diciembre de 2022
Respuesta de Assistant General Manager, el 5 ene. 2023
Dear Valued Guest, Thank you very much for choosing us and offering your feedback. We agree that our location is incredible, and our goal is to provide an overall experience that is just as incredible. Therefore, we apologize for the cleanliness issues in your accommodations during your stay and want to express that this is not typical or acceptable of our high standards. We have shared your feedback appropriately, and we hope to have the opportunity to welcome you again in the future for the seamless experience you deserve. We appreciate your patience and wish you all the best.Angel ArteagaAssistant General Manager

8/10 Bueno

Manuel

Viaje en pareja
Le gustó: Servicio y personal y servicios
La habitación olía a cigarro. Toallas sucias
Respuesta de Assistant General Manager, el 8 nov. 2022
Dear Manuel, Thank you for your feedback. We are sorry for any inconvenience you experienced in your room and appreciate your specific comments regarding the towels. We always want to exceed our guest's expectations in every area of our hotel; therefore, we are disappointed this did not happen during your visit. Your concerns have been shared with the proper individuals, and we are grateful for the feedback. We hope you enjoyed other aspects of our hotel, and we would love for you to give us another try to show you our commitment to exceptional hospitality.Angel Arteaga,Assistant General Manager

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza y servicio y personal
Poco comprometidos
El cuarto medio limpio, almuerzo muy pobre y no respetaron mi método de pago
Se hospedó 4 noches en octubre de 2022
Respuesta de Assistant General Manager, el 18 oct. 2022
Dear Guest, thank you for posting a review of your stay with us. We are sorry for the cleanliness concerns you had in your room. We have shared your feedback with our housekeeping team to be more diligent as we advance. We are also sorry for not meeting some of your expectations and for your disappointment with the lunch you had at our onsite restaurant. We will discuss this with the appropriate department and work with them to improve our guest experience. We hope you will return so we can make it up to you. Angel Arteaga,Assistant General Manager

10/10 Excelente

Cesar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
bastante comodo y cerca de disney
Se hospedó 1 noche en octubre de 2022
Respuesta de FRONT DESK, el 12 oct. 2022
GLAD TO HEAR YOU ENJOYED YOUR STAY AND THANK YOU FOR STAYING WITH US.

10/10 Excelente

ignacio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2022
Respuesta de FRONT DESK, el 27 sept. 2022
THANK YOU SO MUCH FOR STAYING WITH US COME BACK ANY TIME.

6/10 Aceptable

Mariana

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de General Manager, el 1 sept. 2022
Dear Mariana,Yes, we'll allow 3 adults, and two children in our two queen beds room, as long as you don't need any extra bedding (roll away/crib) and there's not enough space in the room for either of these, so we don't have any of these available.Thank you very much for choosing us for your accommodation needs!Safe travels!

4/10 Malo

Francisco Javier

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nada
Se hospedó 1 noche en agosto de 2022
Respuesta de front desk, el 22 oct. 2022
THANK YOU FOR YOUR FEED BACK WE ARE FOCUSING ON ANY ISSUES YOU MAY HAVE HAD AND THANK YOU FOR STAYING WITH US.

8/10 Bueno

Jose

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place to stay
Se hospedó 3 noches en junio de 2022
Respuesta de front desk, el 13 jul. 2022
thank you for staying with us come back anytime.

10/10 Excelente

Dr. Shaaban

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quite, clean Will come back again
Se hospedó 2 noches en abril de 2024
Respuesta de Assistant General Manager, el 16 abr. 2024
Dear Dr. Shaaban, Thank you for choosing Signature Anaheim Maingate for your recent stay. We are delighted to hear that you had a pleasant experience with us. Providing a quiet and clean environment for our guests is a top priority, and we are pleased that you found our property up to your satisfaction. We look forward to welcoming you back again in the future.Angel Arteaga,Assistant General Manager

8/10 Bueno

Maria

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like the friendly staff and the pool was warm on a cold day.
Se hospedó 1 noche en abril de 2024
Respuesta de Assistant General Manager, el 13 abr. 2024
Dear Maria, We are pleased to hear that you enjoyed your stay with us! Providing friendly and attentive service is a top priority for us, and we are delighted that our staff made a positive impression on you. We are also glad to hear that you were able to enjoy our pool, especially on a cold day when the warm water can be particularly inviting. Thank you for choosing to stay with Signature Anaheim Maingate, and we look forward to welcoming you back for another enjoyable visit in the future.Angel Arteaga,Assistant General Manager

8/10 Bueno

Mariana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very nice, I’m happy how affordable this place is I would recommend coming here.
Se hospedó 6 noches en abril de 2024
Respuesta de Assistant General Manager, el 13 abr. 2024
Dear Mariana, We are thrilled to hear that you had a positive experience during your stay at Signature Anaheim Maingate! Our staff strives to provide excellent service to all our guests, and we are glad to hear that you found them to be exceptional. Additionally, we are pleased that you found us to be of great value. Thank you for recommending us, and we look forward to welcoming you back for another enjoyable stay in the future.Angel Arteaga,Assistant General Manager

6/10 Aceptable

Silvia

Se hospedó 3 noches en marzo de 2024
Respuesta de GENERAL MANAGER, el 11 abr. 2024
Dear Silvia, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Angel Arteaga,Assistant General Manager

4/10 Malo

Trenton

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Roaches and dirty ass towels smh !
Se hospedó 3 noches en abril de 2024
Respuesta de Assistant General Manager, el 9 abr. 2024
Dear Trenton, Thank you for taking the time to share your review. On behalf of our entire team, please accept our apologies for not providing you with anything less than a pleasant experience. Please be assured our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team to ensure we are handling issues of this nature with care and empathy. We hope to have another opportunity to show you the outstanding visit you deserve on your next visit to the area. Angel Arteaga,Assistant General Manager

4/10 Malo

Alesha

Viaje familiar, Viaje familiar con niños
No le gustó: Servicios y condiciones de la propiedad
There was hair in the shower, on the bed, on the walls. The walls were dirty looked like blood and bugers. The sheets were stained with what looked like urin stains
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant General Manager, el 4 abr. 2024
Dear Alesha, Thank you for taking the time to share your review. Please accept our sincerest apologies on behalf of our entire team for not meeting your expectations during your recent stay. We sincerely regret any inconvenience, especially those related to the cleanliness of our hotel and accommodations, as this is a core focus of our commitment to guest satisfaction. We take your feedback seriously and will address this issue with our housekeeping associates to ensure such lapses do not happen again. We genuinely hope that you will consider giving us another opportunity to serve you in the future so we can provide you with the immaculate and enjoyable experience you deserve and that we are known for.Angel Arteaga,Assistant General Manager

4/10 Malo

Teresa

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
The fan in the bathroom screamed like a banshee every time I turned it on. And there was still hair on the bathroom floor when I arrived. The walls are very thin, so you can hear everything happening outside your door and in the surrounding areas. The bed was comfortable though.
Se hospedó 4 noches en marzo de 2024
Respuesta de Assistant General Manager, el 2 abr. 2024
Dear Teresa, Thank you for taking the time to share your review. While we are glad to know you liked our comfortable beds, we sincerely apologize for the maintenance and cleanliness issues you enocuntered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. We are also sorry for the noise disturbance you underwent during your visit. In the future, please know that our front desk will be available to make your stay as comfortable as possible. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Angel Arteaga,Assistant General Manager

6/10 Aceptable

Ramsey

Le gustó: Servicio y personal
Se hospedó 3 noches en marzo de 2024
Respuesta de Assistant General Manager, el 3 abr. 2024
Dear Ramsey, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Angel Arteaga,Assistant General Manager

10/10 Excelente

Julieth Alejandra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I recommend you this place if you wanna be close to the parks and comercial area. Free parking it was a plus. The rooms were very nice, clean and comfortable. The bed is awesome. No smoking smells at all ( this is amazing) I’ll book again here when I get back.
Se hospedó 1 noche en marzo de 2024
Respuesta de ass, el 31 mar. 2024
Dear Ms. Alejandra, Thank you for choosing Signature Anaheim Maingate for your recent stay. We are pleased to receive your excellent feedback about how much you enjoyed our clean and comfortable accommodations. We also appreciate you mentioning how our convenient location and parking enhanced your time with us. Thank you for sharing these comments and for your recommendation. We look forward to welcoming you back soon.Angel ArteagaAssistant General Manager

2/10 Terrible

Chari

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
I think a lot of people live here. They loiter the halls, all day and all night. Smoke pot, which goes right into our room, through the air conditioning system. It was far from a pleasant experience. I did not complain due to the fact I did not want the loiterers to make our stay even worse. If I can save another family with children from this horrible experience, then I’ve done my part.
Se hospedó 3 noches en marzo de 2024
Respuesta de Assistant General Manager, el 29 mar. 2024
Dear Chari, Thank you for your review. We want every guest to have a memorable stay and leave satisfied with their entire visit. We regret not meeting your expectations and apologize for the disturbances from the other guests at our hotel. Your feedback has been taken seriously, and we are working to address the issues you have highlighted. We appreciate your patience and understanding as we strive to make things right. Angel Arteaga,Assistant General Manager

8/10 Bueno

Danny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Assistant General Manager, el 26 mar. 2024
Dear Danny, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Signature Anaheim Maingate. We look forward to welcoming you back on your next visit!Angel Arteaga,Assistant General Manager

10/10 Excelente

Genesis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a nice hotel for last min
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant General Manager, el 25 mar. 2024
Dear Genesis, Thank you for staying at Signature Anaheim Maingate and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Angel ArteagaAssistant General Manager

10/10 Excelente

Oscar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great times
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant General Manager, el 22 mar. 2024
Dear Oscar, Thank you for staying at Signature Anaheim Maingate and for your excellent review. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Angel ArteagaAssistant General Manager

10/10 Excelente

Maria

Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant General Manager, el 22 mar. 2024
Dear Maria, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Signature Anaheim Maingate.Angel ArteagaAssistant General Manager

10/10 Excelente

April

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location clean rooms very friendly staff.
Se hospedó 3 noches en marzo de 2024
Respuesta de Assistant General Manager, el 22 mar. 2024
Dear April, Thank you for choosing Signature Anaheim Maingate for your recent stay. We are pleased to receive your excellent feedback about how much you enjoyed our clean accommodations and courteous hospitality. We also appreciate you mentioning our convenient location and look forward to welcoming you back soon.Angel ArteagaAssistant General Manager