Terraza o patio

Opiniones de The Montenotte Hotel

4 out of 5
The Montenotte Hotel
Middle Glanmire Road, Montenotte, Cork, Cork

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 466 de 966 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 332 de 966 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 102 de 966 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 45 de 966 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 966 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

9.4/10

Servicios

8.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Un buen hotel bastante retirado del centro y un poco complicado de llegar, también para llegar al cuarto es muy enredado y no hay elevador en una sección así que se tienen que cargar las maletas
Se hospedó 1 noche en diciembre de 2018
Respuesta de Amanda , el 3 ene. 2019
Good morning, Thank you for choosing to stay at the Montenotte Hotel. All feedback we receive is so important to us. We look forward to welcoming you back in the future regards Amanda

8/10 Bueno

teresa, madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El hotel lejos del centro.mucha cuesta.
Se puede bajar andando tardas 15min para volver taxi necesitas por la cuesta .unos 10 euros.Pedimos habitación familiar con vistas y no nos la dieron.correcta relación calidad/ precio.Proxima. vez escogeremos algo más centrico
Se hospedó 2 noches en agosto de 2018
Respuesta de Amanda , el 29 ago. 2018
Good Morning, Thank you for taking the time to review our hotel from your recent stay with us. All feedback we receive is so important to us and we appreciate this as it helps us to continue to improve our service & standards for all our guests. Majority of our rooms don't have views, the best views we have are from Panorama Bistro & terrace I am sure you will agree. We look forward to welcoming you back in the future. Regards Amanda Connolly, Rooms Division Manager

10/10 Excelente

Joan, Vilafranca del Penedès

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel acogedor con un buen trato personal.
Muy placentera en cuanto a la habitación y servicio de desayuno. No usamos los servicios de gimnasio o piscina, pero vimos que el gimnasio estaba bien acondicionado.
Se hospedó 4 noches en octubre de 2017
Respuesta de Amanda, el 9 nov. 2017
thank you for your review on your recent stay with us. we hope to see you in the future regards Amanda

10/10 Excelente

Julio, Valencia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Incomparable vistas en un hotel de lujo
Una estancia agradable, con unas vistas espectaculares y un alojamiento excelente
Se hospedó 2 noches en agosto de 2017

10/10 Excelente

Elena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bonigo y muy amables, te sienges bien en el botel
Se hospedó 2 noches en julio de 2017

8/10 Bueno

jaume

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Maria, mallorca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
buena experiencia
Todo muy bien salvo que está un poco alejado del centro, hunasubir una cuesta

8/10 Bueno

Juan, Getafe, Spain

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Relax en montenote
Bonita estancia, buen servicio, buen hotel acorde al precio

10/10 Excelente

Antonio, Mérida

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel, recomendable.
El hotel estaba muy bien, llegamos tarde y cenamos en el hotel todo muy bien. Las únicas pegas del hotel son la distancia al centro, está alejado del centro y la presión del agua en la ducha. Por lo demás todo perfecto, el personal muy amable y la habitación amplia y limpia.

10/10 Excelente

Maria dolores, Buenos Aires

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel recomendable
La atencion fue muy buena, el hotel estaba lleno pero nos trataron muy amablemente

8/10 Bueno

Rocio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Personal muy amable
Buenas vistas No está muy lejos del centro, 5 minutos en coche y aproximadamente 15-20 andando dependiendo del paso. También tiene cerca parada de Bus

8/10 Bueno

mamen, españa

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hotel antiguo pero agradable y bien conservado.
Hotel muy confortable y vistas muy bonitas, para ir al centro de cork hay que coger coche porque está un poquito alejado(cinco minutos en coche) piscicina y spa muy bien y habitación también

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Calvin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
First class property, restaurant food excellent. Service impeccable.
Se hospedó 1 noche en abril de 2024
Respuesta de Danielle, el 17 abr. 2024
Dear Calvin,Thank you so much for your 'first class' review of your recent visit to us here at The Montenotte. To hear how our hospitality made such a fantastic stay means the world to the entire team, thank you so much. Best regards,Danielle BennettHouse Manager

10/10 Excelente

David, Mechanicville

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent staff, loved Ken for giving great tips for excursions and restaurants
Se hospedó 4 noches en marzo de 2024
Respuesta de Danielle, el 17 abr. 2024
Dear David,An amazing review. Thank you so much for sharing your experience and personally mentioning Ken for standing out for his excellent Concierge service, he will be thrilled with the feedback. I hope to have the pleasure of welcoming you back.Best regards,Danielle BennettHouse Manager

8/10 Bueno

Neil

Se hospedó 2 noches en diciembre de 2023
Respuesta de GR, el 5 ene. 2024
Dear Neil,Thank you for taking the time to review your recent stay with us. I hope you had an enjoyable experience and will be back for a return visit in the not too distant future. Best regardsDanielle BennettHouse Manager

10/10 Excelente

howard

Viaje familiar
Se hospedó 3 noches en diciembre de 2023
Respuesta de GR, el 5 ene. 2024
Dear Howard,Thank you for your fantastic 5 out of 5 reveiew of your recent stay with us. I am delighted you had such an enjoyable stay and look forward to welcoming you back. Best regards,Danielle BennettHouse Manager

10/10 Excelente

Tracie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have to say the best part of the entire stay were the people. From the moment you arrived to the day you left, everyone was so kind. We were met at the door by a gentlemen of the name Ken, boy is he amazing. He talked football with my son, and made us feel like he had been waiting for us to show up, and that we were the only people staying there. I can’t tell you enough the kind of hospitality we felt when we were there, and it was amazing. Would stay there again!
Se hospedó 3 noches en diciembre de 2023
Respuesta de GR Manager, el 17 dic. 2023
Dear Tracie,Wow, thank you so much for sharing such a wonderful review of your recent stay. Ken is truly amazing, he will be very grateful for your feedback and compliment of his service. Thank you once again, we look forward to welcoming you back.Best wishes,Danielle BennettGuest Relations Manager

8/10 Bueno

Karl

Le gustó: Servicio y personal
Se hospedó 2 noches en diciembre de 2023
Respuesta de GR Manager, el 12 dic. 2023
Dear Karl,Thank you for taking the time to review your recent Montenotte experience. I hope to have the pleasure of welcoming you back in the new year.Best regards,Danielle BennettGuest Relations Manager

6/10 Aceptable

Keith

Se hospedó 2 noches en noviembre de 2023
Respuesta de Danielle, el 18 nov. 2023
Dear Keith,Thank you for taking the time to review your stay. We hope you will be back in the not too distant future.Best regards,Danielle BennettGuest Relations Manager

6/10 Aceptable

Dmytro

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Danielle, el 18 nov. 2023
Dear Dmytro,Thank you for taking the time to review your stay. We hope you will be back in the not too distant future.Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Danielle Bennett, el 30 oct. 2023
Dear Anthony,Thank you for taking the time to share your fantastic review of your recent stay with us. I am delighted The Montenotte received 10 out of 10 for your entire experience and hope to welcome you back again soon.Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

Claire

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
An amazing hotel
Absolutely brilliant stay, would highly reccomend this hotel. The staff go above and beyond and are so helpful, a special word of thanks to Gavin and Catherine who were so friendly and helpful. A gorgeous hotel and will be back to stay again some time for sure
Se hospedó 1 noche en octubre de 2023
Respuesta de Danielle Bennett, el 30 oct. 2023
Dear Claire,Thank you so much for your amazing review of your fantastic experience here at The Montenotte. It was our absolute pleasure to welcome you and to hear how much you loved all aspects of your stay really is a compliment to the entire team here. Thank you for personally mentioning Gavin and Catherine for standing out for their excellent service, they will be thrilled with the feedback. I hope to welcome you back again very soon!Best regards,Danielle BennettGuest Relations Manager

8/10 Bueno

Elisabeth

Se hospedó 1 noche en octubre de 2023
Respuesta de Danielle Bennett, el 30 oct. 2023
Dear Elisabeth,It was a pleasure to welcome you to The Montenotte, thank you for taking the time to review your stay with us. I hope to welcome you back again very soon!Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

Erin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Danielle Bennett, el 30 oct. 2023
Dear Erin, Thank you ever so much for taking the time to share your fantastic review of your recent stay at The Montenotte.I am delighted you had such an enjoyable experience and scored all aspects of your stay so highly.Thank you once again and I look forward to welcoming you back in the not too distant future.Warm Regards,Danielle BennettGuest Relations Manager

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Danielle Bennett, el 30 oct. 2023
Dear Steve,Wow! Thank you so much for your amazing review of your fantastic experience here at The Montenotte. It was our absolute pleasure to welcome you and to hear how much you loved all aspects of your stay really is a compliment to the entire team here.I hope to welcome you back again very soon!Best regards,Danielle BennettGuest Relations Manager

8/10 Bueno

Adam

Se hospedó 1 noche en septiembre de 2023
Respuesta de Danielle Bennett, el 30 oct. 2023
Dear Adam,It was a pleasure to welcome you to The Montenotte, thank you for taking the time to review your stay with us. I hope to welcome you back again very soon!Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

Bryony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de Danielle Bennett, el 30 oct. 2023
Dear Bryony, Thank you ever so much for taking the time to share your fantastic review of your recent stay at The Montenotte.I am delighted you had such an enjoyable experience and scored all aspects of your stay so highly.Thank you once again and I look forward to welcoming you back in the not too distant future.Warm Regards,Danielle BennettGuest Relations Manager

10/10 Excelente

jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lots of amenities
Se hospedó 2 noches en septiembre de 2023
Respuesta de Danielle Bennett, el 21 sept. 2023
Dear Jennifer,Thank you for choosing The Montenotte. I am delighted to see such a high score for your experience.I look forward to welcoming you back.Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff
Se hospedó 1 noche en septiembre de 2023
Respuesta de Danielle Bennett, el 21 sept. 2023
Dear John,Thank you for taking the time to review your recent stay at The Montenotte. I am thrilled you had a fantastic experience an the staff particularly stood out as a highlight of your stay.I hop to have the pleasure of welcoming you back soon.Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

Ashley

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property walkable to tons of restaurants and pubs!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Danielle Bennett, el 11 sept. 2023
Dear Ashley,Thank you so much for taking the time to share your fantastic review. I am delighted you had such a great experience. Ho0pefully you will be back to stay with us again soon!Best regard,Danielle BennettGuest Relations Manager

10/10 Excelente

danielle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en agosto de 2023
Respuesta de Danielle Bennett, el 11 sept. 2023
Dear Danielle,Thank you for your 5 out of 5 review. It was our pleasure to deliver a service to meet your expectations and hope you will b back agtain soon.Best regards,Danielle BennettGuest Relations Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely
The hotel is in such a great area of Cork with stunning views of the city. The restaurant and patio make it a unique atmosphere to start and end your Cork experience. The hotel has a lovely ambiance and the gym/pool/spa area is very relaxing.
Se hospedó 1 noche en agosto de 2023
Respuesta de Danielle Bennett, el 11 sept. 2023
Dear Guest,I am delighted you had such a pleasant experience and particularly appreciated our urban location. Thank you so much for sharing a review of your stay. I hope to have the pleasure of welcoming you back soon.Best regards,Danielle BennettGuest Relations Manager

8/10 Bueno

Yee L C

Se hospedó 5 noches en agosto de 2023
Respuesta de Daneille Bennett, el 22 ago. 2023
Dear Guest,Thank you for taking the time to review your stay here at The Montenotte. I hop you had an enjoyable experience and will be back to stay again son.Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

Sara

Se hospedó 3 noches en agosto de 2023
Respuesta de Danielle Bennett, el 14 ago. 2023
Dear Sara,Thank you for sharing your fantastic review of your recent stay here at The Montenotte. We are delighted to see scores of 10 out of 10 for your guest experience and hope to welcome you back soon.Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic Stay
Fantastic from the moment we arrived and were greeted by Ken, through to the spa, the pool and bar staff. We'll be back!
Se hospedó 1 noche en julio de 2023
Respuesta de Danielle Bennett, el 13 ago. 2023
Dear Kevin,Thank you so much for sharing your outstanding review of your recent stay with us. I'm delighted to hear Ken greeted you with such a warm welcome and this continued throughout your stay. It was a pleasure to have you at The Montenotte and look forward to welcoming you back.Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent views from restaurant. Happy to have AC in the room.
Se hospedó 1 noche en julio de 2023
Respuesta de Danielle Bennett, el 28 jul. 2023
Dear Brian,Thank you so much for taking the time to share your review of your recent stay here at The Montenotte. It was a pleasure to welcome you and I'm delighted to see such high scores for your stay.Thank you, I hope to welcome you back in the not too distant future. Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

Mary June

Se hospedó 1 noche en julio de 2023
Respuesta de Danielle Bennett, el 13 ago. 2023
Dear Mary June,It was our absolute pleasure to welcome you to The Montenotte. Thank you so much for rating your stay so highly at 5 out of 5. Hopefully you will be back to stay with us again soon.Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

J P

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Danielle Bennett, el 18 jul. 2023
Dear JP,Thank you so much for your amazing score from your recent stay with us. I am thrilled you had such an enjoyable stay.Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Danielle Bennett, el 18 jul. 2023
Dear Mary,It was a pleasure to welcome you to the Montenotte. I am delighted you had such and amazing stay and score all your experience 10 out of 10.Best regards,Danielle BennettGuest Relations Manager

6/10 Aceptable

J P

Se hospedó 1 noche en julio de 2023
Respuesta de Danielle Bennett, el 21 jul. 2023
Dear JP,Thank you for sharing your review of your recent stay with us here at The Montenotte. We seek feedback as we continuously look at ways to improve the guest experience. Hopefully you will be back to stay with us again and we can ensure a truly exceptional experience. Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

Adam

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great views of the city, comfy beds and good food/drink on-site.
Se hospedó 1 noche en julio de 2023
Respuesta de Danielle Bennett, el 21 jul. 2023
Dear AdamIt was a pleasure to welcome you to The Montenotte, your fabulous review is received with great thanks and appreciation of your time to share. Hopefully you will be back to stay again in the not too distant future. Best regards,Danielle BennettGuest Relations Manager

8/10 Bueno

Ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was great and extremely helpful. Both Lucy and Robert were extremely helpful and quick to help us with an issue in the our room.
Se hospedó 2 noches en junio de 2023
Respuesta de Danielle, el 9 jul. 2023
Dear Ann,Thank you so much for sharing your review. I am delighted you received a fantastic service and thank you for personally mentioning Lucy and Robert, they will be thrilled with the feedback. I hope to welcome you back.Best regards, Danielle BennettGuest Relations Manager

10/10 Excelente

Eileen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Danielle, el 9 jul. 2023
Dear Eileeen,Thank you so much for your 10 out of 10 review from your recent stay. I really appreciate you taking the time to share your experience.Best regards,Danielle Bennett Guest Relations Manager

10/10 Excelente

Sharon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is a very elegant hotel and upscale. It is an old hotel but is clean and beautiful.
Se hospedó 1 noche en julio de 2023
Respuesta de Danielle, el 9 jul. 2023
Dear Sharon,It was a pleasure to welcome you to The Montenotte. I am delighted such compliments of our beautiful property and thrilled you enjoyed your stay.Kind regardsDanielle BennettGuest Relations Manager

2/10 Terrible

Danielle, Seattle

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
This hotel has so much potential. It’s a gorgeous property. However, its customer service negates that. At check-in, the staff member was ready to charge us in full for our three rooms plus a deposit for each until I reminded him that we prepaid for the rooms. We ate lunch at the hotel restaurant. Despite being $250, all six of our meals were inedible - simple things like a salad and a burger were terrible even though they looked beautiful. We would’ve said something but we never saw our waitress again or anyone after we placed our order. She was rude when taking our order so maybe that’s a good thing. At the glasshouse, none of the four bartenders could say what beer was on tap. Did they even work there? Finally, at check out, we were told we owed $27 euros for laundry. We didn’t do laundry. The staff member looked at her records and realized the mistake (must have been from a prior guest?). I then had to proactively ask her to reverse the deposits for each room, as she apparently forgot and/or wasn’t going to do so. That the guests have to remind the hotel staff at check-in and check-out of the correct charges and for a deposit return really leaves an unsettling feeling for the guest. She never asked how our stay was, probably because the hotel doesn’t want to know. The hotel needs a hard reset. The focus should be on the fundamentals, like food quality, customer service, and training staff, before aesthetics. Don’t put lipstick on a pig.
Se hospedó 1 noche en julio de 2023
Respuesta de Danielle, el 9 jul. 2023
Dear Danielle,Thank you for taking the time to review your stay, your feedback is very important to us. I am sorry to read that you were disappointed with several elements of your recent stay at The Montenotte, and I fully take your constructive feedback on board. I can only apologise unreservedly for the issues you highlighted and can assure you we will address these with the greatest sense of urgency.I am very grateful for your constructive feedback and do hope we will have the opportunity to welcome you back at some point in the future.Best regards,Danielle BennettGuest Relations Manager

8/10 Bueno

Diana

Se hospedó 5 noches en junio de 2023
Respuesta de Danielle, el 28 jul. 2023
Dear Diana,Thank you for taking the time to review your recent stay with us. I hope to see you again soon.Best regards,Danielle BennettGuest Relations Manager

8/10 Bueno

Alan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We booked at this property because we wanted easy parking within walking distance of Cork Centre. There are nice grounds. Our room was comfortable. There was noise from a nearby bar but that stopped by about 10.30 every evening. The breakfast was generally satisfactory but the fried eggs ordered were always rather congealed leading me to suspect that they had been prepared earlier. The food in the restaurant was good but I thought very expensive for what it was. Service was excellent. Generally the property is good but a little expensive.
Se hospedó 3 noches en junio de 2023
Respuesta de Danielle, el 9 jul. 2023
Dear Alan, Thank you for taking the time to review your recent stay with us here at The Montenotte. I'm pleased overall you had an enjoyable experience and the excellent service you received in Panorama particularly stood out as a highlight of your stay. We know value for money is of huge importance to our guests and continuously look at ways to achieve this through reviewing our guest feedback and service. With this is mind I will share your comments regarding you breakfast experience with our Head Chef and Food and Beverage Manager, I apologise for any disappointment to your dining and assure you your comments have been taken onboard. I hope I will have the opportunity to welcome you back in the not too distant future.Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

Paul

Se hospedó 2 noches en abril de 2023
Respuesta de Danielle, el 9 jul. 2023
Dear Paul,Wow! Thank you so much for your amazing review of your fantastic experience here at The Montenotte Hotel. It was our absolute pleasure to welcome you, I hope to welcome you back back again very soon!Best regards,Danielle BennettGuest Relations Manager

10/10 Excelente

Erin

Se hospedó 8 noches en junio de 2023
Respuesta de Daneille, el 9 jul. 2023
Dear Erin,Thank you so much for your 10 out of 10 review of your experience here at The Montenotte Hotel. It was our absolute pleasure to welcome you, I hope to welcome you back back again very soon!Best regards,Danielle BennettGuest Relations Manager