Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 598 de 1001 opiniones" "
10 - Excelente
598
Puntuación de 8, es decir, Bueno. Basada en 253 de 1001 opiniones" "
8 - Bueno
253
Puntuación de 6, es decir, Aceptable. Basada en 69 de 1001 opiniones" "
6 - Aceptable
69
Puntuación de 4, es decir, Malo. Basada en 32 de 1001 opiniones" "
4 - Malo
32
Puntuación de 2, es decir, Terrible. Basada en 49 de 1001 opiniones" "
2 - Terrible
49
9.2/10
Limpieza
9.0/10
Servicio y personal
8.8/10
Servicios
9.0/10
Condiciones de la propiedad
9.2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Julio
Viaje en grupo, Viaje en pareja, Viaje con mascota
26 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelent
Julio
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 27 feb. 2024
Julio, thank you for sharing your feedback. It brings us great joy to hear such straightforward praise. All of us at Aloft Plano aim to provide an excellent experience and your words confirm our efforts. We hope to serve you again in the future.
10/10 Excelente
Alejandro
Viaje en pareja
4 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me van a regresar los 75 dólares que me cobraron extra ?
Alejandro
Se hospedó 3 noches en septiembre de 2023
Respuesta de Melanie, el 8 sept. 2023
Buenas Tardes, le tomara de cinco a siete dias habiles recuperar los 75.
10/10 Excelente
salomon
11 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personal at the Hotel was great.
salomon
Se hospedó 3 noches en agosto de 2023
Respuesta de Customer Service, el 11 ago. 2023
Salomon, it's heartening to know that the team at Aloft Plano made such a positive impression on you. Come back and visit us soon!
10/10 Excelente
Maria
Viaje en pareja, Viaje familiar
31 jul. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena atención
Maria
Se hospedó 3 noches en julio de 2023
Respuesta de Customer Service, el 2 ago. 2023
Hola Maria, muchas gracias por tu comentario positivo. Nos complace saber que la atención en Aloft Plano fue de tu agrado. Esperamos que vuelvas a visitarnos pronto.
10/10 Excelente
Nelson
28 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo excelente
Nelson
Se hospedó 1 noche en mayo de 2023
Respuesta de Customer Service, el 29 may. 2023
¡Gracias por la calificación perfecta, Nelson!Nos complace saber que tuvo una estadía maravillosa en Aloft Plano. Proporcionar estancias satisfactorias y cómodas es siempre lo que nos esforzamos. ¡Nos encantaría tenerte de vuelta pronto!¡Gracias de nuevo por los comentarios!
10/10 Excelente
Larry
23 may. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The best experience in every aspect, but a huge shootout to Eduard, he helped us and my friends with everything we needed!
Larry
Se hospedó 3 noches en mayo de 2022
Respuesta de Nestor Estrada - Guest Services Manager, el 16 jun. 2022
Thank you so much for your great response! We really appreciate you staying with us at the aloft Plano! Keep us in mind for future reservations!
10/10 Excelente
Sandy
Viaje familiar
31 mar. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien
Sandy
Se hospedó 8 noches en marzo de 2022
Respuesta de Aloft Plano, el 13 abr. 2022
Thank you for choosing the Aloft Plano. We are so glad you had a perfect stay
10/10 Excelente
Tomasa
Viaje en pareja
22 sept. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tomasa
Se hospedó 7 noches en septiembre de 2021
Respuesta de Christine-Aloft Plano, el 27 sept. 2021
Thank you Tomasa!
10/10 Excelente
Pedro
Viaje de negocios
19 dic. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Relaxing place!!
La habitación muy limpia, el ambiente bastante relajante, muy silencioso, la vista muy buena. Me encanto! Volvería mil veces más!
Pedro
Se hospedó 1 noche en diciembre de 2020
Respuesta de Sylvia Ramirez, el 22 dic. 2020
Gracias por hospedarse con nosotros y apreciamos mucho sus comentarios.
Felices Fiestas Decembrinas para usted y su familia!!
8/10 Bueno
Cliente verificado
Viaje en pareja
17 dic. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La ubicación, si optas por el green choice te dan cupones de 5 dls por cada noche que te hospedes. Los ocupé para completar las opciones de desayuno.
Cliente verificado
Se hospedó 3 noches en diciembre de 2019
Respuesta de Keri McQuality, el 17 dic. 2019
Thank you so much for your feedback. We are so pleased that you enjoyed your stay here with us. We hope to see you next time your travels bring you to Plano.
8/10 Bueno
David, Ciudad de México
8 ago. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel de Negocios
Este hotel en general está muy bien. Es categoría de negocios y es lo que en verdad obtienes.
Desayuno: malo, si puedes desayunar en otro lado es mejor.
Gimnasio: muy pequeño pero tiene lo mínimo necesario.
Cuarto: bien, pero no tiene closet, solo una cortina que cubre, esto está feo.
David
Se hospedó 2 noches en agosto de 2018
Respuesta de GSM, el 9 ago. 2018
Thank you David for your review.
8/10 Bueno
Rodolfo
9 abr. 2018
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Buena relación de Precio / Ubicación
Hotel minimalista con buena relación de precio y calidad / limpieza.
Rodolfo
Respuesta de GSM, el 12 abr. 2018
Gracias Rodolfo!
10/10 Excelente
Stephanie, McKinney, Texas
23 sept. 2015
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location, friendly staff, awesome instalations, and overall good vibe here.
Stephanie
10/10 Excelente
Joseph
Viaje familiar con niños
15 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Joseph
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 15 abr. 2024
Joseph, we're delighted to see your short and sweet review reflecting your excellent experience at Aloft Plano. We look forward to welcoming you again for another fantastic stay.
10/10 Excelente
David
14 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would stay there again.
David
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 15 abr. 2024
David, we're thrilled to hear that your stay at Aloft Plano left such a positive impression. It's always rewarding to know our guests would choose us again for their travel accommodations. Looking forward to welcoming you back for another great stay in the future!
6/10 Aceptable
David
14 abr. 2024
Booked room with Roll in shower they did not give me a room with Roll in shower
David
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 15 abr. 2024
David, thank you for sharing your experience with us. It seems there could have been an oversight regarding your room's amenities, specifically the roll-in shower. Ensuring that guests' accommodation requests are fulfilled is of high priority to our team. We encourage guests to reach out to our team members at any time during their stay in case an amenity is missing or different from what was expected. We hope you'll consider staying with us again so that we can provide you the seamless experience we strive for.
10/10 Excelente
Richard
Viaje familiar
9 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not applicable. Too cold in hallways
Richard
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 10 abr. 2024
Richard, thank you for choosing Aloft Plano and sharing your comments. We're glad to have had you with us, and we note your feedback on the hallway temperature. Rest assured, we'll take this into consideration as we continually strive to improve our guest experience. We hope to welcome you back in the near future.
8/10 Bueno
Felix Alejandro Laboy
9 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Felix Alejandro Laboy
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 10 abr. 2024
Felix, thank you for staying at Aloft Plano and leaving a rating. We're glad that your experience was satisfactory. We hope to welcome you back soon for an even more enjoyable stay.
8/10 Bueno
Kellie, Magnolia
7 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Kellie
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 8 abr. 2024
Kellie, thank you for your rating! It's fantastic to know you had a positive stay at Aloft Plano. We hope your travel plans bring you back soon.
10/10 Excelente
Patricia
Viaje familiar
4 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was clean and updated and in a good location.
Patricia
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 6 abr. 2024
Patricia, thank you for your kind words about Aloft Plano. We're thrilled to know you appreciated our pristine facilities, modern amenities, and strategic venue. We look forward to welcoming you back on your next visit.
10/10 Excelente
Justin
Viaje de negocios
1 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient to the freeway very clean and very nice One of my favorite places for years
Justin
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 1 abr. 2024
Justin, it's wonderful to hear you've had numerous positive experiences at Aloft Plano. We're thankful for your support over the years and it fills us with joy to be one of your favorite places. Thank you for highlighting our cleanliness and great location. We eagerly await your next visit!
10/10 Excelente
Courtney, Shreveport
Viaje en pareja, Viaje con mascota
31 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel! Zero complaints.
Courtney
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 2 abr. 2024
Courtney, it is such a pleasure to know that your stay at Aloft Plano exceeded expectations! We truly appreciate your kind comments and look forward to hosting you again in the near future. Safe travels.
10/10 Excelente
Crystal
Viaje familiar
27 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great. Great vibe!
Crystal
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 27 mar. 2024
Crystal, it's fantastic to hear you enjoyed your time at Aloft Plano. Our team is thrilled that you appreciated our inviting atmosphere. We can't wait to have you back for another stellar experience!
10/10 Excelente
Quentin, Beaumont
26 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I’ll forever stay at the Aloft Plano!! Love the atmosphere and the staff is very friendly
Quentin
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 26 mar. 2024
Quentin, your endorsement is very appreciated and we're thrilled to learn the unique atmosphere of Aloft Plano and the friendliness of our team members had such a positive impact on your stay. We eagerly look forward to continually welcoming you back.
10/10 Excelente
BRANDON
24 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Modern looking hotel with great staff and great price.
BRANDON
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 25 mar. 2024
Brandon, we're delighted to hear that you appreciated the contemporary aesthetic of Aloft Plano. It's especially rewarding to learn that our team members made a positive impact and that you found our pricing attractive. We can’t wait to welcome you back in the near future!
4/10 Malo
Siressa
24 mar. 2024
No room attendant, no fresh towels, no daily cleaning, no one to bring towels, no shuttle, dirty
Siressa
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 26 mar. 2024
Siressa, thank you for sharing your concerns. We regret to hear that some amenities you were seeking were not satisfactorily provided. Your feedback about the cleanliness and towel service, as well as the lack of a shuttle service, is valuable and will be shared with our colleagues for internal review. Rest assured that the level of service you have described does not align with our usual standard. Your visit will be taken as an opportunity to improve. We hope to welcome you back in the future for a better experience.
2/10 Terrible
Felicia
23 mar. 2024
Felicia
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 12 abr. 2024
Felicia, it's unfortunate to note your experience didn't live up to expectations. We sincerely value your feedback. Please know, we're dedicated to enhancing our service in order to ensure a superior stay for all of our guests in future. We invite you to let us prove our commitment on your upcoming travels.
10/10 Excelente
Brenda
Viaje en pareja
19 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios
I like the Aloft brand so stylish and comfortable
Brenda
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 20 mar. 2024
Brenda, we're thrilled to hear you appreciate the unique style and comfort of Aloft Plano. We endeavor to ensure our guests have a wonderful and cozy stay. Thank you for your uplifting feedback, and we'd love to welcome you back in the future.
10/10 Excelente
Briana
Viaje familiar con niños
18 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and very nice room! Loved it for the night
Briana
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 19 mar. 2024
Briana, it's wonderful to see that you enjoyed your stay at Aloft Plano. Your kind words about our immaculate rooms are greatly appreciated. We'd be delighted to welcome you again for another fantastic overnight experience.
10/10 Excelente
Montrego Quadrikus, Greensboro
17 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Montrego Quadrikus
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 18 mar. 2024
Montrego, we're thrilled that your stay at Aloft Plano was great! We appreciate your feedback and look forward to welcoming you back in the near future.
10/10 Excelente
Markayla
10 mar. 2024
Markayla
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 30 mar. 2024
Thank you for the amazing rating, Markayla!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Aloft Plano soon!Thanks again for leaving your feedback!
10/10 Excelente
Traci
4 mar. 2024
Le gustó: Servicios y condiciones de la propiedad
Very nice. Great area.
Traci
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 6 mar. 2024
Traci, it's splendid to hear you relished your stay at Aloft Plano. We are delighted you enjoyed our prime location. Thank you for your kind words, and we hope to welcome you again soon.
10/10 Excelente
Mayra
3 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a great stay.
Mayra
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 5 mar. 2024
Mayra, it's wonderful to read that you had a fantastic experience at Aloft Plano. We pride ourselves on providing top-notch stays for our guests. Your positive feedback is greatly appreciated. Please come visit us again soon!
10/10 Excelente
HUSSEIN, Laguna Niguel
Viaje en grupo
27 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service excellent location and the staff are amazing thank you
HUSSEIN
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 3 mar. 2024
Hussein, it's heartwarming to hear about your positive experience at Aloft Plano! We're thrilled that you found our location convenient and our team members outstanding. Your kind words truly inspire us to continually offer top-notch service. We can't wait to welcome you back on your next visit. Thank you for choosing us!
10/10 Excelente
Jasmine
Viaje familiar con niños
26 feb. 2024
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Amazing
Jasmine
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 20 mar. 2024
Thank you for the perfect rating, Jasmine!We are very pleased to hear that you had a wonderful stay at Aloft Plano. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!
10/10 Excelente
Brianna
Viaje en pareja
20 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Service was nice. Hotel was clean
Brianna
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service, el 21 feb. 2024
Brianna, it's wonderful to hear your comments about Aloft Plano. We're thrilled that you appreciated our diligent team members and the cleanliness of our facilities. We hope to welcome you back in the future.
10/10 Excelente
Amy
19 feb. 2024
Le gustó: Servicio y personal
Amy
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 22 feb. 2024
Amy, your five-star rating of Aloft Plano is greatly appreciated! We trust that your experience was enjoyable and we're looking forward to your next stay with us. Thank you for choosing our hotel.
8/10 Bueno
Kourtney
Viaje en pareja
12 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the property, just wish the water would have gotten hot
Kourtney
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 13 feb. 2024
Kourtney, it's pleasing to hear you adored your stay at Aloft Plano. We appreciate your observations about the water temperature; rest assured we will take note of this as we continuously strive to optimize our guest experience. Thank you for choosing us, and we hope to see you again soon.
10/10 Excelente
Ryan
Viaje familiar, Viaje familiar con niños
11 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I really enjoyed our stay. It’s got the coolest vibe, with plenty of lounge room. With a upper deck and lower deck. A pool table, fireplace etc
This is the ultimate hang out place you don’t even feel like you’re at a hotel. Definitely recommend we will be back!
Ryan
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 13 feb. 2024
Ryan, we're thrilled to hear that you enjoyed your stay at Aloft Plano. It's wonderful to know that our comfortable lounge area, features, and distinct atmosphere offered a unique experience beyond the traditional hotel feel. We're looking forward to welcoming you back for your next stay. Thanks for your recommendation!
8/10 Bueno
Joseph
5 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Joseph
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service, el 7 feb. 2024
Joseph, thank you for choosing Aloft Plano and taking the time to rate us. We're delighted that your experience with us warranted a 4-star rating. We hope to exceed your expectations and earn that last star during your next visit.
8/10 Bueno
R
1 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
R
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service, el 3 feb. 2024
R, thank you for rating your stay at Aloft Plano. We appreciate your valuable feedback and we're glad that your experience was a positive one. Our team hopes to continue providing enjoyable stays in the future!
10/10 Excelente
Nadine
Viaje familiar
27 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great just didn't like the first floor room setup, fell too boxed in and no tints on the widow do could not open the curtains to get the natural light in. It's a beautiful hotel and the staff was very nice and helpful.
Nadine
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 28 ene. 2024
Nadine, we appreciate your excellent review. It's rewarding to hear you found Aloft Plano to be a beautiful destination and our team members to be both pleasant and accommodating. However, we acknowledge your feedback on our first-floor room's layout. We aim to ensure our guest rooms meet your taste and facilitate your comfort. Please feel free to communicate any preferences for future stays, and we'll do our best to accommodate them. We are looking forward to your next visit. Thanks again.
8/10 Bueno
Raymond K
Viaje en pareja
26 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would've given this place a 5 star rating except we prepaid for breakfast and the food choices were limited and not very good.
Raymond K
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 27 ene. 2024
Raymond, we appreciate your feedback. We're pleased to know that your overall stay at Aloft Plano was positive. As for your concern, be assured we're constantly working to enhance our breakfast offerings and value your opinion. We hope we'll have another opportunity to exceed your expectations during your next visit.
10/10 Excelente
Keith
Viaje en grupo
17 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Keith
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 18 ene. 2024
Keith, thank you for choosing Aloft Plano and for leaving us a perfect score. We're delighted that your experience with us was enjoyable and we look forward to welcoming you back in the future.
8/10 Bueno
John
14 ene. 2024
John
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 16 ene. 2024
John, thank you for choosing Aloft Plano and taking the time to rate your stay. It’s wonderful to know your experience met your expectations. We hope to serve you again in the future.
2/10 Terrible
Eric
13 ene. 2024
No le gustó: Servicio y personal y condiciones de la propiedad
Eric
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 15 ene. 2024
We appreciate your feedback, Eric.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.
10/10 Excelente
NATHAN
8 ene. 2024
NATHAN
Se hospedó 3 noches en enero de 2024
Respuesta de Customer Service, el 13 ene. 2024
Thank you for the wonderful rating, Nathan!It's fantastic you enjoyed your time at Aloft Plano so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
10/10 Excelente
Esdras
Viaje familiar, Viaje familiar con niños
27 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service
Esdras
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Esdras, we're elated that you received excellent customer service at Aloft Plano. Our team members strive to provide a wonderful experience for all our guests. We look forward to your next visit.
8/10 Bueno
Driss michael
23 dic. 2023
Driss michael
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 3 ene. 2024
Driss, thank you for your rating. It's wonderful to know that you had a positive experience at Aloft Plano. We value your feedback and hope to welcome you back in the near future.
10/10 Excelente
Ruth
22 dic. 2023
Ruth
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Thank you for the fantastic rating, Ruth!We strive to make all of our guests feel welcome and relaxed during their time at Aloft Plano! We can't wait to see you again soon.