Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 599 de 1000 opiniones" "
10 - Excelente
599
Puntuación de 8, es decir, Bueno. Basada en 254 de 1000 opiniones" "
8 - Bueno
254
Puntuación de 6, es decir, Aceptable. Basada en 68 de 1000 opiniones" "
6 - Aceptable
68
Puntuación de 4, es decir, Malo. Basada en 32 de 1000 opiniones" "
4 - Malo
32
Puntuación de 2, es decir, Terrible. Basada en 47 de 1000 opiniones" "
2 - Terrible
47
9.2/10
Limpieza
9.0/10
Servicio y personal
8.8/10
Servicios
9.0/10
Condiciones de la propiedad
9.2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Julio
Viaje en grupo, Viaje en pareja, Viaje con mascota
26 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelent
Julio
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 27 feb. 2024
Julio, thank you for sharing your feedback. It brings us great joy to hear such straightforward praise. All of us at Aloft Plano aim to provide an excellent experience and your words confirm our efforts. We hope to serve you again in the future.
10/10 Excelente
Alejandro
Viaje en pareja
4 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me van a regresar los 75 dólares que me cobraron extra ?
Alejandro
Se hospedó 3 noches en septiembre de 2023
Respuesta de Melanie, el 8 sept. 2023
Buenas Tardes, le tomara de cinco a siete dias habiles recuperar los 75.
10/10 Excelente
salomon
11 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personal at the Hotel was great.
salomon
Se hospedó 3 noches en agosto de 2023
Respuesta de Customer Service, el 11 ago. 2023
Salomon, it's heartening to know that the team at Aloft Plano made such a positive impression on you. Come back and visit us soon!
10/10 Excelente
Maria
Viaje en pareja, Viaje familiar
31 jul. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena atención
Maria
Se hospedó 3 noches en julio de 2023
Respuesta de Customer Service, el 2 ago. 2023
Hola Maria, muchas gracias por tu comentario positivo. Nos complace saber que la atención en Aloft Plano fue de tu agrado. Esperamos que vuelvas a visitarnos pronto.
10/10 Excelente
Nelson
28 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo excelente
Nelson
Se hospedó 1 noche en mayo de 2023
Respuesta de Customer Service, el 29 may. 2023
¡Gracias por la calificación perfecta, Nelson!Nos complace saber que tuvo una estadía maravillosa en Aloft Plano. Proporcionar estancias satisfactorias y cómodas es siempre lo que nos esforzamos. ¡Nos encantaría tenerte de vuelta pronto!¡Gracias de nuevo por los comentarios!
10/10 Excelente
Larry
23 may. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The best experience in every aspect, but a huge shootout to Eduard, he helped us and my friends with everything we needed!
Larry
Se hospedó 3 noches en mayo de 2022
Respuesta de Nestor Estrada - Guest Services Manager, el 16 jun. 2022
Thank you so much for your great response! We really appreciate you staying with us at the aloft Plano! Keep us in mind for future reservations!
10/10 Excelente
Sandy
Viaje familiar
31 mar. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien
Sandy
Se hospedó 8 noches en marzo de 2022
Respuesta de Aloft Plano, el 13 abr. 2022
Thank you for choosing the Aloft Plano. We are so glad you had a perfect stay
10/10 Excelente
Tomasa
Viaje en pareja
22 sept. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tomasa
Se hospedó 7 noches en septiembre de 2021
Respuesta de Christine-Aloft Plano, el 27 sept. 2021
Thank you Tomasa!
10/10 Excelente
Pedro
Viaje de negocios
19 dic. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Relaxing place!!
La habitación muy limpia, el ambiente bastante relajante, muy silencioso, la vista muy buena. Me encanto! Volvería mil veces más!
Pedro
Se hospedó 1 noche en diciembre de 2020
Respuesta de Sylvia Ramirez, el 22 dic. 2020
Gracias por hospedarse con nosotros y apreciamos mucho sus comentarios.
Felices Fiestas Decembrinas para usted y su familia!!
8/10 Bueno
Cliente verificado
Viaje en pareja
17 dic. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La ubicación, si optas por el green choice te dan cupones de 5 dls por cada noche que te hospedes. Los ocupé para completar las opciones de desayuno.
Cliente verificado
Se hospedó 3 noches en diciembre de 2019
Respuesta de Keri McQuality, el 17 dic. 2019
Thank you so much for your feedback. We are so pleased that you enjoyed your stay here with us. We hope to see you next time your travels bring you to Plano.
8/10 Bueno
David, Ciudad de México
8 ago. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel de Negocios
Este hotel en general está muy bien. Es categoría de negocios y es lo que en verdad obtienes.
Desayuno: malo, si puedes desayunar en otro lado es mejor.
Gimnasio: muy pequeño pero tiene lo mínimo necesario.
Cuarto: bien, pero no tiene closet, solo una cortina que cubre, esto está feo.
David
Se hospedó 2 noches en agosto de 2018
Respuesta de GSM, el 9 ago. 2018
Thank you David for your review.
8/10 Bueno
Rodolfo
9 abr. 2018
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Buena relación de Precio / Ubicación
Hotel minimalista con buena relación de precio y calidad / limpieza.
Rodolfo
Respuesta de GSM, el 12 abr. 2018
Gracias Rodolfo!
10/10 Excelente
Stephanie, McKinney, Texas
23 sept. 2015
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location, friendly staff, awesome instalations, and overall good vibe here.
Stephanie
10/10 Excelente
Brenda
Viaje en pareja
19 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios
I like the Aloft brand so stylish and comfortable
Brenda
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Briana
Viaje familiar con niños
18 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and very nice room! Loved it for the night
Briana
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Montrego Quadrikus, Greensboro
17 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Montrego Quadrikus
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 18 mar. 2024
Montrego, we're thrilled that your stay at Aloft Plano was great! We appreciate your feedback and look forward to welcoming you back in the near future.
10/10 Excelente
Traci
4 mar. 2024
Le gustó: Servicios y condiciones de la propiedad
Very nice. Great area.
Traci
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 6 mar. 2024
Traci, it's splendid to hear you relished your stay at Aloft Plano. We are delighted you enjoyed our prime location. Thank you for your kind words, and we hope to welcome you again soon.
10/10 Excelente
Mayra
3 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a great stay.
Mayra
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 5 mar. 2024
Mayra, it's wonderful to read that you had a fantastic experience at Aloft Plano. We pride ourselves on providing top-notch stays for our guests. Your positive feedback is greatly appreciated. Please come visit us again soon!
10/10 Excelente
HUSSEIN, Laguna Niguel
Viaje en grupo
27 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service excellent location and the staff are amazing thank you
HUSSEIN
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 3 mar. 2024
Hussein, it's heartwarming to hear about your positive experience at Aloft Plano! We're thrilled that you found our location convenient and our team members outstanding. Your kind words truly inspire us to continually offer top-notch service. We can't wait to welcome you back on your next visit. Thank you for choosing us!
10/10 Excelente
Brianna
Viaje en pareja
20 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Service was nice. Hotel was clean
Brianna
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service, el 21 feb. 2024
Brianna, it's wonderful to hear your comments about Aloft Plano. We're thrilled that you appreciated our diligent team members and the cleanliness of our facilities. We hope to welcome you back in the future.
10/10 Excelente
Amy
19 feb. 2024
Le gustó: Servicio y personal
Amy
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 22 feb. 2024
Amy, your five-star rating of Aloft Plano is greatly appreciated! We trust that your experience was enjoyable and we're looking forward to your next stay with us. Thank you for choosing our hotel.
8/10 Bueno
Kourtney
Viaje en pareja
12 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the property, just wish the water would have gotten hot
Kourtney
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 13 feb. 2024
Kourtney, it's pleasing to hear you adored your stay at Aloft Plano. We appreciate your observations about the water temperature; rest assured we will take note of this as we continuously strive to optimize our guest experience. Thank you for choosing us, and we hope to see you again soon.
10/10 Excelente
Ryan
Viaje familiar, Viaje familiar con niños
11 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I really enjoyed our stay. It’s got the coolest vibe, with plenty of lounge room. With a upper deck and lower deck. A pool table, fireplace etc
This is the ultimate hang out place you don’t even feel like you’re at a hotel. Definitely recommend we will be back!
Ryan
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 13 feb. 2024
Ryan, we're thrilled to hear that you enjoyed your stay at Aloft Plano. It's wonderful to know that our comfortable lounge area, features, and distinct atmosphere offered a unique experience beyond the traditional hotel feel. We're looking forward to welcoming you back for your next stay. Thanks for your recommendation!
8/10 Bueno
Joseph
5 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Joseph
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service, el 7 feb. 2024
Joseph, thank you for choosing Aloft Plano and taking the time to rate us. We're delighted that your experience with us warranted a 4-star rating. We hope to exceed your expectations and earn that last star during your next visit.
8/10 Bueno
R
1 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
R
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service, el 3 feb. 2024
R, thank you for rating your stay at Aloft Plano. We appreciate your valuable feedback and we're glad that your experience was a positive one. Our team hopes to continue providing enjoyable stays in the future!
10/10 Excelente
Nadine
Viaje familiar
27 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great just didn't like the first floor room setup, fell too boxed in and no tints on the widow do could not open the curtains to get the natural light in. It's a beautiful hotel and the staff was very nice and helpful.
Nadine
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 28 ene. 2024
Nadine, we appreciate your excellent review. It's rewarding to hear you found Aloft Plano to be a beautiful destination and our team members to be both pleasant and accommodating. However, we acknowledge your feedback on our first-floor room's layout. We aim to ensure our guest rooms meet your taste and facilitate your comfort. Please feel free to communicate any preferences for future stays, and we'll do our best to accommodate them. We are looking forward to your next visit. Thanks again.
8/10 Bueno
Raymond K
Viaje en pareja
26 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would've given this place a 5 star rating except we prepaid for breakfast and the food choices were limited and not very good.
Raymond K
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 27 ene. 2024
Raymond, we appreciate your feedback. We're pleased to know that your overall stay at Aloft Plano was positive. As for your concern, be assured we're constantly working to enhance our breakfast offerings and value your opinion. We hope we'll have another opportunity to exceed your expectations during your next visit.
8/10 Bueno
John
14 ene. 2024
John
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 16 ene. 2024
John, thank you for choosing Aloft Plano and taking the time to rate your stay. It’s wonderful to know your experience met your expectations. We hope to serve you again in the future.
2/10 Terrible
Eric
13 ene. 2024
No le gustó: Servicio y personal y condiciones de la propiedad
Eric
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 15 ene. 2024
We appreciate your feedback, Eric.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.
10/10 Excelente
NATHAN
8 ene. 2024
NATHAN
Se hospedó 3 noches en enero de 2024
Respuesta de Customer Service, el 13 ene. 2024
Thank you for the wonderful rating, Nathan!It's fantastic you enjoyed your time at Aloft Plano so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
10/10 Excelente
Esdras
Viaje familiar, Viaje familiar con niños
27 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service
Esdras
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Esdras, we're elated that you received excellent customer service at Aloft Plano. Our team members strive to provide a wonderful experience for all our guests. We look forward to your next visit.
10/10 Excelente
Ruth
22 dic. 2023
Ruth
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Thank you for the fantastic rating, Ruth!We strive to make all of our guests feel welcome and relaxed during their time at Aloft Plano! We can't wait to see you again soon.
8/10 Bueno
Rosendo
Viaje de negocios, Viaje familiar
18 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel, comfortable. The only issue was the toilet, the water tank wasn’t filling up.
Rosendo
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Rosendo, thank you for sharing your experience at Aloft Plano. It's always pleasing to learn our guests found comfort in their stay. Regarding the issue that occurred in the bathroom, we do appreciate your patience and trust while we resolve such unexpected occurrences. Your feedback helps us improve. We look forward to your next stay.
10/10 Excelente
William
Viaje familiar
17 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios
William
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
William, it's wonderful to see a full score from you for Aloft Plano. It's extremely satisfying to know you enjoyed your stay with us. Looking forward to hosting you again soon for a similarly enjoyable experience. Safe travels.
10/10 Excelente
Clement
Viaje en grupo
13 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was very clean and staff was very friendly and helpful.
Clement
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Clement, thank you for sharing your positive experience at Aloft Plano. We're thrilled to hear that the cleanliness of our hotel and the friendliness of our team members left a strong impression. Your kind words serve as a great motivation for our team. We look forward to welcoming you back in the future.
10/10 Excelente
Rhianon
Viaje de negocios
7 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rhianon
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 3 ene. 2024
Rhianon, your stellar rating for Aloft Plano brings us immense joy. It's great to know we hit the mark for you. Thank you for your trust, we're delighted you found your stay to be terrific. On your next visit, we hope to exceed your expectations.
10/10 Excelente
Heather
3 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location close to ships and restaurants.
Heather
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Heather, thank you for sharing your 5-star experience at Aloft Plano. We're thrilled that you appreciated our convenient location close to shopping destinations and a variety of dining options. It's always our goal to provide a well-situated and comfortable stay for our guests. We hope to welcome you back soon!
6/10 Aceptable
Diaz-Collette
27 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Diaz-Collette
Se hospedó 3 noches en noviembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Diaz-Collette, it seems your stay did not meet your full expectations. Your satisfaction is important to us, and we would appreciate any further feedback you may have to help us better improve. We hope to have another opportunity to deliver a more fulfilling experience in the future.
8/10 Bueno
Marshal
Viaje con mascota
26 nov. 2023
Le gustó: Limpieza y servicio y personal
Selected the Aloft Plano since close to location where I was visiting friends. Plenty of parking available. Arrived after 3 pm and maids are still cleaning rooms from those that checked out that day. The safe in the room did not work and nobody was there to look at or reset it. If you have in item in room it should operate correctly or take it out. The safe is actually one reason I do select Aloft. I may have to start looking at other options with better pricing even if there is an Aloft nearby. There was a very unpleasant smell not sure if it was the air freshener or a cleaner the maids use to clean. It was an ok stay.
Marshal
Se hospedó 2 noches en noviembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Marshal, thank you for your feedback. It's good to hear that the location of Aloft Plano and our ample parking met your needs. We do apologize for the issue with the room safe and any unpleasant scent you may have experienced, rest assured your pointers allow us to improve. We value your loyalty and would be grateful for the opportunity to deliver the exceptional experience you expect the next time you choose to stay with us.
10/10 Excelente
Jamielyn
Viaje familiar
21 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jamielyn
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tianna GM, el 27 nov. 2023
Thank you for taking the time to let us know about your recent stay with us. I'm happy to see that you found our hotel comfortable. Next time you’re in the area call ahead and let us know if there is anything we can do to make your stay extra special. We look forward to serving you in the future.
8/10 Bueno
Kathleen
19 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable
Everything was great. Hotel could use some updating and the water pressure is super weak. Staff was super kind and friendly.
Kathleen
Se hospedó 3 noches en noviembre de 2023
Respuesta de GSS, el 20 nov. 2023
Hi Kathleen,Thank you for the review. It was our pleasure to have hosted you during your recent visit to Plano. I have shared your comment with our Head of Maintenance. We hope you will use us in the future for your lording needs.Warm Regards,
10/10 Excelente
Cameron
Viaje familiar
19 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The mattress was not that comfy, and I had to get up in the middle of the the night to turn the heat to cold because it wouldn't stop pumping out heat.
Cameron
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tianna GM, el 27 nov. 2023
Thank you for taking the time to let us know about your recent stay with us. I would like to apologize that your stay with us was not 100% amazing. Rest assured i have pasted your comments on to our Maintenace team. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We hope that you will give us another chance the next time you are in the Plano area.
10/10 Excelente
Prince James
Viaje en pareja
17 nov. 2023
Le gustó: Servicios y condiciones de la propiedad
Great quiet neat hotel
Prince James
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tianna GM, el 27 nov. 2023
Thank you for taking the time to let us know about your recent stay with us. I'm happy to see that you found our hotel comfortable. Next time you’re in the area call ahead and let us know if there is anything we can do to make your stay extra special. We look forward to serving you in the future.
10/10 Excelente
Holly
Viaje familiar
10 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always peaceful and pleasant!
Holly
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tianna GM, el 27 nov. 2023
Thank you for taking the time to let us know about your recent stay with us. I'm happy to see that you found our hotel comfortable. Next time you’re in the area call ahead and let us know if there is anything we can do to make your stay extra special. We look forward to serving you in the future.
10/10 Excelente
Amanda
Viaje en grupo
6 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was great. The place was very clean and free parking.
Amanda
Se hospedó 2 noches en noviembre de 2023
Respuesta de Tianna GM, el 7 nov. 2023
Wow!! Thank you for such a raving review! I am thrilled to hear that your stay was awesome and thank you so much for choosing Aloft Plano for you lodging needs. It was our pleasure to serve you and we look forward to serving you on your next visit to Plano.
8/10 Bueno
Lakisha
Viaje familiar
30 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall good stay
Lakisha
Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 30 oct. 2023
Lakisha, thank you for sharing your feedback. It's great to hear you had a good stay at Aloft Plano. We continuously aim to provide memorable experiences and hope to have you back with us soon.
10/10 Excelente
Cheri
Viaje en pareja
29 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a nice hotel for our quick travels to Dallas. It is central to all the thing we need to do and see and dine.
Cheri
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 30 oct. 2023
Cheri, it's wonderful to hear how well the Aloft Plano's convenient location served you during your quick trip to Dallas. We're pleased that you found everything you needed close by, from sightseeing to dining. Looking forward to welcoming you back during your next visit. Safe travels until then!
8/10 Bueno
stella
Viaje de negocios
23 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Since this is close to highway, at night , it was a bit noisy. There are no restrictions close by or inside the hotel itself
stella
Se hospedó 4 noches en octubre de 2023
Respuesta de Customer Service, el 24 oct. 2023
Stella, thank you for taking the time to provide your feedback. We're glad that you found Aloft Plano conveniently located, however, we apologize if your stay was less tranquil due to external noise. Your insights are valuable as they help us identify areas where we can flourish. We hope to welcome you back in order to provide a more serene and convenient experience.
10/10 Excelente
Denisha
Viaje en pareja
9 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to get too.
Denisha
Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 10 oct. 2023
Denisha, thank you for your concise review. Aloft Plano appreciates your positive feedback, especially your mention of our convenient location. We're looking forward to welcoming you back on your future travels.
10/10 Excelente
rachid
1 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean property although at times u can hear highway traffic.
rachid
Se hospedó 2 noches en septiembre de 2023
Respuesta de Customer Service, el 3 oct. 2023
Thanks for the outstanding rating, Rachid!We're delighted your time at Aloft Plano was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.