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Opiniones de NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

3.5 out of 5

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 548 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 220 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 115 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 58 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 62 de 1003 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Gerson J.

Viaje en grupo
No le gustó: Servicios y condiciones de la propiedad
No fue lo que esperaba ; muy alto el costo por la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 25 mar. 2024
Gerson J., lamentamos saber que su estadía no cumplió con sus expectativas. El valor que nos esforzamos por brindar es una prioridad para nosotros y parece que no acertamos durante su visita. Esperamos tener la oportunidad en el futuro de brindarle el excelente servicio y valor por el que somos conocidos.

10/10 Excelente

Rafael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena
Se hospedó 1 noche en abril de 2023
Respuesta de Customer Service, el 2 abr. 2023
¡Gracias por la gran calificación, Rafael!Siempre estamos trabajando arduamente para brindar una experiencia de alta calidad para todos nuestros huéspedes. ¡Es excelente saber que tuvo una estadía encantadora en NYLO Dallas Plano Hotel, Tapestry Collection by Hilton! ¡Esperamos que planee quedarse con nosotros nuevamente pronto!¡Esperamos su próxima visita!

8/10 Bueno

Ricardo

Le gustó: Limpieza y servicio y personal
Ubicación bien servicio de cafetería regular
Se hospedó 1 noche en febrero de 2022
Respuesta de Safiya M., el 20 feb. 2022
Thank you so much for taking the time to share your feedback about your recent stay here at Nylo Dallas Plano. We enjoyed having you here and we hope to welcome you back to our Hotel whenever your travels brings you back

10/10 Excelente

Gerardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bueno todo
Se hospedó 3 noches en agosto de 2021
Respuesta de Tal Shnall, el 31 ago. 2021
Thank you so much for the positive review. We look forward to your next visit to the NYLO Plano Hotel.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 3 noches en agosto de 2021
Respuesta de Tal Shnall, el 9 sept. 2021
Thank you for the positive review!

8/10 Bueno

Cliente verificado

Se hospedó 4 noches en mayo de 2021
Respuesta de Tal Shnall, el 13 jun. 2021
Thank you for the positive response.

10/10 Excelente

Eberardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2020
Respuesta de Karina , el 25 ene. 2021
Thank you so much for your feedback! We really appreciate it, we look forward for your future stay!

10/10 Excelente

Ferney de Jesus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente Hotel
Es una excelente hotel, Muy buena experiencia gracias
Se hospedó 3 noches en enero de 2019

10/10 Excelente

Rebecca, Trophy Club

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and affordable.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 24 abr. 2024
Rebecca, thank you for your positive review. NYLO Dallas Plano Hotel is pleased to hear that you found our hotel to be both pleasant and cost-friendly. We appreciate your feedback and hope to welcome you back soon.

8/10 Bueno

Jennifer

Thank you for your service
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 19 abr. 2024
Jennifer, it's wonderful to hear your appreciation. At NYLO Dallas Plano Hotel, Tapestry Collection by Hilton, we strive to provide exceptional service for our guests. We look forward to welcoming you back in the future.

10/10 Excelente

Sergio

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 19 abr. 2024
Sergio, it's wonderful to know you enjoyed your stay at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. We appreciate your brief yet positive feedback and hope to welcome you back in the future.

6/10 Aceptable

Madison

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The only downside was that our ac didn’t work when we got to the room. They fixed it quickly, but it didn’t get very cool at all. Everything else was good.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Madison, it's good to hear that your situation with the room temperature was attended to promptly. Nevertheless, we regret that you didn't find the room quite as cool as you desired. On a brighter note, we're pleased that the rest of your stay was satisfactory. Thank you for your feedback, These inputs help us in our continuous efforts to enhance our guests' experience. We hope to create a more comfortable stay for you next time.

8/10 Bueno

Emmery

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Such a nice hotel. Kinda expensive due to the “eclipse” but definitely worth it . Will come back for the right price
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 12 abr. 2024
Emmery, it's wonderful to know that NYLO Dallas Plano Hotel, Tapestry Collection by Hilton made a positive impression on you. We appreciate your recognition of our value despite unique market conditions. Always looking forward to providing you another memorable stay, preferably at a rate that fits your expectations.

10/10 Excelente

Carlos A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a nice experience. The hotel is clean and the staff is nice. The property is close to good restaursnts.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 9 abr. 2024
Carlos, thank you for your splendid review! We're thrilled to hear that your stay at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton was enjoyable. It's wonderful that you found our hotel to be tidy, and our team members to be pleasant. We're also glad to note that our location near great dining options added to your experience. We look forward to welcoming you back on your next visit to the area!

8/10 Bueno

Kaegan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The size of the room was perfect and the staff was so nice and very helpful. The only thing I didn’t like was that there was no mini fridge.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 31 mar. 2024
Kaegan, thank you for sharing your experience at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. We're glad to hear that the room's dimensions met your needs and our team members were welcoming. We've noted your feedback about the absence of a mini fridge - it's key input for improving guest experiences. We hope to welcome you back soon!

10/10 Excelente

Elaina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love everything about this place! Plano is a great alternative if you're wanting the "Dallas" scene without the traffic. Great beds, very quiet rooms. Great staff as well! We can't wait for our next visit!
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 25 mar. 2024
Elaina, thank you for your glowing feedback about NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. It's delightful to hear that you enjoyed the tranquility of our rooms and comfortable beds. We appreciate your compliments about our team members too. We're eager to welcome you back for another exceptional experience on your next visit!

2/10 Terrible

Jose

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 15 abr. 2024
Thank you for sharing your feedback, Jose.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

10/10 Excelente

Nestor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 25 mar. 2024
Nestor, it's fantastic to hear you had an excellent stay at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. Your high rating speaks volumes and we couldn't be more grateful. We hope you'll visit us again soon. Safe travels until then!

10/10 Excelente

patrice

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 5 abr. 2024
Patrice, thank you for your outstanding review for NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. We're thrilled you had a wonderful experience and hope to see you back again soon. Safe travels!

2/10 Terrible

Jennifer

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When checking in, our front desk staff was clearly on drugs. The shower in our room wouldn’t drain and would overflow on the floor and since the floor is concrete it just spilled into the room. Theres no mini fridge for your drinks or snacks. Bed was uncomfortable. There was hair in the sink upon arrival as well. Won’t be staying at this hotel again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 1 mar. 2024
Jennifer, we're genuinely upset to hear about the difficulties you encountered during your stay, especially the issues related to the check-in process, room maintenance, and consideration for comfort. We always aim to provide top-tier service and it's clear that we did not meet your expectations in this case. We've noted your particular concerns for review and potential improvement. Thank you for bringing these details to our attention and we hope for an opportunity to provide a much better experience in the future.

10/10 Excelente

Linda

Le gustó: Condiciones de la propiedad
Close to shopping
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Service, el 2 mar. 2024
Linda, thank you for your wonderful review. We're thrilled that the NYLO Dallas Plano Hotel's proximity to shopping areas worked well for you. Should you find yourself in Dallas again, we'd be happy to welcome you back for another convenient stay.

10/10 Excelente

Jackie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very comfortable, nice, and clean. Jon Henry was quick and friendly very buttoned up. Very nice front desk staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 25 feb. 2024
Jackie, it warms our hearts to hear your stay at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton was comfortable, pristine, and welcoming. It's wonderful to hear that Jon Henry and our front desk team demonstrated speed and friendliness. We appreciate you choosing to stay with us and hope to welcome you back soon for another elevated experience!

8/10 Bueno

Priscila

Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service, el 20 mar. 2024
Priscila, it's delightful to hear that you had a generally positive experience at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. We value your rating and hope to provide an even better stay next time, turning that 4-star into a 5-star experience. We're looking forward to welcoming you back.

10/10 Excelente

Estefani

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel very impressed
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 5 feb. 2024
Estefani, we are thrilled you enjoyed your stay at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton and found it to be excellent. Your positive feedback is deeply appreciated. We look forward to welcoming you back for another impressive stay.

10/10 Excelente

Brent

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fast and easy
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 4 feb. 2024
Brent, it's wonderful to hear that your experience at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton met your expectations for efficiency. We appreciate these kind words and look forward to welcoming you back in the future.

10/10 Excelente

Brittany, Farmers Branch

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 21 mar. 2024
Brittany, it's wonderful to know you had an excellent experience at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. We hope to welcome you back in the near future for another wonderful stay.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Modern and unique property.
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 23 ene. 2024
Richard, thank you for sharing your impressions. We're thrilled that you found the NYLO Dallas Plano Hotel, Tapestry Collection by Hilton to be a distinctive and contemporary experience. We can't wait to welcome you back for another visit.

6/10 Aceptable

Matt

Needs better Mattresses
Friendly staff, the beds are not comfortable at all. If you like to sleep on a slab of concrete then you’ll enjoy it.
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service, el 15 ene. 2024
Matt, thank you for noting our friendly team members at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. It's disheartening to hear your sleep was not as comfortable as expected. We assure you the comfort of our guests is a priority, hence, we value this feedback regarding the bed comfort. We look forward to the potential opportunity to serve you again and provide a better experience.

10/10 Excelente

Cory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 15 ene. 2024
Cory, thank you for your superb rating on Hotels.com. We're thrilled to learn that your stay at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton met your expectations. Our team is looking forward to having the pleasure of serving you again in the future. Safe travels!

8/10 Bueno

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en enero de 2024
Respuesta de Customer Service, el 15 ene. 2024
We appreciate you sharing this positive rating, Michael!The comfort of our guests is important to us so we can't wait to see you back again at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. We want to share an even more enjoyable experience with you next time.

10/10 Excelente

Carl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 14 ene. 2024
Thanks for sharing this perfect rating, Carl!We're thrilled to hear you enjoyed your stay at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Excelente

Dan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 13 ene. 2024
Dan, it's wonderful to hear that you had a quality experience at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton! We sincerely appreciate your perfect rating and look forward to your next visit.

6/10 Aceptable

Gabriella

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Customer Service, el 13 ene. 2024
We appreciate the feedback, Gabriella.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 Excelente

Jeffrey

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Customer Service, el 9 ene. 2024
Jeffrey, it's great to see your perfect rating for the NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. It seems like you had a wonderful experience. We are looking forward to welcoming you back in the future.

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tired of the eco-friendly rant and chant. Hotel was great.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 31 dic. 2023
James, it is wonderful to know that your stay at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton met your expectations. Being eco-friendly is part of our commitment to a sustainable future, and we're glad that aside from this, you found the hotel to be great. We appreciate your feedback and look forward to serving you again soon.

10/10 Excelente

moises

Le gustó: Servicios
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 29 dic. 2023
Moises, thank you for your five-star rating! NYLO Dallas Plano Hotel, Tapestry Collection by Hilton is thrilled to know you had a lovely stay. We can't wait to welcome you back for another commendable experience!

4/10 Malo

Dana

Le gustó: Limpieza
No le gustó: Servicio y personal
VERY UNHAPPY
The room was very clean however the air DID NOT work. I called the front desk and told them the air would not come on. I was told there were no other rooms to move to and they would send someone if they could find them. I then called sometime later and asked if they had a fan that we could use. The front desk called back and informed us that they did not have a fan and could not find someone to look at the air. It was very late at this point and we suffered through it. We left very early in the morning instead of going down stairs to enjoy breakfast. Honestly I would have asked for a refund but what’s the point. No one checked back in or offered a solution. I will not stay there again!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 19 dic. 2023
Dana, we appreciate your feedback and take your concerns seriously. It's unfortunate to hear about the air conditioning issue in your room and the inconvenience it caused. Our main goal is to make our guests' stays as comfortable as possible. In this case, it seems we fell short. The situation mentioned is not reflective of our typical service level, as quickly resolving reported issues is our standard procedure. Also, our team members' top priority is to actively communicate with guests regarding their queries. We are sorry if this was not your experience. We do hope you'll give us a second chance to prove our commitment to superior service and accommodations.

8/10 Bueno

Duanita

Se hospedó 4 noches en diciembre de 2023
Respuesta de Customer Service, el 18 dic. 2023
Duanita, thank you for taking the time to leave a rating for NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. It's pleasing to know you had a rewarding stay. We hope to see you again soon for another enjoyable experience.

8/10 Bueno

Annie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 15 dic. 2023
Annie, thank you for choosing NYLO Dallas Plano Hotel, Tapestry Collection by Hilton for your stay. We're delighted to know that your experience met most of your expectations and we eagerly anticipate your return!

6/10 Aceptable

Sharon

Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 16 dic. 2023
Thank you for taking the time to share your feedback, Sharon.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

10/10 Excelente

William

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 14 dic. 2023
Thank you for the great rating, William!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excelente

Brandon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cozy loft hotel
We loved pretty much everything about this hotel, from the gentleman at the front desk to the pleasant scent that hits you when you walk in. The only downside was that the bathroom sink is awkwardly small and even a simple task like brushing your teeth is strange...just not a lot of room to work with.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 11 dic. 2023
Brandon, thank you for your heartfelt review! Your kind words regarding NYLO Dallas Plano Hotel's atmosphere and our front desk colleague genuinely delight us. We're sorry to hear about the inconvenience you experienced with the bathroom facilities; we always aim to provide a comfortable experience that meets all our guests' needs. We appreciate your feedback and promise continuous improvements for your future visits. We look forward to welcoming you back!

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One of the best Thanksgiving hotels I have stayed!
Absolutely a great experience, the breakfast in the morning was absolutely top notch, the location was fantastic, and I highly recommend this hotel.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Customer Service, el 5 dic. 2023
Stephen, thank you for your wonderful feedback. It's delightful to hear that NYLO Dallas Plano Hotel, Tapestry Collection by Hilton offered you an exceptional experience. We're particularly pleased you enjoyed our breakfast offerings and found our location to be fantastic. Your recommendation is well-received. We eagerly await your return in the future.

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, modern, but grim. On gray, cold days, it’s tough to walk into the room with brown floors/walls and all neutral dark tones and feel positive.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Customer Service, el 24 nov. 2023
Karen, we're glad to know you found the NYLO Dallas Plano Hotel clean and modern. We sense that you found the color palette a bit subdued and we appreciate your feedback. We're constantly reviewing guest suggestions to ensure a welcoming atmosphere, even on those gloomy days. We hope to have another opportunity to serve you again in the future.

2/10 Terrible

Ashley

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
No sheets on the bed when we arrived, wet towels, and the alarm clock went off at 5am without being set.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 13 nov. 2023
Ashley, we're sincerely sorry to hear about your experience. It's disappointing to know that you found your room in less than perfect condition and were disturbed early in the morning by the alarm. We understand the importance of a good night's sleep and comfort, so we surely regret you weren't able to fully enjoy your stay. Know that we are looking into these aspects and rest assured, improvements are being made. We hope for an opportunity to better serve you in the future.

10/10 Excelente

junko, new york

Se hospedó 2 noches en noviembre de 2023
Respuesta de Customer Service, el 28 nov. 2023
Junko, it's wonderful to hear about your excellent experience at the NYLO Dallas Plano Hotel, Tapestry Collection by Hilton! Our team appreciates your high rating and we hope to welcome you back in the future for another perfect stay. Safe travels!

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was great
Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 31 oct. 2023
Thank you for the wonderful review, William!It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future!Thank you again for sharing your review and for staying at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton.

8/10 Bueno

Gabriel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Except location with a few hiccups
The location is great and just so accessible to everything. Staff was friendly too. My only complaints are that: 1.) the sink is the bathroom is a terrible design. It’s pushed too close to the wall under the mirror, shaped weird and gets water absolutely everywhere. 2.) this hotel has an industrial look, which is cool. However, the walls and floors in the room are completely bare except for one or two small art pieces and a rug. Because of this, everything echoes and you can easily hear private conversations in other people’s rooms as you walk by.
Se hospedó 3 noches en octubre de 2023
Respuesta de Customer Service, el 29 oct. 2023
Gabriel, thank you for your comments on the convenient location of NYLO Dallas Plano Hotel, Tapestry Collection by Hilton and acknowledging the friendliness of our team members. We appreciate the specific details you've shared. Your insight regarding the bathroom setup and the acoustics in the rooms are noted. Our design is indeed intended to showcase an industrial feel and we're sorry if it affected your overall comfort. Rest assured, your feedback will be relayed to the concerned parties for enhancements. We hope to have the opportunity to serve you again for an improved stay.

10/10 Excelente

Karla

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 31 oct. 2023
Thank you for the fantastic rating, Karla!We strive to make all of our guests feel welcome and relaxed during their time at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton! We can't wait to see you again soon.

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved it- would definitely stay here again.
Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 23 oct. 2023
Jessica, it's wonderful to hear that you had a fantastic stay at the NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. We're delighted your visit was worth repeating. We're eagerly waiting for your next visit!