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Opiniones de Crown Regency Residences Davao

3.5 out of 5
Crown Regency Residences Davao
J.P. Cabaguio Avenue, Agdao, Davao, Davao

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 19 de 175 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 51 de 175 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 47 de 175 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 32 de 175 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 26 de 175 opiniones" "

6.6/10

Limpieza

7.4/10

Servicio y personal

5.0/10

Servicios

5.6/10

Condiciones de la propiedad

4.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Sofronio

Se hospedó 2 noches en enero de 2024

2/10 Terrible

Joseph

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023

2/10 Terrible

KLAUS NICO

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dusty Room
We booked 2 family rooms and the room was full of dust seems not cleaned for quite a while. We requested to room cleaning only to be cleaned the night before we checked out. by the way we stayed there for 3 nights. We slept in the room for 2 nights without our room cleaned despite requests and hanging the clean up room tag on our outside door. I would not recommend this hotel
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Iris, Ladera Ranch

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Gemma

Le gustó: Servicio y personal
The steps in the pool is not safe and inconvenient
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

william

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the property is not well maintained or clean.
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

ROLANDO

NICE ROOM
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Eduardo

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The worst hotel , toilet not plus the phone broke and pool so dirty
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Shane, West Palm Beach

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are very accommodating to my family..
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were great. Unfortunately the gym had machines that didn’t work and we’re broken. They food wasn’t that great their either.
Se hospedó 3 noches en marzo de 2020

4/10 Malo

Visitor

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Building old and dirty. Needs upgrade and even the bed sheets need to change a newer. Hallway is dusty and also the wall and windows needs clean. No hot water when I took a shower. Staffs didn’t ask if I’m vegetarian or what type of food I m allowed to eat. How to cook your food at whatever. They didn’t ask
Se hospedó 3 noches en enero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicios
`大変満足でした。朝食も良かったです
Se hospedó 1 noche en diciembre de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 6 noches en noviembre de 2019

6/10 Aceptable

Cliente verificado

Great value for money
Se hospedó 1 noche en noviembre de 2019

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
People were friendly but because I booked my room with orbitz it was pretty much impossible to make any upgrades to my reservation once I arrived which I won’t be making that the mistake of booking with orbitz again.
Se hospedó 5 noches en octubre de 2019

6/10 Aceptable

Violeta

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
マッサージ設備も充実
Se hospedó 1 noche en agosto de 2019
Respuesta de Vic, el 24 ago. 2019
Good day, Sir/Madam! Thank you for choosing to stay at Crown Regency Residences Davao. We are glad that you have enjoyed your stay because of our complete massage facilities. We look forward to having you again in the future for another opportunity to serve you. - Victoria, Marketing Communications Team

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2019

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en abril de 2019

6/10 Aceptable

Charles

Stay is ok pretty noisy
Se hospedó 2 noches en abril de 2019
Respuesta de Jen, el 20 may. 2019
Dear Charles, Greetings from Crown Regency Residence Davao! We wish to thank you for taking the time to let us know your experience with us. Moreover, it is always a pleasure to have you here at our hotel. We are overjoyed to know that you are satisfied with your stay. However, on behalf of the management, allow me to express our sincerest apology for any inconvenience you may have experienced during your stay. We look forward to welcome you back the soonest. Sincerely Yours, Jenesis Marketing Communications Team

8/10 Bueno

Rommel

Le gustó: Limpieza y comodidad de las habitaciones
Overall its ok but a bit pricey
The location is good near some shopping malls, staff are all friendly, rooms are ok but no hot and cold shower, it has an outdoor pool, but seems nobody wants to swim as the water may not be changed regularly
Se hospedó 3 noches en marzo de 2019
Respuesta de COR , el 20 jun. 2019
Hello Rommel, Thank you for taking the time and effort to share your thoughts of Crown Regency Residences Davao. We are pleased to know that our location and amiable staff were to your liking. For the concerns you mentioned, allow me to apologize for any inconvenience these might have caused you during your stay. Rest assured that we will take the necessary actions as needed.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Easy Check in helpful staff handles our late arrival well.
Se hospedó 1 noche en diciembre de 2018
Respuesta de CORINNE , el 17 jun. 2019
Dear Ma'am/Sir, Warm greetings from Crown Regency Residences Davao! We are pleased to know that you enjoyed your encounters with our amiable staff, ensuring you a perfect and comfortable stay. We look forward to welcome you back the soonest.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
This place is grossly misrepresented by several travel sites including Expedia. Even the bell guy there told me people say that all the time. The pool was so dirty you couldn’t even see the bottom. The rooms were dirty (I moved immediately after seeing the first room) second room was just as bad. WiFi didn’t work at all. Grounds looks terrible. My wife and I left after about 20 minutes of waiting for reception to tell me they wouldn’t refund me. Also Expedia refused to refund me. I’ll never use this service again and definitely won’t return to that terrible hotel.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Cooper, el 25 jun. 2019
Good day, Ma'am/Sir, We have received and have duly taken note of your personal review on Crown Regency Residences Davao. We regret to hear about the services that we have rendered onto you. Thank you for bringing these matters to our attention. The information that you presented us with will be brought to a higher degree of discussion between the management and concerning departments. We hope to bring you a more pleasing stay during your next visit to Cebu. Marketing Communications Team

2/10 Terrible

Deanna

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was not what we were expecting
I consider very well this review, i was a bit dissapointed because this hotel in Crown Regent in Davao present in their ads as similar to the Crown Regent in Cebu, when they are complete different Hotels in services it offers, rooms, even food. We paid for breakfast included in both places, in Cebu there is a buffet with international menu, lots of western food, NOT so in Davao one Phillipino plate one. Also in my room in Davao, was only running cold water, no hot water. Second floor had no other access than stairs and with suitcases make that slower move. In Davao, service was ok, but even coffee left in room was bad quality Sorry but improvement for Westerners is need.
Se hospedó 6 noches en octubre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Accommodating and friendly staff. Nice room but a little small.
Se hospedó 2 noches en octubre de 2018
Respuesta de COR, el 20 jun. 2019
Dear Ma'am/Sir, Thank you for taking the time to share your thoughts of Crown Regency Residences Davao. We are pleased to know that our amiable staff and rooms were to your liking, providing you a perfect and comfortable stay. We look forward to welcome you back the soonest.

8/10 Bueno

Cliente verificado

フロントの対応が無愛想以外はスタッフも気さくで優しい対応でした。
Se hospedó 2 noches en octubre de 2018

4/10 Malo

frank

Should be closed.
Filthy.
Se hospedó 4 noches en agosto de 2018

4/10 Malo

C, New York

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
2 star hotel
Small, dark rooms, super spongy mattress low to the ground, water has a brown tint. Bathroom was better suited for a prison. No curtain or wall between shower and toilet. Toilet would get soaked when showering. Water pressure for shower was awful. It would vary from no pressure to some. There was very little pressure at all when using hot water. Breakfast was basically dinner with rice and 3 choices of meat. Pineapple and watermelon only fruits. Cafe is very over rated. We arrived at 3pm and showered up. We asked for extra towels for the morning and they wanted to charge us 50 pesos. Also wanted to charge 50 pesos for an extra pillow. Asked to have late checkout at 2 instead of 12 and they wanted an extra 1000 pesos. Pool water was hazy - too many chemicals, you gain was not working in pool. Can heat people yelling outside well after 11pm. I just arrived at another hotel for the same price and it seems like luxury compared to this place.
Se hospedó 2 noches en junio de 2018

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The Worst Hotel I have Ever Stayed In.
I have not seen a hotel in such a terrible condition. The bath/toilet area Stinks (Very Bad) The washing sink has a very dirty tap, you can NOT was your teeth. 90% of anything that opens (doors) doesn't have a knob to open it with. The bed mettress is stained so bed it smells terrible. The shower head is also so black and mouldy you cant have a shower. When you entrer the hotel, there are 2 very old cannons facing the customers. The front door of the reception is damaged and is always used as a damaged door. The swiming pool is always dirty. I can NOT find anything good to say about the hotel. I will NOT recomend it to anyone.
Se hospedó 6 noches en abril de 2018

4/10 Malo

Jesse, Bel Air, MD

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Just not impressed
Single rooms were tiny, and villas were HUGE (always book online as the front desk rates are double)., The furniture wasn't comfortable. The upstairs didn't have a TV remote and the living area TV remote was covered with tape and the buttons didnt work. This was frustrating enough to have to stand next to the TV to change the channels. The Wifi had multiple access points, each with different passwords. However, the signal strength was so poor that every minute my iPhone disconnected. (Not sure why auto-connect didn't work, but that-s not part of the rating) Moving to the kitchen area... It looked OK from afar, but when you look closely, there were a lot of deficiencies. The Microwave worked, however the ground wire was hanging open so anyone could easily get a quick zap. The wall outlet below the microwave only had a plastic cover semi attached. Wires were open inside. Aside from being a safety hazard, it was ascetically displeasing. The stove was another issue. It was gas, and the igniter may have worked, but I am not sure if we had to bring our own lighter to get it started or that was just the type of stove they had in the room. For some positive notes, the room service was quick (except for asking for a new TV remote which never happened) but the food was on time and never cold. However the meals were not to par. Dressing was used instead of mayonnaise for burgers giving an awful taste. The Pool was great and always full of kids screaming and yelling, having a blast.
Se hospedó 2 noches en abril de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
The hotel is in serious need of renovation. The staff were very courteous, the best thing about the hotel.
Se hospedó 2 noches en abril de 2018
Respuesta de Cor , el 6 jul. 2019
Dear Ma'am Sir, Greetings from Crown Regency Residences Davao! We are pleased to know that you enjoyed your encounters with our amiable staff. We will be sure to relay your appreciation and recognize the outstanding service they provided to you. For the issue you mentioned, allow me to apologize for the inconvenience this might have caused you during your stay. Rest assured that we will take the necessary actions as needed.

8/10 Bueno

Jordi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Cooper, el 25 jun. 2019
Good day, Jordi, Greetings from Crown Regency Hotel & Resorts! Thank you for giving your personal review on Crown Regency Hotel & Towers. If there was anything that stood out whether positive or negative please do not hesitate to let us know about it during your next stay with us. We look forward to having you again with us soon! Cooper Marketing Communications Team

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
old hotel bathroom very old and dirty no toiletries beside short time motels wifi is bad
Respuesta de COR , el 6 jul. 2019
Dear Ma'am/Sir, Thank you for lettings us know your stay experience at Crown Regency Residences Davao. We appreciate you for bringing these matters to our attention. Reading your review, we are saddened to know that you did not find any pleasing aspect during your stay. Allow me to express our deepest apologies for any inconvenience these might have caused you during your stay. It is with your valued feedback that helps us improve our service and facilities. Rest assured that we will take the necessary actions as needed.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice place for a family stay
I like the family villa because it has a kitchen, but you have to fight to get decent cooking accommodations, like a rice cooker, or a pot for boiling pasta.
Se hospedó 2 noches en febrero de 2018
Respuesta de COR , el 6 jul. 2019
Hello Ma'am/Sir, Thank you for taking the time to share your stay experience at Crown Regency Residences Davao. Reading your review, I am pleased to know that our family villa was to your liking, providing you a comfortable and convenient stay together with your family. For the issue, you mentioned, allow me to apologize for any inconvenience this might have caused you during your stay. It is with your valued feedback that helps us improve our facilities. Rest assured that we will take the necessary actions as needed.

6/10 Aceptable

Bart, Edmonton AB

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Staff was very friendly and helpful. The 50' s diner restaurant was good food/price quality. The pool had a hot tub but the water was freezing cold so that was dissapointing. The room was very spatious but the bathroom is long overdue for a upgrade!! No warm water in the shower or sink, even after a complain to the front desk the problem was not solved or looked after.
Se hospedó 1 noche en diciembre de 2017

8/10 Bueno

SAL, Chicago, Illinois. USA.

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
GOOD HOTEL AND SERVICE.
Good hotel with excellent service. Have been there few times with my family and enjoyed our stay.
Se hospedó 1 noche en agosto de 2017

10/10 Excelente

junior, kuwait

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My stay
Very good servi ce. Quick response.no problems ever.
Se hospedó 2 noches en septiembre de 2017

2/10 Terrible

michael, Australia

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No hot water for three days . Dirty , muddy water coming through the pipes to the shower, vanity and toilet. Had rain water dripping through the ceiling and that flooded the floor . No managers came to apologise, only the staff at the front desk said sorry . Three days taking cold showers . The place should be bulldozed and rebuilt .
Se hospedó 3 noches en septiembre de 2017

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Poor water system; brown color water. Gym equipment not well maintained
Se hospedó 1 noche en septiembre de 2017

4/10 Malo

Cristian

No le gustó: Limpieza y servicio y personal
better make sure u have ur data.
There was a mix up with hotels.com and them and i couldn't open up my data and they weren't very helpful almost treated me as a criminal. Afterwards the place was so so and the lighting in the washroom died on me, couldn't shave in the morning.

6/10 Aceptable

Robert, USA

Le gustó: Servicio y personal y comodidad de las habitaciones
Great family resort
I always stay here when I am in Davao because of the kitchen. Cooking gives me better nutrition and more comforts of home while on the road. This property has a gym and a pool- very nice amenities. The property is aging but almost everything works. :) I had some complaints about the housekeeping on this visit. I it took 8 hours and 3 requests to get the cooking gas set up in the room, and some cooking utensils. That pans I received were dirty I and had to scrub them. Housekeeping needs to be trained that a clean pan looks shiny and new inside and out- without scorched black food at the bottom of the pan. The staff are friendly. The sheets are too small for the bed so they don't tuck under very well. As a result, by morning you end up sleeping on the matress because the sheets come lose.

8/10 Bueno

MsJ MM, Davao City

Le gustó: Limpieza y comodidad de las habitaciones
Good hotel
We had a good time.. Location is near the city proper.

8/10 Bueno

Dominic

Le gustó: Limpieza y servicio y personal

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Friendly staff - faulty facilities
The staff were great and the breakfast buffet was a plus. There is a decent outside pool, but the room had an oder and there was only cold water. The lack of hot water is inexcusable for a hotel in Davao.

6/10 Aceptable

James, California

Le gustó: Limpieza y servicio y personal
"Free Buffet Breakfast" You get what you pay for!
"Sorry sir we're out of that!" The most often heard thing from requests off the room service menu. No wifi which can actually be used.

2/10 Terrible

Rudy, Florida

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Terrible
The shower drain was flooding, The TV never worked... The staff was very kind & pleasant that was the highlight...

6/10 Aceptable

George

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Older grand dame
These older buildings will never be what they were in Marcos era, but retain certain ambiance of pleasant Philippine culture with beautiful old furnishings. Where else can you have nice old wood table in room? Beautiful items of past adorn hallways n lobby. But don't expect convenient outlets for charging, or room safety box, or fridge, or good lighting, or updated bathroom ( although lots hot water all day!). I couldn't lay out my clothes bcuz dirt on shelf and inside wardrobe was filthy with dirt. The tile floor was mopped but rest of room never cleaned in years. Only 4 lounges by pool with only 2 umbrellas, no chairs or benches, so if you want swim, expect to just lay your things on ground. Almost no space to relax anyway, so they must figure you only swim and immediately go back to your room.

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Good if on a budget
Really plain, but I expected that. We invited my wife's family and booked two family suites. Really plain rooms, lots of things didn't work like ceiling fan, both toilet seats where broke. Looks like they have been broken for a while. On the plus side, as usual the staff was outstanding, very helpful and worked hard to make sure everything they could do to help us. If you are on a budget, this place is not bad, don't expect much as far as accommodations

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nice hotel close to eveything i wanna go to
i stay this hotel many times the staff always very friendly and greeting u always and the food is good always fresh and hot also nice swimming pool i enjoyed my time there