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Opiniones de Days Inn by Wyndham Ormond Beach

2 out of 5
Days Inn by Wyndham Ormond Beach
1608 North US 1 & I-95, I-95 & US 1 Exit 273, Ormond Beach, FL

Opiniones

5.0
Puntuación de 10, es decir, Excelente. Basada en 125 de 1009 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 170 de 1009 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 149 de 1009 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 180 de 1009 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 385 de 1009 opiniones" "

5.0/10

Limpieza

6.4/10

Servicio y personal

4.2/10

Servicios

4.8/10

Condiciones de la propiedad

4.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Igrayne

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
Racismo
Se hospedó 1 noche en febrero de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 26 feb. 2024
Dear Igrayne,We are deeply troubled by any suggestion of racism at our establishment.  Discrimination goes against our core values of inclusivity and respect.  We take such allegations seriously and are committed to investigating thoroughly.  Our aim is to provide a welcoming environment for all guests, devoid of prejudice.  We apologize for any distress caused and assure you that we will take immediate action to address this matter.  Thank you for bringing it to our attention.Sincerely,Days Inn by Wyndham Ormond Beach Management

4/10 Malo

yndira tarazona

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 27 dic. 2023
Dear yndira tarazona,Thank you for taking the time to rate our hotel.  Your stay at Days Inn by Wyndham Ormond Beach didn't appear to be enjoyable.  I wish you had addressed your concerns to our front desk staff while you were here.  We go to great lengths to ensure our guests have a good time. However, this time, it appears that something was overlooked.  It would be fantastic if you could contact us and tell us where we can improve.Kind Regards,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

raymond

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
la cosina no estada adierta ala hora indicada mas tenia comida vieja en el canunter mastenia mal olor fue muy desalagrade
Se hospedó 2 noches en noviembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 11 dic. 2023
Dear Raymond,We sincerely apologize for the inconvenience you faced with our kitchen services.  Your feedback about the delayed opening, old food, and unpleasant smell is concerning, and we're addressing these issues promptly.  Please accept our apologies for falling short of your expectations.  We appreciate your valuable input, and rest assured, we are taking steps to prevent a recurrence.  We hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

melisa

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jamás se renten aquí , busque una renta barata porque viaje por motivos de trabajo , esa habiatacion está súper sucia , nada de higiene , no saben limpiar , cucarachas , mucha pese y todo súper sucio . No la recomiendo para nada
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 14 nov. 2023
Dear Melisa,We're deeply sorry to hear about your unsatisfactory experience. Your feedback is taken seriously, and we apologize for any inconvenience caused during your stay. We will address the cleanliness issues immediately to ensure a more hygienic environment for our guests. Your experience is not reflective of our standards, and we appreciate you bringing this to our attention. If there's anything specific you would like us to investigate or if you have additional details to share, please contact our management directly. We understand your frustration and regret that we fell short of your expectations. Thank you for sharing your concerns.Best Regards,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Jose

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
En muy mal estado . No deberían rentar habitaciones en esas condiciones !!
Se hospedó 1 noche en julio de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 14 jul. 2023
Dear Jose,We apologize for the inconvenience you experienced during your stay. We take guest feedback seriously, and we assure you that we are actively working to address any issues with our rooms. Our goal is to provide a comfortable and pleasant stay for all our guests. We appreciate your feedback and will use it to improve our services. Please give us another opportunity to serve you better in the future. Thank you for bringing this to our attention.Best Regards,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Ashley

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
El cuarto estaba sucio, la puerta estaba rota, todos los predios sucios! Almohadas sin fundas, ni tan siquiera nos dieron jabones para bañarse
Se hospedó 1 noche en julio de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 5 jul. 2023
Dear Ashley,We deeply apologize for the inconveniences you experienced during your stay at our hotel. We take cleanliness and maintenance very seriously, and we regret that we fell short of your expectations. We are committed to providing a comfortable and enjoyable experience for our guests, and your feedback will be taken seriously to improve our services. We apologize for the oversight regarding the missing soap and pillow covers, and we assure you that steps will be taken to address these issues. We appreciate your feedback and hope to have the opportunity to make it right for you in the future.Best Regards,Days Inn by Wyndham Ormond Beach Management

4/10 Malo

Cliente verificado

Se hospedó 3 noches en junio de 2021

4/10 Malo

Celestino

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Julio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2020

2/10 Terrible

Marlon

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Asqueroso !
Horrible !!!! Habitación súper sucia!! Todo asqueroso! Los pasillos súper sucios!
Se hospedó 1 noche en septiembre de 2020

4/10 Malo

Guillermo, Mars hill, NC

No le gustó: Limpieza
Good location, close to the expressway. Bad: pillows with no pillowcases, coffee machine no operating, clock no operating, dusty floors and expensive rate
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2019
Respuesta de Jody, el 30 dic. 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Ormond Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We have recently started renovations and are in the process of implementing many changes. So I ask you to not let your recent stay deter you from visiting us again in the near future. I would like to offer you 10% off a future stay so you can come back and see the changes that we are working so diligently on. Just mention this letter and we will gladly give you your discount. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bueno

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019

4/10 Malo

Dv, Orlando FL

No le gustó: Limpieza y condiciones de la propiedad
Mal olor en las habitaciones. Toallas manchadas y habitaciones sucias.
Se hospedó 2 noches en noviembre de 2018

8/10 Bueno

Abel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

4/10 Malo

Salvador

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Desilusión
Estuvo complicado porque la habitación estaba bastante sucia y las toallas también :( es raro que un days inn este así, nunca nos había pasado :(

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno
Excelente

2/10 Terrible

dayshon

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 28 mar. 2024
Dear dayshon,Thank you for taking the time to leave a rating about your stay.  We would appreciate any additional feedback you may have about your visit.  Our team strives to provide excellent service, and we would love to give a better stay for you on your next trip.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Carla

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room very unsafe wall outlets was exposed floor panels coming up bed linen dirty bathroom dirty you can push the room door open with a card and your hands it was a mess no towels was offered a bath mat to dry myself in a frequent Wyndham brand traveler and those standards were not met there are so many bad reviews of this hotel I should of did my research better
Se hospedó 3 noches en marzo de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 27 mar. 2024
Dear Carla,We're deeply sorry for the unacceptable conditions you encountered during your stay.  Your safety and comfort are paramount, and we're distressed to hear about the exposed outlets, damaged floor panels, and lack of cleanliness.  This falls far below our standards, and we're committed to rectifying these issues immediately.  Your feedback is invaluable, and we'll take necessary measures to ensure our standards are met in the future.  We apologize for the inconvenience and hope to have the opportunity to restore your faith in our hotel during any future visits.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Brandy

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
This was a horrible place. Trash outside the room, no mattress pad, disgusting mattress! Musty, no working smoke detector in either room we reserved. We left shortly after arrival.
Se hospedó 1 noche en marzo de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 21 mar. 2024
Dear Brandy,We deeply regret that your experience fell short of expectations.  Your feedback is invaluable, and we're addressing the issues you've highlighted to prevent recurrence.  Ensuring cleanliness and safety is paramount, and we apologize for the oversight with the trash and mattresses.  Rest assured, measures are being taken to rectify these deficiencies immediately.  Your comfort and safety are our top priorities, and we hope to have the chance to restore your faith in our services during a future visit.Sincerely,Days Inn by Wyndham Ormond Beach Management

4/10 Malo

john

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
It was old and dirty and expedia overbooked the king size rooms
Se hospedó 1 noche en febrero de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 20 mar. 2024
Dear john,We apologize for the unsatisfactory experience you encountered during your stay.  Maintaining cleanliness and ensuring accurate bookings are priorities for us, and we're disappointed to hear that we fell short in these areas.  We'll address the cleanliness concerns promptly, and we're working closely with Expedia to prevent overbookings in the future.  Your feedback is valuable, and we're committed to improving.  Please consider giving us another chance to provide you with the exceptional experience you deserve.  Thank you for bringing these issues to our attention.Sincerely,Days Inn by Wyndham Ormond Beach Management

4/10 Malo

Anthony

No le gustó: Limpieza
Se hospedó 4 noches en marzo de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 19 mar. 2024
Dear Anthony,Thank you for taking the time to rate our hotel.  Your stay at Days Inn by Wyndham Ormond Beach didn't appear to be enjoyable.  I wish you had addressed your concerns to our front desk staff while you were here.  We go to great lengths to ensure our guests have a good time.  However, this time, it appears that something was overlooked.  It would be fantastic if you could contact us and tell us where we can improve.Kind Regards,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Cindy

Viaje en pareja, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
This was the worst vacation I ever had. Rooms were so dirty that I had to go buy cleaning supplies and take care of my room every day. Staff were very friendly and helpful. We killed a roach big enough to carry us away. Heartbreaking to know I spent almost $1,000 for this week of stay.
Se hospedó 6 noches en marzo de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 14 mar. 2024
Dear Cindy,We deeply apologize for the disappointing experience you had during your stay.  It's disheartening to hear about the cleanliness issues you encountered.  Rest assured, we take your feedback seriously and are actively working to address these concerns to ensure a more comfortable and enjoyable stay for our guests in the future.  We appreciate your kind words regarding our staff's friendliness and helpfulness.  Your feedback is invaluable, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Days Inn by Wyndham Ormond Beach Management

6/10 Aceptable

Rebecca

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Price wise for bike week it was okay and in a great location to visit Destination Daytona. Location is a short drive to the other activites. The room was dirty. We removed out boots as soon as we got there, as it had been a wet ride. And our socks were black by time we reached the bathroom. The bedding was clean but had cigarette burns in the top blanket. There were brackets hanging on the walls and holes where pictures used to be. There was one, holey rolling chair in the room, no other seating. There is a small refrigerator and microwave in the room. The staff was friendly which was nice. And while I95 is right there, the building does block alot of the noise. The "breakfast" was cereal, juice, apples and yogurt. Coffee was available in the lobby from 6:30-9:30, no coffee maker in the room (they did not advertise there was, this point is just a heads up). Honestly, for the price and location, we may concider staying here again, I'll just pack some cleaning supplies.
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 11 mar. 2024
Dear Rebecca,Thank you for sharing your experience with us.  We appreciate your feedback and are glad you found our location convenient for Bike Week activities.  We apologize for the cleanliness issues you encountered and assure you that we take your concerns seriously.  We will address the cleanliness of our rooms promptly.  Your compliments regarding our friendly staff are greatly appreciated.  We strive to improve our amenities and services continually.  We hope to have the opportunity to exceed your expectations during your next stay.  Thank you for considering us again, and we'll ensure a more comfortable experience awaits you.Best Regards,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Courtney

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel room was very run down and dirty, there were homeless people in the parking lot, at 3 am someone tried to kick in our hotel door. Terrible experience will not be returning due to not feeling safe.
Se hospedó 1 noche en marzo de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 5 mar. 2024
Dear Courtney,We deeply apologize for the distressing experience you encountered during your stay.  Your safety and comfort are our utmost priorities, and we regret that we failed to meet these expectations.  We take security concerns very seriously and will address this issue immediately with our team and local authorities.  Your feedback is invaluable, and we assure you that necessary measures will be taken to ensure a safe and welcoming environment for all our guests.  We hope for the opportunity to regain your trust and provide a more positive experience in the future.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Eugene

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was a dump, their non-smoking room was filled with excessive smoke smell, there were holes in the walls, the shower was filthy, not a nice area, tape on the walls from somewhere that probably lived there, the floor was rotting and un- clean, the Hvac was junk loud and smelly, the staff loud outside of door not working on phone, etc. Desk staff Unknowledgeable and unhelpful. Am sure there was more
Se hospedó 10 noches en febrero de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 27 feb. 2024
Dear Eugene,We sincerely apologize for the subpar experience you encountered during your stay.  Your feedback is deeply concerning, and it does not reflect the standards we strive to uphold.  We take cleanliness and guest comfort seriously and will address the issues you've mentioned with our maintenance and housekeeping teams immediately.  Your satisfaction is our priority, and we appreciate your valuable input.  We hope for the opportunity to regain your trust and provide a more pleasant experience in the future.  Thank you for bringing this to our attention.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Carol

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 27 feb. 2024
Dear Carol,Thank you for taking the time to leave a rating about your stay.  We would appreciate any additional feedback you may have about your visit.  Our team strives to provide excellent service, and we would love to give a better stay for you on your next trip.Sincerely,Dear Carol,Thank you for taking the time to leave a rating about your stay.  We would appreciate any additional feedback you may have about your visit.  Our team strives to provide excellent service, and we would love to give a better stay for you on your next trip.Sincerely,Days Inn by Wyndham Ormond Beach Management

8/10 Bueno

Charles P

Se hospedó 1 noche en febrero de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 22 feb. 2024
Dear Charles,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.We would love to host you again next time your travels bring you back to Ormond Beach.Best Regards,Days Inn by Wyndham Ormond Beach Management

6/10 Aceptable

Cuong

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not recommend to anyone
Se hospedó 1 noche en febrero de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 20 feb. 2024
Dear Cuong,We apologize that your experience did not meet your expectations.  Your feedback is important, and we regret any shortcomings during your stay.  We take guest satisfaction seriously and are committed to addressing areas of improvement.  Please accept our apologies for any inconvenience.  Your comments will be carefully reviewed to ensure a better experience for our guests in the future.  Thank you for sharing your concerns with us.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Rebecca

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This stay was terrible, rude and uncaring. There was cockroaches in our room it was dirty the tiles were coming off the floor/ wall in the bathroom and at the front door felt like there was a hole in the ground. Definitely not worth the money or the stay, had to cancel an extra night because of the filth in the room the floors were dirty and not throughly cleaned or mopped. I’m hoping to be accommodated for this stay or another opportunity for the hotel to make things right.
Se hospedó 2 noches en febrero de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 6 feb. 2024
Dear Rebecca,We sincerely apologize for the unacceptable conditions you encountered during your stay.  Your experience falls far below our standards of cleanliness and guest satisfaction.  We take your concerns seriously and will immediately address them with our housekeeping and maintenance teams.  Rest assured, we will conduct a thorough inspection and take necessary measures to rectify the issues you've highlighted. Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Chad

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Check in, clean your own room, bring your linens and towels to the front on your own and hope they have clean ones. Staff will make you feel like you’re an inconvenience to them. Roaches and gnats everywhere. Some rooms have different amenities than others.
Se hospedó 1 noche en febrero de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 6 feb. 2024
Dear Chad,We are deeply sorry to hear about your disappointing experience during your stay.  Your feedback is alarming and not at all reflective of the level of service we strive to provide.  We take these concerns very seriously and will immediately address them with our staff and management team.  Cleanliness, guest comfort, and professionalism are our top priorities, and we apologize for falling short of your expectations.  Please know that we are committed to making necessary improvements to ensure all guests have a pleasant and comfortable stay.Sincerely,Days Inn by Wyndham Ormond Beach Management

8/10 Bueno

CURTIS

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios
If you are looking for decent place to sleep, this hotel is not bad. It's decently clean, there's hot water. The downside is the cable doesn't work and the the internet works but is super annoying, also the 2 days we were here we did see 2 roaches.
Se hospedó 1 noche en febrero de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 6 feb. 2024
Dear CURTIS,Thank you for your feedback.  We're pleased to hear that you found our hotel to be decently clean and that you had access to hot water during your stay.  However, we apologize for the inconvenience caused by the cable and internet issues.  We'll address these promptly to ensure a more enjoyable experience for our guests.  Additionally, we take reports of pests seriously and will take immediate action to address the situation.  Your feedback helps us improve, and we appreciate your understanding.Best Regards,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Douglas

No le gustó: Condiciones de la propiedad
Let’s start with that I couldn’t get into the room. The front desk had to inform me that “oh, for that room you have to lift the door handle”. Once in the room, found that there was no blanket, just a sheet on the bed, no toilet paper, no Kleenex, no moulding in the bathroom… no trash can and smelled musty. It seemed that it may have been a work-in-progress refurbish room, certainly not ready for guests.
Se hospedó 2 noches en enero de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 30 ene. 2024
Dear Douglas,Thank you for your patience and understanding.  We sincerely apologize for the inconvenience you experienced during your stay.  Rest assured, we take your feedback seriously and are committed to addressing the issues you encountered promptly.  Your satisfaction is our priority, and we strive to ensure that every guest has a comfortable and enjoyable stay.  If there's anything further we can do to make amends or improve your experience, please don't hesitate to reach out to us.  We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant stay in the future.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Gianni

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 30 ene. 2024
Dear Gianni,Thank you for taking the time to leave a rating about your stay.  We would appreciate any additional feedback you may have about your visit.  Our team strives to provide excellent service, and we would love to give a better stay for you on your next trip.Sincerely,Days Inn by Wyndham Ormond Beach Management

10/10 Excelente

Anatoli, Ottawa

Se hospedó 1 noche en enero de 2024
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 13 feb. 2024
Dear Anatoli,Thank you for a Perfect Score Rating on your stay at Days Inn by Wyndham Ormond Beach.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Best Regards,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Harvey

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 12 ene. 2024
Dear Harvey,Thank you for taking the time to review your stay. We apologize for any inconvenience and hope you give us another chance to deliver you the best-in-class hospitality we are recognized for.Best Regards,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Luis

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 10 ene. 2024
Dear Luis,Thank you for providing your rating.  We are sorry that we could not live up to your expectations.  Also, if you could tell us about the problems you faced, it would be more helpful to solve them. We are sorry for the inconvenience and would ask you to give us another chance to deliver our best.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Joshua

Viaje familiar con niños
I arrived at 2am and was informed my reservation did not matter and they had overbooked. Leaving me with no where to stay at 2 am 600 miles from my house
Se hospedó 2 noches en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 3 ene. 2024
Dear Joshua,We deeply regret the inconvenience you experienced upon arrival. Our sincere apologies for the overbooking issue that left you without accommodation. We understand the frustration of being stranded far from home. This situation falls below our service standards, and we are actively addressing our reservation system to prevent such occurrences. Please allow us the opportunity to make amends and extend our heartfelt apologies. We value your feedback and hope to regain your trust in the future.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Zuzka

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was the worst I've ever stayed in at Days Inn. Toilet tank was draining so the water was almost constantly refilling. The towel bar was ripped off the wall. I smelled the stale air of the room on my clothes untill I washed it.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 2 ene. 2024
Dear Zuzka,We're truly sorry for the inconvenience you experienced during your stay.  Your feedback is valuable, and we're addressing the issues with the toilet tank and towel bar immediately.  We understand the importance of a comfortable environment and are committed to improving.  Please accept our sincere apologies, and we hope to have the opportunity to provide you with a much better experience in the future.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Paula

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst hotel experience EVER !!!
I reserved a king but they said they only had a double bed. TV was broken. We had to move our belongings to a 2nd room; the TV was broken in that room also. There were NO security cameras outside, we felt unsafe. It was an adjoining room (I did not book) with no security latch. I could have opened that door with a jarring push. There was no upper latch security lock on the door. A hole had been punched left of the door, so there was no light switch to turn on the pole lamp. There were other huge patched holes in the walls. 3 light bulbs were burnt out. No trash can, no ice bucket, no coffee maker, no plastic cups, no hairdryer, no tissue box. Microwave was so rusted out it was unsafe to use. Toilet seat was too large for the base and racked back and forth in use like it was going to break off. There was not even ONE chair in the room to sit down. Hundreds of ants crawling across the bathroom sink. And yes, there was a couple of LIVE roaches crawling on the floor !!! Hotels.com said I paid the hotel, the refund must come from the hotel. I've spent over 2 weeks calling Samantha, the manager, for a refund. Each time I'm told "she is not there". Once Samantha even answered the phone, said she would connect me to the manager, and finally after 24 mins on HOLD, I finally hung up. I called back many times right then; my call went to the automated voicemail loop with no option to ring the front desk. Samantha does NOT reply to my emails. Horrible night! I demand a refund!
no door security latch
no light switch next to door
one of several patched holes
Se hospedó 1 noche en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 2 ene. 2024
Dear Paula,We deeply regret the multiple issues you encountered during your stay.  We sincerely apologize for the inconveniences, and your concerns will be addressed promptly.  Our team is investigating the room conditions and security lapses to ensure a safer environment.  We understand your frustration with the communication challenges, and we're working to improve our response mechanisms.  Rest assured, we take your refund request seriously and will expedite the process through proper channels.  Your experience falls short of our standards, and we appreciate your patience as we rectify these issues. We value your feedback and hope to have the opportunity to regain your trust in the future.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

dale

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
It is a dump.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 29 dic. 2023
Dear dale,I am sorry to hear that you didn't enjoy your time during your stay with us in Days Inn by Wyndham Ormond Beach.  We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short.  Please accept my sincere apologies that we did not exceed your expectations.  I wish you would have alerted our staff about the issues you experienced. They would have gladly looked into it and resolved it.  I hope you give us another chance to earn your loyalty.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Shaneeka

Se hospedó 1 noche en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 27 dic. 2023
Dear Shaneeka,Thank you for taking the time to leave a rating about your stay. We would appreciate any additional feedback you may have about your visit.  Our team strives to provide excellent service, and we would love to give a better stay for you on your next trip.Sincerely,Days Inn by Wyndham Ormond Beach Management

8/10 Bueno

andrew

Se hospedó 1 noche en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 10 ene. 2024
Dear Andrew,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Best Regards,Days Inn by Wyndham Ormond Beach Management

8/10 Bueno

Brian

Se hospedó 4 noches en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 26 dic. 2023
Dear Brian,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Best Regards,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Cesar

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Experiência horrível e inacreditável
Foi feita a reserva de 2 quartos - só tinha um E sem chave funcionando O quarto que ficaria com 4 pessoas, pois tínhamos reservado 2 quartos para casal, tinha apenas 1 toalha - disseram q em uma hora teríamos - até meia noite teríamos que esperar depois de 2 dias de viagem do Brasil para Estados Unidos? Nos secamos com sobre lençol Roupa de cama suja, desarrumada encima da cama - quando foi pedido na recepção novas fronhas estavam pior do que tínhamos no quarto. Sem material de higiene no banheiro Cheiro de mofo misturado com cigarro insuportável Enfim, atendimento péssimo e queremos ressarcimento do outro quarto.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 19 dic. 2023
Dear Cesar,We sincerely apologize for the unacceptable experience during your stay.  This falls short of our standards, and we deeply regret the inconveniences you faced, from the reservation error to the lack of working keys and cleanliness issues.  Your concerns are taken seriously, and we are addressing them to prevent recurrence.  We understand your frustration and are committed to resolving the matter promptly.  Please contact our management directly for a refund and to discuss additional measures we can take to rectify the situation. Your feedback is crucial, and we hope to have the opportunity to regain your trust in the future.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Martine

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
J'ai réservé la chambre avec lit Expedia, mais arrivé sur place mon m'annonce qu'il n'ont pas de chambre pour moi et ne peuvent m'accueillir.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 20 dic. 2023
Dear Martine,We sincerely apologize for the inconvenience you faced with your Expedia reservation.  This is not the level of service we aim to provide, and we understand your frustration.  Our team is actively addressing this issue to ensure a smoother experience in the future. Please consider giving us another chance, and we'll do our best to make amends.  Your feedback is valuable, and we appreciate your understanding.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Dina

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 14 dic. 2023
Dear Dina,We are sorry you weren't happy with your accommodations at Days Inn by Wyndham Ormond Beach.  Thank you for taking the time to leave a rating about your stay.  We would appreciate any additional feedback you may have about your visit.  Our team strives to provide excellent service, and we would love to give a better stay for you on your next trip.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Paula, Hialeah

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 12 dic. 2023
Dear Paula,Thank you for providing your rating.  We are sorry that we could not live up to your expectations.  Also, if you could tell us about the problems you faced, it would be more helpful to solve them.  We are sorry for the inconvenience and would ask you to give us another chance to deliver our best.Sincerely Regards,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

Roman

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Dirty, ugly Do not recommend
Se hospedó 1 noche en diciembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 6 dic. 2023
Dear Roman,We sincerely apologize for the cleanliness issues you encountered during your stay.  This falls short of our standards, and we're committed to addressing and rectifying the situation promptly.  We appreciate your feedback and regret any inconvenience caused.  Our aim is to provide a comfortable and pleasant environment for our guests. We hope you reconsider and give us another chance to exceed your expectations in the future.  Thank you for bringing this to our attention.Sincerely,Days Inn by Wyndham Ormond Beach Management

2/10 Terrible

h.marvin

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
no place to put stuff
Se hospedó 4 noches en noviembre de 2023
Respuesta de Days Inn by Wyndham Ormond Beach Management, el 29 nov. 2023
Dear Marvin,We appreciate your feedback and apologize for any inconvenience regarding storage space.  Our team is committed to finding solutions to enhance room functionality.  Please be assured that your comments are valuable, and we are actively working to improve our accommodations. Your comfort is our priority, and we hope to have the opportunity to welcome you back for a more satisfying stay in the future.  Thank you for bringing this to our attention.Sincerely,Days Inn by Wyndham Ormond Beach Management