1634 North US 1 and I-95, I-95, Exit 273, Ormond Beach, FL
Opiniones
7.4
Bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 260 de 1003 opiniones" "
10 - Excelente
260
Puntuación de 8, es decir, Bueno. Basada en 368 de 1003 opiniones" "
8 - Bueno
368
Puntuación de 6, es decir, Aceptable. Basada en 184 de 1003 opiniones" "
6 - Aceptable
184
Puntuación de 4, es decir, Malo. Basada en 106 de 1003 opiniones" "
4 - Malo
106
Puntuación de 2, es decir, Terrible. Basada en 85 de 1003 opiniones" "
2 - Terrible
85
7.4/10
Limpieza
8.2/10
Servicio y personal
6.4/10
Servicios
7.2/10
Condiciones de la propiedad
6.8/10
Cuidado del medio ambiente
Opiniones
2/10 Terrible
Efraín
Viaje familiar
30 mar. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Compre por equivocación la estadía y la dueña de el hotel cuando le llame dijo que no podía hacer nada que había perdido mi dinero
Efraín
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 1 abr. 2024
Dear Efrain,We apologize for any inconvenience you experienced regarding your booking. We understand mistakes happen, and we regret any frustration this may have caused. While we strive to accommodate our guests to the best of our ability, we also have policies in place that we must adhere to. We appreciate your understanding and hope to have the opportunity to assist you in the future. If there's anything else we can do to help, please don't hesitate to reach out.Sincerely, Hotel Manager
10/10 Excelente
Raul
30 jul. 2023
Raul
Se hospedó 1 noche en julio de 2023
Respuesta de Shawn, el 11 sept. 2023
Thank you for taking the time to leave a nice score for our property. We appreciate it.
8/10 Bueno
Liliana
Viaje en pareja
20 jun. 2023
Le gustó: Limpieza y servicio y personal
Excelente
Liliana
Se hospedó 2 noches en junio de 2023
Respuesta de Shawn, el 26 jun. 2023
Have safe travels and thank you for the nice review score.
8/10 Bueno
Iván
Viaje de negocios
25 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good service
Iván
Se hospedó 2 noches en abril de 2023
Respuesta de Shawn, el 15 may. 2023
I will let my staff know of your remarks. Thank you for the review.
10/10 Excelente
Alba
Viaje en grupo, Viaje familiar
14 nov. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Alba
Se hospedó 2 noches en noviembre de 2021
Respuesta de Shawn, el 24 nov. 2021
Thank you. Look forward to you hopefully staying with us again as you travel.
4/10 Malo
Maria Jose
7 jul. 2021
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sucio, feo
Mal servicio en el check in, feo, sucio. Corredor lleno de comillas, muy deteriorado no hubo desayuno, cómo ofrecía la pagina
Maria Jose
Se hospedó 2 noches en julio de 2021
Respuesta de General Manager, el 26 jul. 2021
Dear Maria,
Lamentamos saber que hubo algunos problemas con su estadía. Esto no es normal en nuestro hotel y le pedimos disculpas. Sin embargo, le agradecemos que se tome el tiempo para enviarnos sus comentarios. Esto es importante para nosotros, nos permite ver dónde es necesario realizar mejoras. ¡Esperamos que tenga un buen día y se mantenga a salvo!
10/10 Excelente
Cliente verificado
Viaje familiar
1 jul. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente sastifecha recibí , mucho por lo que pagué.
Cliente verificado
Se hospedó 1 noche en junio de 2021
Respuesta de General Manager, el 2 jul. 2021
¡Muchas gracias por tomarse el tiempo para dejarnos una excelente reseña y calificación! ¡Ven a vernos de nuevo muy pronto!
8/10 Bueno
Cliente verificado
15 may. 2021
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en mayo de 2021
Respuesta de General Manager, el 1 jun. 2021
Thank you so much for such a great rating! Have a great day and stay safe!
4/10 Malo
Alis Navarrete, Bogotá
Viaje familiar con niños
8 ene. 2021
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
El lugar estuvo bien, hasta que nos robaron una maleta
Alis Navarrete
Se hospedó 3 noches en diciembre de 2020
6/10 Aceptable
Cliente verificado
27 nov. 2020
Cliente verificado
Se hospedó 1 noche en noviembre de 2020
Respuesta de General Manager, el 20 dic. 2020
Thank you for the rating! Have a good day!
8/10 Bueno
Plutarco
10 abr. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Plutarco
Se hospedó 1 noche en abril de 2019
Respuesta de General Manager, el 23 abr. 2019
Dear Plutarco,
Thank you so much for the rating! Come and see us again real soon!!
10/10 Excelente
Diana
Viaje en grupo, Viaje en pareja
4 feb. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Estuvo bien la recepción y el desayuno excelente. Nada mal.
Diana
Se hospedó 1 noche en enero de 2019
Respuesta de Jackie A. General Manager, el 12 feb. 2019
Gracias por dejarnos sus comentarios. Esperamos volver a verte pronto.
10/10 Excelente
Nathalya
2 ene. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing the experience!!!
Nathalya
Se hospedó 1 noche en diciembre de 2018
Respuesta de General Manager, el 10 ene. 2019
Dear Nathalya,
Thank you so much for leaving us such a nice review and rating! We hope to see you again very soon! Have a great day!
Jackie A., General Manager
8/10 Bueno
vanesa in
24 ene. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy cómodo para hotel de parada en ruta
vanesa in
Se hospedó 1 noche en enero de 2018
Respuesta de Jackie A, el 6 mar. 2018
Thank you for staying with us.
8/10 Bueno
TOMAS
16 may. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel bien comunicado a 20 minutod de Savannah
Ha sido un alojamiento agradablr, por lo bien comunicado, la accesibilidad y la amabilidad del personal
TOMAS
Respuesta de General Manager, el 1 jul. 2017
Gracias por la maravillosa reseña. Esperamos volver a verte pronto.
Jackie Avery
General Manager
8/10 Bueno
yarelis, tiene buena ubicación esta serca de todo
11 jul. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
fue edtupenda
yarelis
8/10 Bueno
Andrea
24 ago. 2015
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
muy bueno para el tipo de hotel
Excelente servicio y para el tipo de hotel es nuy bueno. Lo que hay que tener eb cuenta es la ubicación, lejos de la playa, pocas cosas cerca
Andrea
Respuesta de General Manager, el 8 sept. 2015
Dear Andrea, Thank you for leaving a review on your stay. We appreciate knowing that you found everything to your liking and also that your though our friendly service was great. Thanks again.
10/10 Excelente
Lisa, Melbourne
Viaje con mascota
16 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great stay it was very quiet and a nice stay.
Lisa
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager, el 17 abr. 2024
Dear Lisa,Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great and peaceful stay. Providing a quiet and comfortable environment for our guests is a top priority, and we're delighted that we could meet your expectations. We hope to welcome you back again soon!Sincerely, Hotel Manager
4/10 Malo
Pierrette
14 abr. 2024
No le gustó: Limpieza y condiciones de la propiedad
Not to be recommending and I will think twice before using expidia
Pierrette
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 15 abr. 2024
Dear Pierrette,We're sorry to hear about your experience. If there are specific issues you encountered that you'd like to address, please feel free to reach out to us. We value your feedback and want to ensure that we address any concerns you may have. We hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager
4/10 Malo
William
Viaje familiar
10 abr. 2024
To many street people
William
Se hospedó 5 noches en abril de 2024
Respuesta de Hotel Manager, el 11 abr. 2024
Dear William,We apologize for any discomfort caused by the presence of street people during your stay. Your feedback is important, and we'll address this issue to ensure a more pleasant environment for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager
8/10 Bueno
Manoel, Winter Garden
Viaje de negocios
10 abr. 2024
Le gustó: Limpieza y servicio y personal
The furniture, bedding and decoration are cloud and old.
Manoel
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 11 abr. 2024
Dear Manoel,Thank you for your feedback. We're sorry to hear that the furniture, bedding, and decorations did not meet your expectations. Your comments are valuable to us, and we'll take them into consideration as we strive to improve our accommodations. We appreciate your input and hope to have the opportunity to enhance your experience during future stays.Sincerely, Hotel Manager
6/10 Aceptable
Amanda
Viaje en pareja
7 abr. 2024
Le gustó: Servicio y personal
No le gustó: Servicios
Pros: Bed was comfy and tv was easy to operate. Plenty of towels.
Cons: the bathroom obviously hadn’t been cleaned. There was a pubic hair on the toilet seat when I lowered it and the complementary toiletries were obviously used (the cap was open and the contents were less than the one next to it). There was also a hole in the wall with a tissue stuffed into it.
Amanda
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 8 abr. 2024
Dear Amanda,Thank you for sharing your feedback. We apologize for the cleanliness issues you encountered during your stay. Maintaining a clean and comfortable environment is a priority for us, and we regret falling short of your expectations. Your concerns will be addressed with our housekeeping team to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager
6/10 Aceptable
Victoria
Viaje familiar
6 abr. 2024
Le gustó: Limpieza
No breakfast. Advertises “a breakfast item”
Victoria
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 8 abr. 2024
Dear Victoria,Thank you for your feedback. We apologize for any confusion regarding our breakfast offerings. Your comments are valuable to us as we continuously strive to enhance our guest's experiences. We'll review our communication to ensure accuracy. We appreciate your understanding and hope to welcome you back for an improved stay in the future.Sincerely, Hotel Manager
2/10 Terrible
Stephen
Viaje familiar
1 abr. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
In horrible disrepair and Wyndham should be embarrassed to have their name attached to this hotel.
Stephen
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 1 abr. 2024
Dear Stephen,We apologize for the disappointing experience you had during your stay. It's concerning to hear that our hotel was in disrepair, and we understand your frustration. Your feedback is important to us, and we will address these issues promptly to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
2/10 Terrible
Stephen
27 mar. 2024
Not in Mami
Stephen
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 29 mar. 2024
Dear Stephen,Thank you for choosing our property for your stay. We apologize for any shortcomings you experienced, and we're keen to learn more about what happened. Your feedback is crucial to our ongoing efforts to improve our services, and we truly value your insights. Rest assured, we'll use your comments to make necessary improvements and ensure better experiences for our guests in the future. We hope you'll consider giving us another opportunity to provide you with a more positive and satisfying stay. Your understanding is greatly appreciated.Sincerely, Hotel Manager
6/10 Aceptable
michel
Viaje en grupo
13 mar. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
need restauration a lot, need new shower, need paint, need a lot of refreshing at over 250$ a night, but it was bike week……
michel
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 14 mar. 2024
Dear Michel,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Ensuring our guest's comfort is our top priority, and we regret that we fell short of your expectations. Your comments regarding the need for restoration, a new shower, and overall refreshing will be taken into consideration as we continuously strive to improve our facilities. We understand the importance of providing value for the price paid, especially during special events like bike week. Your feedback is invaluable to us, and we hope to have the opportunity to better serve you in the future. Thank you for bringing these concerns to our attention.Sincerely, Hotel Manager
8/10 Bueno
Mark
12 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Internet connection was mostly not available.
Mark
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 13 mar. 2024
Dear Mark,Thank you for your feedback and for choosing our hotel. We apologize for the inconvenience caused by the intermittent internet connection during your stay. Please rest assured that we will address this issue promptly to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to welcome you back for a more satisfactory stay soon.Sincerely, Hotel Manager
10/10 Excelente
lawrence
11 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
lawrence
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 13 mar. 2024
Dear Lawrence,Thank you so much for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. Providing exceptional service and accommodations is our top priority, and we're delighted that we met your expectations. Your satisfaction means the world to us, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager
8/10 Bueno
Alfred
Viaje con mascota, Viaje familiar
9 mar. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
Convenience, staff was great
Alfred
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 9 mar. 2024
Dear Alfred,We're thrilled to hear that you found our hotel convenient and that our staff provided great service! Ensuring a seamless and enjoyable experience for our guests is our priority. Thank you for your kind words, and we look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager
10/10 Excelente
Tara
Viaje en pareja
8 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was right across the street from the car show we attended
Tara
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Manager, el 9 mar. 2024
Dear Tara,That's fantastic to hear! We're delighted that our hotel's location across the street from the car show you attended was so convenient for you. Providing easy access to local events and attractions is important to us. Thank you for choosing us, and we hope you had a fantastic time at the car show. We look forward to welcoming you back for future events!Sincerely, Hotel Manager
10/10 Excelente
JONATHAN
6 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean,comfortable and friendly staff. Great for bike week, right across the street from Destination Daytona. A pleasant surprise!
JONATHAN
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 6 mar. 2024
Dear JONATHAN,We're thrilled to hear that you had a pleasant surprise during your stay with us! Providing clean, comfortable accommodations and friendly service is what we strive for. It's great to know that our location was convenient for Bike Week and that you enjoyed your time here. Thank you for choosing us, and we look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager
2/10 Terrible
levi
5 mar. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I got lied to on google maps and got robbed 100$
levi
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 11 mar. 2024
Dear Levi,Thanks for the stay and the feedback. I am disappointed to see your comment about the issues as mentioned. However the matter will be investigated. The inconvenience is highly regretted. Shall appreciate your understanding. In any case, you are welcome to contact us.Sincerely, Hotel Manager
2/10 Terrible
Lise
Viaje en pareja
1 mar. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
Très bruyant et des bibites dans le lit et
Lise
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 2 mar. 2024
Dear Lise,Thank you for the stay and the feedback. I understand that you had issues in certain areas and regret the inconveniences. We are working to improve the problems areas detected in your stay to the best of our efforts. Guest experience is important for us. I hope you will return to stay with us again. You can be assured of a very good stay.Sincerely, Hotel Manager
6/10 Aceptable
John
Viaje familiar
24 feb. 2024
No le gustó: Servicios
Website was misleading regarding how it truly appeared and offered only coffee for breakfast when a breakfast was supposed to be included. Staff was very helpful when hair dryer didn’t work. Definitely appreciated that!
John
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 26 feb. 2024
Dear John,Thank you for your feedback. We apologize for any confusion caused as mentioned. Your feedback is valuable, and we'll ensure it's addressed for clarity. We're pleased our staff could assist with the hair dryer issue, and we're grateful for your appreciation. Please accept our apologies regarding breakfast, and we hope to better meet your expectations in the future.Sincerely, Hotel Manager
10/10 Excelente
Curtis
Viaje en pareja
22 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
NA
Curtis
Se hospedó 4 noches en febrero de 2024
Respuesta de Hotel Manager, el 24 feb. 2024
Dear Curtis,Thank you for the glowing review and the five-star rating! We're thrilled to hear that you had an exceptional experience with us. Providing top-notch amenities and service is our priority, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another luxurious retreat soon!Sincerely, Hotel Manager
10/10 Excelente
Kanaiyalal, Douglas
Viaje de negocios, Viaje familiar
22 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very Hospitable owners
Kanaiyalal
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 23 feb. 2024
Dear Kanaiyalal,We're thrilled to hear that you found our owners to be very hospitable! Providing a warm and welcoming atmosphere is a priority for us, and we're glad to know that our efforts were appreciated. Thank you for your kind words, and we hope to have the pleasure of hosting you again soon!Sincerely, Hotel Manager
8/10 Bueno
Florent
21 feb. 2024
Florent
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Manager, el 22 mar. 2024
Dear Florent,Thank you for your positive rating! We're glad to hear that you had a good experience overall. If there are any specific areas where we can improve to make your next stay even better, please don't hesitate to let us know. Your feedback is valuable to us, and we appreciate your support. We hope to have the opportunity to welcome you back soon!Sincerely, Hotel Manager
4/10 Malo
Frank
Viaje familiar
20 feb. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
Wasn’t very great
Frank
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Manager, el 20 feb. 2024
Dear Frank,We're sorry to hear that your experience wasn't up to your expectations. Your feedback is important to us, and we'd like to learn more about what aspects of your stay fell short so we can address them accordingly. If you're willing to provide further details, please feel free to reach out to us directly. We appreciate your honesty and hope to have the opportunity to make things right in the future.Sincerely, Hotel Manager
2/10 Terrible
Bruce
Viaje familiar
19 feb. 2024
This property was so bad we didn’t even stay. We couldn’t checkout because it was prepaid via Expedia. We were in town to visit friends but wanted our own place to stay. By midnight we called them to rescue us. This place would have been good for a trucker at maybe $69 per night. Because of the Daytona 500 everything was booked. We were charged a non refundable $340 per night. As a business traveler with 30 plus years on the road this was the worst disaster of a hotel I’ve ever seen. It had zero amenities and dirty sticky plastic fake wood floors. Enough said, lesson learned and no help from Expedia. PS, I think it’s even an insult to Truckers.
Bruce
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Manager, el 20 feb. 2024
Dear Bruce,We're truly sorry to hear about your incredibly disappointing experience at our property. It's disheartening to learn that we failed to meet your expectations and provide a comfortable stay. Your feedback is incredibly valuable, and we will address these issues with our team to prevent any similar occurrences in the future. We apologize for any inconvenience caused and understand your frustration. Please accept our sincerest apologies, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
10/10 Excelente
Tamera
9 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Friendly staff
Tamera
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 12 feb. 2024
Dear Tamera,Thank you for your perfect rating and positive feedback regarding our staff! We're delighted to hear that you had a pleasant experience with us. Providing friendly and accommodating service is a top priority, and we're thrilled that our team made your stay enjoyable. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager
10/10 Excelente
David, Millington
Viaje en pareja
3 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Clean quiet older property.
David
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 5 feb. 2024
Dear David,Thank you for taking the time to share your thoughts. We're pleased to hear that you found our property clean and quiet, even if it's an older establishment. Your feedback is valuable, and we appreciate your understanding. If there's anything specific you enjoyed or any areas you feel we can enhance, please let us know. We look forward to serving you again in the future!Sincerely, Hotel Manager
4/10 Malo
Bruce
30 ene. 2024
No le gustó: Limpieza
Bruce
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 1 feb. 2024
Dear Bruce,We're sorry to hear that your experience fell short of expectations. Your feedback is valuable, and we'd appreciate any additional details to understand and address the issues you encountered. Our goal is to improve and ensure a better stay for our guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager
8/10 Bueno
miriam
20 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
miriam
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 20 ene. 2024
Dear Miriam,Thank you for giving us a 4-star rating, signifying your satisfaction with your stay. Your feedback is crucial for our ongoing service enhancements, and we'll share it with our entire staff. We're grateful for your choice to stay with us and look forward to welcoming you back soon!Sincerely, Hotel Manager
6/10 Aceptable
Joseph
Viaje de negocios
15 ene. 2024
Le gustó: Limpieza
No le gustó: Servicio y personal
Besides the lack of wifi and no clean towels or the ropm not being made up between the days of stay, nothing bad to say
Joseph
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Manager, el 15 ene. 2024
Dear Joseph,We appreciate your feedback and understand your concerns about the lack of wifi, absence of clean towels, and the room not being made up during your stay. We apologize for any inconvenience you experienced. Your comments are valuable, and we will address these issues to ensure a more seamless and enjoyable experience for our guests in the future. If you choose to stay with us again, we're committed to making it a more positive experience. Thank you for your understanding.Sincerely, Hotel Manager
10/10 Excelente
William
9 ene. 2024
William
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 10 ene. 2024
Dear William,Hello! We're thrilled to receive a perfect rating from you! Thank you for choosing our hotel and taking the time to share your positive experience. We're committed to providing exceptional service, and it's rewarding to know we met your expectations. We look forward to welcoming you back for another outstanding stay!Sincerely, Hotel Manager
4/10 Malo
John
Viaje de negocios, Viaje en pareja
9 ene. 2024
John
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 9 ene. 2024
Dear John,Thanks for the stay but sad to see the two stars. My apologies for all the inconveniences. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert.Sincerely, Hotel Manager
10/10 Excelente
Jeff
5 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great value
Jeff
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 9 ene. 2024
Dear Jeff,Thanks for staying with us! We're glad you enjoyed your stay. Our goal is to provide the best service possible, and your ten-star review is a great reminder of what we're achieving. We hope to see you again soon!Sincerely, Hotel Manager
6/10 Aceptable
Sherrie
2 ene. 2024
No le gustó: Limpieza
The hotel was ok but the floor in our room was very dirty.
Sherrie
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 9 ene. 2024
Dear Sherrie,We appreciate your candid feedback and apologize for any inconvenience caused by the cleanliness issue. Rest assured, your concerns will be addressed with our housekeeping team to ensure a more pristine experience for future guests. We hope you consider giving us another chance to exceed your expectations.Sincerely, Hotel Manager
6/10 Aceptable
Gary
Viaje de negocios
2 ene. 2024
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Beds were nice.
Gary
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 9 ene. 2024
Dear Gary,Thank you for sharing your feedback. We're glad to hear that you found the beds comfortable. If there are specific areas where we can improve and elevate your overall experience to a higher rating, please feel free to let us know. We appreciate your input and hope to have the opportunity to welcome you back for an even more satisfying stay in the future. Safe travels!Sincerely, Hotel Manager
2/10 Terrible
Cliente verificado
2 ene. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not clean place
The place needs a deep cleaning. There are multi color bulbs in the room.
Cliente verificado
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 9 ene. 2024
Dear Guest,We apologize for the cleanliness issues you encountered during your stay. Your feedback is important, and we take your concerns seriously. We will address the cleaning concerns to ensure a more satisfactory experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience on your next visit.Sincerely, Hotel Manager