We got a room beside a very loud family with three little screaming kids - Luckily the man already said they would be loud, and the receptionist offered a different room.
When I went to the bathroom at night I saw something scooting away in the tub, and which turned out to be a cockroach. Killed that one, and found two more live ones in the room. I contacted the hotel via email, but didn’t hear anything back. Breakfast was a far cry - only coffee and granola bars and a wet cinnamon bun. Juice machine didn’t work, no tea, no milk, no bread, no cereal, no nothing else.
Not impressed with their “superstart” breakfast at all. Not a good experience.