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Opiniones de Holiday Inn Spearfish - Convention Center, an IHG Hotel

3 out of 5
Holiday Inn Spearfish - Convention Center, an IHG Hotel
I 90 Exit 14 305 North 27th St, Po Box 399, Spearfish, SD

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 207 de 579 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 183 de 579 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 98 de 579 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 65 de 579 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 26 de 579 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

7.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Israel

No le gustó: Limpieza
Respuesta de General Manager, el 18 ago. 2016
Dear Israel- Thank you for staying with us and for taking the time to rate your visit. We appreciate your business and hope you'll return to see us again soon. Sincerely- Eric Schmidt Director of Marketing

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación
Yo voy cada año y siempre procuro quedarme en e mismo hotel debido a que esta muy cntrico a Sturgis, Blckhills, etc.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel, perfectamente ubicado.
Esta perfecto una ubicación excelente, todos los servicios de primera y todos los servicios muy cerca, tiendas de conveniencia y estaciones de servicio por ejemplo.

8/10 Bueno

Amber

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
These rooms could use an upgrade. Especially the bathroom faucet. That was incredibly annoying.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Kyle

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2023

8/10 Bueno

Caitlin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Paige

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
This is an old hotel that has been redone. However, the wallpaper was coming off in the bathroom, the toilet paper roll holder is so far back, I hit my elbow on the toilet tank, There were two doors to our room, one to the exterior and one to the hallway, there was a wind turbulence sound all night, upon arrival, the only "pet" room available was 2 queen beds. The beds pitted in the middle.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Edward A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

Nora

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
We had called 2 days before our stay asking for an early check in. They couldn’t promise us one, understandably so, but they said they’d try. We show up at 12:50pm, had a wedding at 2 to get ready for. Room was still dirty, and we understood. They said they’d call us when it’s ready. Normal check in is at 4pm. We go to the wedding, come back at 3:45, room still dirty. They gave us free drink tickets which was nice, but didn’t call us until 6pm letting us know our room was finally ready, 2 hours after normal check in and had already gone to the reception. We understand staffing might be short (or something of that nature, we were never told why) but we were offered no discount for the fact that we didn’t get to even bring our bags into our room until 11pm after returning from the wedding. Pool was also under construction and we were told other people got a discount for this but we were not offered one. Just frustrating with how much we paid for a 1 night stay. Usually love Holiday Inns, but unfortunately will not be returning to this one.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Barbara

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good value.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Kylie

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Nancy

Viaje en pareja
Le gustó: Servicio y personal y servicios
No mention that the pool was not open. Signs posted “pool area completion Spring 2023.” We were there at the end of August. We would have stayed elsewhere with a pool.
Se hospedó 2 noches en agosto de 2023

4/10 Malo

Nancy

Viaje familiar con niños
No le gustó: Servicios
We were not informed the pool was being renovated and was not offered a discount on our room, no breakfast included with your stay if you wanted breakfast it was extra at $300 a room it should be included.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Tamara

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
This hotel is so outdated!!! The carpets are so gross! The front desk staff could care less and are rude!
Se hospedó 4 noches en agosto de 2023

4/10 Malo

Brittany

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was so dirty & the staff was rude.
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

David

Se hospedó 1 noche en agosto de 2023

4/10 Malo

Katie

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The room was incredibly musty and the AC didn’t work. The pool was closed even though I called the week before and they said it was open.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

David

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Freondly
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

john

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Eric

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
We chose this hotel as a stopping point on our road trip, and though it was the most expensive, we chose it because it specifically had good ratings, a pool and a hot tub. After checking in, we were informed that the pool had been closed since January and from the looks of it, would be closed for a long while yet. The room had been updated but the carpet was sticky, and the air conditioner was not bringing the temperature down. If we’d had the energy after our day on the road, we would have asked for a refund and gone elsewhere. We did appreciate that the staff was welcoming and helpful.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Brian

Le gustó: Servicio y personal
Have a place to eat attached is wonderful
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Julian

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Jason

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Great Location
We enjoyed our time in Spearfish. The hotel was conveniently located near Spearfish Canyon, the Falls, and the downtown area. We did ask for the TV in the living room part of the suite to be fixed. They sent someone; but they were unable to fix it.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Brittany

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay on the Way
Ashton who was running the front was SO nice and helpful. Loved the hotel set up, very much appreciated the trailer parking in the back. Room was a standard nice Holiday Inn room, very clean. Would love to see this place when it has the indoor pool renovated!
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Tracy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

4/10 Malo

beverley

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Samuel, Lake Oswego

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was good except for the pool was under remodle.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Legacy

Se hospedó 4 noches en junio de 2023

2/10 Terrible

Rebecka

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
This property was very dirty!!! It was an old building and needs major updating for what you pay. Floors were filthy! Also was charged extra to have a pool side room only to find out when arriving the pool is under construction and will be summer of 2023. Very disappointing to kids. They should not be allowed to charge extra in a misleading manner. Should be posted on site that pull is closed for summer.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Mark

Le gustó: Limpieza y condiciones de la propiedad
Great staff! Angel was great at check in!
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Diane

Le gustó: Servicio y personal
Good location and good service. In process of remodel. Quite old...lobby fi e but rooms need serious remodel. Restaurant very good and pleasant atmosphere.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Debby

Se hospedó 1 noche en mayo de 2023

4/10 Malo

Daniel

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Outdated hotel
Overpriced for lack of amenities.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Nicole

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Diane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Check in staff was very friendly and nice!
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Jamie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023

4/10 Malo

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay in Spearfish!
Had air conditioning issues with the first two rooms on the second floor and the staff immediately relocated us to a very nice, comfortable room. They were very helpful and very attentive to our needs. I was impressed.
Se hospedó 5 noches en abril de 2023

2/10 Terrible

Sandoval

Se hospedó 1 noche en abril de 2023

2/10 Terrible

Joni, brandon

Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

VICKI

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The Staff was awesome!
Se hospedó 2 noches en febrero de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Lady at front desk was kind of rude and not very accommodating.
Se hospedó 1 noche en febrero de 2023

4/10 Malo

William

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This is kind of a family destination hotel in Spearfish because of their pool and great room. Nowhere on the website did it say the entire great room to include the pool and the hot tub are under construction. And not so much is the construction a big deal except for there’s large plastic tapers dropping down from the ceiling and there’s construction dust everywhere. It is extremely noisy and they do not offer any type of solace. I recommend do not stay here until they finish the construction repeat do not stay here.

8/10 Bueno

Frank

Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Kenneth

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Lane

Se hospedó 3 noches en enero de 2023

4/10 Malo

Stacie

Viaje en grupo
Le gustó: Limpieza
The property was fine. However Expedia told me the rooms would be $77 and charged me a much higher price after I checked in!!!!
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Perfect Emergency Stop - Will Return for fun
We got stuck here during a blizzard and couldn't have been in a better place. The staff was great. The large pool area was perfect for kids and a dog stuck in a hotel for two nights.
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022