Lobby lounge

Opiniones de Courtyard by Marriott Gurugram Downtown

4.5 out of 5
Courtyard by Marriott Gurugram Downtown
Plot No 27B, Sector Road,Sushant Lok-1, Gurugram, Delhi N.C.R

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 87 de 185 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 56 de 185 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 185 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 185 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 185 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

9.2/10

Servicios

8.6/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

JORGE EDUARDO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel is good, staff is great, area is not nice. You must go out in taxi to a specific place.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mallika Chugh (Marketing Communications) , el 6 dic. 2023
Dear Jorge, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be good and our staff to be great. Your satisfaction is our priority, and we're glad we could meet your expectations in those aspects.We understand that the location may not be ideal for everyone, and we apologize for any inconvenience this may have caused. We appreciate your honesty in pointing out that you need to take a taxi to reach specific places. Your feedback helps us understand areas where we can improve and enhance our guests' overall experience.If there's anything specific you'd like us to address or if you have additional comments, please feel free to share them with us. We value your input and are committed to making your stay as enjoyable as possible. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Warm Regards, Mallika ChughMarketing Communications

4/10 Malo

Romina, Mexico

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El hotel esta muy limpio y en buenas condiciones, lo que no me gustó fue que la televisión de la recamara de lujo puedes usar el wifi y que en la entrada de seguridad tienen cachorros labradores para que detecten explosivos y los tratan como si estuvieran en el army y son solo cachorros incluso si te les acercas, los pobres perros se lanzan a ti como si anhelaran irse de ahi ... NO AL MALTRATO ANIMAL
Se hospedó 1 noche en noviembre de 2019
Respuesta de Ritika Trehan, el 4 dic. 2019
Dear Romina, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Warm Regards,

10/10 Excelente

Rudolf, Kamloops

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Guests were treated very well. Kind generous and hospitable
Se hospedó 2 noches en abril de 2024
Respuesta de Mallika Chugh (Manager Marketing Communication), el 16 abr. 2024
Thank you for sharing your experience with us. We're delighted to hear that our team treated you with kindness, generosity, and hospitality throughout your stay. Ensuring our guests feel welcome and well-cared for is always our top priority. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

10/10 Excelente

Woei Shin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the hotel is clean and ambience. the only thing not good enough is there is not much choice of non-vegetarian food in the breakfast.
Se hospedó 3 noches en marzo de 2024
Respuesta de Mallika Chugh Manager Marketing Communication, el 1 abr. 2024
Dear Woei,Thank you for sharing your feedback with us following your recent stay.We're pleased to hear that you found our hotel to be clean with a welcoming ambiance. Maintaining a clean and comfortable environment for our guests is one of our top priorities, and we're glad to hear that it met your expectations.Your feedback regarding the limited choice of non-vegetarian options at breakfast is duly noted. Please accept our apologies for any inconvenience this may have caused. We understand the importance of catering to the diverse dietary preferences of our guests, and we will certainly take your feedback into consideration as we continually strive to improve our offerings.We appreciate your valuable input and hope to have the opportunity to welcome you back for another enjoyable stay. If there's anything specific you would like to see added to our breakfast menu in the future, please feel free to let us know. Your feedback helps us to better serve you.Warm regards,Mallika Chugh Manager Marketing Communication

10/10 Excelente

Pawanpreet

Se hospedó 2 noches en diciembre de 2023
Respuesta de Mallika Chugh Marketing Communication, el 30 ene. 2024
Dear Pawanpreet, Thank you for taking the time to leave us such a positive rating! We're thrilled to know that you had an enjoyable experience during your stay with us. If you have any additional feedback or if there's anything specific that made your stay memorable, please feel free to share. We are always looking for ways to improve and enhance our guests' experiences. We look forward to welcoming you back in the future for another exceptional stay. Should you need any assistance with future reservations or have any special requests, please don't hesitate to reach out to us. Warm regards, Mallika Chugh Marketing Communication

10/10 Excelente

Harman

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was an amazing experience, really happy with hospitality and ambience of the hotel.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Mallika Chugh (Marketing Communications), el 3 ene. 2024
Dear Harman,Thank you for sharing your wonderful experience with us! We're thrilled to hear that your stay at our hotel was amazing and that you were pleased with our hospitality and ambiance.Providing a delightful experience for our guests is always our priority, and we're glad that we could meet your expectations. Your kind words motivate us to continue delivering exceptional service and maintaining a welcoming atmosphere for all our guests.We hope to have the pleasure of welcoming you back for another amazing experience in the near future. If there's anything specific you'd like during your next visit, please feel free to let us know.Warm regards,Mallika ChughMarketing Communications

10/10 Excelente

Seetha, Belmar

Viaje familiar
Nice place. Familiarity and comfort of a Marriott stay. Centrally located to go to both New Delhi and Agra.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mallika Chugh (Marketing Communications), el 3 ene. 2024
Dear Seetha,Thank you for your wonderful review! We're delighted to hear that you found our hotel to be a nice place that offers the familiar comfort of a Marriott stay.Our central location aims to provide convenience for our guests, allowing easy access to both New Delhi and Agra. We're thrilled that this aspect of our location served you well during your visit.Your feedback is greatly appreciated, and we're excited about the opportunity to welcome you back for another comfortable and enjoyable stay. If there's anything specific you'd like or if we can assist with your future reservations, please don't hesitate to reach out.Warm regards,Mallika Chugh Marketing Communications

10/10 Excelente

Vivek

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Mallika Chugh Marketing Communication, el 21 dic. 2023
Dear Vivek, Thank you for taking the time to leave us such a positive rating! We're thrilled to know that you had an enjoyable experience during your stay with us. If you have any additional feedback or if there's anything specific that made your stay memorable, please feel free to share. We are always looking for ways to improve and enhance our guests' experiences. We look forward to welcoming you back in the future for another exceptional stay. Should you need any assistance with future reservations or have any special requests, please don't hesitate to reach out to us. Warm regards, Mallika Chugh Marketing Communication

10/10 Excelente

Puneet

Se hospedó 2 noches en diciembre de 2023
Respuesta de Mallika Chugh (Marketing Communications), el 12 dic. 2023
Dear Puneet, Thank you for taking the time to leave us such a positive rating! We're thrilled to know that you had an enjoyable experience during your stay with us. If you have any additional feedback or if there's anything specific that made your stay memorable, please feel free to share. We are always looking for ways to improve and enhance our guests' experiences. We look forward to welcoming you back in the future for another exceptional stay. Should you need any assistance with future reservations or have any special requests, please don't hesitate to reach out to us. Warm regards, Mallika Chugh Marketing Communication

10/10 Excelente

Yankiel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was always there for help
Se hospedó 4 noches en diciembre de 2023
Respuesta de Mallika Chugh (Marketing Communications), el 6 dic. 2023
Dear Yankiel, Thank you so much for sharing your positive experience with our staff! We're delighted to hear that our team was able to provide the assistance you needed. Our commitment is to ensure that our customers feel supported and valued, and it's great to know that we met that expectation for you. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your kind words and look forward to serving you again in the future!Warm Regards, Mallika Chugh Marketing Communications

10/10 Excelente

JINHO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mallika Chugh (Marketing Communications) , el 6 dic. 2023
Dear Jinho,Thank you so much for taking the time to share your positive rating! We're thrilled to hear that you had a great experience with us. It's always a pleasure to know that our efforts to provide excellent service are recognized and appreciated.Our team works hard to ensure our guests feel welcomed and have a memorable stay, so your feedback is truly rewarding. If there's anything specific that stood out to you or if you have any suggestions for improvement, we'd love to hear more.We appreciate your support and hope to have the pleasure of welcoming you back in the future. Safe travels and thank you for choosing us. Best regards,Mallika Chugh Marketing Communications

8/10 Bueno

Prem, Plainview

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good stay. Service during breakfast was not up to me mark, very slow and table was not clean.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mallika Chugh , el 30 nov. 2023
Dear Prem,Thank you for sharing your feedback about your recent stay with us at Courtyard By Marriott Gurugram Downtown.We're glad you had an overall good stay; however, we're sorry to hear about the challenges you faced during breakfast. Your comments regarding the slow service and unclean table have been duly noted, and we'll take immediate steps to address these concerns to ensure a more seamless experience for our guests.We appreciate your feedback, which helps us identify areas for improvement. We hope to have the chance to provide you with an enhanced experience during your next visit.Best regards,Mallika Chugh Marketing Communication

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good Hotel
Nice staff
Se hospedó 3 noches en octubre de 2023
Respuesta de Mallika Chugh , el 13 nov. 2023
Dear Anonymous, Thank you so much for taking the time to share your positive feedback about our staff! We're delighted to hear that you had a positive experience. Our team takes great pride in providing excellent service, and we appreciate your recognition. If you have any more comments or suggestions, feel free to let us know. We look forward to serving you again in the future!Warm Regards, Mallika ChughMarketing Communication

10/10 Excelente

koichi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
地下鉄の駅からも近く交通の便はよいです。 空港は混んでいなければ30分で到着します。 朝夕の混んでいる時間は45分ほどかかります。 レストラン 朝 バイキングは洋食も種類あります。       夜 ハイキングはインド料理が中心です。          洋食は少ないです。       夜洋食が良ければ注文が良いです。 ジムは器具が新しいので基本的トレーニングは可能です。ダンベルは軽量は2kgきざみ 重量は限られます。   
Se hospedó 2 noches en octubre de 2023
Respuesta de Mallika Chugh (Marketing Communications), el 27 oct. 2023
Dear Koichi,Thank you for sharing your feedback with us. We appreciate your comments about the convenient location of our hotel, which provides easy access to the subway station and the airport. We understand that travel times may vary based on the traffic, and we apologize for any inconvenience you may have faced during peak hours.We are glad to hear that you enjoyed the variety of dishes offered at our restaurant's breakfast buffet. Your feedback about the night dining options is duly noted, and we will consider ways to diversify our offerings to better cater to our guests' preferences.We are also pleased to hear that you found our gym facilities equipped with new equipment. Your input regarding the weight of the dumbbells is duly noted, and we will explore options to enhance our fitness amenities further.Thank you once again for sharing your thoughts, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Mallika ChughMarketing Communications.

8/10 Bueno

Arvind

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Mallika Chugh ( Marketing Communication), el 28 ago. 2023
Dear Arvind,Thank you so much for your positive rating! We're thrilled to see that you had a great experience with us.If you have any specific comments or feedback you'd like to share about your stay, please feel free to do so. We always appreciate hearing from our guests as it helps us improve our services.We hope to have the pleasure of welcoming you back in the near future for another fantastic stay. Until then, safe travels!Warm regards,Mallika Chugh Marketing Communication

10/10 Excelente

Yajun

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are super nice. They kindly gave me a big surprise - a birthday cake! Very thoughtful, appreciate it. Breakfast are great, good quality and good choices.
Se hospedó 5 noches en agosto de 2023
Respuesta de Mallika Chugh (Marketing Communication), el 8 ago. 2023
Dear Yajun,Thank you for sharing your wonderful experience with us. We are thrilled to hear that you had a fantastic stay and a memorable birthday celebration at our hotel.Our team takes great pride in providing exceptional service, and we are delighted that their efforts made a positive impact on your stay. We are pleased to know that the birthday cake surprise brought you joy and added a special touch to your celebration.It's wonderful to hear that you enjoyed our breakfast offerings. Our culinary team works hard to provide a variety of high-quality options, and we are glad that you found the choices to your liking.Your kind words are greatly appreciated, and they motivate us to continue delivering excellent service and thoughtful gestures to our guests.Thank you for choosing to celebrate your birthday with us. We are honored to have been a part of your special day and hope to have the opportunity to welcome you back in the future for more memorable experiences.If there is anything specific you would like to share or if you have any further suggestions, please do not hesitate to let us know. Your feedback is important to us, and we are dedicated to making improvements based on your input.Once again, thank you for your lovely review. We look forward to seeing you again soon.Warmest regards,Mallika ChughMarketing Communication

8/10 Bueno

Preshisham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en junio de 2023
Respuesta de Mallika Chugh (Marketing Communication), el 4 jul. 2023
Dear Preshisham, Thank you for sharing a positive rating. Warm Regards, Mallika Chugh

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Two-night stay on business trip
Had a two-night stay while on a business trip. The front desk and restaurant staff were friendly and helpful. The rooms were clean, comfortable, and stocked with all the essentials for a stay. Excellent breakfast buffet with a good mix of local and continental options.
Se hospedó 2 noches en junio de 2023
Respuesta de Mallika Chugh (Marketing Communications), el 30 jun. 2023
Thank you so much for an appreciative review. It is very rewarding for the team to hear a positive review. We hope to host you again with a similar pleasant stay.

8/10 Bueno

LI

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en abril de 2023
Respuesta de Mallika Chugh Marketing & Communication, el 22 may. 2023
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Excelente

Christopher, VIRGINIA BCH

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Even better since covid. Great buffet, wonderful styling, welcoming staff.
Se hospedó 5 noches en abril de 2023
Respuesta de Mallika Chugh Marketing & Communication, el 22 may. 2023
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Excelente

Shani

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good value for moeny
Good value for money. High customer service. Safe. Good package deal.
Se hospedó 3 noches en abril de 2023
Respuesta de Mallika Chugh , el 28 abr. 2023
Dear Guest, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 4 noches en abril de 2023
Respuesta de Mallika Chugh , el 28 abr. 2023
Dear Guest, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review

10/10 Excelente

Ashok

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Luxurious, opulent, all the staff very friendly & helpful , great choice in breakfast . Rooms/ bathrooms large & comfortable & well maintained. Good value in the price band
Se hospedó 4 noches en marzo de 2023
Respuesta de Mallika Chugh Marketing & Communication, el 4 abr. 2023
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

2/10 Terrible

Joyce

Se hospedó 3 noches en marzo de 2023
Respuesta de Mallika Chugh , el 28 abr. 2023
Dear Guest, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review

10/10 Excelente

Lynette

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay
Absolutely fantastic experience! Could not fault the service provided at all. Highly recommend a stay here, very centrally located too
Se hospedó 5 noches en marzo de 2023
Respuesta de Mallika Chugh Marketing & Communication, el 15 mar. 2023
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Excelente

Ankit

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent presentation. Keep it up!
Se hospedó 1 noche en marzo de 2023
Respuesta de Mallika Chugh Marketing & Communication, el 10 mar. 2023
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Excelente

Lai Yuin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel for work trips
Se hospedó 1 noche en febrero de 2023
Respuesta de Mallika Chugh , el 20 feb. 2023
Dear Guest, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best. On behalf of my entire team, I look forward to welcome you back soon. Best Regards, Mallika Chugh Marketing & Communication

8/10 Bueno

Kiran

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de Mallika Chugh Marketing & Communication, el 2 feb. 2023
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

6/10 Aceptable

Kiyoshi

Viaje de negocios
Se hospedó 2 noches en diciembre de 2022
Respuesta de Mallika Chugh Marketing & Communication, el 12 ene. 2023
Dear Guest, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best. On behalf of my entire team, I look forward to welcome you back soon. Best Regards,Mallika ChughMarketing & Communication

10/10 Excelente

Dean

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very nice and clean. The fitness center was decent and next to the good size pool. My room was service & clean daily. The breakfast had variety of selection and staff to wait for your needs. If I travel to New Delhi again I will stay at this hotel.
Respuesta de Mallika Chugh Marketing & Communication, el 25 nov. 2022
Dear Guest, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best. On behalf of my entire team, I look forward to welcome you back soon. Best Regards,Mallika ChughMarketing & Communication

2/10 Terrible

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 4 noches en octubre de 2022
Respuesta de Mallika Chugh Marketing & Communications , el 25 nov. 2022
Dear Guest, Please accept our sincere apologies for the inconvenience faced during your stay at the hotel. This is definitely not our standard and I have addressed the same with the teams concerned. As a valuable guest, I can understand your sense of frustration on not getting the services you are accustomed to. Whilst we do try and do more for all our valued guests, such feedback only means that we need to try harder. May I request you to treat this stay as an aberration from our usual standards of service and I assure you that you will see a marked change on your next visit. Regards, Mallika ChughMarketing & Communications

6/10 Aceptable

Haris

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
The property is located near Huda Metro Station in the vicinity of Sushant Lok. Its a tall brown building with glass window facade. The entrance is huge & the decor looks good. I checked in on Sunday and the lobby was quite crowded. There is just 1 person to check-in guests & it took at least 15-20 min to get checked in. Also, they didn't know its an Expedia booking, referred to it as a travel agent booking. The details were also missing from the systems - had booked a full board package but they couldn't see it in the systems, so had to show it on Expedia app to confirm. No-one at the concierge to even take the bags to the room, which was quite disappointing to see for such a hotel. The room was decent, although i had requested for a bathtub room while booking but I don't think anyone had even gone through that (again a bit disappointing). Room had a good city view but the glass was quite dirty, it would be nice if they could clean it (would look much grand). Amenities & service of the staff was excellent. The restaurant was good, staff was helpful there & the spread was decent for lunch, dinner as well as breakfast. Overall, it was an average stay & by just fixing a few things they can make the guests stay much better.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Ruth

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de Mallika Chugh , el 3 sept. 2022
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Excelente

asha

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
It is very safe for a solo traveller.
Se hospedó 7 noches en julio de 2022
Respuesta de Mallika Chugh , el 3 sept. 2022
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Excelente

Ahmad

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyed our stay
Hotel was good and room was very clean. Reception staff was very helpful, hospitable special thanks to Muskan for helping us on everything we asked and requested throughout our stay :) Overall a very worthwhile stay, enjoyed our stay.
Se hospedó 6 noches en julio de 2022

10/10 Excelente

SANTANU, KILMARNOCK

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Although I have been to Marriotts all around the world this was my first stay in this courtyard. On checking in it was noted that a bottle within my luggage during scanning was broken. The staff immediately apologised and not only they showed a gesture of goodwill by keeping a personalised sorry note with cakes in our room but also provided us with complimentary airport return shuttle and waived off a few charges. Extremely polite and well mannered staff but a few standouts were Sparsh, Vipin and Britika (may not have got names right, apologies). Breakfast was as usual excellent and overall wonderful experience.
Se hospedó 3 noches en julio de 2022
Respuesta de Mallika Chugh , el 3 sept. 2022
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

8/10 Bueno

Anand

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Mallika Chugh , el 3 sept. 2022
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Excelente

Aakash

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Nice and clean property, will book again near future.
Se hospedó 1 noche en febrero de 2022
Respuesta de Mallika Chugh , el 3 sept. 2022
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Excelente

saurabh

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staffs were extremely courteous and understanding
Se hospedó 3 noches en diciembre de 2021
Respuesta de Mallika Chugh , el 3 sept. 2022
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
very good hospitality.
Se hospedó 2 noches en diciembre de 2021

8/10 Bueno

Yohichi

Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2021

6/10 Aceptable

jag

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Front end staff was rude & unprofessional. They were demanding dinner money at the check-in time.
Se hospedó 2 noches en octubre de 2021

8/10 Bueno

Damien

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice
Very nice hotel and the staff are helpful and professional! Would recommend
Se hospedó 2 noches en septiembre de 2021

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very terrible staff and service. Especially from the kitchen. I have ever seen such Marriot
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Ravi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2021

10/10 Excelente

Ravi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2021

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Rooms are not upto the mark with regards to freshness. I had to ask the housekeeper to spray. Overall, was a good stay. Got half board with lounge access at a decent price.
Se hospedó 1 noche en marzo de 2021

10/10 Excelente

Soodhun

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Every thing goes well near hospital fortis
Se hospedó 4 noches en enero de 2021

6/10 Aceptable

Rohini

Le gustó: Limpieza
Good hotel.
Hotel was good but restaurant really needs an upgrade. Reception staff very good. Great shower. Very good bed.
Se hospedó 3 noches en enero de 2021