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Opiniones de Quality Inn & Suites Detroit Metro Airport

2.5 out of 5
Quality Inn & Suites Detroit Metro Airport
9555 Middlebelt Rd, Romulus, MI

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 182 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 203 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 196 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 175 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 245 de 1001 opiniones" "

5.8/10

Limpieza

6.8/10

Servicio y personal

5.8/10

Servicios

5.6/10

Condiciones de la propiedad

5.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Brenda

No le gustó: Limpieza y condiciones de la propiedad
Está sucio, huele mal, el personal es grosero, no tienen transporte aeropuerto hotel aeropuerto
Se hospedó 1 noche en marzo de 2024
Respuesta de CJ, el 10 abr. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

2/10 Terrible

Jose I

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
!!!
Se hospedó 1 noche en octubre de 2023
Respuesta de CJ, el 8 nov. 2023
thanks for your response. We apologize for not meeting your expectations. Please visit us when our renovations are complete

10/10 Excelente

Fredy

Viaje de negocios
Le gustó: Servicio y personal y servicios
Esta bien
Se hospedó 1 noche en octubre de 2023
Respuesta de CJ, el 30 oct. 2023
Thank you for your response

10/10 Excelente

Ma. Guadalupe, san luis de la paz

Se hospedó 1 noche en octubre de 2023
Respuesta de CJ, el 30 oct. 2023
THANK YOU FOR YOUR RESPONSEPLEASE COME BACK AND VISIT

2/10 Terrible

Martin

Se hospedó 1 noche en abril de 2023
Respuesta de CJ, el 18 abr. 2023
We apologize for not meeting your expectations. We are working diligently to make sure all guests are happy. We hope to see you in the near future to see the changes and progress we have made

6/10 Aceptable

Carlo

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Está en remodelación, por lo que actualmente no hay servicio de desayunos. El punto a favor es el transporte al aeropuerto. La limpieza es regular y mi habitación tenía problemas con las luces (aumentaban y disminuían su intensidad luminosa arbitrariamente).
Se hospedó 1 noche en abril de 2022

2/10 Terrible

Enrique

Viaje de negocios
La ropa de la cama estaba muy sucia, la habitación estaba en muy malas condiciones. El peor hotel que he tenido.
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay
Great location from DTW airport and good service from the people in front desk . Room was very comfortable. Some areas where under construction but at the end it was good to stay there .
Se hospedó 1 noche en mayo de 2021

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2021

8/10 Bueno

IVAYLO ANGELOV

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Cerca del aeropuerto.En frente de rental cars park
Hotel comodo y economico.Las hbitciones son comodas y limpias.Transporte al aeropuerto 24/7.En frente del rental cars park.Piden deposito de $100 usd por estancia.Buen lugar para descasar cerca del aeropuerto
Se hospedó 1 noche en febrero de 2021

10/10 Excelente

Cliente verificado

todo bien.. very nice staff...clean...all near Aiport
Se hospedó 2 noches en febrero de 2021

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Relación calidad precio, muy cerca al aeropuerto, incluye el desayuno, incluye el transporte al aeropuerto. Excelente para descansar durante una conexión.
Se hospedó 1 noche en enero de 2020

2/10 Terrible

Claudia

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
HORRIBLE...la habitacion muy sucia, a parte no tenia mi privacidad para hablar por mi celular ya que habia una puerta adicional dentro de mi habitacion que comunicaba con otro huesped, a parte te cobran un fee de $4.00 dolares por si dañas algo ..por favor...todo esta muy viejo y en mala condicion Ademas la persona que me llevaria al aeropuerto paso 20 minutos antes de la hora acordada...de no haber estado lista hubiera perdido mi vuelo.
Se hospedó 1 noche en diciembre de 2019

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Normal need more cleaning smell bad it dont look clean
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

frida, Miami

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tiene la dotacion comparable a un Hotel de 4 estrellas y un desayuno muy completo
Se hospedó 2 noches en julio de 2019
Respuesta de Alyssa Benton, el 14 jul. 2019
Thank you for your feedback. We truly value your opinion.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El trato de la recepcionista Kaylee. Muy grosera y sin trato a la gente
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mi vuelo se atraso, llegue a las 11:45pm aun asi la chica muy amable me hizo el check inn sin problemas
Se hospedó 1 noche en mayo de 2019
Respuesta de Alyssa Benton, el 14 jul. 2019
Thank you for staying with. Hope to see you again next time you are in the Romulus Michigan area!

4/10 Malo

Hugo, Monterrey

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel muy descuidado, sucio, te cobran por todo extra, muy mal desayuno, y no hicieron mi cuarto nunca
Se hospedó 2 noches en enero de 2019
Respuesta de Alyssa Benton, el 9 feb. 2019
Gracias por tomarse el tiempo para completar nuestra encuesta en línea. Me disculpo por cualquier inconveniente que pueda haber experimentado durante su visita. Lamentamos mucho no cumplir con sus expectativas. Por favor, permítanos redimirnos en un futuro próximo. Espero verte pronto!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2018
Respuesta de Jenn-agm, el 19 nov. 2018
Dear Valued Guest, Thank you for your feedback. We are happy to hear that we met your expectations. We do hope to see you again soon. Sincerely, Jennifer Davis Assistant General Manager

6/10 Aceptable

Christine

No le gustó: Limpieza y condiciones de la propiedad
After three years still under construction rooms are a mess, they missed my wake up call.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Martin

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was given a room that opens directly into the lobby, you could hear everyone talking outside, watching tv and checking in. The mirror was smudged everywhere. The blankets had brown/black marks covering about a 2-3 square foot area, the side table was covered in gunk and still wet, the drawer to that table was broken open, with a white grainy substance all over it. I immediately left, checked out and submitted a refund request. Don’t stay here, you will have a better experience anywhere else.
Se hospedó 1 noche en abril de 2024
Respuesta de CJ, el 15 abr. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

6/10 Aceptable

Kelsie

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Room was clean, staff was friendly and provided proper and clear information when needed. Currently in renovations and a lot of mess around the property
Se hospedó 1 noche en abril de 2024
Respuesta de CJ, el 15 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Aceptable

Katherine

Viaje en grupo
No le gustó: Servicios
The rating on the app must have been very outdated. Either the property was being renovated or condemned. The hallway carpet had cardboard and duct tape over a transition area, hallway carpet was filthy, window drape hanging off one end, shear torn, tub no finish left on it. Check in was on at a card table but staff was very friendly. They put us on a quiet floor, hate to guess what was happening elsewhere. We had no choice but to stay as late & no cancellations. Heating smelled awful so slept in clothes and was cold all night.
Se hospedó 1 noche en abril de 2024
Respuesta de CJ, el 10 abr. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

8/10 Bueno

Esteve

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No breakfast, place is not clean overall. Even if there is renovation work still they can maintain a decent level of cleanliness
Se hospedó 1 noche en marzo de 2024
Respuesta de CJ, el 10 abr. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

10/10 Excelente

Jessica

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Floors were not clean like they hadn't been swept, there was hair on the bathroom floor from previous guest. Walls are really thin, could hear the tv next to me all night long.
Se hospedó 1 noche en marzo de 2024
Respuesta de CJ, el 10 abr. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

2/10 Terrible

Tamiera

Se hospedó 1 noche en marzo de 2024
Respuesta de CJ, el 10 abr. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

10/10 Excelente

Mark

Se hospedó 2 noches en marzo de 2024
Respuesta de CJ, el 15 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Bueno

Kostyantyn

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Location and personal were good but overall condition of the facility is very poor and outdated. Located 5 min driving from airport with plenty of parking.
Se hospedó 1 noche en marzo de 2024
Respuesta de CJ, el 10 abr. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

6/10 Aceptable

Erin

It was clean but very run down.
Se hospedó 1 noche en marzo de 2024
Respuesta de CJ, el 10 mar. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

2/10 Terrible

Austin

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms being remodeled screws in floor.. supposed to be queen or king its a full size for two grown adults no breakfeast as stated
Respuesta de CJ, el 10 mar. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

2/10 Terrible

Alexis

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Discourteous front desk. I called prior to arrival asking to confirm free breakfast, and they said yes, it was offered. I show up, and the hotel is completely out of operation - half the rooms are being renovated, there is no breakfast, trash everywhere Dirty walls. No blankets in rooms
Se hospedó 1 noche en febrero de 2024
Respuesta de CJ, el 8 mar. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

4/10 Malo

Marci

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They asked for a $120 deposit in cash for incidentals. We would not have chosen this property if we had known that this would be the case.
Se hospedó 1 noche en febrero de 2024
Respuesta de CJ, el 28 feb. 2024
HELLO BAND GOOD MORNING. WE HAVE A DEPOSIT NO MATTER WHO YOU BOOK THROUGH. ON 3RD IT ALSO STATES THERE IS A 250 DEP FOR INCIDENTALS. WE ONLY CHARGE 100 AT THE HOTEL. THE 4 IS A SERVICE CHARGE FOR THIS AIRPORT PROPERTY. ITS ALWAYS BEST TO CALL THE HOTEL FIRST BEFORE GOING 3RD PARTY. TALKED TO MR HOLMES, PRETTY COOL UNDERSTANDING GUY. YOU HAVE AN AWESOME DAY AS WE WILL DO THE SAME

10/10 Excelente

Juanita Maria

Le gustó: Servicio y personal
It's was good
Se hospedó 2 noches en febrero de 2024
Respuesta de CJ, el 28 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Ali

No le gustó: Limpieza, servicio y personal, servicios
I had to leave right away the had construction all over the place, and the entire budling full of colorx smell.
Se hospedó 2 noches en febrero de 2024
Respuesta de CJ, el 28 feb. 2024
We are under construction and making the hotel better ever day. Please come see our newly remodeling Quality Inn in the future

4/10 Malo

Jeanne

No le gustó: Limpieza, servicios, condiciones de la propiedad
Terrible experience. Loud, dirty, no breakfast though it was advertised. Front desk staff were very nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de CJ, el 19 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excelente

Terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like this hotel cause it's reasonable and I use there shuttle bus to get to hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de CJ, el 19 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Suryakiran Reddy

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Poor customer service
Se hospedó 2 noches en febrero de 2024
Respuesta de CJ, el 9 feb. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

2/10 Terrible

Nameer

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s the worst experience ever.
Se hospedó 1 noche en febrero de 2024
Respuesta de CJ, el 7 feb. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites-Romulus strive to ensure each and every guest has an enjoyable experience while staying with us. We certainly apologize for failing to meet your expectations. We are working diligently daily to make each and every guest has an enjoyable stay.

8/10 Bueno

Diane

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de CJ, el 3 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excelente

Rahmana

Se hospedó 7 noches en enero de 2024
Respuesta de CJ, el 10 abr. 2024
thanks

2/10 Terrible

Deepak

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de CJ, el 29 ene. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

10/10 Excelente

Angela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There still doing some remodeling but it's quiet and peaceful.
Se hospedó 1 noche en enero de 2024
Respuesta de CJ, el 29 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Bueno

greg

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
Under construction
Se hospedó 1 noche en enero de 2024
Respuesta de CJ, el 29 ene. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

10/10 Excelente

Angela

Viaje en pareja
Le gustó: Servicio y personal y servicios
It's a nice cozy secret getaway
Se hospedó 2 noches en enero de 2024
Respuesta de CJ, el 29 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Aceptable

Rebecca

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Front counter staff not very good with hospitality. Tvending machines in the lobby that they don't want to give change for. Breakfast finishes at nine a m
Se hospedó 1 noche en enero de 2024
Respuesta de CJ, el 29 ene. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

2/10 Terrible

Laura

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They “upgraded” me to a suite. It was dirty, smelly, ceiling cracked and water stains everywhere. Looked like everything was from a second hand store (maybe 3rd) needs to be sanitized or condemned. Slept in my clothes, shower was falling apart. Only reason I stayed was exhausted from my flights(2) rescheduled over a few days and was sick. Lighting was dim at best (probably trying to conceal state of room) carpet worn thin. Holes in walls everywhere, tub was really bad, toilet paper roll holder was broken so it kept falling off. Don’t book this place.
Se hospedó 1 noche en enero de 2024
Respuesta de CJ, el 29 ene. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

10/10 Excelente

Dominique

Se hospedó 4 noches en enero de 2024
Respuesta de CJ, el 31 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Aceptable

Jeffery A

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
This property looked to be undergoing renovation, and, boy, does it ever need them. The reception desk was a basically makeshift area of folding tables with a computer, tablet and credit card reader. That said, the staff was friendly and efficient, both upon check in and out. Inside the room, it was clean and free of signs of bedbugs, which I check immediately upon ebtwring any hotel room. It smelled pleasantly clean inside and all was tidy. The mattress seems to have been around since the 1990's, as did all the furniture and drapery. Everything was badly worn, from walls to seating. But it was clean! I booked the King Suite with Jetted Tub. This one is a throwback, for sure! It worked well enough and I thoroughly enjoyed it. In summary, this is not a "Nice" hotel. It's old and worn. But it was clean enough, and the price is reasonable for the older and worn amenities at the property. I would definitely book again if the prices stay low, or if they renovate and don't jack the prices up too much.
Se hospedó 1 noche en enero de 2024
Respuesta de CJ, el 29 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Malo

Charles

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The staff was very friendly and parking long-term on site was very convenient and affordable, as well as the free shuttle service. But, the hotel is very dirty and partially under construction. We had kids running around over our heads ALL night and therefore couldn't sleep.
Se hospedó 1 noche en enero de 2024
Respuesta de CJ, el 29 ene. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.

6/10 Aceptable

Car

Se hospedó 1 noche en enero de 2024
Respuesta de CJ, el 21 ene. 2024
On behalf of our entire team we thank you for taking the time to give us your valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest is 100% satisfied upon checking out. We certainly apologize for failing to meet your expectations. We will be using your feedback as a teachable moment to better serve our guests. We do hope you choose to stay with us again for another opportunity to showcase our property to you.