Hello CYNTHIA ELIZABETH HERNANDEZ,Gracias por compartir tu experiencia con nosotros. Nos complace saber que disfrutaste de nuestra conveniente ubicación cerca de tiendas y restaurantes. Sin embargo, lamentamos escuchar sobre el ruido del extractor en la regadera. Valoramos tus comentarios y los compartiremos con nuestro equipo de mantenimiento para tomar las medidas necesarias. Esperamos poder recibirte nuevamente en el futuro para brindarte una estadía aún mejor.

Hello Lorena, Know that your voice is of tremendous importance to us and we value your comments about our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

Hello Janet,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

Hi Janet,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Arnulfo,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

Hello Guadalupe, Thank you for your review and comments regarding our hotel. I hope that we will impress you with exemplary service during future visits.

Hello Victor, Thank you for your valuable opinion regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

Dear Guest, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

Hello Carlos, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We appreciate you taking the time to share your experience.

Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

Thank you for sharing this honest review and feedback about our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

Thank you for your review and comments regarding our hotel. We hope to someday have another opportunity to host your stay.

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

On behalf of our entire staff thank you for staying with us and for rating your stay.

Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

Dear Luis, Thank you for staying here with us. I am glad that we earned your positive feedback score following your stay. We hope to see you again soon. I regret that you had difficulty due to traffic. Kind regards.

Dear Juan, We are pleased to discover that you gave us a perfect rating and for recommending our hotel to other guests. I'm sure our entire team is happy that we were able to impress you during your stay here at Best Western Diamond Bar Hotel & Suites. We would love to accommodate you again. Take care!

Hello Anna Maria, Thank you for your feedback. I am happy to hear that you had a good experience during your visit at our hotel. I apologize however that the pool, was not available during your visit due to maintenance. Rest assured that your next stay will be a better, more enjoyable experience. Hola Anna Maria, Gracias por tus comentarios. Estoy feliz de saber que has tenido una buena experiencia durante su visita a nuestro hotel. Pido disculpas sin embargo, que la piscina, no estaba disponible durante su visita debido a mantenimiento. Tenga la seguridad de que su próxima estancia será una mejor, la experiencia más agradable.

Hello Gang,We appreciate your taking the time to share your feedback with us. We are thrilled to hear that you found our location convenient for your stay. Thank you for choosing our hotel, and we hope to welcome you back in the future for another enjoyable visit.

Hello Robin,We're excited to hear you had a fantastic stay with us! We look forward to welcoming you back soon.

Hello Michel,We're thrilled to hear you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.

Hello Vanessa, We regret to hear that your experience did not meet your expectations. Please feel free to reach out to us with any feedback you may have so we can address any issues. We value your input and hope to welcome you back for an improved stay.

Hello Vanessa,We're delighted to hear you had a positive experience during your stay with us, especially with our friendly staff. We look forward to welcoming you back soon to create more great memories together.

Hello J,We are pleased to hear you enjoyed the cleanliness of your room and our ample parking facilities. It's great that you found our location convenient for your stay. Your satisfaction is important to us and we appreciate your feedback.

Hello Orretha,Thank you for choosing to stay with us! We are delighted to hear that you had an excellent experience during your time at our hotel. We look forward to welcoming you back on your next visit.

Hello Annie Lynne,We are sorry to hear that you were bothered by the AC noise and proximity to the freeway during your stay. We value your feedback and will share your comments with our team for further review and improvement. Your comfort is important to us, and we aim to make every guest experience positive. Thank you for bringing this to our attention.

Hello Perla,We appreciate you choosing our hotel for your stay. Should you have any feedback to share, please don't hesitate to reach out to us so we can address any concerns. We hope to welcome you back in the future for an improved experience.

Hello Carla, We're sorry to hear about your experience. Your feedback is important, and we encourage you to reach out to the management team directly to address any concerns regarding the area's safety. Your safety and comfort are our top priorities, and we appreciate you bringing this to our attention.

Hello Raul,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

Hello Lita,We are thrilled to hear that you enjoyed our convenient location! We look forward to welcoming you back on your next visit to the area.

Hello Hong,Thank you for sharing your feedback on our hardwood floors. We regret to hear about the noise disturbance from the nearby highway; we recommend next time considering a room located away from the highway for a more peaceful stay.

Hello Troy,We appreciate you choosing to stay with us. Should you have any feedback to share, please don't hesitate to reach out to us so we can address any concerns you may have had during your stay. We hope to welcome you back and provide an improved experience next time.

Hello Florence,Thank you for recognizing our excellent customer service! We appreciate your recommendation and hope to welcome your family in the future for an enjoyable stay.

Hello samuel,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our hotel to be of excellent quality, with a quiet and clean room. It's wonderful that you enjoyed the updated style and that the jacuzzi was in working order and heated. We truly appreciate your feedback and hope to welcome you back in the future.

Hello Rosalia, We apologize for any inconvenience you experienced during your stay. At our hotel, we prioritize cleanliness and prompt service. We encourage guests to bring any concerns to our attention immediately to ensure a comfortable stay. We appreciate your feedback and will address these issues with our team. Please let us know if there is anything else we can assist you with.

Hello Larry, Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you experienced during the check-in process and with the hot water in the morning. We understand the importance of a seamless check-in experience, and we will take your comments into consideration to improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

Hello Mekayla,We are sorry to hear about your experience with our front desk clerk. We strive to provide exceptional service to all our guests and we apologize for any inconvenience caused. Your feedback is important to us and we will address this issue internally to ensure it doesn't happen again. Thank you for bringing it to our attention.

Hello KAREN,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the comfortable bed and the delicious scrambled eggs during breakfast. We apologize for any inconvenience caused by the temperature controls in your room; we will make a note of this for future improvements. It's wonderful to know that you would consider staying with us again and we hope you get the opportunity to enjoy the swimming pool and jacuzzi next time.

Hello Steve,We're sorry to hear that your recent stay with us wasn't up to your expectations. We would appreciate if you could reach out to us directly to provide more details about your experience, so we can address any issues you may have encountered. We value your feedback and want to ensure that we improve our services for all our guests. Please contact us at your earliest convenience.

Hello Carmen,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are glad to hear that you had an enjoyable experience. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

Hello Gloria,Thank you for taking the time to leave us a review! We're glad to hear that you found our hotel to be clean. We strive to maintain a high level of cleanliness and hygiene for our guests' comfort. We appreciate your feedback and hope to welcome you back in the future.

Hello Emma,Thank you for your kind words regarding the cleanliness of your room. We strive to provide exceptional service and it's rewarding to know that we met your expectations. We appreciate your feedback and hope to welcome you back in the future.

Dear Guest,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a wonderful experience. If you have any further feedback or need assistance with future reservations, please don't hesitate to reach out to us directly. We look forward to welcoming you again soon!