Where to begin...we walked into a very loud lobby because there was a wedding. Both days we were there, the lobby is extremely loud because of the location of their event area. No relaxing in the lobby will occur. Our rooms were not ready. After a very long day of travel, we had to wait for an hour for a room. There was a room for our friends, however they entered their room to find someone else's luggage still in the room. So back to the waiting in the lobby while the manager figured things out. The shower leaked all over the floor, and it was clearly an old leak, because there was mold in the floor tile grout, around the shower and water damage to the wood bathroom door. We went through many towels on the floor to avoid slipping. We had to request towels and toilet paper on 2/3 days we stayed there. The outside facilities & event facilities seem to get the attention, they are beautiful, but the rooms were small, with no space for luggage. There was no drawers or closets. We had to live out of our luggage and push under a desk and balanced on a small table. My friend's room did have plenty of luggage space, so I guess we were unlucky. The manager did reach out to me via text and said she would contact me to discuss my concerns further, but as of yet, nothing further. We stayed in 3 different hotels during this trip, and this was the worst one by far. At least it wasn't too expensive on Expedia.