Las evaluaciones están basadas en 1,691 reseñas verificadas

3.8 de 5
76% de huéspedes lo recomiendan
4.1 Limpieza de las habitaciones
4.0 Servicio y personal
3.8 Comodidad de las habitaciones
3.8 Estado del hotel (en general)
Reseñas verificadas de Expedia
4 de 5
por un cliente verificado

Publicado el 12/05/2019
La limpieza del cuarto y todas sus areas son muy buenas
5 de 5
por un cliente verificado

Publicado el 7/04/2019 en Hotels
Comentario de Gerencia del hotel
14/04/2019 por Laura Chavez, Gerencia del hotel
Thank you for the 5 stars! Laura Chavez Assistant Front Office Manager
5 de 5
por un cliente verificado

Publicado el 19/12/2018
Comentario de Gerencia del hotel
7/01/2019 por Jordan Stone, Gerencia del hotel
Thank you for leaving us an amazing Rating!
3 de 5
por un cliente verificado

Publicado el 2/12/2018
Excelente ubicación, staff muy amable. Los elevadores en muy malas condiciones al igual que los pasillos a las habitaciones
4 de 5
Se recomienda
para Todos
por un cliente verificado de Mexico

Dissapointed with the security personal

Publicado el 7/09/2018
Pros: Location, design.
Contras: Service and attitude.
I would like to complain about the attitude of the people who give you access to the roof. I was staying with my son for a week in the hotel and everything was going ok until Saturday in the evening.My son is 22 years old, we were leaving the hotel on sunday and we hadn´t have the opportunity to go to the terrace to have a drink.We decided to go on saturday, before we had to leave the hotel, and our surprise was that the people of security didn´t let he in, despite he had his ID from Mexico because they decided it wasn´t an official document. i told them he had his passport at home, he studies architecture in sci arc and he was staying those days with me at the hotel. I was very upset because his official mexican ID was original.I didn´t like neither the attitude of the people at the entrance nor the way we were treated. It´s a shame because the terrace was one of the amenities I would like to see, so next time I go back to LA i will stay at the ACE HOTEL were i have never had any problem each time I go to to the terrace to have a drink
2 de 5
por un cliente verificado

Publicado el 19/08/2018
Had the worst stay at the hotel. Cleanliness is not their strong suit. Hotel personnel is overwhealmed by the art show and don’t pay enough attention to actual paying guests. Not enough service quality for the price paid.
4 de 5
por Leonardo

Cool

Publicado el 11/12/2017 en Hotels
Muy bien
5 de 5
por un cliente verificado

Publicado el 11/12/2017 en Hotels
Excelente ubicación, muy buen servicio
4 de 5
por Carlos de Chile

Buen hotel

Publicado el 23/07/2016 en Hotels
Muy buen hotel, destaco la ubicacion cerca de la estacion de metro, wiffi gratis y su terraza para descansar
5 de 5
por Jose F de Mexico City

Great spot

Publicado el 9/12/2015 en Hotels
Great spot to be around Downtown LA! Don't miss the chance to drop in the terrace.