Vista frontal de la propiedad

Opiniones de Blackwell Grange Hotel

3 out of 5
Blackwell Grange Hotel
Blackwell Grange, Darlington, England

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 194 de 498 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 168 de 498 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 95 de 498 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 498 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 498 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

8.4/10

Servicios

7.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Le gustó: Condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en julio de 2017

8/10 Bueno

diane, Middlesbrough

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent for a short stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservations, el 29 mar. 2024
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10/10 Excelente

Barry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel has a wonderful character, and the rooms are of a good size and well presented. The staff were excellent, across all aspects of the hotel. We were part of an event function in the evening and the food was outstanding - the best lamb shanks we have ever had! We could not fault our stay at all. We will definitely be using this hotel again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservations, el 11 mar. 2024
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8/10 Bueno

Phil

Le gustó: Servicio y personal
Limited breakfast options ie £12.50 and I’m not much of a breakfast chap And I was a short stay turnaround guest So unable to use gym could this be reflected in room price???
Se hospedó 1 noche en febrero de 2024
Respuesta de Reservations, el 4 mar. 2024
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10/10 Excelente

rebecca

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely hotel we stayed very last minute and the service was great all round
Se hospedó 1 noche en febrero de 2024
Respuesta de Reservations, el 28 feb. 2024
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6/10 Aceptable

Mir MD Nazrul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Reservations, el 12 feb. 2024
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8/10 Bueno

Donna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Property was clean and room small but tidy and well equipped other than there being no sockets on the side of the room where the bed was. Staff very friendly and premises lovely inside. Definitely would stay again.
Se hospedó 1 noche en enero de 2024
Respuesta de Reservations, el 29 ene. 2024
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8/10 Bueno

NICOLA

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking was really good.
Se hospedó 1 noche en enero de 2024
Respuesta de Reservations, el 24 ene. 2024
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10/10 Excelente

Joshua

Se hospedó 3 noches en enero de 2024
Respuesta de Reservations, el 22 ene. 2024
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10/10 Excelente

Imogen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay in lovely hotel
Se hospedó 3 noches en enero de 2024
Respuesta de Reservations, el 8 ene. 2024
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10/10 Excelente

Cormac

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Good value for money
Se hospedó 1 noche en enero de 2024
Respuesta de Reservations, el 8 ene. 2024
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10/10 Excelente

Carl, Middlesbrough

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect stay as always
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservations, el 8 ene. 2024
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10/10 Excelente

June

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Recommend. Lovely place to sray
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservations, el 8 ene. 2024
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8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel is ideal to stay at when watching Darlington FC play.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations, el 8 ene. 2024
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10/10 Excelente

Danyelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations, el 15 nov. 2023
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10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient to watch Darlington FC beat the Welsh from Chester. Nuce short walk to the ground. Staff always pleasant and efficient. Poppies for sale on front desk very good.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations, el 13 nov. 2023
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8/10 Bueno

Louie

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations, el 13 nov. 2023
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8/10 Bueno

Courtney

Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations, el 9 nov. 2023
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8/10 Bueno

Antony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations, el 9 nov. 2023
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10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff and food were excellent throughout our 2 night stay
Se hospedó 2 noches en noviembre de 2023
Respuesta de Reservations, el 7 nov. 2023
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10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
easy to find, excellent location , smashing staff, excellent food. Had a great time. Recommended.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Reservations, el 7 nov. 2023
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8/10 Bueno

Debra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not the best stay I've ever had
We have stayed at the Blackwell Grange many times and we are aware that there are often events taking place. However, on our recent stay there was a wedding and therefore loud music which finished at a reasonable hour (midnight) BUT underneath our room window people congregated to smoke and carry on the party whilst outside. The noise, the smoke, the volume and the language meant we had to close to window to try and block the noise and smoke but the noise was louder than we had thought and could still be heard above the TV we had on in the room. This happened several times during the evening/night. The party then appeared to move to the corridor outside our room and at this point it was already the early hours of Sunday morning. It wasn't the most pleasant stay I have had. This will not put us off staying again as the hotel and staff etc is lovely. It would just seem that a dedicated smoking area should be available somewhere away from weary travellers!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations, el 6 nov. 2023
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8/10 Bueno

David

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations, el 7 nov. 2023
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8/10 Bueno

J G

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Another Night Away
3rd or 4th visit to this hotel. Never let’s me down.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 6 nov. 2023
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10/10 Excelente

jacqueline

Se hospedó 1 noche en octubre de 2023
Respuesta de Reservations, el 27 nov. 2023
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8/10 Bueno

Dominique

Le gustó: Limpieza y servicio y personal
Lovely hotel, staff were very accommodating and helpful, rooms were a little run down and tired.
Se hospedó 2 noches en octubre de 2023
Respuesta de Reservations, el 23 oct. 2023
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10/10 Excelente

Harry

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly Darlington
Lovely hotel, nice setting, friendly staff and a good gym!
Se hospedó 1 noche en octubre de 2023
Respuesta de Reservations, el 10 oct. 2023
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10/10 Excelente

Mr Donald

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good for second stay at this property. Also enjoyed half price golf at the same name course nearby. Only issue this time was snoring heard from next room!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 9 oct. 2023
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8/10 Bueno

Graeme

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Lovely hotel.
The hotel was lovely not what we expected at all. The reception staff were not very friendly at all but the rest of the staff were nice. Breakfast was good and had a nice selection of food .
Se hospedó 2 noches en octubre de 2023
Respuesta de Reservations, el 9 oct. 2023
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10/10 Excelente

Terence

Se hospedó 1 noche en octubre de 2023
Respuesta de Reservations, el 23 oct. 2023
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10/10 Excelente

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
staff very friendly and helpful only problem booked a wake up call, never happened.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 2 oct. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Managing with a wheelchaired partner
The accessible room was excellent with wet room and a sitting area, as with many hotels there wasn't a hook to hang a dressing gown in the wet room. Reception said they had received this comment and will pass it on as it appears a regular comment. Staff and other visitors very supportive helping when needed with wheeling my wife through doors and in the dining area.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 25 sept. 2023
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6/10 Aceptable

John

Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 20 sept. 2023
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8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 18 sept. 2023
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6/10 Aceptable

David

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Don't be disabled.
There was only parking available at the back, in the disabled on the first day, which meant a long walk to find my room. On the second day EVERY place for parking was taken. I was told to park at the front of the hotel. Thankfully as i did not have SO far rom my room. There is no consideration for disabled in the Hotel.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 18 sept. 2023
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10/10 Excelente

Carl, Middlesbrough

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 18 sept. 2023
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10/10 Excelente

Jamie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 18 sept. 2023
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6/10 Aceptable

Susan

No le gustó: Servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 18 sept. 2023
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8/10 Bueno

Adrian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Reservations, el 14 sept. 2023
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4/10 Malo

Jeremy

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Room felt cold and damp.
I'd really like to give the Blackwell Grange a decent rating as it's a good location, there's plenty of parking, the staff are friendly, the bar is good and the restaurant (for breakfast) also good. It's also very good value for money. However, we just did not feel comfortable in our room (room 124 in the North Wing). The room is dark and feels cold. However the worst part is that the room feels permanently damp. Housekeeping mop the floor everyday and it takes hours to dry (it's so bad my wife spent 20 mins with the hairdryer drying it off one day), the towels in the bathroom never dry and your fresh clothes feel cold and damp when putting them on. We thought we may have been imaging this but the fact that our dirty laundry was all damp when we got home really makes us think that something is wrong. The room probably needs a good airing (difficult for a ground floor room with no safe to keep valuables in) and less mopping of the floor. A shame really as we liked everything else. We would return but would not want a ground floor room in the North Wing.
Se hospedó 4 noches en agosto de 2023
Respuesta de Reservations, el 28 ago. 2023
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10/10 Excelente

pauline

Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 28 ago. 2023
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6/10 Aceptable

Sharon

Le gustó: Limpieza
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 22 ago. 2023
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8/10 Bueno

Pierre

Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 18 ago. 2023
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10/10 Excelente

Gail

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly recommended for a comfortable weekend away.
My husband and I booked into the hotel for our anniversary weekend. From arrival, to departure, the service was great and the staff very friendly. We had no issues, and felt relaxed and comfortable throughout our 3 night stay.
Se hospedó 3 noches en agosto de 2023
Respuesta de Reservations, el 17 ago. 2023
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10/10 Excelente

James

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 14 ago. 2023
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8/10 Bueno

Kerry

Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 14 ago. 2023
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8/10 Bueno

Ann

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the building and the grounds thought the breakfast a little expensive . The last night was spoilt by children running up and down the corridor slamming doors.
Se hospedó 3 noches en agosto de 2023
Respuesta de Reservations, el 9 ago. 2023
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8/10 Bueno

Nicholas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Reservations, el 8 ago. 2023
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10/10 Excelente

J

Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 13 sept. 2023
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10/10 Excelente

NICOLA

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff very helpful and friendly.
Se hospedó 1 noche en julio de 2023
Respuesta de Reservations, el 21 jul. 2023
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