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Opiniones de Boship Lions Farm Hotel, Sure Hotel Collection by Best Western

3 out of 5

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 95 de 405 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 143 de 405 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 91 de 405 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 46 de 405 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 30 de 405 opiniones" "

7.6/10

Limpieza

7.8/10

Servicio y personal

7.4/10

Servicios

6.6/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

JAVIER MURCIANO

Viaje familiar
Instalaciones antiguas pero bonitas. Parking independiente para cada habitacion.
Se hospedó 2 noches en agosto de 2022

2/10 Terrible

Chris

Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Victoria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service
Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Dawn

Viaje en pareja
Le gustó: Servicio y personal y servicios
This hotel is very quirky which we loved as gave it personality and a non-corporate feel. It’s in the process of refurbishment and once this has been completed will be lovely - needs tlc in some areas but have no doubt that they will get there and it will be great. Our room was big and nicely decorated (despite cracks in the ceiling) although the bathroom layout wasn’t the best but it had a lovely big walk in shower and all worked. The grounds are stunning and the quirkiness continues outside with the large animal statues dotted around and Oscar the Ostrich and his pals out the back which was unexpected but a fun touch. All of the staff were really welcoming and friendly and couldn’t do enough for you. The only negative we found was the lack of attention to the condiments offered in the room as we had to keep asking for this to be restocked but am sure this was probably due to the current staffing problems in the hospitality sector and was just a slight niggle in an overall good 3 night stay as this lovely hotel. If you are expecting perfection then this isn’t for you but if you want friendly and quirky (and like gold) this is just the place and I could imagine some great functions taking place here 😊
Se hospedó 3 noches en octubre de 2022

8/10 Bueno

Richard

Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Michael

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Janice

Se hospedó 2 noches en septiembre de 2022

4/10 Malo

Dan

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Could do better
Family garden room doesnt have curtains, so we woke when the sun rose. Room was dusty, cobweb above the wardrobe and there was no ability to turn on heating in the room. Room got cold overnight and no blanket. Shower cubicle leaked and didnt drain at all well
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Rafael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, peaceful and historical
Se hospedó 6 noches en septiembre de 2022

10/10 Excelente

Daniel

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would have been perfect is the restaurant would have been open
Se hospedó 1 noche en agosto de 2022
Respuesta de Stuart , el 2 sept. 2022
Hi Janet,Thank you very much for your feedback!No one is more disappointed than myself that we are unable to have our restaurant open 7 days a week for Breakfast, Lunch, Afternoon Teas & Dinner. Sadly like many other hotels & restaurants we have had to limit our offering due to the country wide recruitment crisis. We have ensured that this is on our website, facebook page as well as automatic messages sent to all new bookings to ensure our guests are kept informed.We also have a list of local restaurants and take aways that we hand out on check in.We hope that we will be back to full strength soon.Many thanks Stuart ReedGeneral Manager

4/10 Malo

Libby jo

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
I felt so unsafe being a guest at this hotel with one window and the exit being 3 hallways then down the stairs . I could not escape if I needed too .
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Gillian

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantasic property with amazing decor. Went with 6 year old Grandaughter and she loved the big golden lion in reception and enjoyed running around the vast grounds. There are ostrich and ducks to see. Lovely water displays and fish to see. The breakfast was plentiful, continental and freshly cooked full English , you order exactly what you wish. We were so full up that we didn’t need to eat again till the afternoon. Will definetly come again, value for money. And must not forget to mention the great friendly staff. Nothing was too much trouble. Thank you
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

INDIKA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family stay
Very helpful staff and Hotel is maintained to a very good condition with amazing outdoor areas with beautiful garden water features. Kids loved the outdoor environment unfortunately pool and restaurant was closed due to staffing and maintenance which was informed to us in advanced. I would definitely book again if we’re visiting the area.
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Kevin

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
in need of modernisation
Very dated. Equipment in the room was very old and not PAT tested. The wifi dropped out multiple times. The walls were thin enough that I could hear another resident snoring. The wholes place lacked investment and modernisation. The bathrooms have been updated. Annoyingly it wasn't until after booking that they highlighted the swimming pool being closed, the restaurant not serving evening food and only a continental breakfast.
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
The staff were really helpful and friendly but there was just not enough of them. The kitchen was closed so no evening meal available and breakfast didn't open until late so no chance of getting breakfast before leaving in a morning and no alternative offered.
Se hospedó 4 noches en agosto de 2022

10/10 Excelente

Matthew

Se hospedó 4 noches en agosto de 2022

8/10 Bueno

George

Le gustó: Limpieza y servicios
Quite and peaceful.
Se hospedó 2 noches en julio de 2022

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Quirky Hotel
We had a two night stay recently in this very quirky hotel. Unfortunately the hotel had been shut for a few days prior to our arrival, and was having issues with staff shortages. All the staff were very pleasant and helpful, and we were pleased to see that you employed people with learning difficulties. The room had recently been refurbished, and was large as was the kingsize bed. However the bathroom was beautiful but tiny. The shower was tricky to use. Food was good but with limited choice of evening meals. Breakfast was good.The hotel grounds were massive and beautifully kept. Do go and see Oscar the Ostrich !!
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Brian

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Joe

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

i

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Ellen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff really go the extra mile!
Very interesting decor - a golden horse in the entrance! Incredibly friendly staff. I stayed with my two children and they had an amazing time playing tennis and looking at the lama's and emu's.
Se hospedó 3 noches en abril de 2022

10/10 Excelente

Anthony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The, staff and service were excellent, food fantastic, highly recommended the crumble and custard. Beautiful hotel surroundings
Se hospedó 3 noches en abril de 2022

10/10 Excelente

Laura

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed as 2 adults and 2 children. We all had a lovely time. The room was clean and tidy, the hotel is large with lots of unique things to see in the grounds, including fish, a friendly ostrich called Oscar and some other large birds too. Staff could not do enough for us and went above and brleyobd to keep the kids entertained. It really was a lovely visit. We will be coming back once the pool opens in a month or so. We also drove to the seafront in Eastbourne one day and headed to Eastbourne to the Aquarium another day - there are lots of local things to do too.
Se hospedó 1 noche en abril de 2022

4/10 Malo

Chloe

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
It's a no from me
The TV in my room didn't work, and the carpet had clearly not been hoovered and had brown hair all over it...
Se hospedó 1 noche en marzo de 2020
Respuesta de Stuart - General Manager , el 6 abr. 2020
Dear Chloe, Thank you for your feedback. I am sorry we didn't get it right on your stay. Can I ask which room you stayed in so I can investigate? Many thanks

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza y servicios
no draught beer. not much choice on menu but a nice breakfast
Se hospedó 1 noche en marzo de 2020
Respuesta de Stuart - General Manager , el 6 abr. 2020
Thank you for your feedback. I have recently taken over the hotel and when the hotel is quiet such as Jan, Feb & some of March I have to make the difficult choice to not offer draught because of the shelf life of the product and not being able to sell it all. I anticipate after I have settled in that moving forward we will always have enough business in to justify having all products available. I have also taken on a new head chef who is reviewing all of the food offerings within the hotel. I do hope we get the chance to welcome you back to the Boship! Many thanks

10/10 Excelente

Philip

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
first choice fior me
Always try to stay here now.
Se hospedó 1 noche en marzo de 2020
Respuesta de Stuart , el 6 abr. 2020
Thank you very much for the 10 out of 10!!

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2020
Respuesta de Stuart, el 6 abr. 2020
Thank you very much for the 8 out of 10!

8/10 Bueno

Jill Tom

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly environment and helpful staff. Easily found, in good weather one can enjoy the well kept grounds
Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great value , Excellent facilities , Superb grounds ample free parking ,lovely staff, good menu , quaint bar area , close to lovely coast line and picturesque villages and historic towns
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

TUDOR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My partner and I had a great stay ! The Room was clean and staff were friendly. We spent the evening in the lounge / bar area here the member of staff (Scott) was a great host .
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We liked all of the place. We always stay in the court yard which is lovely. Nice warm feel about the lion hotel. It’s our 3rd year in a row now . We always come for my Husbands birthday 23 Jan. will be back next year. X❤️X❤️
Se hospedó 3 noches en enero de 2020

10/10 Excelente

Anne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hannah the Aussie angel
Brilliant! What a great place. Hannah and the rest of the team made our stay extra special. They work so hard! We'll definitely be back
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The hotel was very pleasant but had a tired feeling Loved the fire on the bar when lit
Se hospedó 2 noches en enero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Top value stay
Very good value stay in new room with generous breakfast. Only minor problem was lack of hairdryer and tired towels. Far preferable stay than travel lodge opposite.
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2019

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Plumbing was noisy. Heating control not working. Nice breakfast
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely friendly staff great atmosphere and good breakfast. Comfy room and very clean nice shower too. Will stay again
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Warm welcome , good atmosphere and full of charm. Room allocated was lovely & very comfortable. Breakfast choice very good. Receptionist Hannah very friendly & helpful good asset.
Se hospedó 3 noches en diciembre de 2019

6/10 Aceptable

Laura

No le gustó: Comodidad de las habitaciones
Disappointing
The blind in the bedroom was so thin and cheap it let in so much light and so was difficult to get to sleep, didn't help with an outside light shining through the window as well!. The shower did not stay on its cradle so had to hold it when showering. Breakfast nothing special - not much choice
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

MARGARET

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
home from home
Felt welcome from the moment we arrived until we left, good as gold
Se hospedó 4 noches en noviembre de 2019

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Hotel
Great place to stay lovely breakfast
Se hospedó 4 noches en noviembre de 2019

10/10 Excelente

Kath

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Visiting family inEast Sussex
This is my 2nd stay at this hotel. Would definitely recommend it. Rooms good and clean. Breakfast more than adequate. Fair price for accommodation. Will continue to use it. Only downfall is they are unable to take dogs - understandable with the wildlife on site but perhaps a restricted area set aside for visitors with pets could be considered.
Se hospedó 1 noche en octubre de 2019

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal
We have stayed here before and the rooms are being updated, although they are not all finished. The surrounding grounds are fantastic but need more upkeep. This has the potential to be a really great hotel with a bit more care. The staff are excellent, very helpful and attentive but they’re run off their feet so definitely more staff are needed.
Se hospedó 2 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
we enjoyed breakfast with a view and a walk on the grounds around the hotel.We had a heating problem: from very cold to boiling hot! Very nice lady at check in, very helpful.
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Breakfast was chaos. Sadly 2nd large family event in 18months with same issue, lack of food, totally disorganised, insufficient staff for numbers booked in for breakfast.
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

PAUL

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2019

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I need more space to tell you just how bad this was over the four nights that we were there. In that time we had to change rooms and had our room serviced only once. If you send me an address I will send you the letter of complaint I have sent to the Manager at the Boship.
Se hospedó 4 noches en octubre de 2019