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Opiniones de High Desert Inn

3 out of 5
High Desert Inn
3015 E Idaho St, Elko, NV

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 84 de 475 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 170 de 475 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 118 de 475 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 70 de 475 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 33 de 475 opiniones" "

7.0/10

Limpieza

7.4/10

Servicio y personal

7.6/10

Servicios

6.4/10

Condiciones de la propiedad

Opiniones

8/10 Bueno

Tito

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Se hospedó 7 noches en enero de 2019
Respuesta de front desk, el 12 feb. 2019
Thank you for staying with us -we appreciate your business.

8/10 Bueno

Yon, Peruano

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien me gusto y Grasias

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en marzo de 2020

2/10 Terrible

Brenda, Elko Nv

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It smelled in the room the tub was dirty the wallpaper was all peeling off the beds had white flakes all over the walls were bad
Se hospedó 1 noche en febrero de 2020

6/10 Aceptable

Palmer

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The first day we were taken out of room due to fire alarm (false alarm). Hotel is in declining condition, daylight shows thru door when closed, lights flicker due to extension cord behind bed.
Se hospedó 2 noches en febrero de 2020

4/10 Malo

HighDesertInn, Elko

Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Heater in room made loud noise when starting, faucet leaked in tub, and the shower curtain pushed in from gusts of wind while showering. I liked the hot tube.
Se hospedó 1 noche en febrero de 2020

4/10 Malo

Lenora

Viaje familiar
No le gustó: Condiciones de la propiedad
Hot water was only luke warm but most concerning was the fact that most of the eletrical outlets in the room did not work. This hotel has maintance problems
Se hospedó 4 noches en enero de 2020
Respuesta de High Desert Front Desk, el 11 feb. 2020
Thank you for choosing High Desert Inn. We are sorry that your stay was not the absolute best and hope you give us another chance in the future.

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en enero de 2020
Respuesta de High Desert Front Desk, el 11 feb. 2020
Thank you for choosing High Desert Inn. We are sorry that your stay was not the absolute best and hope you give us another chance in the future.

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en enero de 2020
Respuesta de High Desert Front Desk, el 11 feb. 2020
Thank you for choosing High Desert Inn. We are sorry that your stay was not the absolute best and hope you give us another chance in the future.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 4 noches en enero de 2020
Respuesta de High Desert Front Desk, el 11 feb. 2020
Thank you for choosing High Desert Inn. We are sorry that your stay was not the absolute best and hope you give us another chance in the future.

10/10 Excelente

Connie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The staff are wonderful and very helpful. It was a busy weekend and they went out of their way to make things work for us.
Se hospedó 3 noches en enero de 2020
Respuesta de High Desert Front Desk, el 11 feb. 2020
We are happy to hear you enjoyed your stay with us! We hope to see you again soon :)

10/10 Excelente

Jake

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place. Indoor pool and hot tub were awesome
Se hospedó 1 noche en enero de 2020
Respuesta de Carinda - High Desert Front Desk, el 24 ene. 2020
Thank you for choosing High Desert Inn! We are so glad to hear that you enjoyed your stay! We hope to see you next time you are in town :)

6/10 Aceptable

Luke

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Constance

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and reasonably priced
Check in was excellent and helpful. Very nice stay.
Se hospedó 1 noche en diciembre de 2019
Respuesta de Mayra HDI front desk , el 12 ene. 2020
Thank you for staying with us! Our front desk is always happy to help make your stay wonderful. Hope to see you again in the future!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Every thing was great. Nice place to stay. I would stay here again.
Se hospedó 1 noche en diciembre de 2019
Respuesta de High Desert Front Desk, el 7 ene. 2020
We are so glad to hear that you enjoyed your stay with us! We can't wait to see you again!

6/10 Aceptable

Marcus

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Staff not friendly
The ftt r int deck was not friendly at all u could tell they were having problems with each other and or life problems! The Hotel smells like it’s old and needs a facelift for sure!
Se hospedó 5 noches en diciembre de 2019
Respuesta de Front desk , el 3 ene. 2020
I am so sorry for this issue. We will address this with our front desk directly! We always greet and welcome our guests, making sure we always make them feel welcomed.

2/10 Terrible

Rena

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de High Desert Front Desk, el 23 dic. 2019
We apologize that you did not enjoy your stay. We hope we can correct any issues you had and that you give us another chance in the future.

8/10 Bueno

Ian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hallways need updating and had an odor. Room was very comfortable and clean as always.
Se hospedó 1 noche en diciembre de 2019
Respuesta de HDI front desk , el 19 dic. 2019
Thank you for your feedback! it is greatly appreciated. We will address these issues. Hope to see you again in the future! :)

6/10 Aceptable

Brittany

Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2019
Respuesta de HDI front desk , el 20 nov. 2019
Thank you for staying with us! hope to see you again in the future. :)

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en noviembre de 2019
Respuesta de High desert inn front desk , el 13 nov. 2019
Thank you so much for your positive feedback. Hope to see you again in the future! :)

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff is very courteous and professional. Rooms were comfortable.
Se hospedó 1 noche en octubre de 2019
Respuesta de Mayra, el 24 oct. 2019
Thank you for staying with us! Hope to see you in the future. :)

10/10 Excelente

Eddie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2019
Respuesta de front desk, el 22 oct. 2019
Thank you for your review -we value your stay with us!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Noce room, quiet. Pool and hot tub very clean. Restaurants at hotel.
Se hospedó 1 noche en octubre de 2019
Respuesta de Carinda - Front Desk, el 8 oct. 2019
We're glad to hear that you enjoyed your stay with us! We hope to see you next time you are in town! :)

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2019
Respuesta de Carinda - Front Desk, el 3 oct. 2019
We are so glad to hear that you enjoyed your stay! We hope to see you next time you are in town! :)

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
you get what you pay for.....
Se hospedó 3 noches en agosto de 2019
Respuesta de High Desert Front Desk, el 31 ago. 2019
We apologize that you did not enjoy your stay. We hope that you will give us another chance next time you are in town.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice........................................................
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a goodnight sleep when I stay in Elko. Room is clean
Se hospedó 1 noche en agosto de 2019
Respuesta de Carinda - Front Desk Associate, el 26 ago. 2019
We're glad to hear that you enjoyed your stay! We hope to see you next time you are in town! :)

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
It’s very clean and close to the highway making it an easy on/off.
Se hospedó 1 noche en agosto de 2019
Respuesta de Carinda - Front Desk Associate, el 22 ago. 2019
We're glad that you enjoyed your stay! We hope to see you next time you are in town! :)

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, friendly staff, even on night shift. I have stayed in other places and the night crew seems to be the worst. Not here though complete opposite.
Se hospedó 1 noche en agosto de 2019
Respuesta de Carinda - Front Desk Associate, el 21 ago. 2019
We're glad to hear that you enjoyed your stay! We hope to see you next time you are in town! :)

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was the right price for what we needed. A one night stay on our drive home to Idaho.
Se hospedó 1 noche en agosto de 2019
Respuesta de Carinda - Front Desk Associate, el 21 ago. 2019
We're glad to hear that you enjoyed your stay! We hope to see you next time you are in town! :)

8/10 Bueno

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Carinda - Front Desk Associate, el 16 ago. 2019
We're glad you enjoyed your stay! We hope to see you next time you are in town!

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place to stay hallways smell like smoke, staff are nice great pool and hottub verry clean
Se hospedó 1 noche en agosto de 2019
Respuesta de Carinda - Front Desk Associate, el 16 ago. 2019
We're glad to hear that you enjoyed your stay! We hope to see you next time you are in town! :)

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Good value. Laundry facility is nice to have, we are on fires. I like the hot tub!
Se hospedó 1 noche en agosto de 2019
Respuesta de Carinda - Front Desk Associate , el 16 ago. 2019
We're glad that you enjoyed your stay! We hope to see you next time you are in town! :)

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
My room door did not latch, staff was slow to respond to problems, my room was not cleaned once during my stay (had to ask multiple times for clean linens), and the internet barely worked. Would not recommend for any sort of work or related trip. The only redeeming quality of this stay was that it was cheap, but could gave stayed at the motel 6 for similar quality stay.
Se hospedó 3 noches en agosto de 2019
Respuesta de fd staff, el 6 ago. 2019
Our apologies for your stay -we will look into the issues you have encountered.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2019
Respuesta de hd front desk, el 6 ago. 2019
Thank you for your review ; We appreciate your staying with us!

6/10 Aceptable

Lisa

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
they put us on the 4th floor when I told them that 2 in our party could not go up stairs the elevator was broke. then they had to change our room. half the time our key cards did not work and we had to have them reran several times
Se hospedó 1 noche en agosto de 2019
Respuesta de FD staff, el 6 ago. 2019
My apologies for your stay; we will address the issues. Thank you for taking the time to let us know about your stay.

8/10 Bueno

jared

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019
Respuesta de Carinda - Front Desk Associate, el 2 ago. 2019
We're glad you enjoyed your stay with us! We hope to see you next time you are in town! :)

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very accommodating
Nice people. We had to extend our stay three times because our van was being fixed. They were very accommodating and let us keep our same room.
Se hospedó 2 noches en julio de 2019
Respuesta de Carinda - Front Desk Associate, el 2 ago. 2019
We're glad that you enjoyed your stay with us! We hope to see you again when you are in town! :)

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
The property was very run down, however, it was fairly clean.
Se hospedó 1 noche en julio de 2019
Respuesta de High Desert Front Desk, el 1 ago. 2019
Thank you for staying with us ; we will address the issue with housekeeping. We value your input.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en julio de 2019
Respuesta de Carinda - Front Desk Associate, el 26 jul. 2019
We're glad to hear that you enjoyed your stay with us! We hope to see you next time you are in town! :)

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quaint little hotel
The best part was the front desk attendant, Levi. He was delightful and cheerful in answering our questions and helping us get checked in quickly. A wonderful experience!
Se hospedó 1 noche en julio de 2019
Respuesta de Carinda - Front Desk Associate, el 22 jul. 2019
We are so glad that you enjoyed your stay with us! We hope to see you next time you are in town! :)

8/10 Bueno

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I prefer to stay at places that are safely walkable..to restaurants, groceries, etc. This hotel is good for easy on/off the freeway.
Se hospedó 1 noche en julio de 2019
Respuesta de Carinda - Front Desk Associate, el 7 jul. 2019
We're glad to hear that you enjoyed your stay! We hope to see you next time you are in town! :)

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The carpets have many stains in elevator and rooms. The bathtub is clean but stained and it had a mat which was stained, looks like the tub should be refinished or replaced.
Se hospedó 1 noche en junio de 2019
Respuesta de High Desert Front Desk, el 1 ago. 2019
Thank you for staying with us ; we will address the issue with housekeeping. We value your input.

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked the price, the front desk refused to let us check in for 15 minutes because we got a deal with Orbitz
Se hospedó 1 noche en junio de 2019
Respuesta de High Desert Front Desk, el 1 ago. 2019
Thank you for staying with us.We value your input and will work on these issues.

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
The place seems old. The bathtub facet was crusted with calcium deposits. The spout was loose. The tile was of a very dated design.
Se hospedó 1 noche en junio de 2019
Respuesta de High Desert Front Desk, el 1 ago. 2019
Thank you for staying with us. We value your input and will work on these issues.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The property is a little dated and could use a face lift.
Se hospedó 1 noche en junio de 2019
Respuesta de Carinda - Front Desk Associate, el 8 jul. 2019
We're glad to hear you enjoyed your stay! We hope to see you next time you are in town! :)

2/10 Terrible

Ron

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I have nothing good to say about this hotel. My door key didn't work, had it reset 5 times in a two day stay. Elevator didn't work, I was on the 4th floor. Housekeeping never cleaned my room.
Se hospedó 2 noches en junio de 2019
Respuesta de hdi , el 14 jun. 2019
Sorry for the inconvience, we will address the issues

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en junio de 2019
Respuesta de HDI, el 14 jun. 2019
Thank you for your stay- we appreciate your feed back.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have been in the hospitality industry for nearly 35 years and I can say without a doubt that this was the worst hotel that I have ever stayed in. I paid for a king bed and was put in a queen room. Only two pillows on the bed and when I called and requested additional pillows I was told that were none. The carpet was extremely dirty with large stains all over the carpet. Blood and hair on the wall of the bathroom. When I requested housekeeping service, I never got it. Called the front desk for clean towels and the clean towels were just thrown on the ground in front of my door. I could go on and on but I won’t. It was just the worst. I was the director of housekeeping for a major hotel in Las Vegas and if any of my rooms looked the one I stayed in, I would have fired the entire staff. I will never stay in this hotel again and I will never recommend it to anyone. Thank you for listening.
Se hospedó 4 noches en junio de 2019
Respuesta de High Desert Front Desk, el 1 ago. 2019
Thank you for staying with us ; we will address the issue with housekeeping. We value your input.