Exterior
Ver disponibilidad

Opiniones de GuestHouse Eugene Springfield

2 out of 5
GuestHouse Eugene Springfield
3350 Gateway St, Springfield, OR

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 141 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 249 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 203 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 196 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 213 de 1002 opiniones" "

6.2/10

Limpieza

7.2/10

Servicio y personal

5.2/10

Servicios

5.4/10

Condiciones de la propiedad

4.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

rafaela

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Esta muy sucios las instalaciones y esta horrible les doy un 1
Se hospedó 1 noche en agosto de 2022
Respuesta de Laura front desk manager, el 20 ago. 2022
Thank you for your feedback. Sorry that you were not happy with your stay.

2/10 Terrible

Rafael

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Muy mal. Se perdio mi. Ropa
Se hospedó 1 noche en febrero de 2022
Respuesta de John, el 15 feb. 2022
We're sorry that you had a bad stay, What do you mean your clothes were lost. when and were and did you notify the hotel staff? Thank you for your feedback! Johnathan, Asst. Manager

10/10 Excelente

Regina

Se hospedó 1 noche en octubre de 2021
Respuesta de John, el 19 oct. 2021
Thank your for the score and your feedback. Johnathan, Auditor

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Muy buena locación. Los pasillos huelen muy mal y el ares donde está el desayuno está muy sucio
Se hospedó 6 noches en septiembre de 2019
Respuesta de Rene - Manager, el 30 sept. 2019
I'm sorry to hear the breakfast area was dirty and the hallways smelt funny. We will be addressing these concerns immediately

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
La tarifa tiene el Desayuno incluido (fruta, pan, cafe, huevos c/salchicha, erc)
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No me gusta que no hay variedad en el desayuno de igual forma me gusta mucho la ubicacion
Se hospedó 8 noches en febrero de 2019
Respuesta de Kelly, el 21 feb. 2019
Gracias por tus comentarios. Estamos buscando mejorar nuestras opciones de desayuno. Esperamos verte nuevamente en el futuro.

8/10 Bueno

liliana, seattle wa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Agradable
Nuestra estancia fue muy buena y todo al alcaze de lo k necesitábamos
Se hospedó 2 noches en julio de 2017
Respuesta de Lisa, el 18 ago. 2017
Thank you so very much for the 4 star rating! Our team here at the Guesthouse Inn and Suites work very hard to make your stay a welcome and comfortable one. We look forward to meeting you again soon!

4/10 Malo

Michelle

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Very nasty in the halls, looks like a hang out spot for party goers and the night staff at night. Too many people out in parking area hanging out. Rooms need better cleaning.
Respuesta de Guest Relations, el 9 dic. 2022
Dear Michelle,Thank you for alerting us to your experience. Had we known that you were not pleased with aspects of your stay, our team would have been happy to address these matters right away. Rest assured, we are looking into your comments, and we hope to deliver a relaxing experience the next time you're in town.

4/10 Malo

David

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
front desk very friendly and helpful but property was getting ready to close and was in disrepair. Dirty, and appeared that it had some long-term renters. Also appeared homeless people were using the parking lot and stair wells. Shouldn't be on Expedia.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Guest Relations, el 27 nov. 2022
Dear David,Though we are pleased to hear that you enjoyed our friendly, dedicated staff, we regret that other aspects of your stay fell below your expectations. Your experience is not one that we're proud to read about, as we know we're capable of much better. However, thank you for letting us know what was not to your satisfaction during your visit, as this will allow our team to reflect and improve in the areas that matter most to you. In the future, we hope you consider returning and giving us another chance to change your perceptions.

4/10 Malo

Jesse

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022

2/10 Terrible

James

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
When we arrived at the property we considered it what you would call a bait and switch. What it looks like in the picture is not at all what it looks like when you arrive. The location is dirty and filled with people who are obviously living in the rooms rather than short term stay vacationers. There are broken down vehicles in the parking lot and garbage everywhere. The worst part is the U-Haul truck that is literally stuck in the front entrance because it hit one of the support beams for the lobby entrance cover and, from what the front desk told us, has been there for a month! We were not able to check in because we were a little early and lucky we were because we decided to look for another place to stay. We found a different hotel and decided it would be better to share a room than stay in separate rooms at this location.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Guest Relations, el 18 nov. 2022
Dear James,We're sorry to hear that you didn't have a great time with us, and we apologize for any disappointment in the upkeep of our accommodations. This is never our intention, and we'll be sure to keep all your comments in mind as we continue to make changes for the future. Thank you, and we hope you'll consider coming back to stay with us again later down the road.

4/10 Malo

JOSEPH, Eagan

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Property looked like it was built in the '70's and hasn't been updated. Woke up to a homeless guy in the hallway right next to my room. Duck's home football game weekend so the rates were incredibly over-priced. I would drive to Portland before I would stay here again.
Se hospedó 1 noche en octubre de 2022
Respuesta de Guest Relations, el 16 nov. 2022
Dear Joseph,We're sorry to hear that you didn't enjoy your time with us, and we apologize for any lack of upkeep during your stay.

2/10 Terrible

Mary

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
They need to close for remodeling already
We ended up requesting a refund. There was rat droppings in the bathroom and main room. Nope- not staying there. The women working are super nice and very apologetic. It isn’t their fault. Most of the rooms are occupied by long term tenants and the vibe of the hotel is a bit sketchy. The hotel is closing for remondeling in December so they’ve let the place go. They need to close already. Don’t stay there!!!
Se hospedó 2 noches en octubre de 2022
Respuesta de Laura front desk, el 25 oct. 2022
Thank you for your feedback. We looked into your complaint about finding rat droppings in your room and the only thing we found was bird seed but no rat droppings. We are pleased to know that your interaction with our staff was a pleasant experience.

2/10 Terrible

Jean Marie

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The facility was in exceptionally poor condition, our room assignment was smelly (Smoke) and the furnishings were dank and gross. It appeared that there was an on-going renovation but overall, the space was unacceptable. We only stayed one of our two scheduled nights.
Se hospedó 2 noches en octubre de 2022
Respuesta de Laura front desk, el 25 oct. 2022
Thank you for your feedback. Yes the property is in poor condition and it is scheduled for demo at the end of the year. The hotel is understaffed and under budget so we employees do what we can with what we have to work with.

2/10 Terrible

Jennifer

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
If you can, stay somewhere else. Very sketchy. Room was filthy. All the security locks on the inside of the door had been ripped off the wall. Parking lot filled with excrement and debris.
Se hospedó 1 noche en octubre de 2022
Respuesta de Laura front desk, el 25 oct. 2022
Thank you for your feedback. We will be addressing these issues immediately. Sorry you were not happy with your stay.

2/10 Terrible

Thomas

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Don’t stay here.
Dirty, broken down hotel. Pool obviously not used for years. Heavy smell of industrial strength disinfectant in hallways and rooms. Filthy carpets. Don’t stay here.
Se hospedó 1 noche en octubre de 2022
Respuesta de John, el 25 oct. 2022
The Hotel is old and not broken down. the pool is seasonal and was still operational but closed for the season. Thank You For your feedback.Johnathan, Asst. Manager

2/10 Terrible

ralph

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
This property is being demolished by the owner, and is in an advanced state of disrepair. We did not stay and the kind staff folks gave us a full refund. The large entrance awning is being held up by a uhaul truck because it has collapsed, and we were told by staff no maintenance is being done any longer. The owner is still listing this as it was when it was a well maintained facility, and it's a complete misrepresentation of the true nature of the property
Se hospedó 1 noche en octubre de 2022
Respuesta de John, el 25 oct. 2022
Thank You for your Feedback, However we are still doing maintenance and yes the awning has been hit by a U-Haul that was driven by a guest. The Hotel is closing at the end of the month.Johnathan, Manager

2/10 Terrible

Kristi

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Do not stay here. This place is scary. It is filthy, unsafe, noisy, and should be condemned.
Se hospedó 1 noche en octubre de 2022
Respuesta de John, el 25 oct. 2022
Thank you for the feedback, However we are not sure what is meant by Scary. the building is old and in need of repair and updates. the place is safe and the place is closing at the end of the year.Johnathan, Manager

2/10 Terrible

Erin

Se hospedó 2 noches en octubre de 2022
Respuesta de John, el 25 oct. 2022
Thank you for taking the time to give us a Rating.Johnathan, Manager

2/10 Terrible

Ruth

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
After arriving we chose not to stay there. A U-Haul truck had run into the office overhang so I had to enter from the side hallway. Apparently there are people living in the rooms monthly… and the room was dirty
Se hospedó 1 noche en octubre de 2022
Respuesta de John, el 24 oct. 2022
We're sorry that you had a bad experience when you arrived at our property. We do have some long term guests during the Covid-19 Pandemic. We are currently shutting down at the end of the year as it is. Thank you for your feedback.Johnathan, Manager

4/10 Malo

George

Se hospedó 3 noches en octubre de 2022

2/10 Terrible

Roger

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
When we arrived, we could not use lobby entrance because a uhaul had crashed into the overhead portico and yellow tape surrounded the front entrance. The inside and outside doors did not close properly. There were many transient individuals loitering everywhere. We were told by front desk that the property was being demolished in 3 months leading me to believe this property was likely a temporary homeless shelter. The description on Expedia website was nothing like what we expected or experienced. We have never felt so unsafe at a property booked through Expedia in all our lives.
Se hospedó 1 noche en octubre de 2022
Respuesta de John, el 14 oct. 2022
We're sorry that you felt unsafe. Yes the property is closing at the end of the year but not a temporary homeless camp. Just because guests are seen outside doesn't make them homeless or transients. Guests go out to smoke and sometimes get fresh air. Property is safe like any other Hotel/Motel in the area. We do not discriminant or profile anyone. Thank you for your feedback. Johnathan, Manager

2/10 Terrible

Michael

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Garbage every where, 10 min of running water to get any hot water to my room, TV was unwatchable (bad cable connection) and I had to clean the room AC unit so I could breathe. I do not recommend this place to anyone, not even the homeless.
Se hospedó 4 noches en octubre de 2022
Respuesta de John, el 10 oct. 2022
We're sorry that you had a bad stay, However did you report anything to the front desk so that we could assist you to fix these Issue. Thank You for your feedback.Johnathan, Asst. Manager

2/10 Terrible

Hyunja

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The hallway was really dirty bad smells and no clean microwave in the room etc...
Se hospedó 1 noche en octubre de 2022
Respuesta de John, el 8 oct. 2022
We're sorry that your stay was not up to your standards. We appreciate your feedback and we are working on these Issues that you stated. Johnathan, Manager

2/10 Terrible

Eric

Se hospedó 2 noches en septiembre de 2022
Respuesta de John, el 9 oct. 2022
Thank You for your rating.Johnathan, Manager

2/10 Terrible

Brandi

Viaje de negocios, Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
This place is a DUMP! My family and I were given a room that smelled like marijuana, dog droppings, urine/cigarettes. After changing rooms, multiple times, we finally settled on the 3rd one. The smell of dog droppings and urine in the hallways made me nauseous. It was dirty, inside and out. People were hanging outside by the entrance to our rooms, which made me feel unsafe. We never got ANY room service AT ALL! The only good I can say about this place is that the staff were very nice. Whoever owns this property needs to give a TOTAL revamp, inside and out! If I had not prepaid for this, I would have left and paid double, even triple to stay at another place.
Se hospedó 5 noches en septiembre de 2022
Respuesta de John, el 7 oct. 2022
We're sorry that you had a bad stay while staying at our property. We are currently in our last year in business and are shutting down at the end of the year. The owner isn't putting any more effort into fixing the Hotel up and that is why we are one of the cheapest properties to rent from. Thank You for your feedbackJohnathan, Manager

2/10 Terrible

David, Tualatin

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Filthy room, exposed wiring, garbage in the hall. Person in front of us at check in was reporting break in and theft, person behind us said someone else was sleeping in their room. Door next door appeared to have been kicked in. We couldn't stay after seeing room and condition of property.
Se hospedó 1 noche en octubre de 2022
Respuesta de John, el 4 oct. 2022
We dealt with the part of this Issue that was true. Some of this in the review never was reported.Johnathan, Manager

4/10 Malo

Debbie

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Don't Stay Here
I would not recommend this hotel. The room was huge, but the main lamp did not work and I literally had to screw the lightbulb in and out to get it on and off. There was dog vomit in the hallway for the entire week I was there. Part of the hotel is residential and that area was a little scary. Although I requested a 1st floor room a month before my trip, because I was having surgery. Unfortunately, my request was denied and I was on the 2nd floor with no elevator. This meant I was in pain all week. In addition, there was supposed to be a shuttle from the airport. I supplied all of the information, but no one showed up. They were supposed to have a pool, but it was green and non-functioning. It was adult only, but I believe it would be illegal to allow children there. If I hadn't prepaid for this visit, I would have changed hotels immediately.
Se hospedó 6 noches en septiembre de 2022
Respuesta de John, el 4 oct. 2022
We're Sorry that you had a bad stay, However Was any of these Issues reported to the front desk so that we could of resolved it. The pool is seasonal so It is closed. We do have an airport shuttle but it is a 25 Dollar Fee and we would have to schedule the pickup.Johnathan, Manager

4/10 Malo

pam

No le gustó: Limpieza y condiciones de la propiedad
Filthy!! Had to wipe coffee and crumbs off table…floor not vacuumed. Lots of people working, it seemed, but mostly playing grab ass.
Se hospedó 1 noche en octubre de 2022
Respuesta de John, el 4 oct. 2022
We're sorry that you had a bad stay, However we are not that kind of Hotel that you Described. If they are working than they cannot do the other. Thank You for your feedback.Johnathan, Manager

4/10 Malo

Jonathan

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
The property was run down and smelly. The staff was no where to be found one time and sleeping on a couch another time I needed assistance.
Se hospedó 1 noche en octubre de 2022
Respuesta de John, el 3 oct. 2022
We Apologize for what you experienced during your stay. We just lost some of our staff. Thank you for your feedback.Johnathan, Management

2/10 Terrible

Scott

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This place sucks!!!
Hotel Sketch. Don’t bother. Horrible in so many ways!
Se hospedó 1 noche en octubre de 2022
Respuesta de John, el 3 oct. 2022
Not sure what you mean. Thank you for your input.Johnathan, Manager

2/10 Terrible

Kenneth

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Dirty property broken down cars Horrible
Se hospedó 3 noches en septiembre de 2022
Respuesta de John, el 30 sept. 2022
No sure what you mean by broken down cars. All cars on property runs. If a car was broken down they get notices to remove the vehicle from the property or have it towed.Johnathan, Asst. Manager

2/10 Terrible

Brandon

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was not as described and very poor quality. The hotel was being used as an apartment complex for homeless and ;people were doing drugs in the halls
Se hospedó 1 noche en septiembre de 2022
Respuesta de General manager, el 26 sept. 2022
We are sorry to hear of your experience. I have shared your experience With my security and he is looking into the people in the halls. We do not approve of these activities and would like to make sure they don’t come back. We have round the clock security and he doesn’t recall seeing anyone. We hope you give us another chance in the future.

2/10 Terrible

Robert

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
Showed up with a reservation made through Expedia, following an 8 hour drive. Was it informed that there were no rooms available for me despite the reservation. When I asked how this could happen the front desk could not explain. When I asked what they were going to do to help me find loving or make it up, They suggested checking with Hotel 6. Additionally, the property looked like it was a shambles, not clean or appropriately staffed. I would not return here.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Alana - Front Desk Agent, el 6 oct. 2022
I'm very sorry for the unforeseen events that occurred and about your reservation.

2/10 Terrible

Michelle

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reminded me of the old, rundown Motel 6 franchise before they stepped up their game, but worse. False advertising for breakfast and airport shuttle PLUS made me miss my flight!! I lost out on time, wages!!
Se hospedó 1 noche en septiembre de 2022
Respuesta de Johnathan, el 3 oct. 2022
Not sure what you are saying. We do have a Airport Shuttle so not sure how you missed your flight. We also haven't had breakfast since the pandemic do to the Hotel closing at the end of the year.Johnathan, Manager

2/10 Terrible

Aaron

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Racist employees and very dirty
A real terrible place. If you’re looking for illegal activity, drug use, dirty rooms that smell of death and racist employees this place is for you! I was called a beaner. I have included a picture of the manager who witnessed me being called several racist slurs and did nothing.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Johnathan, el 3 oct. 2022
We're sorry that you had a bad experience during your stay at our property, However we do not tolerate Racism of any kind. I do not see a picture. We have recently changed management and we do not allow drug activity or any Illegal activity on this property.Johnathan, Manager

6/10 Aceptable

Elizabeth

Viaje en grupo
Motel BYU game
Carpets were dirty and customer serbice was good but were not dressed for working
Se hospedó 1 noche en septiembre de 2022
Respuesta de Alana - Front Desk Agent, el 21 sept. 2022
Thank you for your feedback.

2/10 Terrible

Kelly

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only thing I can say positive was the location, for my needs. Property was not maintained. Website claimed to have continental breakfast, didn't even offer coffee.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Alana - Front Desk Agent, el 21 sept. 2022
Unfortunately, we cannot control what is advertised on these third party websites. We have asked time and time again to get certain amenities removed, but as you can see, no luck. As for coffee, we do supply coffee makers and coffee in the guests rooms.. Thank you for your feedback.

2/10 Terrible

Ashley

Se hospedó 1 noche en septiembre de 2022
Respuesta de Alana - Front Desk Agent, el 21 sept. 2022
Thank you for your feedback.

4/10 Malo

Bernie

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
This place was probably 3star in 1970 but the lack of any maintenance in the last 52 years has not done it any good. The staff was friendly enough, however, the experience started going downhill as we approached the entrance door to our area. The door functioned, but the top hinge was at least a full inch away from the wall. Opening it, revealed a very run down entrance way. We had a non-smoking room, but it was probably smoked in for 49 years, then painted over. There was some sort of scent applied to attempt to mask it, but it just made the smell of stale smoke even worse. Then, my wife went to use the bathroom and freaked out because the toilet rocked. Upon inspection, it didn't leak, but there was about an inch of caulk around the base, I suspect used to try and stabilize it on a floor that is so uneven. The wifi was pretty much non-existent. We got a faint intermittent signal but gave up. Luckily we didn't need it and used the wifi at the McDonalds across the street the next morning. We arrived late and I didn't expect much because we decided to cheap out so I didn't make a fuss. Oddly enough, the bed was comfortable and clean which is all that we asked for. The shower worked and towels were clean so that is a good thing.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Guest Relations, el 20 sept. 2022
Dear Bernie,Your voice is important to us, and we appreciate you making it heard. While we're glad our staff made you feel welcome and that you valued your comfy bed and refreshing shower, we are disappointed that our accommodations left much to be desired overall. Thank you for letting us know where we fell short, as this will allow us to reflect and seize all opportunities for improvement. If there is any chance to welcome you back and change your perceptions, we'd be thankful for it.

4/10 Malo

Mary Anne

Viaje con mascota, Viaje familiar
No le gustó: Condiciones de la propiedad
The front desk staff were friendly but the property was in bad shape. The room we were given smelled like dog pee. The carpet had many stains. The stairs and hallway had trash strewn about and strangely enough the light fixture above the stairs had trash tossed in it. The deadbolt wouldn’t lock so we slept as best we could with a chair wedged in front of the door. Needless to say we checked out the next morning as soon as we could.
Se hospedó 2 noches en septiembre de 2022
Respuesta de General Manager , el 14 sept. 2022
We are sorry to hear of your experience. We are glad our staff was friendly and we will address your concerns immediately.

10/10 Excelente

Everardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Alana - Front Desk Agent, el 21 sept. 2022
Thank you for your feedback.

2/10 Terrible

Phillip

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Dump
Not accurately portrayed on Hotels.com. The place was such a dump that we didn’t stay, drove home for three hours in the middle of the night.
Se hospedó 1 noche en septiembre de 2022
Respuesta de John, el 25 oct. 2022
Sorry that you where unhappy with your stay. We appreciate the feedbackJohnathan, Manager

2/10 Terrible

Pamela

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Mike

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Alana - Front Desk Agent, el 21 sept. 2022
Thank you for your feedback.

4/10 Malo

D.T. Ldeverick

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un satisfied person
The room smells like smoke the hall is dirty the toilet runs the tv remote did not work i had to lift the tv and push the buttons by hand the room phone did not work
Se hospedó 1 noche en septiembre de 2022
Respuesta de General Manager , el 14 sept. 2022
We are sorry to hear about your experience and we will address these concerns immediately. Thank you for your feedback

2/10 Terrible

Scott

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
They booked more rooms than they had
Se hospedó 1 noche en septiembre de 2022
Respuesta de John, el 25 oct. 2022
We didn't book more rooms than we had the 3rd parties booked the rooms when our system was blocked.Johnathan, Manager

4/10 Malo

Erika

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No good for family with kids.
I would never stay again in that hotel . I’m sorry with my family I choose the place . I regret.
Se hospedó 1 noche en septiembre de 2022
Respuesta de General Manager , el 14 sept. 2022
We are sorry to hear that you did not enjoy your stay. We appreciate your feedback and will address your concerns immediately.

4/10 Malo

Rene

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Property is in state of disrepair. TV reception was fuzzy. Room had unpleasant odor. Very disappointing.
Se hospedó 1 noche en septiembre de 2022
Respuesta de John, el 6 sept. 2022
Thank You for your feedback. We will look into these Issues that you Experienced.Johnathan, Manager

2/10 Terrible

Carla, Topeka

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
I did not like anything at this property, except the staff
Se hospedó 1 noche en septiembre de 2022
Respuesta de John, el 6 sept. 2022
Thank you for your feedback.Johnathan, Manager