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Opiniones de Swiss Village Inn

2 out of 5
Swiss Village Inn
183 E. Van Buren, Eureka Springs, AR

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 157 de 572 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 183 de 572 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 131 de 572 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 65 de 572 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 572 opiniones" "

7.6/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

7.0/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2019
Respuesta de Jay, el 23 sept. 2019
Thanks for your review. We really appreciate your business.

10/10 Excelente

Pamela

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The manager was very nice. The room was clean, quiet and comfortable. Our TV picture went out and it was replaced immediately. They made sure we had everything we needed. Price was very reasonable and would definitely stay there again.
Se hospedó 2 noches en abril de 2024
Respuesta de Jay, el 9 abr. 2024
Dear Pamela, Thank you for such a wonderful review!! We will be glad to see you again as our valuable guest.

8/10 Bueno

Michael

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
I will stay here again
Se hospedó 2 noches en marzo de 2024
Respuesta de Jay, el 18 mar. 2024
Dear Michael, Thank you for your review!! We appreciate your business.

10/10 Excelente

Betty

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Jay, el 22 ene. 2024
Dear Betty, Thank you for your wonderful ratings!! Appreciate it

6/10 Aceptable

Aaron

Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Chris

Se hospedó 1 noche en noviembre de 2023
Respuesta de Jay, el 18 mar. 2024
Dear Chris, Thank you for your wonderful rating for your stay. We appreciate your business.

10/10 Excelente

Rick Scholes

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms were clean and well kept for an older hotel. It was close to the places we wanted to go and very affordable.
Se hospedó 2 noches en octubre de 2023
Respuesta de Jay, el 30 oct. 2023
Dear Rick, We are really grateful for your kind words. Your wonderful feedback will help other guests to make the choice. Thank you again for your super kind feedback.

10/10 Excelente

Jesse

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very friendly, having the in room jacuzzi was awesome and the room was very clean. The Inn could use a bit of a face lift but is definitely budget friendly and in a great location.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jay, el 28 oct. 2023
Dear Jesse, Thank you for choosing the Swiss Village Inn. for your stay. We hope that this is just the first of many visits and that you will feel at home with us. We really appreciate your feedback.

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms are spacious with desk, table and recliner. A chair outside the door and an ashtray on the ledge was very thoughtful. This is a great place for the price.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jay, el 18 oct. 2023
Dear Karen, We really appreciate your kind words and ratings. Thank you for leaving such a wonderful review!!

8/10 Bueno

Ricky, Estes Park

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Jay, el 18 oct. 2023
Dear Ricky, Thank you for your ratings!! We really appreciate your business.

8/10 Bueno

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nice
The place was quiet, clean and friendly - a nice, no-frills, low cost stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jay, el 18 oct. 2023
Dear James, Thank you for your feedback. We appreciate your business and the ratings left by you for our property.

8/10 Bueno

Jo

Se hospedó 2 noches en septiembre de 2023
Respuesta de Jay, el 18 oct. 2023
Dear Jo, Thank you for your wonderful ratings!!

4/10 Malo

Marva

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
It was non smoking but reaked of old smoke of years of being smoked in. Not as pictured
Se hospedó 1 noche en agosto de 2023
Respuesta de Jay, el 22 ago. 2023
The room was absolutely similar as pictured. Any issue regarding the room can resolve with a straight conversation with the front desk. There is no issue we found as you mentioned.

10/10 Excelente

Josh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check i fast, clean room
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Alexis

Se hospedó 2 noches en junio de 2023

2/10 Terrible

Geta

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en junio de 2023

2/10 Terrible

Porter

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Will not stay there again.
Se hospedó 3 noches en junio de 2023
Respuesta de Jay, el 26 jun. 2023
If you have any issues with your room, Why di you stayed at the hotel? You have to ask to cancel and get your money back!!!

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
It was terrible. Door knob half way off. Room very old. Looked like people living in hotel. Kids above running crazy. I left, didn't even stay. Won't stay there again.
Se hospedó 1 noche en junio de 2023
Respuesta de Jay, el 24 jun. 2023
If you are real why did you leave the review as anonymous? You are afraid of lying?

6/10 Aceptable

Gene

Se hospedó 3 noches en junio de 2023

8/10 Bueno

Jennifer

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en junio de 2023
Respuesta de Jay, el 8 jun. 2023
Dera Jennifer, Thank you for your ratings!! We appreciate it.

10/10 Excelente

Elaine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great affordability and clean.
Se hospedó 3 noches en junio de 2023
Respuesta de Jay, el 5 jun. 2023
Dear Elaine, Thank you for your ratings and review!! We appreciate your business.

6/10 Aceptable

Daniel

Se hospedó 3 noches en mayo de 2023
Respuesta de Jay, el 2 jun. 2023
Dear guest, Thank you

8/10 Bueno

Sally

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Needs some updating, but bed, shower was good, and it was clean
Se hospedó 1 noche en mayo de 2023
Respuesta de Jay, el 27 may. 2023
Dear Sally, Thank you for your ratings and suggestions!! We are on the way to updating.

6/10 Aceptable

Robert

Le gustó: Servicio y personal
Se hospedó 2 noches en mayo de 2023
Respuesta de Jay, el 25 may. 2023
Thanks for your ratings

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay
I was so happy with this place that I extended my stay for an extra couple of nights. Perfectly clean room and bathroom, feels safe and comfortable, and the staff has been so friendly and kind. Highly recommended.
Se hospedó 2 noches en mayo de 2023
Respuesta de Jay, el 17 may. 2023
Dear guest, We are very grateful for your appreciation.

10/10 Excelente

Heather

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Honestly for the price it was great.
Se hospedó 1 noche en mayo de 2023
Respuesta de Jay, el 10 may. 2023
Dera Heather, Thank you for your wonderful ratings!!! We really appreciate it.

10/10 Excelente

Ronnie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked everything about my stay would stay there again
Se hospedó 1 noche en abril de 2023
Respuesta de Jay, el 23 abr. 2023
Dear Ronnie, Thank you for your ratings!! Appreciate it.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not great
This place was dirty. Brown water came out of the faucet. The front door was not secure. Dirt and grime all over the walls. The bed was really uncomfortable and the bed frame was made out of metal and was so loud. Can’t believe how much they charged me to stay in this place and I’m really disappointed.
Se hospedó 1 noche en marzo de 2023
Respuesta de Jay, el 19 mar. 2023
Dear guest, We are extremely sorry that your stay was not comfortable.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Was an ok stay. Very quiet, but off-season. Nothing really outstanding, just a economic place to stay.
Se hospedó 1 noche en marzo de 2023
Respuesta de Jay, el 14 mar. 2023
Dear John, Thank you for your valuable feedback.

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place for a night getaway.
It was a good stay, I think we were the only ones in the hotel for the night so it was quiet. The room was clean and had lots of room. The bed was our only issue. It was on some kind of metal frame that made awful noise when you made any movement. Other than that the bed was great, sheets were clean and the comforter was warm. We had a jacuzzi room and the spa tub was great and clean.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Jay, el 16 nov. 2022
Dear Nicole, Thank you for your kind words!!! We really appreciate it. We also make a note about your bed issue that will resolve asap. We are really sorry about it.

8/10 Bueno

Mason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de Jay, el 15 nov. 2022
Dear Mason, Thank you for your ratings.

2/10 Terrible

troy

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Beds where horribly uncomfortable. Stains on the sheets. The shower barely worked and the Spicket for the bath didn’t work at all. And when I complained he was really rude.
Se hospedó 1 noche en octubre de 2022
Respuesta de Jay, el 24 oct. 2022
C'mon, grow up man, Next time try to find a place that can accommodate your whole family of 6 in the same room for the price of 1 person.

8/10 Bueno

Tina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend Getaway
Just a weekend getaway with my husband. The hotel was older as you could tell from the peeling wallpaper but it was very clean. Stayed in room 207, upstairs. Owner was friendly.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Jay, el 4 oct. 2022
Dear Tina, Thank you for your review!! We appreciate your business.

6/10 Aceptable

Harvard

Viaje en grupo
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Hotel was clean but very dated. Wall paper was pealing off the walls in most areas. No elevator…would have been nice to know as 2 people had bad knees . Could be a decent place with some fixing up… fix the wall paper and bad patch job on the ceiling …and the beds could use some help. My bed was okish, friends bed was on a cot type platform, it was not comfortable at all.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Jay, el 4 oct. 2022
Thanks

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza
The rooms need to be cleaned prior to being checked into. We had to clean the hot tub and the shower prior to use to get rid of the spider webs.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Jay, el 3 oct. 2022
Leaving the review as anonymous, make no sense. If you were a genuine guest you mention your name and you can ask for a room change or refund if you find an issue with your room.

6/10 Aceptable

Teresa

Viaje en grupo
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Good Location OK Motel
The motel was centrally located so easy to get everywhere within minutes. The freezer did not work couldn’t get it to freeze anything. Had coffee maker and 1 pkg of coffee no filters for a 3 night stay. First night was there went to turn ac up and stepped on a sliver of glass liked to never get it to stop bleeding. They did not change sheets the whole time we were there we did get clean towels every day. Manager was very nice made sure floor was mopped so no more glass which I can understand why didn’t see it but still. If I had nowhere else to stay I’d stay there again just because of location
Se hospedó 3 noches en septiembre de 2022
Respuesta de Jay, el 4 oct. 2022
Thanks

6/10 Aceptable

Richard

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
carpet dirty. Shower water whistling tv wouldn't come on bed sheet had hole in it
Se hospedó 1 noche en septiembre de 2022
Respuesta de Jay, el 4 oct. 2022
Thank you for your business

8/10 Bueno

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Good enough for the money.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Jay, el 15 nov. 2022
Thank you James

10/10 Excelente

Glen

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Fair- good stay
For what we was doing was just to sleep we came down on motorcycle so was out all day it was fine. The rooms needs a make over out dated for sure. Tv you can turn off change stations and do the volume but you couldn’t turn tv on with the remote. The walls needs to be stripped of the wallpaper and painted. Carpet needs to be renewed and all the end tables and phones needs to be updated.
Se hospedó 3 noches en septiembre de 2022
Respuesta de Jay, el 5 sept. 2022
Dear Glen, Thank you for your suggestions, We will consider them as a part of renovations. Thank you for your business.

8/10 Bueno

Nolden

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Not a bad stay.
Check in was great, room was good enough for the price. The morning breakfast was bread and toaster nothing to put on it.. There was ceral and no milk
Se hospedó 2 noches en septiembre de 2022
Respuesta de Jay, el 5 sept. 2022
Oh yes, We do not have breakfast!!! There are some items for kids only.

6/10 Aceptable

Ken

Served the purpose of a quick overnight stay.
Se hospedó 1 noche en agosto de 2022
Respuesta de Jay, el 15 sept. 2022
Dear Ken, Thank you

10/10 Excelente

Don

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de Jay, el 20 ago. 2022
Dear Don, Thank you for your ratings!!! We really appreciate it.

10/10 Excelente

Virginia

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice stay. We had 215 and 216 for the weekend. Staff is awesome rooms were clean and property is walking distance from a lot bog things. We will be back!!!
Se hospedó 2 noches en agosto de 2022
Respuesta de Jay, el 19 ago. 2022
Dear Virginia, We are very thankful for your kind words. We will look forward to you as our valuable guest in near future.

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly owner and great location at a reasonable price. I will be back.
Se hospedó 1 noche en agosto de 2022
Respuesta de Jay, el 15 ago. 2022
Dear Michael, We are happy to hear that you find your stay comfortable and appreciative. Thank you!!

6/10 Aceptable

Donny

Le gustó: Limpieza y comodidad de las habitaciones
Just ok no perks. Hotel needs updated.
Se hospedó 2 noches en agosto de 2022
Respuesta de Jay, el 9 ago. 2022
Just ok

10/10 Excelente

Carolyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en agosto de 2022
Respuesta de Jay, el 3 ago. 2022
Dear Carolyn, Thanks for your ratings!!! We appreciate your feedback.

10/10 Excelente

Patsey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Jay, el 15 jul. 2022
Dear Patsey, Thank you for your rating for your stay!! We really appreciate it.

10/10 Excelente

Alton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was good. Pool was good. No problems. Staff was friendly. Will stay here again.
Se hospedó 1 noche en julio de 2022
Respuesta de Jay, el 15 jul. 2022
Dear Aton, Thank you for your review. We will be looking forward to you as our valuable guest. Thanks

8/10 Bueno

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022
Respuesta de Jay, el 21 jun. 2022
Dear Pamela, Thank you for your review. We appreciate it.

10/10 Excelente

Tesa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place for peace and quiet
Se hospedó 2 noches en mayo de 2022
Respuesta de Jay, el 13 jun. 2022
Dear Tesa, Thank you for your ratings!!! We really appreciate your business.