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Opiniones de Motel 6 - Fayetteville, NC - Fort Liberty Area

2 out of 5
Motel 6 - Fayetteville, NC - Fort Liberty Area
3719 Bragg Blvd, Fayetteville, NC

Opiniones

4.8
Puntuación de 10, es decir, Excelente. Basada en 36 de 283 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 38 de 283 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 39 de 283 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 44 de 283 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 126 de 283 opiniones" "

4.8/10

Limpieza

6.2/10

Servicio y personal

4.0/10

Servicios

4.8/10

Condiciones de la propiedad

4.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
NO HABIAN CUARTOS DISPONIBLES y no se me notifico y pague mas alto el precio
Se hospedó 2 noches en febrero de 2019

2/10 Terrible

Anthony

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
It was like a nightmare, Felt like I could be attacked at any moment
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 11 mar. 2024
Hi Anthony,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excelente

Jamylah

Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y., el 7 mar. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Aceptable

Michael

Viaje familiar con niños
No le gustó: Limpieza
Se hospedó 5 noches en noviembre de 2023

2/10 Terrible

Ovel

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The gentleman at the front desk, Rodney was the only positive experience. He was sincere in his apology. I had 2 wait 2 & a half hrs to get a rm. Only positive thing i experienced was the good conversation while i waited 4 rm.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brand Experience Team, el 7 dic. 2023
Hi Ovel,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Ebony

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I waited for almost an hour there were no rooms and the room we got had no tv so they had to give me q diacount
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Ebony

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very noisy, strange people knocking on your door, had to take own dirty towels to the office to get clean ones just all around poor
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brand Experience Team, el 30 nov. 2023
Hi Ebony,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Tyrone

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Staff was good but my room was riddled with roaches
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 30 nov. 2023
Hi Tyrone,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Cockroaches and dirty floors in my room. Guests were banging on my door at 2AM.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nancy Y., el 28 nov. 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Terrible

Jean

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Hongbiong

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Brady

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

jeannie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Vincent, DALLAS

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

DONNIE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Darrian

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Johnson

Le gustó: Servicio y personal y comodidad de las habitaciones
Heavy smoking smell even in the nonsmoking room I was in, outer appearance looks a little rough, with one of the front doors not working. But my room was clean, comfortable and had all the amenities. Worth the price if you’re just staying a couple days
Se hospedó 6 noches en septiembre de 2023
Respuesta de Brand Experience Team, el 18 sept. 2023
Hi Johnson, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 Aceptable

Raymond

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Overnight stay in Fayetteville
The staff at this hotel were extremely friendly and helpful, gladly providing assistance when needed. The facility as a whole was sketchy, they have monthly rates for rooms so it seems as if a majority of the tenants are long term residents, making the place seem as if it was a cheap apartment complex in the city. The room itself wasn't noticeably dirty but the presence of cockroaches all over the room took away all hopes of cleanliness. Other than the roaches, the room suited our needs. I would not recommend this place for those with children or weak stomachs.
Se hospedó 1 noche en agosto de 2023
Respuesta de Brand Experience Team, el 11 sept. 2023
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 Aceptable

Dirk

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Shyla

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
H
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Daresha

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Leon

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Melvin Anthony

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Property should not be represented by any national chain. Roaches, sparking microwave, smell, trash in common areas (piles in corners and steps), dogs. Many issues may be related to clients. If on a budget, sleep in your car. (There are better, budget hotels in the area .
Se hospedó 4 noches en julio de 2023
Respuesta de Nancy Y., el 15 ago. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Andres, Jacksonville

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No breakfast is offer, Trash every where, broken door, No cover for the bed, cockroaches,....I hate this place...was of money...
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 7 ago. 2023
Hi Andres,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Travis

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
There a clear sign of infestation of roaches on the elevator.There was roaches inside the fridge . There was beer cans and cigarette butts everywhere.There was also piles of trash in corners on the third floor
Se hospedó 3 noches en julio de 2023
Respuesta de Brand Experience Team, el 7 ago. 2023
Hi Travis,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

christopher

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Keep on driving!
The worst motel 6 we have ever stayed at. Very dirty, ran down, trash on stairwell, room smelled of cigarettes (non smoking), no breakfast option.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 7 ago. 2023
Hi Christopher,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Aceptable

Joseph

Se hospedó 1 noche en julio de 2023

2/10 Terrible

Lucius

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The motel was over booked. I did not get a room. I’m requesting a refund
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 17 jul. 2023
Hi Lucius,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excelente

Lashondra

Se hospedó 1 noche en abril de 2023

2/10 Terrible

Frankie

Se hospedó 1 noche en mayo de 2023

2/10 Terrible

James

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fayetteville Motel 6 is a disgusting and ghetto!!!
This place was a ghetto. As I walked to my room there was feces and filth in the walkways. Three guys were conducting a drug deal in the stairway. It was being used as long-term housing for the homeless and illegal immigrants. I never even got to my room - I went right back to the lobby and cancelled my stay. They filled out some hand-written refund paper and made me sign and date the "blank page". I do not know if they actually processed my refund - I will dispute any charges that show up on my credit card from this reservation.
Se hospedó 2 noches en junio de 2023
Respuesta de Nancy Y., el 13 jun. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Richard

Se hospedó 1 noche en mayo de 2023

4/10 Malo

Chris

No le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel is in very poor condition! Very dangerous vibe. Do not recommend. Not clean.
Se hospedó 5 noches en mayo de 2023

2/10 Terrible

James

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Got off the plane to a message that my reservation had been canceled
Se hospedó 1 noche en mayo de 2023
Respuesta de Nancy Y., el 22 may. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Malo

Rick

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
Roaches was biggest problem. One shower didn't work and one toilet seat was loose.
Se hospedó 1 noche en mayo de 2023
Respuesta de Nancy Y., el 22 may. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Don't just dont
I have never stayed at a worse or more putrid motel. The place was filthy!! The floors were tacky, the table and chairs were sticky. There was urine in the toilet. The walls were dirty and had holes in them. I reserved a non-smoking king and got a smoking double. I spent 45 minutes cleaning the table and chair. The shower smelled. I was too exhausted to go somewhere else. When I wasn't listening to parties and loud music, it was the fist fights outside my room. The door was bent and didn't fit the frame so every smell from smoke of all kinds to dog urine wafted in. I didn't go near the bed for fear of some local wild living there. I put my head down on the table, because I knew it was clean, and slept a bit there. When I woke up there were roaches on the walls and a mouse by the sink. I left after a few hours. It was disgusting. I'd rather sleep in my car in the side of the highway with a serial killer on the loose. Just don't.
Se hospedó 1 noche en mayo de 2023
Respuesta de Brand Experience Team, el 15 may. 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Several roaches in room. Microwave not clean nor did it have plate that goes inside microwave Everything else was decent
Se hospedó 1 noche en mayo de 2023
Respuesta de Brand Experience Team, el 15 may. 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The worse ever.
This was the worse experience every I called the front office to get another room before the door to the room is broke and it didn’t close all the way…on top of that they told me I couldn’t get a refund.
Se hospedó 1 noche en abril de 2023
Respuesta de Brand Experience Team, el 24 abr. 2023
Hi Traveler,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

Dawn

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
There were bed bugs in the bed and the room was filthy dirty.
Se hospedó 1 noche en marzo de 2023
Respuesta de Nancy Y. , el 11 abr. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Malo

Andrew

No le gustó: Limpieza y condiciones de la propiedad
The motel was conveniently located and relatively low priced. In general the motel was not kept clean or maintained. There was an accumulation of trash on the grounds and the floor to the room was so dirty that I left black marks on the shower floor from walking across it. The curtains were falling down and would not fully close.
Se hospedó 2 noches en febrero de 2023
Respuesta de Brand Experience Team, el 21 feb. 2023
Hi Andrew,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Malo

Joseph C

Viaje con mascota
No le gustó: Servicios y condiciones de la propiedad
Outdated, seedy, unmaintained, noisy, and littered outside.
Se hospedó 1 noche en enero de 2023
Respuesta de Nancy Y. , el 1 feb. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excelente

Giovannie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and understanding staff, room smelled a little dense? Like water and cigarettes but for the price and for the convenience I couldn’t ask for more!
Se hospedó 1 noche en noviembre de 2022
Respuesta de Brand Experience Team, el 7 dic. 2022
Hi Giovannie,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

RALBA

No le gustó: Limpieza, servicios, condiciones de la propiedad
I checked in the lady was very friendly the property was nasty was dirty I’m going to my room with my son what’s his 9years old he got bitten by a spider on the neck on the bed while he was sleeping at 3:30 in the morning it was cockroaches and I look like a shoebox I’m claustrophobic I had to leave there was people all over the place it’s not safe The door is not opening the handle is loose the even my son said mama this is not safe I put a chair that they had in the room towards the door in case anything happened air conditioner that I have a cover was not there it was black so you see the inside of the air conditioner there’s cockroaches going around in the towels were stained I don’t know if it was blood of it was just pink but it was just nasty I was meant to be there for 2 nights but i checked out nasty and I hope the manager of the property steps it up because it’s nasty
Se hospedó 2 noches en septiembre de 2022
Respuesta de RH, el 6 oct. 2022
We want to thank you for taking the time and doing a review on your stay. It is reviews such as yours that helps us know about issues such as the one you had so that we can correct the issue and try our best to ensure it does not happen again. The Management & Staff want you to know how so sorry we are to hear that you did not have a good stay with us. We try very hard to make every guest stay the best it can be, but it looks like we may have failed with your stay. Again, we are so sorry you did not have a good stay with us.Management

2/10 Terrible

Emanuel

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en agosto de 2022
Respuesta de RH, el 6 oct. 2022
We want to thank you for taking the time and doing a review on your stay. It is reviews such as yours that helps us know about issues such as the one you had so that we can correct the issue and try our best to ensure it does not happen again. The Management & Staff want you to know how so sorry we are to hear that you did not have a good stay with us. We try very hard to make every guest stay the best it can be, but it looks like we may have failed with your stay. Again, we are so sorry you did not have a good stay with us.Management

2/10 Terrible

Tameka

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
They had roaches it was loud outside the bed had no covers on it
Se hospedó 2 noches en agosto de 2022
Respuesta de RH, el 6 oct. 2022
We want to thank you for taking the time and doing a review on your stay. It is reviews such as yours that helps us know about issues such as the one you had so that we can correct the issue and try our best to ensure it does not happen again. The Management & Staff want you to know how so sorry we are to hear that you did not have a good stay with us. We try very hard to make every guest stay the best it can be, but it looks like we may have failed with your stay. Again, we are so sorry you did not have a good stay with us.Management

2/10 Terrible

Solange

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dump
When I asked for a non-smoking room the room I was given reeked of cigarette smoke the room was incredibly nasty infested and we could not sleep because the room was infested with cockroaches
Se hospedó 2 noches en julio de 2022
Respuesta de Management, el 8 ago. 2022
We apologize for your issues at the property, and are addressing the issues.

2/10 Terrible

Jeremy, Lancaster

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was the single worst experience I’ve ever had at a hotel. I understand short staffing. But the people in charge of this hotel are not capable of a basic level of cleanliness and service. Broken glass on the walkway, roaches in the room, both dead and living that I had to kill (I was told they are working on it and have pest control “scheduled”), leftover hair in the bed, and obvious smoking smell in non-smoking rooms. The night manager had a “that’s just the way it is” attitude, other than the broken glass which she promised to have cleaned up when I reported it at 11pm, but it was still there when we left at 8am. If we had had another choice at 11pm we would not have stayed and will not stay here again. You have a choice if you haven’t booked your room yet, don’t make this mistake.
Se hospedó 1 noche en julio de 2022
Respuesta de Management, el 8 ago. 2022
We do apologize for your unpleasant stay with us. Wea are addressing your issues noted.

2/10 Terrible

Curt

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I want a refund on my card! This place was so trashy I didn’t stay there I went and got another motel! I called the manager and tried getting my money back and he wouldn’t return my call and the staff said they could not help either! I called the night I checked in and immediately left once I saw how trashy this place was. I need my card credited back because I did not stay there.
Se hospedó 2 noches en julio de 2022
Respuesta de Management, el 8 ago. 2022
Thank you for your feedback

10/10 Excelente

Patrick

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
The staff was awesome and the hotel was ok.Other then the late night Lottery and strange late night strollers.
Se hospedó 2 noches en junio de 2022
Respuesta de Management, el 8 ago. 2022
Appreciate your feedback. Hpe to see you again the next time your in the area.