Hello Pablo E., We appreciate you choosing to stay with us. We hope you had an overall enjoyable experience during your visit. Should you have any further feedback to share, please don't hesitate to reach out to us. Safe travels!

Hello Yanik, We are sorry to hear about your experience. Please feel free to reach out to us directly to share any feedback you may have so we can address any issues you encountered during your stay.

Hello Enyelber,We appreciate you choosing our hotel for your stay. We hope you had an enjoyable experience overall. If there is anything specific you would like to share about your stay, please feel free to reach out to us directly. We value your feedback and would be happy to address any concerns or suggestions you may have.

Hello Rene, Lamentamos mucho escuchar que tu experiencia no cumplió con tus expectativas. Agradecemos tus comentarios y los trasladaremos al equipo correspondiente para mejorar en el futuro. Esperamos que nos des otra oportunidad para mostrarte un mejor servicio.

Hello Josue, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

Hi Vanessa,thanks for taking the time to write in and express your thoughts and honest feedback. We are extremely sorry that your bathroom clogged had some cleanliness issues. We have shared them with our Director of Housekeeping and staff, and we have taken action to ensure we do not repeat these issues in the future. We do our best to maintain high standards and continually strive to improve our service. Comments like yours help us in this process, so we appreciate all your feedback. Thank you again for your patience, and we hope to have the opportunity to provide you with an even better stay on your next visit.

Hello Carlos,Thank you for sharing this rating, and we welcome you to visit us again anytime.

Hello Orlin,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Please do consider us again on your next visit to the area.

Hello Bethsabel, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Hector, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello Yulian, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

Hello Erika,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

Hello Javier,It was our privilege to earn your business and we hope to host you again on your next trip.

Hello dusniel, We are sorry to hear about those cleanliness issues, if it was reported to us during your stay, we would make sure to resolve it. We pride ourselves in make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it greatly if these things can be reported to us as we do not want this to happen again. We apologize that our service did not satisfy your expectations.

Hello Solange, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

Hello Cesar, It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

Hello Carlos,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

Hello Neidisis, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. I hope you will return to enjoy a memorable and exceptional experience.

Hello,Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

It means so much to have earned your business. We appreciate the feedback regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

On behalf of our entire staff thank you for staying with us and for rating your stay.,

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

On behalf of our entire staff thank you for staying with us and for rating your stay.,

On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

It was our priviledge to earn your business and we hope to host you again on your next trip.

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

It means so much to have earned your business. We appreciate the feedback regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

Thanks for your reveiw! We are delighted to hear that your stay was comfortable and satisfactory. We would be more than happy to welcome you back when you are in our area again!

Hello PUM',We regret to hear that your expectations weren't met based on the photos. Your feedback is valuable, and we suggest reaching out to our management to discuss your experience in more detail. We appreciate your input and will strive to enhance our guests' experiences further.

Hello Jojo, We appreciate you taking the time to share your feedback with us. We take all comments seriously and will address these concerns with our team to ensure improvements are made for future guests. Thank you for bringing these issues to our attention.

Hello Harold, We regret to hear about your experience and appreciate your feedback. Please note that we take all comments seriously and will address them with our team accordingly. We value our guests' opinions and strive to improve our services continuously. Thank you for bringing this to our attention.

Hello Mark,We're disappointed to learn about your experience and regret that you found our hotel below your expectations. Your feedback is valuable to us, and we'll share your comments with the team for improvement. We truly appreciate your insights as they help us enhance our services.

Hello Alex, I apologize for any inconvenience you experienced during your stay. Your feedback has been noted, and we will address the matter with our team to ensure the safety and security of our guests are a top priority. Thank you for bringing this to our attention.

Hello Linda,We appreciate you sharing your experience with us and regret to hear that your stay did not meet your expectations. Your feedback is valuable for us to improve our services. Should you have any further concerns or feedback, please do not hesitate to contact our management team directly for further assistance. Your satisfaction is our top priority.

Hello Curt,We regret to hear about your recent experience at our hotel. We encourage guests to reach out to management directly with any concerns during their stay, as we strive to address issues promptly. Your feedback will be shared with the appropriate teams for review and improvement. We appreciate your comments.

Hello Janet, We take all feedback seriously and regret to hear about your experience. Feel free to reach out to our management team for further assistance. Your satisfaction is important to us.