Exterior

Opiniones de Hyatt Place Fremont/Silicon Valley

3 out of 5
Hyatt Place Fremont/Silicon Valley
3101 W Warren Ave, Fremont, CA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 582 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 265 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 81 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 43 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 32 de 1003 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nathan, el 31 dic. 2023
Greetings Maria,Thank you for taking the time to write a review, we appreciate your feedback. Safe travels, and Happy New Year!

10/10 Excelente

María Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022
Respuesta de Brett, el 13 sept. 2022
Thank you for your review. We are glad you enjoyed your stay, and look forward to your next visit.

10/10 Excelente

Arturo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo
Se hospedó 1 noche en agosto de 2022
Respuesta de Brett, el 22 ago. 2022
Thank you for your review. We appreciate your choice in us, and look forward to being of service in the future.

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exelente servicio ...muy limpio
Se hospedó 1 noche en junio de 2022
Respuesta de Brett, el 22 ago. 2022
Thank you for your review. We appreciate your choice in us, and look forward to being of service in the future.

10/10 Excelente

Bryan

Se hospedó 1 noche en junio de 2022

2/10 Terrible

Alicia

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy mal sicio las cobijas picavan Mucho y nunca resolvieron el problema
Se hospedó 3 noches en noviembre de 2021
Respuesta de Kee-Kee, el 16 nov. 2021
Gracias por sus sinceros comentarios. Lamento mucho saber que su estancia en el hotel no estuvo a la altura. Tenga en cuenta que esta información se ha transmitido a nuestro personal interesado. A pesar de esto, esperamos poder darle la bienvenida nuevamente en una visita de regreso a Hyatt Place Fremont.

10/10 Excelente

Lizeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy limpio y me gustaría volver a hospedarme alli
Se hospedó 2 noches en agosto de 2021

10/10 Excelente

Ricardo

Se hospedó 1 noche en julio de 2021

8/10 Bueno

Fernan

Se hospedó 3 noches en julio de 2021

2/10 Terrible

Maryel

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El agua de la regadera no servia, todo el tiempo agua fria
Se hospedó 2 noches en noviembre de 2020

10/10 Excelente

Fremont, Fremont CA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente e visitado muchos me quedo con Hyatt limpieza 10 empleados amables buen servicio el que no a visitado el hotel lo invito Hyatt Fremont CA.
Se hospedó 2 noches en noviembre de 2020

8/10 Bueno

Dennis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen servicio
Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
la estadia cumplio con nuestras espectativas nos sentimos bien con la atencion
Se hospedó 2 noches en julio de 2019

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Limpio. Seguro. Valor.
Lindo hotel. habitaciones limpias. seguro y a salvo. Personal amable a la llegada. gran valor.
Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendable
Excelente hotel, buena ubicación, limpio, instalaciones perfectas
Se hospedó 2 noches en octubre de 2018

10/10 Excelente

Douglas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Negocios
in this hotel I had a nice time with my family everything clean the rich food
Se hospedó 2 noches en julio de 2018

10/10 Excelente

Aida, Las Vegas, NV

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Muy buena experiencia , lo recomiendo me gusto todo ...
Se hospedó 2 noches en julio de 2018

10/10 Excelente

Byron Rubén

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
¡Excelente hotel!
Estuvimos 3 noches de vacaciones, en general el hotel es excelente, cuenta con 2 elevadores lo que agiliza la movilidad dentro del mismo, personal muy amable y atento; dado que mi familia consta de 5 miembros debí pedir sábanas extras para el sofá cama, las que me proporcionaron atentamente y sin costo adicional. El desayuno fué más allá de lo esperado. Si te movilizas en vehículo, la ubicación no es problema. Un hotel súper recomendado.

8/10 Bueno

Sara, houston, Tx

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy agradable y con buena ubicación.
El hotel tiene una buena ubicación y el personal es muy agradable. La habitación es muy confortable y limpia.
Se hospedó 4 noches en enero de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un servicio excelente , limpieza excepcional!!
En el bar tuve una experiencia muy especial a la vez el trato y muy buen servicio !! Super nice !!
Se hospedó 1 noche en diciembre de 2017

2/10 Terrible

Chahat

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bad housekeeping and messy rooms
Se hospedó 4 noches en marzo de 2024
Respuesta de Nathan M. , el 26 mar. 2024
Hello Chahat,We are saddened to hear that the cleanliness of your room did not meet your expectations. Please know our hotel strives in providing clean and comfortable rooms, and regret that we fell short of expectations during your stay. We have addressed your feedback to our Housekeeping Director to ensure such oversights do not happen in the future.

10/10 Excelente

Terri

Great
Se hospedó 1 noche en marzo de 2024
Respuesta de Hyatt Place Fremont Management , el 23 mar. 2024
Hello Terri,Thank you for your kind words. We hope to have you back at the Hyatt Place Fremont in the near future.

8/10 Bueno

Edmund, Waipahu

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We liked that it was a suite with a sitting area and counter space. There was no ice machine on our floor. It was two floors away.
Se hospedó 8 noches en febrero de 2024
Respuesta de Nathan M. , el 10 mar. 2024
Dear Edmund,Thank you for sharing your feedback with us. We are happy to see that you enjoyed the layout of our rooms, and please feel free to inquire with the desk if you are looking for a room on the same floor as the ice machine. Our hosts would be happy to accommodate your request if available. We hope to have you back on property in the near future.

6/10 Aceptable

Lokmane

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The carpet was dirty, I suggest you to shampoo it or completely replace it The AC was also complicated to adjust for a pleasant room temperature
Se hospedó 3 noches en febrero de 2024
Respuesta de Nathan M. , el 5 mar. 2024
Hello Lokmane,Thank you for your feedback. I am saddened to hear that you encountered these experiences during your stay. Please know we are following up with the proper departments responsible to ensure action is taken immediately. We hope to have the opportunity to invite you back in the near future.

6/10 Aceptable

Abigail

Viaje en grupo
Overall it was ok. Breakfast area very crowded and not well maintained.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nathan M., el 20 feb. 2024
Hello Abigail,We appreciate your feedback on your stay. I apologize that our breakfast was not well maintained during your visit, and please know we are taking extra measures to ensure our team is well prepared to handle the busy crowds. It is my hope to invite you back in the near future to enjoy your fresh complimentary breakfast with no inconveniences, as deserved! Safe travels, and we hope to see you again soon.

10/10 Excelente

Candace

Se hospedó 2 noches en febrero de 2024
Respuesta de Hyatt Place Fremont Management , el 23 mar. 2024
Hello Candace,Thank you for taking the time to complete a survey on your most recent stay. We are happy to see that we were able to meet your expectations, and hope to invite you back for the future!

10/10 Excelente

Myra

Viaje en grupo
Le gustó: Limpieza y servicios
Great room set up but the coffee maker wasn't rinsed cleaned. I ran it with water 4x and brown stuff came out
Se hospedó 1 noche en enero de 2024
Respuesta de Nathan M., el 25 ene. 2024
Hello Myra,Thank you for submitting your feedback on your most recent stay. I apologize that the coffee maker in your room was not cleaned to our usual standards. Please know we have taken action with our housekeeping team to ensure they are following proper cleaning procedures for our coffee makers. We hope to have the opportunity to invite you back on property for an improved experience.

10/10 Excelente

Bin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place is very quiet and very clean.
Se hospedó 2 noches en enero de 2024
Respuesta de Nathan M. , el 18 ene. 2024
Hello Bin,Thank you for taking the time complete a review. We are happy to hear you were satisfied with cleanliness of our room, and our quiet location. We hope to invite you back in the near future!

6/10 Aceptable

Shraddha

No le gustó: Servicio y personal
Property is very close to major freeway. Best thing is they have a EV car charger (huge benefit for Tesla owners). However, this property is very outdated. Their TV system has set tv channels, not much choices for young kids. We stayed for 5 nights and the breakfast menu was same every day with only 1 item changing. Housekeeping services are not provided on a daily basis. Definitely need some upgrades.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Nathan M. , el 12 ene. 2024
Hello Shraddha,Thank you for sharing your feedback with us in regard to your stay. Please know your feedback is valuable and will be discussed amongst our management team. We hope to invite you back to property for an improved experience in the near future.

8/10 Bueno

MyJoy

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
This stay was way better than I imagined. Breakfast was good as well. The only thing that did bother me was they charge $10 per day for your car to be parked. I wasn’t aware of that prior to the booking. Other than great hotel.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nathan, el 31 dic. 2023
Hello Myjoy,We appreciate you taking the time to share your feedback with us. We apologize that you felt bothered by our parking charge, and please know we are looking into better ways of how can pre-inform our guests of this charge before their arrival. We hope to invite you back in the near future for another splendid stay.

8/10 Bueno

Giuseppina

Viaje en pareja
Le gustó: Limpieza y servicio y personal
We stayed at this hotel some years ago and it was cleaner then. The breakfast is also not good as then, fewer options and not too good (i.e. waffle dry, not edible, no choice of cereals, no whole milk)
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nathan M. , el 12 ene. 2024
Hello Giuseppina,Thank you for taking the time to share your experience at the Hyatt Place Fremont. We apologize if your most recent stay did not meet your expectations as your previous stays with us. Please know we are addressing your comments with our management team. It is my hope to invite you back to the Hyatt Place Fremont in the near future, with an improved breakfast and overall experience.

2/10 Terrible

Priyam

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Somebody broke my car windshield in the hotel parking just beside the lobby
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nathan , el 27 dic. 2023
Hello Priyam,We are sincerely sorry and can understand the frustration with the incident that occurred with your vehicle in our parking lot. Please know we have submitted an incident report to our corporate team, and an individual from our insurance will reach out to you with further information. Please know we are taking the steps on our end to hopefully find the proper resolution. Please let us know if you have any additional questions in regards to this matter.

10/10 Excelente

Angelica

Se hospedó 1 noche en diciembre de 2023
Respuesta de Nathan, el 27 dic. 2023
Hello Angelica,Thank you for reviewing your stay at the Hyatt Place Fremont. We appreciate your 10/10 rating! Safe travels and Happy Holidays.

10/10 Excelente

Mohammad Farooq

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’m completely satisfied with the service. Keep it up.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nathan Mijares (Assistant GM II), el 19 dic. 2023
Hello Mohammad Farooq,Thank you for the review, and I am happy to hear you were satisfied with our service. We hope to welcome you back to our property in the near future. Please let us know if there is anything we can do to elevate your stays.

8/10 Bueno

KEVIN

Se hospedó 2 noches en diciembre de 2023
Respuesta de Nathan, el 27 dic. 2023
Dear Kevin,We hope you enjoyed your stay at the Hyatt Place Fremont. Please come visit us again!

10/10 Excelente

Young

Se hospedó 6 noches en diciembre de 2023
Respuesta de Nathan Mijares (Assistant GM II), el 19 dic. 2023
Greetings Young,Thank you for writing a review! We hope to invite you back in the near future. Safe travels.

4/10 Malo

Lizhong

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal
The staff at the front desk was definitely not friendly and helpful almost rude. This is the second time that I have been to this property. Both time I could smell someone did smoke in the room. The air conditioning unit was really loud.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nathan Mijares (Assistant GM II), el 19 dic. 2023
Hello Lizhong,Thank you again for choosing to return to the Hyatt Place Fremont. I apologize that both your stays experienced a smoke smell. Please know our hotel has a strict non-smoking policy and in the unfortunate event that guest do smoke in the room, we take extra steps to deep clean and remove the odor from the room. I apologize if our staff was not able to assist you with these concerns, and please know we are investigating the matter with the front desk team. I appreciate your feedback as it is valuable in training our staff to provide better customer service. We hope to have the opportunity to invite you back in the future with a freshly cleaned room with no additional odor that meets Hyatt's standards.

8/10 Bueno

Youngjung

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Nathan Mijares (Assistant GM II), el 19 dic. 2023
Hello Youngjung,We appreciate your review. We hope to be of service to you in the future.

10/10 Excelente

CAMILLE

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Free breakfast
Se hospedó 2 noches en noviembre de 2023
Respuesta de Nathan Mijares (Assistant GM II), el 4 dic. 2023
Hello Camille, Thank you for taking the time to write a review on your most recent stay, and we appreciate the 5/5 review! I am happy to hear you were able to enjoy our complimentary breakfast served every morning. Please come visit us again soon, and safe travels.

10/10 Excelente

Zhiping

Se hospedó 4 noches en noviembre de 2023
Respuesta de Nathan Mijares (Assistant GM II), el 12 nov. 2023
Hello Zhiping,Thank you for the awesome review, I am happy to see that everything in your stay was perfect. We hope to invite you back real soon. Please reach out to us should you have any questions.

10/10 Excelente

Valerie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place
Great service everyone is very friendly. Felt so welcome. Rooms are extremely clean. Ac worked perfect. Pillows could be better. Loved the fresh water in the lobby and breakfast was delicious.
Se hospedó 2 noches en octubre de 2023
Respuesta de Nathan Mijares (Assistant GM II), el 2 nov. 2023
Hello Valerie,We appreciate you taking the time to review your stay. We are happy to see you enjoyed your visit, from our friendly staff, to our clean rooms and delicious breakfast. We apologize that the quality of the pillows did not meet up to your standards. Please know for future stays, we do have the option of foam pillows if that is to your preferred liking. We hope to have you back on property in the near future, safe travels until next time!

8/10 Bueno

Edmund, Waipahu

Se hospedó 5 noches en octubre de 2023
Respuesta de Brett, el 14 nov. 2023
Thank you for your feedback. We appreciate your choice in us and look forward to being of service in the future.

10/10 Excelente

Ramesh

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is very clean and well maintained.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nathan Mijares (Assistant GM II), el 22 oct. 2023
Hello Ramesh,We appreciate your kind words and am happy to hear that everything in your room was cleaned and well maintained. Our housekeepers really go above and beyond to make our hotel in tip top shape! Safe travels, and we hope to have you back again next time.

10/10 Excelente

Joann

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is very convenient, close to San Jose airport, close to the freeway and close to Fremont.
Se hospedó 2 noches en octubre de 2023
Respuesta de Nathan Mijares (Assistant GM II), el 22 oct. 2023
Hello Joann,Thank you for taking the time to write a review on your stay. We are happy to hear you were pleased with how convenient our location is in Fremont. Our hotel has quick and easy access to anywhere in the Bay Area. We hope to have the chance to host you again in the near future. Please do not hesitate to reach out to us should you have any additional questions!

10/10 Excelente

Sherry, santa clara

Se hospedó 3 noches en octubre de 2023
Respuesta de Nathan Mijares (Assistant GM II), el 12 nov. 2023
Hello Sherry,We are ecstatic to see that everything with your stay was seamless. Please come visit us in the near future, we'd be happy to welcome you back!

10/10 Excelente

Sherry, santa clara

Se hospedó 5 noches en octubre de 2023
Respuesta de Nathan Mijares (Assistant GM II), el 22 oct. 2023
Hi Sherry,Thank you for your review! We hope to invite you back in the near future for another seamless stay. Safe travels.

4/10 Malo

Ka Lee

Se hospedó 5 noches en octubre de 2023
Respuesta de Nathan Mijares (Assistant GM II), el 22 oct. 2023
Hello Ka Lee,We appreciate you taking the time to review your most recent stay with us. While it does not look like your stay had met expectations unfortunately, I am hopeful that you are able to give us another chance in the future to provide the exceptional stay that you deserve! If you have any questions or would like to provide additional feedback, please do not hesitate to reach out to me.

10/10 Excelente

Ofelia

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
What a fun trip, excellent food. Front desk staff was very friendly!
Se hospedó 5 noches en octubre de 2023
Respuesta de Nathan Mijares (Assistant GM II), el 22 oct. 2023
Hello Ofelia,We are ecstatic to hear you had a splendid time during your stay with us! Our front desk staff cannot wait to invite you back for another stay, please do not hesitate to reach out to us should you need assistance setting up a reservation.

10/10 Excelente

Timofey

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super friendly and easy to communicate staff. Our room was clean and comfy. We enjoyed a family movie as there was a sizable TV with an HDMI port. The only thing was the location was not super walkable, but can be considered an advantage given that the hotel is near the highway.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hyatt Place Fremont Management , el 7 oct. 2023
Hello Timofey,We are please to hear you enjoyed your stay and our staff was able to accommodate you. I apologize that you were not able to walk around the area of our property. We'd love to provide you a safe walking route for your next visit! We hope to have the opportunity to host you again in the near future.