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Opiniones de Motel 6 Attalla, AL

2 out of 5
Motel 6 Attalla, AL
915 East 5th Avenue, Attalla, AL

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 42 de 189 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 48 de 189 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 44 de 189 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 19 de 189 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 189 opiniones" "

6.8/10

Limpieza

7.2/10

Servicio y personal

5.4/10

Servicios

6.4/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Daniel

Se hospedó 1 noche en abril de 2023

6/10 Aceptable

julio

Le gustó: Comodidad de las habitaciones
La habitacion que me dieron tenia una fuga en el techo y tardaron en cambiarme.
Se hospedó 1 noche en junio de 2017

6/10 Aceptable

Jennifer

Rude employees
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 3 abr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bueno

Ise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Brand Experience Team, el 28 feb. 2024
Hi Ise,Thank you for positively rating your stay!Lilith#Team6

8/10 Bueno

Mike

Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y., el 14 feb. 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

2/10 Terrible

Christine

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Only 2 lights in whole room worked. Then, we slept with those on because the cockroaches were unreal!
Respuesta de Nancy Y., el 7 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bueno

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Rodrick

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The lenting was horrible. The smell was horrible.
Se hospedó 2 noches en octubre de 2023
Respuesta de Brand Experience Team, el 1 nov. 2023
Hi Rodrick,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excelente

Tiffany

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Michelle , el 19 oct. 2023
Thank you for your review. We are pleased to know that you were satisfied with your stay and we hope to see you again in the future

8/10 Bueno

Samantha

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Beds
It was a good hotel but the beds were terrible needs better mattress
Se hospedó 3 noches en septiembre de 2023
Respuesta de Michelle , el 3 oct. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention

4/10 Malo

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
Big Mistake
There were two of us staying in the room. We had 1/4 roll of toilet paper in the bathroom, with no new rolls in the room. There was not a box of tissues. There were 2 bath towels, 2 hand towels, and 2 washcloths. Some people would appreciate at least 4 of each of those. There were 4 plastic cups on the vanity and we were staying for three nights. The cups were never replaced as we used them, so we ran out quickly. The A/C worked, but made a huge racket every time it came on. It's hard to sleep under those conditions.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Michelle , el 3 oct. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us.

8/10 Bueno

Michael

Viaje en pareja
Le gustó: Limpieza y servicio y personal
It's good place for a one night stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Michelle , el 3 oct. 2023
Thank you for taking the time and giving us a review and letting us know how your stay was with us. We are pleased to know that you enjoyed your stay and we hope to see you again the future

10/10 Excelente

James

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The lady at the front desk was very nice. The rooms were nice, and clean, would definitely take extra pillows. Our overall stay here was pleasant. The price wasn’t bad at all.
Respuesta de Michelle , el 23 sept. 2023
Thank you for taking the time and giving us a review and letting us know how your stay was with us. We are pleased to know that you enjoyed your stay and we hope to see you again the future

6/10 Aceptable

Catherine

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Cheap no frills hotel. Not great but adequate. The shower was clean. Bed was okay but stains on sheets. Only three small pilliws on king size bed. Ice machine wasnt working. Very noisy because it is right on the busy road. Not a great neighborhood. Staff was very nice, especially when we could not get tv to work.
Se hospedó 1 noche en agosto de 2023
Respuesta de Nancy Y., el 17 ago. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excelente

Timothy Allen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fast
Check in was quick and room was great.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 19 jul. 2023
Hi Timothy Allen,Thanks for the wonderful review, we really appreciate the support. Lilith#Team6

6/10 Aceptable

Thomas

Se hospedó 1 noche en junio de 2023

4/10 Malo

Lauren

Viaje con mascota, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
People coming and going all night. Beds and pillows lacking. This hotel must mostly be used for out of town workers and is pretty sketchy at best.
Se hospedó 1 noche en junio de 2023
Respuesta de Brand Experience Team, el 21 jun. 2023
Hi Lauren, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

2/10 Terrible

Alicea

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Bobby

Viaje en pareja, Viaje con mascota
No le gustó: Servicio y personal
Didn't care for the area or service at all
Se hospedó 1 noche en abril de 2023
Respuesta de Brand Experience Team, el 16 may. 2023
Hi Bobby,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Aceptable

Robert

Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Briahna

Viaje en pareja
Stains in the bed (under the pillows), washcloths stained, and refrigerator leaking.
Se hospedó 2 noches en abril de 2023
Respuesta de Nancy Y., el 4 may. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Aceptable

Milton

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Not again
The room was no where close to as clean as other Motel 6 we had stayed in. The service was horrible. We literally had to kick the door to open it because it was messed up.
Se hospedó 1 noche en abril de 2023
Respuesta de Brand Experience Team, el 25 abr. 2023
Hi Milton,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 Aceptable

Joanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Alana

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2023

6/10 Aceptable

Stephen

Viaje de negocios
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Gloria

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We have stayed here before and came back. Clean rooms. A little bare bones but that’s ok. Bring shampoo. Good and shopping nearby. A little traffic noise but not bad.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Brand Experience Team, el 27 ene. 2023
Hi Gloria, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Malo

Maranda

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Roaches, noisy, broken toilet in a disgusting germ infested bathroom with who knows WHAT is even wiped on the walls and door, filthy floors and remote, bed headboard has shoe prints on it, blocked by “clean” pillows. Forgot your shampoo? Uh-Oh! This motel only gives two thin bars of cheap soap. Better drive to the sketchy store up street and get some! No tiny lotion or shampoos like most places.. Even the other disappointing motels I’ve been to have had that. Almost $90 to sleep on a bed that couldn’t even be wiped down at the headboard, extremely noisy all while worrying if roaches are gonna get on me. If they have roaches, what else do they have?? This is my 4th stay here, and I’ve learned my lesson. It’s not just “that” room. It’s all of the rooms I’ve been in. Do better, Motel 6! Save your money, there’s more places to stay in Gadsden. This motel, just isn’t it.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Brand Experience Team, el 27 ene. 2023
Hi Maranda,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Frank

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you for not responding to me all weekend, and left me and my son in a town 6 hours from home to find a place to sleep after our reservation was canceled 17 minutes after check in. We had tickets to an event that night that WE WERE NOT ABLE TO ATTEND! We have to drive from hotel to hotel, while everything was sold out, and had to wait in a parking lot hoping there would be a cancelation so we wouldn't have to sleep in my car! I called the number provided by expedia, just to get an automated voice telling me you were too busy and call back later! There was FINALLY a cancelation, and I had to pay an extra money than the room I booked with you, on top of losing event tickets, and parking. So I spent a lot of extra money because I chose to do business with Expedia. Not including the stress, and being upset from missing the event we even traveled FOR!! I will never use Motel 6, or Expedia ever again, and will tell this story to ANYONE who will listen. Review has been posted to Motel 6 Attalla AL as well. I have receipts, tickets, pictures, videos, and proof you or anyone who would like to see. My vacation was RUINED!
Se hospedó 2 noches en octubre de 2022
Respuesta de Brand Experience Team, el 27 ene. 2023
Hi Frank,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

4/10 Malo

Jeff

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Honestly there was nothing unique about the property. It was noisy, you could hear people outside, above you, beside you and traffic sounded as if it was coming through the very small parking area. Had a very hard time getting to our room due to a vehicle being parked "in our door almost". The door was very complicated to open. we were told that if it did not open pushing the handle down, then pull it up. The door was so hard to lock when leaving. my husband had to close the door hard and turn the handle a certain way and then back the other way, or something like that. It was a good size room but seating was two straight back chairs. It was a king size bed. Neither of us could sleep well due to the noise all around us. I'm glad we were only there one night.
Se hospedó 1 noche en octubre de 2022
Respuesta de Brand Experience Team, el 27 ene. 2023
Hi Jeff,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

8/10 Bueno

Melissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2022
Respuesta de Brand Experience Team, el 27 ene. 2023
Hi Melissa, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Bueno

Randy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022
Respuesta de Gary , el 19 oct. 2022
Thank you, we really appreciate your business.

6/10 Aceptable

Cheryl

Se hospedó 1 noche en octubre de 2022
Respuesta de Gary , el 19 oct. 2022
Thank you Cheryl for your response.

8/10 Bueno

Chellyn

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Pleasant and helpful staff. Clean conditions, updated bath/shower, A/C worked and comfortable bed. The rooms could use a table and a comfortable chair, shampoo, a hair dryer, and a clock. Coffee wouldn't hurt either. The main downfall, which is really the only reason I would not stay there again, is the location is within a few feet of heavy truck traffic which is extremely noisy.
Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Seth

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Mary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable stay.
Se hospedó 1 noche en agosto de 2022
Respuesta de Gary, el 29 sept. 2022
Thank you so much Mary.

8/10 Bueno

Brad

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Bed was hard and had to keep fixing toilet to get it to flush. Other than that not a bad place to stay
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Jacob

Se hospedó 1 noche en junio de 2022

8/10 Bueno

Doug

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had issues with first room, Door Handle Broke , but Manager took care of immediately .
Se hospedó 2 noches en abril de 2022
Respuesta de n, el 2 may. 2022
Thank you Mr. Doug for review.

2/10 Terrible

Ryan

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First, I had two rooms. Both rooms had burn holes in all the sheets. Room keys didn’t work either nights for both rooms. Then I had a guest that got extremely I’ll and went to hospital to find out that person had Covid. Then the front desk staff argued with me when canceling the one room for the last day for them and told me I should cancel both room and for me to stay somewhere else like a Hampton or Holiday in because I’m inconveniencing him and he can rent the room out for triple of what I got. The disrespect on the customer service was unbelievable. Looking and waiting patiently to have my reimbursement for room 211 for the last night that was canceled.
Se hospedó 3 noches en abril de 2022
Respuesta de Brand Experience Team, el 27 abr. 2022
Hi Ryan, We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us. Maz K. #Team6

8/10 Bueno

Anthony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2022
Respuesta de P, el 30 mar. 2022
Glad that you liked stay, we have been trying best to provide best service as much as we can. Thanks for response Anthony.

6/10 Aceptable

Brittney

Viaje de negocios, Viaje familiar, Viaje familiar con niños
The place wasn’t horrible. You do get what you paid for, but we stayed and would stay again if needed. The issue is, roughly 7 drug deals were done right outside our room all throughout the night. That was not comfortable when you had kids there.
Se hospedó 1 noche en marzo de 2022
Respuesta de Brand Experience Team, el 27 abr. 2022
Hi Brittney, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excelente

Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, comfortable and safe
The owner is very friendly and invested in his property and it shows. Exceeded my expectations. Convenient safe location. Clean comfortable room.
Se hospedó 1 noche en marzo de 2022
Respuesta de G, el 14 mar. 2022
Thank you and Appreciate Mr. Paul.

4/10 Malo

Bob

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Sad Motel 6
Pet friendly is about the only positive thing I can say about this hotel. Hotel is in very poor condition. I will look for another hotel when I visit this area in the future
Se hospedó 1 noche en marzo de 2022
Respuesta de Brand Experience Team, el 27 abr. 2022
Hi Bob, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz #Team6

4/10 Malo

Jaycie

Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Sherry

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de Gary, el 14 feb. 2022
Thank you so much Sherry.

8/10 Bueno

Roger

Se hospedó 1 noche en enero de 2022
Respuesta de Gary, el 28 ene. 2022
Thank you Roger.

2/10 Terrible

MISTY

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Paid for room didn’t get that room then it was very dusty
Se hospedó 1 noche en diciembre de 2021
Respuesta de Gary , el 28 ene. 2022
Sorry Misty to hear about your bad experience, if you could came back at front desk staff right after you checked in room , we definitely changed another room, we always try to make sure customer will have nice stay .

4/10 Malo

Glen

Le gustó: Servicio y personal
Dogs barking all night and people banging around all night. Didn’t get much sleep.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Gary, el 28 ene. 2022
Sorry Glen for your experience, we always try to provide best service as we can, we try to make sure it wont happen in future.

8/10 Bueno

Gunther

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The staff was nice. The room was clean and nice. Parking was a little tight but over all was a nice hotel.
Se hospedó 1 noche en octubre de 2021
Respuesta de Brand Experience Team, el 25 oct. 2021
Greetings Gunther, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

2/10 Terrible

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
Stay away
Bathroom smelling of urine, dirty floor and desks, insects crawling. I used to stay at this place often - no more.
Se hospedó 1 noche en octubre de 2021
Respuesta de Brand Experience Team, el 25 oct. 2021
Greetings Traveler, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6